93 comments found.
site is working too slow
Hi there, Firstly thank you for purchased the theme and for this problem . If you having any problem while using the theme please create a new ticket on https://support.la-studioweb.com . Our support team will help you. Best Regards, LA Team.
Please release update with FontAwesome and other icon fixes. Clearly an issue (especially for SSL-enabled sites)
Hi there,
Thank you for purchased our theme. Please submit ticket on https://support.la-studioweb.com. Our Support team will help you check it.
Best Regards, LA Team
Hi everyone, I have problem with header access elements on mobile devices. In many phones I see only menu like in demo theme. In dashboard (mobile header) everything is correct. Anyone have the same problem? What I must to do?
Hi there, Firstly thank you for purchased the theme and for this problem: - Please create a new ticket on https://support.la-studioweb.com . Our support team will help you
Best Regards, LA Team.
Hi is this Theme still working with woocommerce 3.5.4? Anyone tested? I would like to update my wc 
Hi there,
Thank you for using our theme. Sorry for late response, we came back from the New year holiday. Please submit ticket on https://support.la-studioweb.com. Our support team will help you check and fix your problem.
Best Regards, LA Team
Hi guys, I left an issue 2 days ago and haven’t gotten a response yet. Ticket 1876270. Please let me know how to fix this issue.
It has now been 5 days since my initial ticket with no help – please help asap.
Hi there,
Thank you for using our theme. Sorry for late response, we came back from the New year holiday. Please submit ticket on https://support.la-studioweb.com. Our support team will help you check and fix your problem.
Best Regards, LA Team
In the preview, the X button to delete products in the sidebar that appears when adding a product To cart overlaps with the text of the product name…
Hi! Really great theme! I need support with Instagram in footter widget. My account does not connect and does not display photos in footer. I entered the token in the Additional Code and still nothing. Can u help with that?
Hi there,
Firstly thank you for purchased the theme and I am so sorry for late response due weekend. And for this problem – Please create a new ticket on https://support.la-studioweb.com . Our support team will help you as soon as possible
Thanks & Regards, LA Team
Hi Will your theme be updated for Woo commerce 3.5 soon?
Hi there,
Firstly thank you for interested the theme and for your question – Please don’t worry because the theme still works find with WC 3.5 . However we will update the theme and improve some the features soon.
Hope this help you Best Regards, LA Team.
I am using your theme through elements and since the latest update light box stopped working. Any idea?
Hi there,
It is very weird because I checked this theme with WC 3.5.1 and everything still works fine without any errors. Also, if you need help about the theme – you can create a new ticket on https://support.la-studioweb.com and of course you must have a license of the theme on Themeforest ( not is elements ).
Best Regards, LA.
Hello, i cant activate demo 08, it has an error. Can you help me? There are only 3 demo templates that are not working correctly.
it is taking too long to respond, is there a faster way to communicate? I need to launch the website asap, thanks
Hi there,
Firstly thank you for using the theme and I am sorry for late response. For this problem – please create a new ticket on https://support.la-studioweb.com and please give us your purchased code. Our support team will help you
Thanks & Regards, LA.
Hi guys, presale question. Where is possible see the WPML and WCML link option in menu header? Are there a Sampe Demo? I want to be sure that you can integrate WPML in website. Thanks Guys. Love
how do i remove that pink overlay on the sliders
Dear nazeer87,
I am so sorry for late response and for your question – Could you explain more ? Where are the sliders you mentioned?
Best Regards, LA
Hi! Google Maps recently stopped working properly on the theme, it now says “This page can’t load Google Maps correctly.” Any workaround for this?
Hi there, I am so sorry for late response but recently the Google Maps changed the terms of use. You can’t use old the Maps API, you must re-create a new API. And how to create a new API – please read more on https://developers.google.com/maps/documentation/javascript/usage-and-billing Hope this help you Best Regards, LA.
Hello,
do we get every templates on this theme or only one?
thank you.
Hello,
how many days do I need to wait after I purchase this theme?
thank you.
Ridiculous. i asked for support from Author. They told me that i am using Envato elements and i need to buy the theme. I brought it & no body is responding. Dont know whats happening. Is this theme still on cards?
Hi Friend
Thank you for purchased our theme. Sorry for late response, please open ticket on https://wpelite.ticksy.com. Our support team will help you check and fix your issues
Best Regards,LA.
i have already done twice.
Hey,
I am waiting for any update for quite a time. We have Wordpress 4.9.7 now. Is this theme compatibile with it? Or should I just move to other theme, which is supported
Hi Friend
Thank you for purchased our theme. Sorry for late response, please open ticket on https://wpelite.ticksy.com. Our support team will help you check and fix your issues
Best Regards,LA.
Hi! Can you please tell me how to generate the Instagram access token? I think some info available out there is already outdated.
Hi alnawrasdigital
Thank you for purchased our theme. Please open ticket on https://wpelite.ticksy.com. Our support team will help you.
Best Regards, LA.
I was hoping to buy this theme for my next project. But it seems it’s abandoned. That’s a shame because it’s a great theme.
Hi there, Thank you for interested the theme, and for this problem – It isn’t true because the next version of the theme is in the process of reviewing for update, We are waiting for ThemeForest approval
Best Regards, LA.
Hi zeinnicholas
Thank you for interested our theme. What your problems with Precise theme?, our support team will help you check. We alway here to help
Best Regards, LA.
Sorry guys, but I needed a theme ready for use without any bugs, and by the various comments here and the fact that you skipped the last 4 WC updates and 1 WP update made me doubt if you are really supporting this theme. Now it’s too late.
Hi guys, we haven’t see you on “https://wpelite.ticksy.com/” since weeks.
Apparently, I’m not alone asking you for an update.. You have a lot of fixes to do to match with the latest release of WP and WC.
A lot of buyers are waiting for that update, so please just release it 
Thanks, Regards
Hi there, Firstly thank you for using the theme. And I am sorry for late response on support page because I have trouble with support system recently. I am updating the theme to compatible with WP and WC latest version, I think it will be released on tonight or tomorrow
Best Regards, LA.
Are we going to get any update? Last comment you said it will be out withink 24h. After 9 days still nothing…
Hi there, I am so sorry about late response, if you have any questions need help – please email to me via info@la-studioweb.com . I will help you as soon as possible,
Thanks & Regards, LA.
