66 comments found.
Hi, is this Theme fully Ajax Loading, so constantly Background Music is possible? Can’t decide between this and your Brand New Satelite Theme… Best Regards!
Hello, Andra is fully AJAX (of course you have also the option of disabling Ajax) but there is no option for background music, you could use a plugin for that. Thanks
hello. i am just wondering if there is discount price of buying bunch themes together. i really like your projects.
Hello, Sure, let’s discuss it on ticksy. Just create a private ticket with your inquiry. Thanks
Hey, Is it possible to order project ramdomly on each loading on the portfolio page? Thanks
Thanks
Hello. I have a problem with the positioning of the first image when you click on it. It goes up near the logo and afterwards, when the rest of the images are loaded it comes down (it’s like a glitch). I tested it on all browsers and it’s the same behavior. In the demo from themeforest this issue is not present. Please advise what to do because I need it fixed ASAP. This is the website: beta.dinmers.ro
Just visited your website and the image gallery loads fine. Can you give us more details? A short clip maybe? Thanks
Hello. In this video I explained the issue: https://photos.app.goo.gl/PsuMcEnnNusWecxE8
Try again logged out from wp admin (so without the admin bar).
I can’t believe I am such a noob:((((. Thanks it’s working:). Cheers
Ok, not a problem, hope you enjoy the theme. 
Yes, will do:). I will try to finish the whole website and get back 2 you with a review:).
oK, I will write there, thanks
Hi! when I’ll get answer on my questions? 6 days ago ….https://prnt.sc/m0mz8y I need to finish the work on the site, but it does not work, everything is constantly buggy. Answer to me plz ASAP here – https://clapat.ticksy.com/ Thanx!
Hi. If you have a ticket open plz reply there. Sorry, but we have time off on weekends and over Christmas period. Your site had several server configuration problems also asked for quite some custom work which we did, free of charge. We are following up in your ticket. Thanks
Ok, I thought just that Christmas did not during last for 6 days thanks for the answer.
No, two days. Plus the weekend. You are welcome.
OK. But now I see another one new bug (after your new custom work) check please. https://prnt.sc/m0p5pn
Also after WordPress update up to version 5, in the admin panel, lost site header settings of HERO pix Perhaps this also needs to be corrected (if possible). Thanx!
Once again, could you plz reply in your ticket?
oK, I will write there, thanks
Blog isn’t properly working in WP 5. Any fix soon?
What is the problem you are having?
I can’t change slider and layout in backend….
https://new.bissig.ch/blog/Can you send us wp admin access in a private ticket on clapat.ticksy.com? Thanks
Hi! Tell me please, when I will get answer on my questions about the site? 17 hours have passed and there is no answer.
I urgently need to finish working with the site. https://prnt.sc/lxeebxThanx!
Hi, we will respond to your ticket shortly. Thanks
HI, is it possible to add a Proofing section??
Hi, what exactly do you mean by Proofing section?
Hey, do you know if it is possible to activate the night mode for custom page ? Or to change the background color of a custom portfolio page on ajax mode ? Thanks
Hey, what do you mean by custom page? Send us the page url you want to change the background color. Thanks
Hey guys. Ive asked some questions on my thread on ticksy.. Can you please take a look at it. Thanks
Responded to your ticket plz follow up
Ive created a ticket on your ticksy.. that was monday. Havent heard anything yet… Im writing this comment from my personal account. The theme was bought on my clients account. I can provide a purchase ticket if you need it.
Hi Mathias, we will reply to your ticket shortly . Our support staff had a short holiday. Thank you for understanding.
Hello, i’m interested in buying this beautiful theme, i noticed a bug in the contact form. when im sending a message its taking me to the logo loading, and then it shows that my message has been send. can you take care of it ?
Hello! We configured the live demo (for this specific scenario) in which:
- contact form sends the message without reloading the page
- we disabled click-and-hold feature so that will display only the loading bar.
Plz try it and hard refresh the page first (Ctrl+F5)
Thanks
Hi,
I would like to see you demo, but is in not working. It loads a white background page with a start / click on mouse over and I cannot proceed. I tried it with 3 different browsers.
Regards
Hi,
To enter please click and hold mouse button down until you enter the website
Thank you
Another presale question. Before/after photo feature. Is that a possibility?
Hi Mathias, where would you see this feature exactly? in the portfolio masonry grid or the portfolio images gallery? Thanks
Presale question. When u click on a project and it opens, can you align the images to the center, instead of sliding off to the left?
Do you mean having images centered, displayed one by one (one single image at a time instead of the full width slider)?
Hi Clatpat
the magic cursor doesn’t display correctly in safari browser
Best Regards
Juan
Hi Juan, we tested on macbook and the cursor shows okay. Can you give us more details. A screenshot would help as well. Thanks
Juan, and what’s wrong with the cursor (from screenshot I cannot guess). You must keep the Start pressed to open the page. Do you have problems with the mouse cursor movements?
Hi guys Sorry for the delay, I solved the problem.
a question about the future update
I would like to know if it is possible to add the scroll button up on the grid page?
Thank you
Hi, sorry – just to clarify: do you think of a scroll bottom displayed in the portfolio masonry grid page? If yes, where exactly?
Hi
yes, in the portfolio masonry grid page
maybe similar to :
http://preview.themeforest.net/item/tetriz-creative-portfolio-wordpress-theme/full_screen_preview/20989258?_ga=2.17675001.1914715963.1539002560-77349845.1537540965Best Regards Juan
We will add it in the next update. Regards
many thanks guys
Hi Guys,
I really love your theme, well done.
One question is it possible to add events ? Lookbook Page as well?
Hi, thank you, first of all.
Regarding events you could try a plugin. A link which can be the start for a wiser search: https://www.wpbeginner.com/plugins/which-is-the-best-wordpress-calendar-plugin/I just bought your theme but while trying to install it i have a blank screen! Please help…
Hello, open a ticket on clapat.ticksy.com with wp admin access. Also, check your plugins to see which one may causing the problem. Thanks
Hi guys, Amazing theme !! Thanks for your good work. I would like to know if it is possible to take off a part of the landing animation (when it say start, click then hold) in ajax mode ?? I like it but i am scare that a big part of my client don’t understand what they have to do to enter in the website. Thanks
Hello, do you want to keep the ajax loading and take off the start navigation screen?
Yes i do !! Or at least take off the second part part of the section where it say start, click and hold !!
I see. Send us wp admin access in a private ticket on clapat.ticksy.com and we will help you.