52 comments found.
Hello, I downloaded the theme from https: //elements.envato.com. But I get error 2 when importing demo. How Can I fix?
Hey.
Try to improve your server configuration, or use manual demo import. See here more info – https://nk.ticksy.com/article/11087/
Regards, nK.
Thanks for your reply. I got it. Next quesiton.
How to change the photo crop in desktop view? I want see full size image.
Hi.
Most probably you need to make styles customizations, that normally we don’t provide.
p.s. If you have questions about Elements products, you need to get 3rd-party help as support from the author is not included.
Regards, nK.
Hi, I like the theme and considering buying. I have one question regarding the hamburger menu, will I be able to customize it? Meaning the hamburger menu that is set to primary. I’d like to be able to set it to always on for example as it is not obvious to everyone that it’s needed to hover over it to activate it. Also I like to adjust the size and color. Please let me know. Thanks.
Hi.
You can show the menu on page load using custom JS. But this is a custom solution, you will need to make it by yourself.
In the theme Customizer you can change accent (red), back (dark) and text (white) colors.
Regards, nK.
Hi guys,
interested in buying this template. there is an issue i think with the menu. i press it, it pops up, i select a certain page. then if you want to close the menu it keeps you on the same page and the menu categories. any ideas if you’ll fix this soon ?
Hi.
I don’t understand the problem. What happens with the menu? The menu opens the page and hides, then you can open the menu and go to another page. Could you give some more details?
Regards, nK.
Can we get the Advanced Custom Fields PRO updated please?
Plugin updated on the server. How to manually get the latest version, read here – https://nk.ticksy.com/article/11085/
FIXED! Thank you!
The theme works fine. But how can I make the categories menu also shown on mobile? That is really a big issue and I can not finde anything about that on your support site. It seems there are others have the same problem.
Hi. This can be done with custom CSS.
Will you ever add Woocommerce?
No
Are there any plans for other major updates? If so, do you have an estimated time. I am asking because I have made quite a few customisations, but with the new update, adding new portfolio items has gotten a lot more complex. I am thinking of updating the new version but would prefer not to if there is a new update coming soon. I do not use Kingcomposer so update is quite tedious to me personally.
No, this theme has no much popularity, so we will only make bug fixes, no major changes.
Hello, Very nice theme! we have downloaded the theme from Envato Elements but we are facing an issue. The KingKomposer elements dont show correctly when the page is loaded with ajax (only when I do F5 they show correctly).
Kind regards
Hi.
Please, try to update the theme to 1.1.4. Don’t forget to clear cache.
Hi, I am using Umbrella theme this is awesome.But I just want to say that how can I make top left menu responsive which is about the portfolio categories so that it would show on mobile screen also. Thanks,
Hi. You can get support here https://nk.ticksy.com/
How can I make the top left menu responsive which is for categories so that it would show also on mobiles.
Hi. You can get support here https://nk.ticksy.com/
I got “ERROR 2” in importing demo “MAIN”. What’s going on?
Hi.
Please, try to increase your server configurations https://nk.ticksy.com/article/11087/
Also you can try to import demo manually https://nk.ticksy.com/article/9693/
If nothing helps, please, provide a temporary admin login and URL to your site in private ticket https://nk.ticksy.com/
Regards, nK.
Thanks So Much! Solved it. Anyway I’d prefer to have more support for customization, I don’t mind if I have to pay for it. How does it work? let me know thnx!
We don’t provide customizations.
With the Umbrella theme how to load mobile images into the slider when at a mobile width? thank you!
Hi.
This is also possible only with code customizations, that we don’t provide. By default script works only with 1 image.
How do I make each slider image have a different out going link ? Like www.google.com Just the html theme not the wp theme.
Hi.
This is only possible with code customizations, that we don’t provide.
Thanks _nK for getting back to me so quickly. I am able to write js, html and css. I tried just adding an tag around the image. This usually works with carousel sliders but not with this one. Is there a Code Pen that I cant get some code for this issue of creating link from slides? best regards, Luke
This is not possible with simple <a> tag, only with PHP and/or JS customizations, that we don’t provide.
So I am still actively working on my website. I decided to create a photo portfolio on the top left of the menu. However, there seems to be a glitch everytime I open this menu on any desktop. I actually have to refresh the page to get my content displayed. This does not seem to be a problem on my mobile cell phone device though.
Hi.
Could you please show me your page in private ticket https://nk.ticksy.com/ . Better if you give me a temporary access to your admin login.
Hi, I have been trying to import the Main demo in Word press but it seems to be taking forever.
Actually I got it to work
Good 
Hi!!
I am very interested in Umbrella Theme because everything looks very good . But I have one question: if the menu at the top of the site (“Fashion”, “Nature” and “Portraits” in Your demo) it’s only three buttons? Can I do more? For me, the ideal would be four buttons .
I’m not a computer scientist/specialist and I will be working only on Your demo without adding the code.
Please excuse my English, it’s poor… I hope you know what I mean.
Best regards and I’m waiting for Your answer, Bart
Hi, Bart.
These buttons created automatically from portfolio categories. So it is not limited to 3 items
Your English is ok!
Best regards, nK.
Thank you for the quick reply!
Well, so does not remain me nothing like buying this Theme
Thanks once again!
Happy using it!
Hi, I can’t seem to get my “customizing” to save and publish. For example I try to add my logo but it won’t actually publish to the website. What should I do?
Hi.
Could you please give me access to your admin dashboard? I’ll check this out. You can create a private ticket here – https://nk.ticksy.com/
Thank you, I checked and everything seem to be going good now. I will let you know if I have any other issues
Hey nK – after the theme demo import – there are no pages imported or portfolios – is there something additional that need s to be set ?
Hi.
Demo was imported or you got an error? Which demo you imported? You can give me access to your admin dashboard and I’ll check what happens. Here you can create private ticket – https://nk.ticksy.com/
Best regards, nK.
good job, glws
Would love to use this theme but need support to click from image to a post page so people can view more content related to the slider images.
Slider images – is portfolio post type, unfortunately, you can’t use blog posts for it.
