Thank you very much.

Replied to your comment above. Contact me via the support tab and I will help you asap.

Best Regards,
Gino

Please go to “WP Dashboard -> Appearance -> Customize -> Additional CSS” and paste the code in the textarea.

I have tried that but it didn’t fix it – I have also noticed that clicking to view the wishlist doesn’t work

Please send me an admin account and a link to your website via the support tab and I will have a look at it.

Hi,

You can disable the whole sidebar from the Customizer or you can delete the widgets that you don’t want for your shop.

Feel free to contact me if you have any further questions.

Best Regards,
Gino

How to turn off image header? https://image.ibb.co/g9fVke/Untitled.png It didn’t work in page editor.

Hi adrenalinas,

I am sorry for the late response, just got back from my vacation that is why I wasn’t really active with the support the last 5 days.

You can disable the image header on different pages but you can’t disable it on products and blog posts yet. I will update the theme soon so that you can disable it on all pages.

For now you can send me an email via the support tab and send me a link to your website and an admin account. I can disable the page header via CSS for you.

Looking forward to your response.

Best Regards,
Gino

When I click the account icon it pops up with a screen but only to login, where is the register button gone?

The registration is disabled by default, you have to enable it. You can enable it by going to:
“WP Dashboard -> WooCommerce -> Settings -> Account & Privacy”

Once you do so the “Register” button will show up.

Hi again, a few questions:

1. Paying with credit card – fields aren’t displaying 2. Turning page headers off isn’t working 3. How do you run a test payment? 4. Is there a way to left align the menu 5. Can you create a shop page specific to each category so that these can be accessed direct from the menu? 6. Is it possible to remove reviews or only show reviews for products that have one? 7. Is it possible to remove the ‘Description’ and ‘Review’ fields on the product pages? 8. Is there a way to change the product header backgrounds?

Hi yzhang747,

Thank you for your interest.

The theme has a built in subscription popup and it is currently working with Mailchimp but you can use anything else if you prefer.

Feel free to contact me anytime if you have any further questions.

Best Regards,
Gino

Hi,

First of all I would like to thank you for buying Cocoon.

I just answered to your email explaining what you need.

Feel free to contact me anytime if you need any further help.

Best Regards,
Gino

Hi Hookieoalo,

Thank you for your interest in Cocoon.

Please send me a message via the contact form from my profile and I will send you screenshots from the backend.

The theme is customizable via the default customizer of WordPress which is lighter than Redux. Google fonts are fully supported and you can change them as you please.

Looking forward to your message.

Best Regards,
Gino

Hi Gino,

Thanks for the quick reply, I sent you a private message.

Cheers,

Hookieoalo

Thank you Hookieoalo,

Just replied to you.

Hi,

First of all if you have an issue you can contact me and I will solve every issue that you are facing. Leaving a 1 star review without even contacting me, reading the documentation or watching the installation video is just wrong. That is why you have 6 months of support included.

You don’t have to pay anything in order to install the theme. Please watch the installation video and follow the video step by step. If that doesn’t work for you than you are having server issues.

My goal is to deliver 100% customer support as you can see at the themes ratings. If you are so unsatisfied with the theme then I can gladly give you a full refund.

Best Regards,
Gino

Hello Adrenalinas,

Thank you for your interest in Cocoon.

Yes that is possible, you will have to edit the homepage a little to achieve this. I will also add this page in the future update.

Feel free to contact me anytime if you have any further questions.

Best Regards,
Gino

Hi Dimachvanov89,

Thank you for your interest in Cocoon.

You can use 1 license for 1 website/domain. If you want to use the theme on a 2nd website/domain you will have to buy the theme again.

You can have a look at this: https://themeforest.net/licenses/standard

Feel free to contact me anytime if you have any further questions.

Best Regards,
Gino

Okay and the updates will it be possible to do the updates from the theme dashboard or will I have to do it via ftp?

The theme is bundled with the “Envato Market” plugin. You will have to configure the plugin which is quite easy.

Once you configure it, you will get a notification every time there is a new update and you will be able to update the theme with just one click.

Awesome

Hi Arturs27,

Thank you very much for your interest in Cocoon.

I don’t really understand your question. Do you mean a Category filter for the products? If yes, you can add category filters via widgets. Please check the page below:
http://gnodesign.com/themes/cocoon/shop/

You will see on the right side the “Products Categories” by clicking on one of the categories you will see only products from the clicked category.

Hope this answers your question, feel free to contact me anytime.

Best Regards,
Gino

Yes category filter for the products, thanks !

Happy that I could help.

Feel free to contact me anytime if you have any further questions.

Best Regards,
Gino

Thank you

Hello Mathew,

Thank you very much for your interest in Cocoon.

I have updated the theme today together with the preview image and thumbnail and I am waiting for Envatos Review team to approve the new update.

Cocoon was 19$ for 5 days, until they approve my new update I can’t do much for this issue. The 19$ discount ended today and now its 29$ for 4 days.

Sorry for the inconvenience.

Best Regards,
Gino

Awww damn

I am really sorry about it, it was the special price for the launch of the theme. The theme will be at 29$ until Friday just to let you know after that it will be 39$.

If you have any questions at all feel free to contact me.

Best Regards,
Gino

Hello,

Thank you for buying Cocoon.

Can you please contact me via the support tab and send me a link from your website and an admin account?

I will have a look and fix your issues asap.

Best Regards,
Gino

Cortesemente, potrebbe spiegarmi come installare lo slider? Percheè dobbiamo cambiare le impostazioni di wordpress?? Il tema non è molto intuitivo. Comunque gradirei spiegazioni riguardo l’installazione dello slider anzi spiegazioni su come cambiare le impostazioni di wordpress per lo slider

Hi,

Sorry I do not understand what you are trying to say.

You can install all required plugins by going to “WP Dashboard -> Cocoon -> Install Plugins” you can check the installation video.
https://youtu.be/iArIyTHBzvw

If you are having further issues I would recommend to contact me via the Support tab and in English please.
https://themeforest.net/item/cocoon-modern-woocommerce-wordpress-theme/22220527/support

Best Regards,
Gino

Hello lorb,

Thank you for your interest in Cariera.

You won’t have to pay for anything else. The limited price offer for the theme is 19$ until this Sunday.

Feel free to contact me anytime if you have any further questions.

Best Regards,
Gino

Thank you so much for sharing how satisfied you are with my product and service, I really appreciate it.

I will do my best to keep improving Cocoon and bring new features & pages.

Best Regards, Gino

Coccon is already a classic. You are very welcome

Thanks a lot my friend!

Thank you