101 comments found.
Is it possible to download the used google fonts and use them locally due to GDPR?
and what about the other theme elements with regards to GDPR? Thanks!
Hello! Yes, it’s possible to use fonts locally.
Perfect and beautiful project! Good luck 
Hi Guys, my previous site was deleted, when I add my license to re setup my site, it says my key is already in use. I need this key to work as I never used the Theme since I bought as the project was put on hold.
Hi there! Please provide your Envato purchase code via this form and we will check it https://gt3.zendesk.com/hc/en-us/requests/new
why is developer mode activated?
Hi there! Please provide your site credentials and we will check it https://gt3.zendesk.com/hc/en-us/requests/new?mobile_site=true
Hello Team,
Is there a excel format system for team module because it’s to difficult to add new teacher.
For adding new teacher we have to delete all and then enter data again it’s to time consuming.
So please tell any easy format for that so that we don’t spend lot time on that.
Thank you
Hello! That’s the only way to add the teacher, it’s a plugin functionality.
Learnpress has bbpress and buddypress integration. Can you optimize them with this theme? I need these integration before purchase. Simon
Hello! At the moment we do not plan to do that integration.
Where can I get help doing this integration? It makes it much easier to manage courses in one place. Do you not care about improving sales anymore? That is the impression I get from reading past comments here.
You are the only one who requested this features, it requires a lot of work.
Hi,
I’d like to offer Affiliate system so people could promote my course to get paid. Does your theme support this feature? How could I manage it after I purchase your theme?
Faisal
Faisal! Thanks for contacting us. The theme does not have such system. In your case you have to use 3rd party paid plugin.
Hi Where do you have your changelog for this theme? Most themes have it at the bottom of the theme page on TF.
Hi there! They are available in the theme option panel.
But for the general public who haven´t purchased your theme?
What is the purpose to check the logs if the theme has not been purchased
To see how often and what you update in the theme. I have experiences with authors who have great design but hardly ever update their themes. It shows how committed the author is to maintaining the theme (and plugins especially) up to date.
Unfortunately we do not have public access to logs.
Is the theme compatible with the plugins from WPMU Dev? Especially, I need to verify that the theme is compatible with the plugins – MarketPress and Courses Pro from them.
Hello! Thanks for contacting us. If those plugins are premium ones, we can’t test them.
They offer 30 days free trial without contract if you wish to test them.
We can do a try on Monday
Hi GT3themes, i’m trying for disable sticky header & change Top Header Right Bar Editor on theme option, but there is no change after save all. What happen?
Hello! To better assist you please provide your site credentials and we will check it. Please send your request via personal gt3 account
Already done … Please check it..
14 Hours ago I submitted a support ticket from my GT Account. I just tried change top bar right and disable the sticky menu and there is nothing change after save all setting. Please help, thanks…
Please note that support is limited on weekends and holidays. What is your ticket ID?
Noted! Tikcet ID: 16147 Please help, thanks..
OK, we will check it shortly.
Hi GT3themes,
I’ve been installing for the first time and successfully, a nice theme!
Because there are several constraints, I did a re-install of the theme, and I put the for existing purchase code but declined: This purchase code already activated!
can you help me?
Hello! You can deactivate it in your gt3account. Please log in and detach the code https://gt3accounts.com/app/
You rock! 
Thanks
Hi GT3 Team – wondering if it’s possible to use UserPro Plugin with this theme? Many thanks
Hello! Thanks for contacting us. What is the link to that plugin?
You can see here: https://bit.ly/2IbvMEV
I think your themes is possible to use that plugin, but I just made sure before purchase. thanks!
I think so, though we do not have a chance to test it because it’s a premium plugin.
Ok, thank you for your feedback!
Nice to see that you are interested in our product. Have a great day!
Hello Team, we know that our support has been finished but one question to ask it’s very urgent, the question is our homepage has stopped working without any error and now only home page doesn’t work rest all pages work so will you please help related to that. please, it’s a request.
Hello!
Please make sure that you have the latest theme version and you did not install any 3rd party plugins that could affect the work of the theme. We do not have any issue with the theme.
as per your guideline, we use the latest theme version but the error still continues. please, it’s a request. please once visit: http://www.littleflowerktl.com please i request you to visit this website and have a look over that
To better assist you please provide your site credentials. You can send them via a contact form available on our TF profile page
How to remove the newsletter？
Hello! Thanks for contacting us. Where exactly do you want to remove it from. Any screenshot?
I have removed it with code
Hello,
Any news on the RTL support for the theme? Thanks
Hello! Our team is overwhelmed with the work. At the moment, it can be done only as a custom solution.
Hello, I activated my theme with the purchase code on my local site. I am now activate my theme with that same code on the live site but it is rejecting it. Please help me to move it to the live link. Thanks.
Hi there! Please provide your Envato purchase code and we will check it. You can send it via a contact form available on TF profile page https://themeforest.net/user/gt3themes
Presales Question:
1. Can people purchase courses straight out of the box? As I didn’t see a woocommerce plugin in the video…
2. What does the WP admin look like for the people signing up to purchase a course?
Hello! 1. The theme isn’t integrated with the Woocommerce plugin, but the LearnPress plugin has the functionality to sale courses http://gt3demo.com/wp/wizeedu/courses/informatic-course/ 2. The plugin provides a profile page for registered users http://prntscr.com/h1p1eb
Hi there team – wondering if it’s possible to use elementor page builder with this theme? Many thanks
Hello! It’s fully compatible with visual composer. Elementor requires a lot of stylings
Many thanks for getting back to me, really appreciate it – apologies for the delay in coming back
It’s ok. Have a great day!!!
you too
I’ve registered for the support forum, however, getting “you cannot post in this forum” error message – forum locked – please advise
You have to submit support tickets via your personal gt3themes account. Thanks
I purchased this template and kept receiving error messages on Cpanel. somehow the website isn’t accessible anymore although errors were corrected.
Hello! The TF stats info displays that you didn’t purchase the theme.
hi, the licenses code have disappear suddenly, and also request validation . i just bought it. Please help.
Hello! Please send your site credentials and purchase code code and we will check it for you. You can send them via a contact form on this page https://themeforest.net/user/gt3themes
