163 comments found.
Hi. i get this theme and now from my site SPAM. X-Mailer: PHPMailer 5.2.22 (https://github.com/PHPMailer/PHPMailer)
can you help me??? my mail forboev@gmail.com
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
I purchased the factoryhub theme a few days ago. I wonder if you can help me with a couple of issues. 1- When I go to Appearance->Customize->Header I have figured out how to add icons and text using: and Is there anyway I can add a search form this way without having to edit the header.php? 2- How do I adjust the header height?
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
How can I get an updated copy of revslider.zip for the factoryhub theme?
Hi,
Please submit ticket https://steelthemes.ticksy.com/submit/#100009839
Hello, are Theme Images free to use?
Hi,
U can buy at shutterstock.
Hi, My website suddenly stopped working and showing an error. I think there was some update on 6th of December that updated all the plugins. Now, it is showing the below error.
Parse error: syntax error, unexpected ’::’ (T_PAAMAYIM_NEKUDOTAYIM) in /home4/shanifbaloch/ultraimpact.me/wp-content/plugins/kirki/modules/gutenberg/class-kirki-modules-gutenberg.php on line 254
Also, I am unable to log in for the wp-admin.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
factory hub project carousel on the home page (home3). I want display only selected (by me) category
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
Hi, I would like to add this page to my theme. I do not know how to control this page either. I would like to have the 4 grid – and I hope to be able to have this page 4 times? With different categories on each separate page. So Project Page 1 (Pants), Project Page 2 (Tshirts), Project Page 3 (Hats) and Project Page 4 (Dresses).
Is it possible to have multiple project pages with different categories on each?
http://demo2.steelthemes.com/factoryhub/project/?project_layout=grid&project_columns=4&project_nav_type=linkHi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
Hello, I can not install the Factoryhub Visual Composer Addons. The message I get is “Download failed. A valid URL was not provided.” In themes plugin file is a gardenhub-vc-addons zip where is the plug in file?
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
Dear Concern,
I have purchased the following theme:
https://themeforest.net/item/factory-hub-industrial-business-wordpress-theme/19879551?s_rank=4 But when I was trying to install the required plugin for visual composer addon, it was installing gardenHub addon instead of the exact FactoryHUB Addon. I think it is a bug or something else.Please provide the FactoryHUB addon for me so that I can follow the correct design. GardenHUB is not my requirement and in the end, it will effect my business needs.
Thanks Sultan Mahmud
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
Dear Concern,
I have purchased the following theme:
https://themeforest.net/item/factory-hub-industrial-business-wordpress-theme/19879551?s_rank=4But when I was trying to install the required plugin for visual composer addon, it was installing gardenHub addon instead of the exact FactoryHUB Addon. I think it is a bug or something else.
Please provide the FactoryHUB addon for me so that I can follow the correct design. GardenHUB is not my requirement and in the end, it will effect my business needs.
Thanks Sultan Mahmud
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
Good Morning, I am looking at purchasing the Factory Hub theme our the PSD files available.
James
Hi,
Sure, we will send you after purchase.
Thanks
Does this support WP 4.9.X?
Yes, Our theme Support 4.9x
Thanks
How can fix that problem? /public_html/wp-content/themes/factoryhub/plugins/factoryhub-vc-addon.zip… Descarga fallida. No se ha facilitado una URL válida.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
I like this theme, but I see it is not compatible with WordPress 4.9.x. What shall I do?
Hi,
All our theme are compatible with 4.9x
Thanks
another problem with the template:
WPBakery Page Builder Ajustes | Desactivar Drag and drop page builder for WordPress. Take full control over your WordPress site, build any layout you can imagine – no programming knowledge required.
Versión 5.5.2 | Por Michael M – WPBakery.com | Ver detalles Hay una nueva versión de WPBakery Page Builder disponible. Ver detalles de la versión 5.5.4. La actualización automática no está disponible para este plugin. To receive automatic updates license activation is required. Please visit ajustes to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
good morning I am trying to install this plugin and I get the following error the same I want to install the demo and I do not see the link in appearance
see the message Bernard
Install Required Plugins The installation process is starting. This process may take a while on some hosts, so please be patient.
Installing Plugin Factoryhub Visual Composer Addons (1/1) Descargando el paquete de instalación desde /var/www/vhosts/bergsl.easyandweb.com/httpdocs/wp-content/themes/factoryhub/plugins/factoryhub-vc-addon.zip… An error occurred while installing Factoryhub Visual Composer Addons: Descarga fallida. No se ha facilitado una URL válida.. All installations have been completed.
TGMPA v2.6.1 Return to Required Plugins Installer
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
Dear, this file does not come attached factoryhub-vc-addon.zip (Failed download. Unable to provide a valid URL). This comes by default gardenhub-vc-addons.zip.
Stay tuned to your comments.
regards
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
I am trying to install the Steel Factory Hub plugin, up the following prepacked plugin is not available in the archive.
Factoryhub Visual Composer Addons
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
Hello:
The custom link function navigation name in the menu cannot be displayed.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
your theme didnot update for long time ! when do you update it ? so i will purchase it.
Hi,
We working on it. We will update in few days
Thanks
two weeks almost passed !! does theme can be updated ? I like all steel themes. i will absolutely purchase it.
Hi,
We updated all our themes
Thanks
I sent a support ticket that i could not install the theme and you said i should go through the documentation, I checked documentation and it was empty. your customer care is so bad. please tell me what to do? anytime i install the theme it tells me style.css is missing and I can’t see the demo
Hi,
Hope you got reply. If not please let us know
Thanks