Hello leezhernje,

You can edit content through page edit ( BackEnd ).

Thanks -

Hey there, I don’t understand. I can’t seem to find Page edit / backend? Can you elaborate more.

Thanks.

Hi,

Please read the article : Click Here, Page Setting.

When you are there in page backend then click to KingComposer Page Builder Button Right side and top of editor.

Thanks -

Hey there,

Ignore my previous message. Found it.

Thanks.

Hey,

This is only dummy placeholder background image. located in rows : style : background : background image.

Helpful screenshot : Click Here

Thanks -

When i edit this image, it breaks the entire page + all the other pages which i duplicated from. So weird….. tried many times

And everything is inside 1 single text box (the entire page)

Don’t worry about your content. it’s safe.

You can verify your licence key in VisaHub WordPress Theme after this step your website is ready to work.

Thanks -

Hi,

After updating slider on homepage has broken. You can see here http://joxi.ru/zANnnPYTBN9OEA

How to fix it?

Hello marajahmed,

First of all, Please read our documentation ( All Step is included ).

Please select your menu location through menu setting.

Helpful link : Select Menu Locations.

Thanks -

Display Location of Header for the menu is not available in the theme

Hello marajahmed,

Dummy content process is done or not ?

If your dummy content process is done so you have already create 3 type of menu in menu setting page. you just set menu location.

Thanks -

Yes Dummy content process are done, still not showing the menu after setting up!

Hello marajahmed,

Can you give me a fresh WordPress installation with admin access so we setup for VisaHub WordPress Theme on your server.

You can contact via profile to give me admin access.

Thanks -

I have send please check.

Give me a admin access as administrator ( https://prnt.sc/koz9n3 ).

We can’t see any type of option to import dummy content setting.

I have change to administrator, now you can check.

Thank-

Hello marajahmed,

Menu is already created just you can update with location.

Example:

1. Primary Menu set in header location.

2. Country Menu set in country menu location.

3. Visa Menu set in visa menu location.

Please check this screenshot for your admin area. ( https://prnt.sc/kp47n5 ).

Thanks -

Hello volotkin,

Please use thread comment. so your query is in sequence.

Please select KingComposer page builder and update page setting then your problem is solved.

Example for your home page section is working properly ( http://travel.mmu-bs.com/home-v-1/ ).

Thanks -

1) What exactly I have to update? I have problems with this page https://goo.gl/imnS5n. There are no paddings in each item, and the text content disappeared when I try to add them. 2) Besides if you check page css you can find Roboto font. How to change it? In Theme Typography settings I’ve chosen only Pt Sans.

1. Before : ( https://prnt.sc/kozdge ).

2. After : ( https://prnt.sc/kozevq ).

Then Save your page setting ( press update button ).

2nd issue | I’m trying to add a new section with call-to-action bottom, it displayed in King Composer and doesn’t display on the entire page https://goo.gl/kvddLC

Hi,

It’s working properly. please give me a screenshot for your issue. so we properly understood then help you.

Thanks -

Here is what I have in composer http://prntscr.com/kqgopz Here what I have on the page http://prntscr.com/kqgp54

There is missing element that displayed in admin and doesn’t display on front.

Please read our documentation then install our theme on your server.

Thanks -

What? Dude, I bought a theme with a support. It doesn’t look like a support. Why I have to search answers somewhere else? Here is how to fix my issue, you can add it to your documentation.

I have to add this code to wp-config.php:

if(is_admin()) { add_filter(‘filesystem_method’, create_function(’$a’, ‘return “direct”;’ )); define( ‘FS_CHMOD_DIR’, 0751 ); }

Hello volotkin,

Please read our support policy. Also, Please check our product page Envato Market Say : ( https://prnt.sc/ko8xwp ). Item support does not include for Customizations and installations.

As our terms & condition we can not provided installation & customization service. Click Here.

Also, in our documentation we provided VisaHub – Installation Process.

Respected sir, it’s easy installation process. you can read about WordPress Theme Installation Process on Google. you have more idea about installation.

If any help regarding our theme please let me know we help you.

Thanks -

Hello josetinto,

Thank you for the comment.

Please increase your image height your slider automatic increase.

Thanks -

Hi, my fonts are not updating even after changing. Please advice.

In demo also I am not getting the font used on the demo site.

Hello wkcrukshan,

Please use thread comment.

Helpful link : KingComposer Documentation.

Thanks -

thank you, But the document doesn’t show how to add a link or a page to the image

Hello wkcrukshan,

Please use this shortcode : https://prnt.sc/kkodd7

im sorry but that link did not help either

Hi, can you please let me know how i can add a link to a image??

Hello wkcrukshan,

Thank you for the comment.

Please follow the step of image click to redirect your single page link.

1). First

2). Sec

3). Third

4). Four

If you are not understood about image click to redirect single page link please contact via profile give me admin access we added example of link in your sample page image click to redirect your single page.

Thanks -

Thank you.

I have changed the menu bar color to Blue. when i view the site from my desk top the color is shown in blue and when i view the site from my phone it shows orange, how do i change it?

Hello wkcrukshan,

Browser catch issue please check another browser.

Thanks -

How do i make the Footer one size smaller??

Hello wkcrukshan,

Thank you for the comment.

Please read the article and apply your custom css code.

Helpful link : Custom Css Code in WordPress

Thanks -

i tried it, but it didnt work, is there another option

Hello respected sir,

Thank you for your question.

Please read our support policy then comment here.

Thanks -

ok. can you tell me why when i change the main navigation color to blue, it still shows in the default color when viewed from the mobile. i tried different mobiles and browsers and the same issue is still there

Give me your website link we check first then response you.

www.jcsconsultant.com

Hi,

Thank you for the feedback. yes – you are right issue is there in mobile menu css.

Please update custom css in your CSS file. located in WordPress : Appearance : Customize : Additional CSS : Custom CSS.

Helpful link : How can i add Custom Css ?

#navigation-regular.small-screen #menu-button {
    background: #0066bf;
}

We will update theme with fix issue before end of month.

Thanks -

Thank you. in my header images, the page title is shown and the page title is underlined by a line of ”............................” how do i edit the name and delete these ‘dots”

As our HTML Structure we provided Page Header Banner functionality. If you facing issue please give me Website page link. so we check then help you.

Hi,

You want remove this ?? ( https://prnt.sc/klz1ps )

yes

Hi,

You can add Custom CSS Code is below then your problem is solved.

.page-title {
    border: none;
}

And as you given me feedback for menu css issue we release newer version today with fix mobile menu css issue.

Thanks -

That is super

Thank you for your feedback, menu css issue in mobile.

• the CSS code to make the footer1 smaller
• the CSS code to refuse the space between the paragraphs

One more issue in the mobile view: the page header banners is not viewed in the center when viewed from the mobile http://jcsconsultant.com/about-us/

Hello wkcrukshan,

Theme is update newer version of 1.0.3 with menu css & page header banner in center position.

1. Footer size you can manage with your custom css.

2. paragraph spacing ( line-height ) you can manage through your Theme option : Typography setting.

Thanks -

How do i update to this version

Please read this article : Click Here

after i instaled and activaved the plugin and clicked “Generate an Envato API Personal Token by clicking this link” it takes me to https://account.envato.com/sign_in?to=envato-api

and after i login i get a mail Please read the documentation : Click Here and You can view and reply to the message at https://themeforest.net/item/visahub-immigration-consulting-wordpress-theme/21769114/comments?page=3&filter=all#comment_20268322

i didn’t get to “create a token”

can you advise

CAN YOU PLEASE ADVISE

after i instaled and activaved the plugin and clicked “Generate an Envato API Personal Token by clicking this link” it takes me to https://account.envato.com/sign_in?to=envato-api

and after i login i get a mail Please read the documentation : Click Here and You can view and reply to the message at https://themeforest.net/item/visahub-immigration-consulting-wordpress-theme/21769114/comments?page=3&filter=all#comment_20268322

i didn’t get to “create a token”

can you advise

Hi,

Please read our installation process and setup newer version of theme.

Helpful link : Installation Process.

Thanks -

I have already installed the theme long time back

i am having a issue when i try to install the plugin to update the current theme

i am unable to “create a token” to update the theme

No Problem Sir,

You can activated another theme ( example: Twentyfifty ) then DELETE – VisaHub. After this step you can download our newer version of theme and follow our installation process in documentation.

Helpful link : Installation Process

Thanks -

I have already set up the site and its running completely – http://jcsconsultant.com/

if i follow your above instructions, i will have to do the site all over again from the beginning????

Don’t worry about your data for installation process. But you can backup first then installation process start.

there are requesting for a License Key: to activate the VisaHub theme

Yes – you can mention for your licence key in our VisaHub Theme.

Helpful article : Where is my Licence Key

after the update the “image slider” in the main page is gone. how do i add this

i got it

when i view the site from the mobile www.jcsconsultant.com only half of the header banner image is shown??

how do i remove the default name in the header banner as well???

Please read our page setting documentation.

you are not understanding me….

when the site is viewed from the mobile, only HALF of the HEADER BANNER IS VISIBLE.

why is that????

Hello wkcrukshan,

Thank you for buying our VisaHub – WordPress Theme,

Please read our terms & condition then you can comment here.

1. Theme has any error or warning so we support you.

2. As we provided live demo we give you WordPress Theme.

3. Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page.

You have more questions and you need customization, Please contact via profile we discuss about PAID customization service. so you can give me a list of customization and we share you customization charges.

Thanks -

ok.

can you tell me how to remove the default name in the header banners

All instruction included our Documentation. Read Page Setting Article.

please send me the link to the article

Hello najioun,

Thank you for the feedback.

We will update for menu css for RTL. header content change through theme option : header version ( Select Header version Tab After you can change content ).

VisaHub – Provided 2 type of header version.

Thanks -

Hi about header content i change them from theme option – header setting but text still in English also there’s 3 header type i translate “talk to expert ” in all of them but still it’s as english

Hello najioun,

Thank you for the comment.

Are you sure you updated header content is perfect header tab setting.

Goto Edit page and check which header is currently selected. ( https://prnt.sc/klhk7v )

Check theme option setting header content ( http://prntscr.com/klhkmr )

Thanks -

Hi i found this and fix it thanks when you think update will available for fixing menu css issue

Hello ismigration,

Please install our newer version of theme & plugins.

Thanks -

where are they located? how ?

I bought the theme on 9th of Aug 2018, how come you have new themes and plugins?

Hello wkcrukshan,

Thank you for the commnet.

Please select header version then upload your logo.

Helpful link: screenshot

Thanks -

I tried this option, but its not working. till now the VisaHub logo is displayed

I want to use header style 2 for the site, with my site logo,

my site image is in the header style 2, but once i save the changes and refresh the site link, the VisaHub logo is displayed on the site

Please advise how to change this