94 comments found.
Hello, for the second time, I would like to have the refund for the purchase of this theme twice, for the following reasons, firstly the theme was purchased twice by mistake and secondly the theme does not correspond to me on the point of this functionality .
I made the same request to themeforest and he replied that it depends on you. Thanks for doing what’s needed
Hello, if it is a mistake of purchase then you can ask refund, please read the refund policy here https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- .
You can ask support if you need any assistance. Feel free to send email here https://themeforest.net/user/support_themestall#contact .
Thanks
Hello, How do I change the header style ie. logo in middle and navigation left and right horizontally. I’m not seeing any flexibility in the header in theme options other than changing the logo. Thanks for your help.
Hi, thanks for purchasing WS Folio, please email here https://themeforest.net/user/support_themestall#contact , our developer will check it and give you a solution.
Thanks
I’m having issues editing the theme at all. Every time i edit the short code it breaks the whole site.
Is there something i’m missing?
Hello, please email here https://themeforest.net/user/support_themestall#contact , our developer will check it for you.
Thanks
Hi, I wanted to buy this theme. Can you please confirm its availability and updates?. Secondly, Is there any cms editor in it like element,wp-bakery
Hi, thanks for your interest. Yes, the theme is compatible with latest WP version and we used SiteOrigin Page Builder as a editor. Let us know if you have any further questions.
Thanks
Is WS Folio and update of the old WP Folio? Please let me know. In that case, I would buy it, since I need support!
Thanks!
Hi, thanks for your interest. This is not WP folio, Ws Folio is a WordPress theme, you can check our theme preview, if you like you can buy.
Thanks
Hi ! I’ve downloaded your theme for my website and I wonder why the Header media appears so low quality (it’s a huge drawing I made myself and it goes beyond the minimum size required for the header media). Since I’m an artist, and I’m building a business website, having a quality banner is a must. What should I do to make it look better ? Downsize ? Upsize ? Thanks www.laure-elle.com (so you can give a look). Also, NO I didn’t purchase it yet ; I will purchase it only if it’s able to give a proper resolution of the header banner picture. Thanks
Hi, it seems that you did not purchase Ws Folio from this account, please ask support from your purchased account.
Thanks
How to add custom field like description with checkbox field ? I had try using filter wc_epo_extra_multiple_choices but it not working.
Also i am not able Activate License. it gives error “Envato rate limit exceeded! Please try again later.”
Hi, it seems that you did not purchase Ws Folio from this account, please ask support from your purchased account.
Thanks
Hi, I’m using wsfolio child theme. It seems the slideshow on the home page is not responsive. It just crops the width and maintains the height. Is there a setting I’m missing? I would like it to resize proportionately. The site is here: https://www.antiquesusamaine.com
Thanks, Roger
Hi, thanks for purchasing Ws Folio. Could you please email here https://themeforest.net/user/support_themestall#contact , our developer will check and give you solution.
Thanks
I am having 2 issues I would like help with please: 1. The site is https, but I’m getting an error on the preloading gif, which is using http to get to themestall. How can I over ride this? 2.My contact page won’t let me edit. I get a custom html box, but when I try to edit, I get a white page with: Sun, 30 Dec 2018 22:52:25 GMT 3.And finally, since Option Tree has been removed from WP, is there a replacement?
Thanks, Roger
Hi, could you please send email here https://themeforest.net/user/support_themestall#contact , our developer will check it for you.
Thanks
Hi there,
I’ve purchased the WS Folio theme which I am really excited about but now that OptionTree is no longer available, is there any way to overcome the missing configuration options?
Many thanks,
Steve
Hi, thanks for purchasing Ws-Folio. Could you please send email here https://themeforest.net/user/support_themestall#contact , our developer will check and give you solution.
Thanks
We cannot get the map to display and cannot find where you have the API setting for the map to change them to ours. Please advise https://www.screencast.com/t/bbMnfoX6lS
Hi, thanks for purchasing Ws Folio. For google map you have to use google map shortcode. Please email here https://themeforest.net/user/support_themestall#contact , our developer will help you to add shortcode.
Thanks
Hello,
I have a question, is it possible to reduce the zoom level by 5 in the Google Maps files?
Then I have another question about blog, if I click on all posts then I jump on the bottom pages of blog, it is possible here the menu without bold, so that the menu for tablet is displayed in one line? Now the menu is on two lines. i have already cut down the menü.
thanks a lot.
Hi, thanks for purchasing Ws-folio. Could you please send email here https://themeforest.net/user/support_themestall#contact , our developer will help you to set up maps and blogs queries.
Thanks
Hey, is there any way to install it as it is in Live Preview? After I activate the theme, the website is empty, just a small dummy text and… that’s it 
Hi, please read our documentation which included with theme bundle, you can find step by step instructions that how can you install as like our demo. If you cannot please email here https://themeforest.net/user/support_themestall#contact , our developer will help you to set up demo.
Thanks
Hi there, how can I change the color of menu background on non scroll on scroll and where to change color for menu items on non scroll and scroll? Thank you.
Hi, it seems that you did not purchase Ws Folio from this account. Please ask support from purchased account.
Thanks
Good morning,
We installed you theme successfully, but when importing demo content (Modern), our contact-us page should look like this one: http://theme-stall.com/ws-folio/modern-wsfolio/portfolio/ But in our website it only displays the top part. No logo carousel, no map, no form. I’ve checked the content of demoContentModern.xml and that content is just not there. Please help us to set our contact page just like the one on the demo. ThanksHi, thanks for purchasing Ws Folio.
Please email here https://themeforest.net/user/support_themestall#contact , our developer will set up your sections.
Thanks
Hello,
few weeks ago we bought the WS Folio HTML5 template. Now we would like to buy the WS Folio – Responsive Portfolio WordPress Theme for WordPress. We noticed that the WordPress Theme only goes upto Wordpress 4.7 and 4.8. is not yet supported. When will the theme be compatible with 4.8.1?
Hi, thanks for your interest. You can easily use our theme with latest version of WordPress and if you face any problem we will help you to set it up.
Thanks
thanks a lot!
You are welcome.
Dear friends! We choose to buy ws-folio theme from Envato Market. I would like to clear all questions. Does ws-folio supports WPML site translation plugin. Is it fully integrated?
Regards, Roman
Hi, thanks for your interest. Currently WS folio is not compatible with WPML, but we can make it for you. Thanks
Hi there,
I am trying to set up my home page and cant seem to get it to load.
http://www.mj-design.com.au/It just keeps doing a spinning wheel.
I’ve set this as my home page http://www.mj-design.com.au/minimal/
Hi, thanks for purchasing Ws-folio.
Please email here https://themeforest.net/user/support_themestall#contact , our developer will check and give you solutions.
Thanks
Hi, On the homepage services section are overlapping in responsive view. Can you please help me how to solve it. I already send mail theme author but didn’t get any reply. Here is screenshot shot link http://telsis.kitserver.co.uk/wp-content/uploads/2017/03/Image_from_Skype.jpg Thank you in Advance.
Hi, please recheck your image link, your screenshot is a single image, there is no service section, please provide your site url and make a screenshot for it. We need to check first where is problem.
Thanks
I, i need some assistance with the template beacuase is not responsive. if you look on mobile and tablet version this pages:
http://www.papermon.it/ http://www.papermon.it/azienda/i look some issues (the second photo in section “la nostra storia”) the text go over the image on tablet devices. how can i heal this?
thankyou.
Hi, thanks for purchasing Ws Folio.
Please email here https://themeforest.net/user/support_themestall#contact , our developer will check and help you to fix it.
Thanks