147 comments found.
Hello I would like to use the demo templates to build my pages is this possible? if yes how to modify the image demo of the logo I see that it is always pointed towards your waiter !!! in addition impossible to use visual composer to modify the pages of the site. you can not access the source code to edit even in the theme editor
Hello,
Thank you for writing in. Yes, of course. You are able to import our demo content on your installation and then you could easily edit our content and add your own instead. Just reach our support team at https://mikado.ticksy.com/ and they will provide you with latest WPBakery page builder where is included compatibility with newest WordPress 5+ versions.
Best, Mikado
actually I installed classic editor everything is back to normal to visual compose but it creates a decallage at the site. objects are coming off to the left background images disappear a bug just after editing the page using visual composer
Hello,
We need to check this closer. Please, open a ticket at https://mikado.ticksy.com and include your website URL with wp-admin access and our agent will gladly investigate.
Best, Mikado
It seems no one from this company have time to answer query. This delay sorten our support time also. I started the conversation in support ticke 2 days ago on Monday at 7:57am. till no one is answring the question. what to do.
Hello,
We have just checked and our agent answered on your ticket. Sorry for waiting a bit longer. Please, check whole response on ticksy.
Best, Mikado
Hi,
And how does this look on your side? Since we have just checked this page and everything is shown well, here is screenshot https://www.screencast.com/t/cVdk5cej So, this overlapping is made by design using negative margin for first section below the slider as you could see from here https://www.screencast.com/t/CRGdqH49dyeu
Best, Mikado
video does not work in litebox!!! I asked question on forum site. Questions after my already answered.
Hello,
Thank you for writing in. Our agent just answered on your ticket. Please, check response on ticksy, and continue conversation there so our agent could assist you to sort this out. Thanks
Mikado
Hi, Great theme. Before I make a purchase I just wanted to know whether I can add a filter to filter through the portfolio by categories on http://servicemaster.mikado-themes.com/portfolio/standard/? Your response is much appreciated.
Hello,
Thank you for taking interest in our theme. Yes, under each portfolio list you are able to enable category filter https://www.screencast.com/t/p6iA91Nhp
Best, Mikado
Thank you
You are welcome!
Please let us know if you have any further questions,
Best, Mikado
Google maps is not working, what should I do? this message is appearing on the web page when using a google map
Bu sayfa Google Haritalar’ı doğru şekilde yükleyemedi. Do you own this website?
Hello,
Please, check this article where are added instructions in order to solve issue with google maps https://mikado.ticksy.com/article/10025
best, Mikado
thanks it worked but right now it shows an address in Australia, I put a name in the address 1 it didnt work, next I put an address it did’t work, still at the same place, how can I put the right address,
Hi,
Please, open a ticket at https://mikado.ticksy.com and include your site URL with wp-admin access and our agent will gladly investigate and help you there.
Best, Mikado
Hi,
I am writing because the servicemaster.pot file can not be translated with Poedit.
The following errors come out
https://www.dropbox.com/s/d9q5d8bzk96sw5m/error-translate--1.PNG?dl=0
https://www.dropbox.com/s/ydcba97nurwxp32/error-translate--2.PNG?dl=0
Hi,
Could you, please, reach our support team at https://mikado.ticksy.com/ and our agents will assist you.
Best, Mikado
The problem is that my support is over.
although I do not see why I would need it with this issue, since it is a bug in file
I want to purchase this themes, can I use it to setup a courier website and how do I create tracking code with it, because I can’t find any thing of such in the demo
Hello there,
Thank you for taking interest in our ServiceMaster theme. Could you, please, explain this further more? What exactly do you want to achieve, and which tracking code you need? We need to have specific info so we could provide you with adequate response. Thank you!
Mikado
i download the service master form , but WP says it is unsupported form, how to fix the problem?
Hi,
Thank you for choosing Service Master. Please, open a ticket at https://mikado.ticksy.com and include your site URL with wp-admin access and our agent will gladly help you yo setup your site within our theme.
Best regards, Mikado
Hello, I really like your theme but I still have some presales questions:
1. Does everyone receive an invoice or can everyone download his invoice from login area?
2. If there is an invoice system, is it possible to send automatically their invoice?
3. If their is an invoice that is generated as pdf: is it possible to add more fields to the invoice?
4. If their is an invoice: is the VAT / Tax shown seperatly on the invoice?
Thank you. Regards Ralf
Hi Ralf,
If selling services via WooCommerce, payment and invoices are managed through this plugin. You can look for a WooCommerce add-on to generate and email PDF invoices.
Best, Mikado
Hi,
I have a presales question:
I need a theme where the provider of a service should not pay a fee but the User, who wants to contact the service provider, e.g. through email and internal message. So the user should at first pay a subscription fee before contacting a service provider. There must be a login for servcie provider and a login for users/clients.
Is that possible with your theme?
Thank you
Hello,
Thank you for your interest in Service Master! This sort of functionality doesn’t come built in with our theme; perhaps you could look for a 3rd party plugin to achieve this.
Best, Mikado
By chance is this theme compatible with Beaver Builder?
Hello,
Thank you very much for writing in and taking interest in our Service Master theme. Our main page builder is WPBakery page builder and we implemented a plenty of powerful shortcodes into it. It came bundled within our theme, which is why we didn’t test our theme with other builder so we cannot confirm compatibility.
Best regards, Mikado
Hi does this theme is still updated with the last wordpress version?
Hello,
Thank you for taking interest in our theme. Yes, it is working with latest WP version.
Best regards, Mikado
i purchased this item that is supported by Wordpress but while i activated at Wordpress it tells this item not supported , please solve it
Hello,
Please open a ticket at https://mikado.ticksy.com/ with your admin access and one of our support agents will assist you as soon as possible.
Thanks, Mikado
Hello, I need to update the WPBakery Visual Composer plugin
Hello,
In latest theme update is included 5.4.7 version, so you could just update our theme and this plugin to latest version. And if you need latest 5.5.2 version, please, reach our support team at support@mikado-themes.combest, Mikado
Hi, we moved our beta site to a live site and now visual composer is not working and I am unable to make any edits.
Hi,
Please, submit a ticket at https://mikado.ticksy.com/ and include your site URL with w-admin access and our agent will gladly investigate and help you there.
Mikado
Hello, I just bought the theme. Is there a chance to include alternative way of installing demos? File demos that can be used with “all-in-one wp importer” plugin?
I cant get any demos to install, the drop down where i would choose the demo does not populate
Hello,
Thank you for purchasing Service Master! Please refer to our documentation, which has a step by step guide on demo import: http://servicemaster.mikado-themes.com/documentation/ Also, see: https://mikado.ticksy.com/article/12620/
If you need further help, kindly open a ticket at https://mikado.ticksy.com/ with your admin access, and one of our support agents will assist you as soon as possible.
Thanks, Mikado
I followed the instructions and modified PHP ini.
On chrome console i get stuck at 60% JQMIGRATE: Migrate is installed, version 1.4.1
Then what looks to be some errors. load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9.6:4 POST http://5pointautorepair.com/wp-admin/admin-ajax.php 0 () send @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9.6:4 ajax @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9.6:4 (anonymous) @ admin.php?page=servicemaster_mikado_theme_menu_tabimport:601 dispatch @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9.6:3 r.handle @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9.6:3
Hello,
Please open a ticket at https://mikado.ticksy.com/ with your admin access, and one of our support agents will assist you as soon as possible.
Thanks, Mikado
After a few tries it was successful. May i suggest implementing a manual alternative? Auto demo installation is nice… but a manual alternative would be great for us having trouble auto installing.
Hello,
We’re happy to hear you got it installed now! As a manual alternative, you can upload the XML file, which is found in the “xml export” folder in the file downloaded from ThemeForest.
Best, Mikado
Hello, I write to you because when I see the subject from a smartphone I do not see the logo
Hello,
Just go to Mikado options > General > And upload logo image mobile, too https://www.screencast.com/t/nKSppkfmBest, Mikado
i am trying to submit ticket on https://mikado.ticksy.com and got error msg “sorry that purchase code is for different evanto product ” i choose ” mikado one – multi concept wordpress theme ” on product category
Hi,
You should search for Service Master category, since it is the theme you have https://www.screencast.com/t/fHHj9lfIV3rh
Best, Mikado
Hii there, I submit a PRIVATE TICKET #1551361 take a look
Hi,
Thanks! We assigned your ticket to our support agent who is working on it.
Mikado
Thanks for the support
You’re welcome 
i purchased the theme and want my website look like theme preview is possiblei import demo content but not get anything imported from demo content ,also help me activating vc
Hello,
Thank you for choosing Service Master. Here is part for import from our Official Manual http://servicemaster.mikado-themes.com/documentation/#getting_started_importing_demo_content Please, check this article https://mikado.ticksy.com/article/12620 and if you need further assistance, our support team is on your service at https://mikado.ticksy.com/ Just include your wp-admin access in your private ticket and our agent will try to do import on your behalf.
Best regards, Mikado
