87 comments found.
Hi, please suggest for how to improve mobile speed… the purchased theme speed only 8%.
Hello, as of now due to new rules if you check any theme on google page speed tool it would show up less so we need to adjust the code based on new rules and this applies to almost every theme. we will update this very soon on our theme.
I can’t add image alt text by this theme can you help me to solved this My site: http://clippingpathking.com
HI, Please send your site link and login and we will check it out, you can send it via form on my profile page.
I emailed you on January 2nd and I have also submitted a form via your website. The mobile menu on my site is broken and I need some assistance. I know it is just after the holidays, but any idea when you will be catching up on support? I just bought another 6 months of support to help my cause even though my previous support was still active when I contacted you.
Hi there, let me check emails and revert to you.
Ven I found your email and responded. Sorry that I didn’t get it immediately.
Themes look great but Why can’t I just download theme 1, why cant you have just a download for theme 1 instead of all six? I sent you a support email for help and received nothing it has been longer than 24 hours!
hey its holidays so will return to you ASAP.
Hello, on live preview i can see onlyfatal error. Can you fix it?
Hello, please send your site link and login to my email ID or write on form you see profil page.
sorry, its working fine now.
I want refund…i writed you for a support and you havent answered in a week now…so please just give me my money back so i can buy another theme
Hello, Please check email, i tried to login but it link you given was not working correctly.
Hello, your charter listing is in $, your products is in £. What i need to do for change £ in $ ?
go to woocommerce settings and change it to whatever you need
if you do not find it then just send the site link and login and we will do for you.
I need some special setting, can you contact me by email ?
just write to form on profile page https://themeforest.net/user/venbradshaw/
Good morning, I sent you my Ftp by email, I am waiting your help. I bought 1 year support and if i need to pay some modifications, it’s not a problem… But please, can you try to make it early ? I need to update my boat. One more thing, if the logo is not a square, on the mobile phone mode, he not stay on the middle of the page
Hi, ok, let me check and revert you.
How do I get the footer to stick. When I scroll down it goes past the footer, I want it to stop there.
Hi, Please send your site link and login and we will check it for you. you can send email by sending email from form on my profile page.
how to remove breadcrumbs on everypage and tell me how to chnage color form in white look at the page on home. http://my-seatime.com
Hi, just give your site link and login and we will check it out for you.
Please tell me the setting in css or other file I will do it. if I can not do then I will let you know. ok my other question is see inner pages on mobile, logo is not fit and social link not fit. while on home page its working fine. see and compare and also tell me the css setting I will do it. http://my-seatime.com/yachts and see home page http://my-seatime.com now there logos, I hope you will understand.
How can I send here my login detail. please send private e mail or else
Hello, Just write on my profile page form, https://themeforest.net/user/venbradshaw and it would come to my inbox only.
Hi! I purchased this last week, and am having problems with it. It is so slow – the loading icon just spins and spins. Is there a way to speed this up? If it is going to this slow, I cannot use this template.
Hi, just write to profile form or to my email ID with your site link and login details and we will help you right away.
Hi, I am trying to activate Redux Framework after installing its saying the following errors. please check and reply fast Warning: count(): Parameter must be an array or an object that implements Countable in /homepages/2/d746400798/htdocs/clickandbuilds/SeaTime/wp-content/themes/yachtsailing/includes/custom-metafield/init.php on line 710
Warning: count(): Parameter must be an array or an object that implements Countable in /homepages/2/d746400798/htdocs/clickandbuilds/SeaTime/wp-content/themes/yachtsailing/includes/custom-metafield/init.php on line 710
Warning: count(): Parameter must be an array or an object that implements Countable in /homepages/2/d746400798/htdocs/clickandbuilds/SeaTime/wp-content/themes/yachtsailing/includes/custom-metafield/init.php on line 710
Warning: count(): Parameter must be an array or an object that implements Countable in /homepages/2/d746400798/htdocs/clickandbuilds/SeaTime/wp-content/themes/yachtsailing/includes/custom-metafield/init.php on line 710
Warning: count(): Parameter must be an array or an object that implements Countable in /homepages/2/d746400798/htdocs/clickandbuilds/SeaTime/wp-content/themes/yachtsailing/includes/custom-metafield/init.php on line 710
and my 2nd query when I am going to import demo sample, after 60% uploading its saying This site can’t be reached The connection was reset. Try:
Checking the connection Checking the proxy and the firewall Running Windows Network Diagnostics ERR_CONNECTION_RESET
Hello, Please give your site link and login details to my email ID or form on my profile page https://themeforest.net/user/venbradshaw/ and i will look to this right away.
Hi There, I’m looking to change the following:
Menu container is restricting my text (Is there a way to widen it?) Change “Our Blogs” to “Latest News” Testimonial header needs to be white Change Footer colour (Can’t do it in Theme options) Change Inner Header Banner image
Any help would be greatly appreciated,
http://sys.24k-designs.comAlex
Hi Alex, Got your message and i will update you on your email ID. Thanks
If I would like to send a newsletter which looks like my new website (this theme) how would I do that?
Hello, newsletter sending is not available with my theme and there is no theme offers this, as its related to email sending and you might need to use mailchimp or any other services for same.
Hello How translate “WHAT CLIENTS SAY” Thanks.
Hey, just give me your site link and login and i will check it out, you can send it by form on my profile page.
How do I import fonts to the theme? I’m trying to get Gotham and Klavika on it as I see unfortunately its not on there already.
we do use Google font and if you need to custom font you will need to include in CSS, if you are not sure, send the link and login to our email ID, you can write on form you see on profile page.
How do I install a demo on my site and edit it from there?
Hey i reverted to your email ID
Some big issues for me with this template – main menu items in nav stop working when you add a drop down menu item.
EX – http://carolinamarina.com/wordpress/employment/
Also the third home page option breaks the page and spins to load forever. This is the one client wanted.
Example – http://carolinamarina.com/wordpress/carolina-marina/ (try to change that page to home page option three -will break page)
Also – do you have any of the sample data from the pages in the preview? Trying to recreate the call out boxes on your home page design and cannot find a way to do it.
The former spinning wheel happens on the events page too – trying to click on BOAT EVENT on may 26.
http://carolinamarina.com/wordpress/events/I have tried three calendar event plug ins – none of them work in the framework. Any suggestions?
please send your site link and login and i will check it out.
Wordpress
Name carolinamarina Pass CMWeb1973!
I’m trying a new events calendar – you can see it here. Its saying archive and adding the sidebar
http://carolinamarina.com/wordpress/events/you should be able to see the whole calendar in you use http://carolinamarina.com/wordpress/calendar/ – but again it just spins forever.
The biggest issue is the main nav contact button not working when you add a drop down item.
And any guidance you can give me on recreating the 4 call out boxes on the main home page would be great.
Thank you
Any word on this? I will need to get a refund and go with a new template if we can’t fix the navigation issue. That is the main problem now -
Now the home page is spinning forever again. – I need this fixed ASAP – client is telling me to dump the theme and get a refund.
I had to take it back to the home page – sixth.
Third will not work.
Any word on making the third option work correctly?
Also finding load times to be very long – with a great host. Any ideas on speeding things up?
Now the menu for mobile does not function correctly. Its incredibly hard to see and the top links do not take you to a page just to the secondary menu.
VERY CONFUSING!!
Is there a way to change the mobile menu? If not that again is a deal breaker. IT HAS TO WOK ON MOBILE AND IPAD!!
AND NOW the top menu item on the main navigation will not work. Only the drop down menus. REALLY FRUSTRATING. THIS LITERALLY BREAKS THE site.
I have moved hosts for speed.
http://yacht.forcefieldnc.com/wp-admin/Admin login is the same.
Hey i will revertto your email ID
Not sure what that means. I need the menu to actually work. Let me know if this is something that can be done. It keeps going back to not working. This cannot happen once site goes live. The main menu item at the top should still work even when there is a pull down menu added
http://yacht.forcefieldnc.com/Is there an update to this theme? We are using woo commerce now and some templates are not up to date for that.
Hi, Yes, theme was updated recently for everything.
I have tried to update the theme through the dashboard. Do I need something else to do it?
Do I need to purchase the update?Its telling me 1.0 is the latest version.
no you can simply download it from download section or if you want me to do it with little fee i can do everything. just send me email from my profile page form and will be happy to do.
Downloaded it and activated it – and of course all the bugs and problems I had with the first version all came back. Pages won’t load – menu is broken etc…...
give me your site link and login from form on my profile page https://themeforest.net/user/venbradshaw/ and i will look to this.
the theme doesnt work with php 7 and show a few bugs that i fixed by myself. your theme is slow and often crash..i hope you are going to upload a new version
Hi, our current version support the PHP 7 and if you are having issue please give me link and i will look right away. if you have used latest theme then i will re check again to make sure its good to use.
thank you here the link aquabat.it
Hey, your site is looking good and if you need any help just let me know, always happy to help
thank you i reinstalled the last theme and it worked
Hi, I have problems with your theme. It has composer in it but I can not use it when I add charter or destination etc. I bought it because of compouser and easy charter adding but it doesnt work in the right way please write about such stuff in your description. Also it doesnt contain enought custom field in the charter post type. My client doesnt know the html he needs more custom fields and when you add new charter and you see there lots of code like this: “vc_row el_class=”y-single_info_inner y-section_content”]vc_columnvc_column_inner width=”7/12”[vc_column_text]” How can I change it without composer? So I’m asking you for refund please
Hi, Please send the email for your issue and we will solve it quickly, you can use the form on my profile page for this.
Pre-sale Question – I am looking for a theme to use on a site that will be for charter jets and helicopters. I need to know if this theme would work for that type of service or is only setup for Yachts?
Hi, I request you to see the demo of theme and if you like it, you can always updated the images etc.
