108 comments found.
Hi, I got problens to update WPBakery Page Builder to 5.5.2. Another problem are the blog (default post) filters. They should show only categories filters that I choose. Could you help me ?
Hi there,
Sure. Please submit a ticket on our support desk here: https://9theme.ticksy.com or please post a message to the following address:
https://themeforest.net/user/ninetheme-supportCheers!
Hello, How do I see the full YouTube video at the width of the screen, it appears with black spaces on each side of the screen?
Hi there,
Thanks for purchasing. Please submit a ticket on our support center here https://9theme.ticksy.com We’d love to help you out with your issues.
Cheeers!
Hello, I can not install the portfolio and the visible entrance can you explain to me how to do?
thank you
Hi, I want to change the custom color of the theme, but I don’t see a field where I can put in the Hexadecimal color code. Where can I find this?
Hi there 
Please submit a ticket on our support center here: https://9theme.ticksy.com Our support team will help you out with your issues.
Cheers!
Hi, how do i change the hero image to the features image, so it is different for every post?
Hello! Beautiful theme. With the portfolio—can these images click into pages instead of just a slider with images/videos?
Hi,
Please submit a ticket on our support center here: https://9theme.ticksy.com/tickets/ ,our support team will help you out with your questions.
Best Regards
Can you have 4 team members in one row or is it only 3?
Hi,
Yes, of course you can. It’s absolutelly up to you to set the team member numbers in a row. You can also see the screenshots provided below:
http://prntscr.com/hztb1c and this http://prntscr.com/hztcqlCheers!
Does the nav header have to be white? Do you have options for a darker or even transparent version?
Hi
Yes, there are some options to control header area. You can change any color background and more details via theme options panel.
All the best
Thank you.
Hi, I’m interested in your theme but just a question: can you change the hamburger menu to a “normal” menu?
Hi
If you mean responsive menu icon and type, it is impossible because vistor can’t control menu items and more details.
Best regards
Hello, I was drawn to your theme with the look of a one page website.
I created many elements on to the site, but I can not get the logo larger on the header. I have loaded a logo that is 500X175, but it defaults to a Small tiny logo. i have entered the logo dimensions and played with the padding and nothing is sticking.
The Yellow Pencil Lite plugin is a joke. You can’t do anything without it wanting you to upgrade to the PRO version. So that was deactivated right away. Cool feature, but working on a budget for a small website.
Overall I like the theme, but the little things that should be easy are not easy. What am I missing with the size of the logo in the header.
Hi there,
Please submit a ticket on our support center here: https://9theme.ticksy.com Our support team will help you out with your issues.
Cheers !
Hi all. This is very nice theme so I’ll add it to my wish list for next projects. However I have some questions… - can I arrange Portfolio page in masonry style because I need to see all photos exactly how they look? Not cropped on any way.
- can I arrange Store page in masonry style too?
- I also noticed that if I decrease width of my browser (Crome) in blog post that impacts how that post looks. Fonts become smaller and social link icons became arranged vertically which I don’t want.
Thank you very much and keep up with a great job!
Hi
1. Theme included masonry portfolio shortcodes with column options, also you can create any masonry type layouts with visual composer shortcodes.
2. Unfortuanetly no, shop page is standart but you can use visual composer shortcodes for different shop pages.
All the best
hi, the theme includes visual composer ?
Hi there,
Yes, Visual Composer is included into the theme so you dont have to purchase another one.
Cheers!
GLWS !
Thank you 
Congratulations! Good luck with sales 
Thank you 
Hi! Were its the Demo data one click buttom?
Sorry, Where is the Demo Data one click button?
Hi,
Please submit a ticket on our support center here: https://9theme.ticksy.com/ Our support team will help you out with the installation.
Cheers!
Amazing work!
Congratulations! GLWS 
Thank you 
Hi! I’m having some issues locating the demo data files. They’re not in the “Demo Data” folder in the zipped theme folder.
Hi,
Thanks for purchasing. Please submit a ticket on our support center here: https://9theme.ticksy.com Our support team will help you out.
Cheers!
Congratulations!
Amazing Work, Good Luck With Sale 
Congratulations for this awesome template.
thanks 