422 comments found.
Hi, How do I change the background in the first page here??? http://sv5.fec.mwp.accessdomain.com/ I want all dark like the other pages Thanks
Hello,
Can you please help me with some issues based on Slider Revolution? How I can change the language from English to Greek?
Regards, Andreas
There was an error updating WPBakery Page Builder. There is available a new version of WPBakery Page Builder. About v. 5.5.4 . To this add no automatic upgrade available . To receive automatic updates license activation is required . Visit Please settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?
Hello,
To be able to update the WPBakery Page Builder plugin to the latest version, the theme must contain the latest version of the plugin. At the moment the theme contains a previous version and you cannot update to a newer one.
I’ll release a theme update this week with this new version and then you’ll be able to update it from Appearance >> Install plugins.
Best
what day will you update? I can not update WPBakery Page Builder. misses updating for a long time
Hello,
A theme update is scheduled for tomorrow. At the moment the VC available in the theme package has the version 5.5
Best
Hi, we cant use working well google api for contacu us page. We need your help pls, http://laf.com.tr/iletisim/ Tnx a lot
Hello,
Please make sure you have the latest version of the theme installed (v.1.9) and then go to Appearance >> Theme Options >> API tab and add your Google API key. You have a link there with instructions on how to create one.
Best, Cristian
Hello,
I’ve a problem with your theme and the woocommerce product image, they are too big and there is nowhere i ccan change their size, when i want to regenerated them it’s say size (9999×9999) did you change something or did you know where i can change this ?
Best regards
Hello,
Sorry for the late reply.
Please add the following code at the end of functions.php file and then go to Customize >> WooCommerce >> Product Images and set your custom image sizes
function remove_luxwine_wc_support() {
remove_theme_support( 'woocommerce' );
}
add_action('after_setup_theme', 'remove_luxwine_wc_support', 11);
Thanks
Thank you i’ve found an other solution that is working great too 
But i’ve an other issue, when i put an image for exemple on the home page (just an image) i can’t change the size of the image even if i enter a predefined size on the single image block or if i do it in CSS. How to do this ?
Best regards
Hello,
You just have to set the image size in pixels but without inserting the ‘px’ string. See this: https://imgur.com/a/xl9xTFY
Thanks
I have 2 more questions to ask:
1- How can I remove the “order by” option from the shop page, just you can see in https://100hectares.com.pt/vinhos;
2- How can I put all products on the same page of the shop? That is, there is no second page, just you can see in https://100hectares.com.pt/vinhos.
Thanks.
Hello,
Please find bellow the answers to your questions:
1. Please add this in piece of code in Appearance >> Theme Options >> Custom CSS:
form.woocommerce-ordering {
display: none;
}
2. To show all products on the same page, please go to Appearance >> Theme Options >> Store and set the Products per page field to a higher value. See this: https://imgur.com/a/MpQUYd1
Thanks
How can I set up the destination contact e-mail form for the contacts page?This is because he is using the site administration email when I want it to be another email.
Hello,
Please open the contact page and change the email address from Contact page options. See this: https://imgur.com/a/dTdsZik
Thanks
HI, how i can active third level on menu? SHOP -> category1 -> category 2
Hello,
Due to how the menu is constructed there is not a possibility to have a third level menu, you can go maximum 2 levels.
Let me know if I can help in any other way.
Best
Hi, i don’t know if you received my first email …anyway
1. Where i can change the text for the contact form fields “name , surname , etc” 2. Where i can change the text for the “download the factsheet” button 3. Is it possible to change the “preloader”sequence ? 4. is it possible to add a button “open in lightbox with sound” for the fullscreen video slider ?
Hello,
I just replied to your previous comment.
Best
Hi there,
1. Is it possible to tell me where i can find the text field for the contact form “NAME , SURNAME ” to change them in italian ? 2. Where i find “download the factsheet” 3. is it possible to change the preloader ?
Hello,
Thanks for your comment, please find bellow the answers to your questions.
1. The easiest way to change those strings is to use the Loco translate plugin. Please see here a tutorial: https://youtu.be/ZUPhsoUm-QE
2. If you just want to translate it you can use Loco translate plugin, otherwise you can find it it /lib/theme-woocommerce.php file, at line 270 in luxwine_woocommerce_template_product_factsheet() function.
3. Unfortunately no.
Thanks
Hello, I installed the all plugin. I started importing Demo Data Light. after a while, a mistake popped up 500 internal server error. I tried to continue the same later and the problem error is still. How fix it? Best regards.
Failed to import pa_alcohol 10% Failed to import pa_varietal 100% Cabernet Sauvignon Failed to import pa_alcohol 13.5% Failed to import pa_vintage 2014 Failed to import pa_vintage 2015 Failed to import pa_alcohol 5% Failed to import pa_volume 750 ml Failed to import pa_appellation Luxwine Cabernet Sauvignon Failed to import pa_profile Semi-dry Media “video_menu” already exists. Media “logo” already exists. Media “logo-icn” already exists. Media “visit-us-tastings” already exists. Media “visit-us-weddings-tall” already exists. Media “visit-us-weddings-tall-2” already exists. Media “visit-us-events” already exists. Media “visit-us-weddings” already exists. Media “homepage-crest” already exists. Media “homepage-wine-bottle-test” already exists. Media “homepage-tabs-background” already exists. Media “wine_product_2” already exists. Media “wine_product_3” already exists. Media “wine_product_5” already exists. Media “wine_product_4” already exists. Media “wine_product_6” already exists. Media “wine_product_7” already exists. Media “wine_product_8” already exists. Media “wine_product_9” already exists. Media “wine_product_10” already exists. Media “wine_product_11” already exists. Media “demo_fact_sheet” already exists. Media “large-crest” already exists. Media “large-crest-2” already exists. Media “homepage_black_leaves” already exists. Media “retina-logo” already exists. Media “awards-logo” already exists. Media “awards-logo-bw” already exists. Media “transparent-leaves” already exists. Media “logo-white” already exists. Media “retina-logo-white” already exists. Media “about-us-page-header-light” already exists. Media “about-us-family-1” already exists. Media “about-us-family-2” already exists. Media “about-us-sustainability-parallax-light” already exists. Media “blog-post-1-light” already exists. Media “blog-post-2-light” already exists. Media “blog-post-3-light” already exists. Media “blog-post-4-light” already exists. Media “blog-post-5-light” already exists. Media “history-page-header-light” already exists. Media “timeline-1-light” already exists. Media “timeline-2-light” already exists. Media “timeline-3-light” already exists. Media “timeline-4-light” already exists. Media “timeline-5-light” already exists. Media “homepage_white_leaves” already exists. Media “great-wines-start-in-winery-back-light” already exists. Media “winemaking-quote-back-light” already exists. Media “vineyards-page-header-light” already exists. Media “vineyards-map-light” already exists. Media “visitt-us-page-header-light” already exists. Media “shop-page-header-light” already exists. Media “contact-page-header-light” already exists. Media “homepage-about-vineyard-light” already exists. Media “homepage-about-winery-light” already exists. Media “homepage-tastings-light” already exists. Media “homepage-tabs-background-light” already exists. Media “homepage-tabs-background-light” already exists. Media “homepage-man-figure-light” already exists. Media “homepage-slider-1-light” already exists. Media “homepage-slider-1-1-light” already exists. Media “homepage-slider-2-light” already exists. Media “homepage-slider-3-light” already exists. Media “homepage-slider-3-1-light” already exists. Media “homepage-slider-3-2-light” already exists. Media “homepage-slider-2-light” already exists. Media “homepage-slider-2-1-light” already exists. Media “homepage-slider-2-1-light” already exists. Media “homepage-about-winery-light-1” already exists. Media “homepage-about-vineyard-light-1” already exists. Media “large-crest-2-light” already exists. Media “demo_fact_sheet” already exists. Media “shop-page-header-light-1” already exists. Media “team-1-light” already exists. Media “team-2-light” already exists. Media “team-3-light” already exists. Media “homepage-man-sipping-light” already exists. Media “vineyard-tall-1-1-light” already exists. Media “vineyard-wide-2-light” already exists. Media “vineyard-wide-1-light” already exists. Media “vineyard-wide-2-light” already exists. Failed to import pa_varietal 100% Cabernet Sauvignon Failed to import pa_alcohol 13.5% Failed to import pa_vintage 2014 Failed to import pa_volume 750 ml Failed to import pa_appellation Luxwine Cabernet Sauvignon Failed to import pa_profile Semi-dry Failed to import pa_varietal 100% Cabernet Sauvignon Failed to import pa_alcohol 13.5% Failed to import pa_vintage 2015 Failed to import pa_volume 750 ml Failed to import pa_appellation Luxwine Cabernet Sauvignon Failed to import pa_profile Semi-dry Failed to import pa_varietal 100% Cabernet Sauvignon Failed to import pa_alcohol 13.5% Failed to import pa_vintage 2015 Failed to import pa_volume 750 ml Failed to import pa_appellation Luxwine Cabernet Sauvignon Failed to import pa_profile Semi-dry Failed to import pa_varietal 100% Cabernet Sauvignon Failed to import pa_alcohol 13.5% Failed to import pa_vintage 2014 Failed to import pa_volume 750 ml Failed to import pa_appellation Luxwine Cabernet Sauvignon Failed to import pa_profile Semi-dry Failed to import pa_varietal 100% Cabernet Sauvignon Failed to import pa_alcohol 13.5% Failed to import pa_vintage 2014 Failed to import pa_volume 750 ml Failed to import pa_appellation Luxwine Cabernet Sauvignon Failed to import pa_profile Semi-dry Failed to import pa_varietal 100% Cabernet Sauvignon Failed to import pa_alcohol 13.5% Failed to import pa_vintage 2014 Failed to import pa_volume 750 ml Failed to import pa_appellation Luxwine Cabernet Sauvignon Failed to import pa_profile Semi-dry Failed to import pa_varietal 100% Cabernet Sauvignon Failed to import pa_alcohol 13.5% Failed to import pa_vintage 2014 Failed to import pa_volume 750 ml Failed to import pa_appellation Luxwine Cabernet Sauvignon Failed to import pa_profile Semi-dry Failed to import pa_varietal 100% Cabernet Sauvignon Failed to import pa_alcohol 13.5% Failed to import pa_vintage 2014 Failed to import pa_volume 750 ml Failed to import pa_appellation Luxwine Cabernet Sauvignon Failed to import pa_profile Semi-dry
Still problem 500 internal server error
Hello,
Please check your server error log and let me know what it says, for sure there’s a fatal error somewhere.
Send the log to support[at]okthemes.com
Best
Hi, Is it compatible with WPML for translation in different language? Let me know. Thanks
Hello,
Yes, the theme is WPML (and Polylang) compatible.
Best
Hi, I need to put a news page on my website. I am trying to use the blog template for it and categorizing my news posts as newsitem. But the moment i use the blog template on the page all the posts from all the categories are shown. Can you please let me know how to do it. Also how can we disable comments on a particular post.
Hello,
The blog page displays all the blog posts. To show the posts from only one category you have to add that category in the menu. See this page on how to do that: https://support.pipdig.co/articles/wordpress-how-to-add-posts-to-a-pagemenu/ To disable the comments on a particular post please follow this guide: https://support.pipdig.co/articles/wordpress-enable-disable-comments-individual-blog-posts/ Let me know how it goes.
Best, Cristian
Hello,
I’ve installed your theme and when i want to import the demo data i face thoses errors :
Failed to import pa_alcohol 10% Failed to import pa_varietal 100% Cabernet Sauvignon Failed to import pa_alcohol 13.5% Failed to import pa_vintage 2014 Failed to import pa_vintage 2015 Failed to import pa_alcohol 5% Failed to import pa_volume 750 ml Failed to import pa_appellation Luxwine Cabernet Sauvignon Failed to import pa_profile Semi-dry Failed to import pa_varietal 100% Cabernet Sauvignon
How to solve this ?
Hello,
Don’t worry about those, they don’t affect the demo import process. I’ll modify how the script will import those attributes in the next theme update anyway.
Let me know if I can help in any other way.
Best, Cristian
Hi,
I removed the Luxwine and want to reinstall but I always get the message when I want to install the plugs in, I’m not allowed to see the page.. Has it something to do with the license?
Thanks in advance !
Arthur
Hello Arthur,
No, it has nothing to do with that … You can access the plugins page directly by going to Appearance >> Install plugins and install the plugins from there.
Let me know if you’re still receiving the message this way.
Best, Cristian
Hi, I uploaded the fact sheet on the product page. On my page it shows “download the factsheet”, in english, and I can’t find where I can turn it into french. Can you help me please? Sibylle
Hello Sibylle,
There are 3 ways on handling this. First, you can install Loco translate and translate that string. Second, you can change it directly in the code, in /lib/theme-woocommerce.php file, line 270. And third, you can add this code at the end of functions.php (preferably in the child theme): https://bitbucket.org/snippets/okthemes/eaG8Mr and then modify the text from here: <span><?php esc_html_e('Download the factsheet','luxwine');?></span> in french.
Thanks
Purchase code: e4fe4c67-4d8a-4eb4-86f6-43a4570f08b0
Hi we have a difficult problem on menù mobile of luxuwine theme. The site is: http://www.buttafuocostorico.com The dropdown menù on mobile don’t work! If the
Thanks!
Hello,
Thanks for your notice. Let me check that issue and I’ll provide a fix tomorrow.
Best, Cristian
It works only with Iphone 6 is strange
Can you tell something about?? Thanks
Hello,
I’ll change the way the submenu works in the next theme update. I’ll try to release it today, if not tomorrow at latest.
I’ll let you know once it’s available.
Best
How can i download the update of the theme?
Hello,
Please use this guide on how to download and update the theme: https://okthemes.kayako.com/article/2-how-to-update-a-purchased-theme The easiest solution is the one with Easy Theme and Plugin Upgrades plugin.
Please note that the update on the submenu is not yet released, will be available at the end of next week.
Thanks
Ok, tell me when the update is ready so I re download and re upload the theme
Hi, I am using the theme with Woocommerce 3.43. There is an issue with “add to cart” on iPhones with Variable products (Simple products work fine on the iPhone.) The buttons for quantity and ‘add to cart’ are visible but neither react when pressed.
Desktop and Tablet devices work fine for all products.
Hello,
Thanks for your comment. Can you please send me the URL of your website to check the issue? ... I cannot reproduce it. Send the credentials to support [at] okthemes.com
Thank you
Thank you. I just sent you an email with the details.
I was able to fix the iPhone “add to cart” issue by reverting back to the previous versions of the following files within the theme woocommerce directory:
cart-totals.php content-product.php content-single-product.php form-coupon.php loop-start.php
However, I’m getting a “grayed out” display with a spinning circle on the “your order” and “payment” sections on the checkout page. This was happening before the above fix.
Output from the web console shows: Source map error: request failed with status 404 Resource URL: https://<site>.com/wp-content/themes/luxwine/js/plugins.js?ver=1.6 Source Map URL: maps/swiper.js.map
I was able to fix the “grayed out”/spinning circle display on the “your order” and “payment” sections of the checkout page. There appears to be a JSON issue if an “index.html” file exists in the root directory of the WordPress installation. I am using index.html as a “coming soon” page while I develop the rest of the site. Renaming it to index.html.bak (any extension will work) fixed this issue for me.
Hello Shelli,
I just uploaded a theme update which should fix those problems. Please download and install this latest version (v1.9) and let me know if you still have problems.
Best
I upgraded the theme and the mobile version of the cart renders a lot better. There is, however, a new issue. When clicking the ‘x’ to remove an item from the cart, the item is ‘removed’ but is still visible on the page. It used to remove and display an empty cart. This new issue effects desktop and mobile. If I change the item quantity to ‘zero’ and update the cart, the item is removed and shows an empty cart.
Hello,
Seems to be a problem from a missing css class. Please overwrite the content of cart.php file from theme/woocommerce/cart/ folder with the one from here: https://bitbucket.org/snippets/okthemes/4egpnd or just download the theme again and installed it – I already fix this and released a theme update.
Best
That worked. Thanks!
Hi, I have a simple question.
I have a LUXWINE LICENCE and i need to make an update of WPBakery Page Builder. can i do it or have I to buy a WPBakery Page Builder licence ?
Thank you for the support !
Hello,
You don’t have to purchase a WPBakery licence, I’ll release a theme update with the latest version of WPBakery Page Builder and you just have to update the theme and then update the plugin from Appearance >> Install plugins. I’ll release the update next week.
Best, Cristian