2785 comments found.
Need Support?
This part of the forum exists for you to ask your PRE-SALES questions and I will answer them all as quickly and as honestly as I can.
If you have already purchased the theme please post ALL support related questions to the theme’s support forum.
The support forum has been set up to provide you with a better support experience and needed features like image uploading, code inserting/highlighting, search topics, and much much more.
It’s a fast becoming great community with lots of useful info.
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FAQ’s on Support Forum
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Thanks 
I just by it, and try to paste the item purchase code but not reconize it :/
Replied to your email.
Thanks
I keep trying to register for the support form its verified but haven’t received a password
Hello,
Can you send me a email from contact form on This Page and will check that out for you. Let me know the username you signed up on the forum with as well.
Thanks
Sent a Customise request through and also put on forum. We need help upgrading from 3.1.6 but keeping our customisations (dont mind being charged). Hope you can help as wish to have a professional.
Need Support?
This part of the forum exists for you to ask your PRE-SALES questions and I will answer them all as quickly and as honestly as I can.
If you have already purchased the theme please post ALL support related questions to the theme’s support forum.
The support forum has been set up to provide you with a better support experience and needed features like image uploading, code inserting/highlighting, search topics, and much much more.
It’s a fast becoming great community with lots of useful info.
Register to Support Forum
Search Support Forum
FAQ’s on Support Forum
You can subscribe to the Support Forum HERE
Thanks
Dear author!
I am currently working on its development with wordpress 4.9.8 + PHP Version 7.0.14.
But I want to know if I can update the PHP 7.2.9 version?
I await your comment. Regards, Toni
Hello,
Will check that out and let you know.
Thanks
Sent Ticket in Theme’s Support Forum – no Response… http://support.webcreations907.com/forums/topic/reset-license-key/ Can you reset my License Key?
Sent Ticket, no Response… Can you Please Respond?
Hi
How can I add pagination to “Blog Posts”?
Thank you
Hello,
Should automatically paginate, you can also edit the blog settings(page builder) and turn the pagination on there.
If you need more info on this let me know on the Theme’s Support Forum and can get you some images/screen shots.
Thanks
Can you please send me screen grabs. When I go to “Blog” in theme options there is no selection for turning pagination on or off.
Responded to you in the Theme’s Support Forum.
Thanks
I have tried to register on the support website. When I enter my product ID code, it sees my account from Envato. It said it would send me an email confirmation. I never received it, not in junk mail or anything.
Also, my theme deactivated on my website. It has been active for several months. Nothing has changed.
Please tell me why my theme at: www.thegreenstarline.com is not working. Is it because I have an SSL certificate installed now?
Hello, have contacted you on the themes support forum, but till now do not received answer about problem with woocommerce buttons colours, they are transparent on some pages, also, how i can change colour for packages prices, now they are white, need orange colour, like theme. http://fuerte-drones.com/ Thank you.
Hi, i can’t find my license code!? where is it… Regards DH
Hello,
License code is in same place you download your item here on Themforest, in the menu that drops down when choosing to download the item just select the “License Certificate” option. Check this link for reference..
If you have any issues or anything else let me know on the Theme’s Support Forum .
Thanks
Your MouseOver Play Video don’t work anymore with external video (youtube, vimeo) ! Even on your demo. Very annoying for me.
Please do something ASAP.
Thx !
Hello,
If you’re using Chrome browser they have a new update out that blocks media with sound from playing so you’d need to select the option that mute’s the videos during play.
If you need further info or want me to check that out for you let me know on the Theme’s Support Forum .
Thanks
Hello, I need to reset the license to another url, how to do it? Thank you.
Hello,
Replied to you on the Theme’s Support Forum. Thanks
need to reset license? tried to jump through hoops to do it and got stuck with support website saying the pw reset I JUST did is no longer valid. Im 3 ft tall and 500 lbs and if I jump anymore I will have a cardiac event and my mom will have to come down to the basement and give me CPR please help
As an owner of the theme should we update the WPBakery plugin without issue or should we wait to upgrade 907?
Hello, I’ll have a update out that includes it, I just usually check to make sure there is no issues when they release updates.
Thanks
Hi there, I’m considering this theme along with others. But I’m sure I noticed Bella font on your theme. Does the theme come with Bella? As that would be a massive bonus for me due to wanting to use that font.
Many thanks
Tell me pls, what to you expect, how to rate you, and reccomendation when you done nothing about problem which i have with YOUR theme and where I wrote you 6 times in Support forum, from 4th july ???????????
Hey there, would you be able to reset our license please? Thank you!
Just did. Thanks!
Replied to you on the Theme’s Support Forum.
Thanks
Hello dear! I would like to confirm, if I can update WORDPRESS to the latest version 4.9.7
regards Toni
