webcreations907

webcreations907 supports this item

Supported

2236 comments found.

Still not able to update plugins or access support – please get this resolved.

Hello nwcatalyst,

Very sorry for the inconvenience, I’ve been on my host provider to get this issue resolved for days. Seems they’ve gotten it back online now finally, so the Theme’s Support Forum should be accessible and demo content.

Let me know if you have any further issues, and again sorry for the inconvenience.

Oventa

Oventa Purchased

Haven’t been able to use this theme since the plug-ins can’t be installed, been a few days, when will this be resolved?

Hello Oventa,

Very sorry for the inconvenience, I’ve been on my host provider to get this issue resolved for days. Seems they’ve gotten it back online now finally, so the Theme’s Support Forum should be accessible and demo content.

Let me know if you have any further issues, and again sorry for the inconvenience.

Can’t Use this since your website/server is offline. Please fix this ASAP. It will not allow any of the themes core plugins to be installed due to your server not being online.

Hello XenoNetwork,

Very sorry for the inconvenience, I’ve been on my host provider to get this issue resolved for days. Seems they’ve gotten it back online now finally, so the Theme’s Support Forum should be accessible and demo content.

Let me know if you have any further issues, and again sorry for the inconvenience.

jmf2

jmf2 Purchased

Hello, I can not download a few plugins from your server. Is it going to solve

Hello jmf2,

Very sorry for the inconvenience, I’ve been on my host provider to get this issue resolved for days. Seems they’ve gotten it back online now finally, so the Theme’s Support Forum should be accessible and demo content.

Let me know if you have any further issues, and again sorry for the inconvenience.

Oventa

Oventa Purchased

still nothing works, if i had to purchase this for a customer i’d have a big problem. Owner won’t reply to private message aswell and leaves us in the dark, hope this gets resolved soon, very soon.

Replied above

When you look at his ratings and his quick responses in the past it appears to me that this is something that is truly in his service providers hands and not his.

I’m in the same boat as the rest of you needing to install required plugins. He did nicely ask on another post that we communicate through This Link instead of posting here.

Thanks for your comment.

Replied to your email :)

Hello, presale question

i was checking your MouseOver Video Play

I have 3 questions:

Some of the videos are linked to a self stored hmtl video And i see some are linked to youtube videos.

1- ¿Can i upload a self stored video on html only to reproduce the mouseover video play, and then when the user clicks on it open another page with the vimeo video? this is because i need to show long musical videos, and for this i will have to use Vimeo.

2- I see there are two icons on every photo in the gallery, one is a link icon and the other is a magnifying glass icon, it could be possible to open and reproduce a vimeo video, when the user clicks on the magnifying glass icon?

3- In mobile the mouseover play will work? if not, there is a workaround for this?

Best regards.

Hello,

It does support Vimeo as hovers, but to have both as described would require customization.

Ok, one question buddy, if i store those videos on html, of about 3 minutes long, it will decrease the performance of the 907 theme? i mean the mouse over play and the load of the page itself

On “html” I’m assuming you’re referring to HTML5 video(i.e mp4)? It would depend on your saved file size, the videos start loading/buffering after the page loads.

Hi, O try to register at suport forum but “here” from “Go to register page HERE and enter your purchanse code, then click “Verify” lead to nowhere

“Whoops!

Please login to post and view support topics. Thanks :)”

I want to ask if there is any possibility to set video background for the row but only for pc versions and image backgroud for mobile? I don’t want to force my users to waste their transfer. :)

Thank you

Hello,

Thanks for letting me know about that forum link, it’s been fixed now. There is also a “Register” link in the top right corner if you have issues with that again.

As for your question, video isn’t loaded on mobile devices so you’d just set the “cover image” when adding the video background and that will be shown on mobile instead of the video.

If you have any further issues/questions let me know on the Theme’s Support Forum.

Thanks :)

chumbaz

chumbaz Purchased

907 is down?!? Demos are not available and plugins update the same? I have erased my website installation and trying to reinstall but… huh… i’m stuck please help!!!

Should be back up now, host has been having issues. Let me know if you have any further problems.

chumbaz

chumbaz Purchased

Seems ok, thank you very much one time more for your effort

I have installed the Theme and Activated all plugins except Visual Composer, i am getting this error message when trying to install the plugin -

Download failed. cURL error 7: Failed to connect to assets.webcreations907.com port 80: Connection refused

How can i fix this?

Give another try, my host has been having issues, so hopefully it’s fixed now. Sorry for the inconvenience

Hello, i just purchased a support renewal, but cannot get to your site to open a ticket. I cant update my theme. Please help

Hello, Thank you for the update. If I may say, this caused me and my site a great inconvenience. I went to update the theme and ended up bringing the site down due to the inability to update the necessary plug-ins. Fortunately I kept it back up and then we store it was successful. Maybe next time you can communicate to your loyal customers what’s going on. So you said “should” be back online. Can you confirm so I don’t bring down my site while attempting another update?

Sorry for the inconvenience with that, It was out of my control as my host provider was having issues, been up since and doesn’t seem to be any issues at this time.

You could always check the Theme’s Support Forum or Demo Link and make sure the site is up before hand.

Thanks for yours. I know about ISPs loving outages. I meant you could have sent out a note to customers. but hey moving forward.

adholics

adholics Purchased

looks like your support page is down?

Should be back up now, let me know if you have any further issues with it.

Thanks

Hello. Can we please get an ETA on when your website and the plugin downloads will be available? Being unable to download the Visual Composer plugin has disabled my website and it is urgent that this is sorted ASAP. If there is going to be a delay can you please supply an alternative way to download the required plugins?

Replied to your email, should be back up now. Email me back if you have any further issues.

Thanks, and sorry for the inconvenience

No worries at all. Thanks for your fast response!

Thanks :)

I cant install demo content and plugins Descarga fallida. cURL error 7: Failed to connect to assets.webcreations907.com port 80: Connection refused

please help

Replied to your email, thanks and glad that’s working for you now. :)

TNTStudio

TNTStudio Purchased

Hey Web.. You gave an ETA on when your hosting is being restored? The support site is down too.

Hello,

Should be back up now: Theme’s Support Forum

Let me know if you’re having issues accessing it.

Thanks :)

TNTStudio

TNTStudio Purchased

Confirmed back up! Thanks for the quick response sir!

No problem, and thanks for letting me know. :)

Need Support?

This part of the forum exists for you to ask your PRE-SALES questions and I will answer them all as quickly and as honestly as I can.

If you have already purchased the theme please post ALL support related questions to the theme’s support forum.

The support forum has been set up to provide you with a better support experience and needed features like image uploading, code inserting/highlighting, search topics, and much much more.

It’s a fast becoming great community with lots of useful info.

Register to Support Forum

Search Support Forum

FAQ’s on Support Forum

You can subscribe to the Support Forum HERE

Thanks :)

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