I would like to know do you have server requirements. also currently i’m using jobcareer theme am i able to transfer users jobs etc

Hi.
Thank you for contacting us.
1. You can check our demo via the link https://search.google.com/structured-data/testing-tool/u/0/.
2. Yes, you need to add the country and city manual. On the next time, we will find the way to import the country, city via CSV file. We use the same location for job posting and resumes.
3. Yes, our theme compatible with 3rd optimize plugin.
4. To transfer your theme to our theme, you can use the WP All Import/ Export plugin to export and import the data to our theme.
If still have the question, please let us know again.
Thank you.
NooTheme.

hi how can i import jobs from jobcareer theme is there a way

Hi again. To import the jobs from Jobcareer, you need to export the jobs from this theme first, then import to our theme. You can use the WP All Export/ and WP All Import to do it.
Thanks.

yes i did but it says failed to import

I just purchased job monster so I’m really disappointed thats its buggy and doesn’t work to be honest.

I was already sceptical as your using visual composer and wp slider, both of which require licenses even though you say its included. Every day they want to be updated and its not possible to update when buying from you. I need a direct license which is a bit misleading in your sales pitch. If not updated then the site backend is always telling me I need an update which I cannot complete.

Please assist asap or I will need a full refund, I both this an hour ago.

Site is completely blocked and will do nothing but display this error. I had to delete through my hosting and start with a fresh install!!!

Hi.
Thank you for contacting us.
Can you give us your site info to our contact@nootheme.com email? We will help you fix the issue soon.
Thanks.
NooTheme.

Information sent. Thanks.

Also any previous and new job postings ‘bullet points’ are no longer showing the bullets.

Had to restore back to a previous version.

Plse ignore the ‘bullets’ issue – was my problem and fixed.

Hi.
Thank you for contacting us.
With the warning message, can you disable the debug on your site first? We will check our theme and release the quick fix version soon.
Thanks.
NooTheme.

Thanks for the quick update/fix – no more errors. Great job!

Thanks. If still need the help, please let us know again.

Sorry – just noticed another issue. When posting job(s) text – new and existing jobs – ‘bullets’ are no longer showing (just shows text indented – but no actual bullet) – hope you can have a look.

Thanks in advance.

Hi again.
Can you give us your site URL? and some image about the issue. We will help you check it again.
Thanks.

Hi – I noticed the bullets are missing on your demo sites job postings as well. Can you test on your demo sites?

Thanks again for help.

Bit more info, numerical bullets appear to show but not if using • bullets (looked at both my and your demo sites jobs text). Thks.

Sorry, We still can’t see the position or the shortcode have the bullets. Can you give us the link and screenshot? Thanks.

Sent you an email with links and screenshots – thanks

Hi.
Thank you for contacting us.
Please disable the View and search resume option via the Settings/ Action control first, it will help you block the view resume access from guest user. https://prnt.sc/kqa4me
Check it and let us know again if still have the issue.
Thanks.
NooTheme.

Thank You for your answer. I found View Candidate Contact / Search Resumes options setted to Private/Employeer and those urls are still accesable outside. eg: example.com/wp-content/uploads/jobmonster/58c686e30fa8b/John-Smith-Cv.pdf. Google extracts and indexes text from pdf and if i Search “John Smith” via Google i get result to the link above. So everybody can see and download that cv.

Hi.
Thank you for contacting us.
Sorry, we don’t change the attach company function for the job page on this update version.
Can you give us some image about this issue? We will check our theme again.
Thanks.
NooTheme.

From the 4.5 change 1/ the job categories stopped showing from the widget on the homepage 2/ Cannot change the employer company it just shows a tick. I cannot change posted by nor company options

I have attached a screenshot.

https://dutchstartupjobs.com/wp-content/uploads/2018/08/Screen-Shot-2018-08-31-at-10.16.29.jpg

Hi.
Thank you for contacting us.
Can you give us the site URL? We will help you check it again.
Thanks.
NooTheme.

http://www.drewkirkproductions.com/gen/

Have you had a look at this?

I need to get this live ASAP.

Hi again.
Can you explain your issue on the home page again? https://prnt.sc/kqb4du.
Thanks.
NooTheme.

When I use the slider option with Advanced Search, the text does not show from the Advanced Search.

Hi again.
Please submit a ticket to our support site and give us the site admin account.
https://nootheme.com/forums/forum/jobmonster-wordpress/
We need to check your site config again.
Thanks.
NooTheme.

Hi.
Thank you for contacting us.
Can you tell me the correct Employer information? We will help you check it again.
Thanks.
NooTheme.

I want to hide these fields displayed below the company logo. If not all, I want to hide some of it. The fields are Total Jobs,Full Address,Contact First Name,Contact Last Name,Contact Title,Contact Phone,Contact Email,Physical Address.

Hi again.
Sorry for the late response.
With the company sidebar, we get the field from the Company custom. You also can check the code at file noo-jobmonster/layouts/noo_company-info.php line 80 and file noo-jobmonster/layouts/noo_company-info-two.php line 75.
Please check it again.
Thanks.
NooTheme.

Thank you!.

Can you help me fix the issue with the sticky header? When I scroll down it becomes transparent and it does not look good. I have a screen shot below.

http://prntscr.com/kq8xtc

With sticky menu issue, please add the custom CSS to your site
.navbar-brand img { max-height: 50px; }
Thanks.
NooTheme.

Thanks that fixed the issue.

We have spam companies posting concert tickets-we need to stop this-how can we block? Do you have any suggestions on this?

Hi again.
To avoid the spam posting job, you can change the action control Post Job For Employer with Paid Packages. It will let the only Employer with the paid package can post a job.
Please check it again.
Thank you.
NooTheme.

Thanks again,

1.What is the difference between closing and expired fields?

2.How to make sure posting does not get stuck in drafts?

3.How to renew if job expired?

4.How to check if there are applicants who have applied?

Hi again.
1. Closing date is the job apply expiry, and the job expiration date is the job duration time display on the listing.
2. To make the job posting doesn’t go to the draft, you just do step to step submit the form.
3. Sorry, with the expired job, we don’t support this function to renew if the job expired on this version. But you also can clone the expired job. On the next time, we will develop this feature for the expired job.
4. Go to job details, you can see the application label on the title, or you can go to front-end job manager, it also has the number of application.
Please check it again.
Thank you.
NooTheme.

Thanks again.

1. Do you have a message template to push to employer when applicant has applied on website?

2. Do you have a message template to those posting resumes?

Hi again.
Yes, we have email template notice to employer when the applicant has applied for the job, please check our email template setting at the JobMonster/ Settings/ Email Template. On this tab settings, we have all our email template for the theme activity. Please check it again.
https://prnt.sc/ktd1bw
Thanks.

Thank you!

Do you have tutorial/instructions/video/tips for candidates and employers on how to properly use the TVOS job board features?

Sorry, I don’t know the TVOS. Can you explain it again? Thanks.

Oh I’m sorry TVOS is my site. I’m just asking if you have tutorial videos for candidates and employers to be able to learn how to use the Job board features properly.

Another question, I have some employers registered with blank or null values on the required fields. How can we disable accepting the blank characters on validation.

http://prntscr.com/ktpbvj http://prntscr.com/ktpdga

Sorry, we don’t have the video TUT for candidate and employer. On the next time, we will make the TUT videos.
With the validate submit the form, can you submit a ticket to our support site and give us the site info? We will help you check and debug the issue on your site.
Thanks.

Hi.
Thank you for contacting us.
1. With the current version, we don’t support the recurring payments. We also have the plan to update this feature in the next time.
2. Yes, we support the paid customization services if we can.
Thanks.
NooTheme.

Thank you,

Is there a way we can discuss this via e-mail?

Yes, please contact us via the contact@nootheme.com email.
Thanks.
NooTheme.