51 comments found.
Hi which wordpress version ı needed?
Hi mate,
Our themes can be used on all versions of wordpress.
Thank you.
Hi … In the gallery pages i see this code and there is no content : [pbr_gallery columns_count=”3″ nopadding=””] My question is how i can fix this or add the gallery style manually ? Thanks and also i want to say that the support is zero in your website!
Please enable Gallery in WPOPAL >> Posttypes
http://prntscr.com/m6sms5
Then create the Gallery you want
Thank you.
hi themelexus please visit my ticket #1839013.. Thanks in advance! Happy New Year! =)
Hi mate,
We have fixed the problem for you, please check.
Thank you.
Hi, this supposed to have a Visual-Composer, I have imported the demo as described in the guide but I do not have the backend/frontend editor when I try to edit the main page of the demo. Please help I’m stuck with a front page that I cannot edit :/
Hi you,
Please setting “Role Manager” in WPBakery Page Builder settings, select the post type you want to use http://prntscr.com/jcn2wz
Thank you.
First of all. I would like to congratulate themelexus for this awesome theme. Awesome support and well documented step by step documentation. Thumbs up. I have a new ticket waiting for your response ticket #1670719 Thanks…
Hi mate,
Please check the ticket, I have finished it.
Thank you.
Thanks for the fix. Awesome support pretty straight forward, Great job! I have a new ticket waiting for your response ticket #1670719 Thanks…
Thank you for the fix. I have a new concern please check my ticket #1670719
Hi i have a new concern please visit my ticket #1670719
Kindly please check my ticket #1670719. Hi. I have a new issue. Under Classes tab all blank page. Classes V1, Classes V2, Time Table this pages is blank. Please help me out kindly check other pages too. I hope it wont take long. Top header is missing While using internet explorer. Please fix
password change. please check again
please give a fix ticket #1670719
Hi you! Welcome you to use our theme.
Please check the ticket, I have finished it
Thank you.
awesome support. Thumbs up!
Hi i have a new concern please visit my ticket #1670719
Very stylish and beautiful project! 
Thanks a lot!
Hello,
i want to use this theme as education services, can i replace the classes for services instead ? can i have a demo for the backend ? that might help a lot.
Thank you in advance, really great theme
About your issues, please go to Setting—>> Timetable. http://prntscr.com/ktcx3s
Follow our guide to import demo: http://www.wpopal.com/guides/ibble/#install-data
Thank you.
Hello,
I dont have an issue its a pre-sale questions i dont have the theme yet, thats why i requested a demo backend to test it.
so if you can get me a demo link to try it?
Best regards,
Hi,
Ok, please send me your email, i will send your trial account information.
Thank you.
Hi mate,
I emailed you, please check.
Thank you.
where is demo files ?? no rev slider demos or pages no content no editable content !!
Hi mate,
Please create a ticket on https://themelexus.ticksy.com/.
We will send demo files to you.
Thank you!
i can’t see ibble in the dropdown menu
Hi you.
If you can’t submit a ticket, please help us to send your problem via email: themelexus@gmail.com . We will check and update you.
Thanks
rtl support ?
Hi mate, The theme “Ibble” has support for RTL. Thank you.
Hi I have downloaded the theme but now I have a problem that there is problem with editing of the pages as the codes are written in visual composer so really struggling to edit. Please guide how to do it
I really did not understand your problem. please create a ticket on https://themelexus.ticksy.com/, and send me some screenshot, I will support for you. Thanks
Hi,
Can Polylang plugin be used with this theme?
Thanks
Hi. Thanks for your presale question. Our theme is compatible with Polylang plugin. Or you can use WPML or Loco Translate. If you love our theme, please help us to purchase from this link: http://bit.ly/2C8YdVU
Thank you. I will purchase it soon.
Thanks 
Hi,
I need demo Homepage 3’s files, please check ticket site or email.
Hi. We will reply you on ticket. Thanks
Hola! He comprado la plantilla y no me deja personalizar ninguna página para poder insertar el logo, cambiar colores, fondo… Me aparece el siguiente error:
“Tu tema tiene 15 áreas de widgets, pero esta página en concreto no las muestra. Puedes navegar a otras páginas de tu sitio mientras estás usando el Personalizador para ver y modificar los widgets mostrados en esas páginas.”
Sólo he instalado los plugins que vienen con el tema. Ninguno más.
Hey petitsgegants! Thanks for your comment. But you can speak English, we don’t understand your language. Then you can help us to submit a ticket to our system and post again your problem there. We will check and support you well. Regard!
https://themelexus.ticksy.com/I followed documentation, increase all resources needed inside ht access. After a long wait importing Live demo nothing happened. NO menu NO new pages NO content. I did check Rar file downloaded from evanto account, NO demo folder inside. Plugins save inside rar files is incomplete. I need as is Demo like yours please help me! Please install Demo like yours I did submit ticket regarding to this issue. I need my site ASAP please! Private Ticket #1670719
Posted 20 Hours ago. NO response at all…
Problem Fix. All by myself
Thanks a lot. Good to know this news. You are so great! For some days ago we travelled and couldn’t support you well. If you meet any problems, pls contact us again via ticket. We will check and solve all issues. Best regard!
I crated a ticket a few days ago & now I can’t login to the support site. I have no psd files from the theme & the documentation does not explain how to customize the demo. If I cant get any help TODAY I want my money back. I need the psd files & clear instructions on how to change each section of the demo.
Hi shizman! Really so sorry for replying late. We have just come back work from vacation. Today we start work and support the clients. Pls send us an email to themelexus@gmail.com. We will send you psd quicky. Thanks
Hi, First of all great theme, Does this theme come with all demo content/pages as in all the pages like they are in the demo itself?
I can’t seem to find the demo file and when i try from the dashboard nothing is happening waited an hour
Hey djsimon21! So sorry for replying late. Please leave a ticket to https://themelexus.ticksy.com/ or drop an email to themelexus@gmail.com We will check and send you file data demo. Thanks
hello.. GLWS.. you have greats products 

Thanks a lot!