215 comments found.
Hi, nice theme happy for my purchase. Can you help to find the way to translate theme? I checked already your guideline . But dont works.
Can you tell me where is the po/mo file ? For example in single post page i need to translate: - Previous Post - Share - Leave a Comment ecc In search page: -Read More ecc
I found a po file in darna/g5plus-framework/options/languages But i seen that the items are not that i’m trying to translate
Thanks so much for help. Have a nice day
Hi, Please find .pot file in \wp-content\themes\darna\languages then do follow our guide: http://support.g5plus.net/knowledge-base/how-to-change-languages-via-pomo-file/ or you can use locol translate plugin to do that, view guide: http://support.g5plus.net/knowledge-base/how-to-change-language-in-g5theme-using-loco-translate-plugin/ .If you still need help, go to my helpdesk at http://support.g5plus.net/, create topic, we will guide to you in details. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Thanks!!!
How to change color of “Back to top” icon at bottom right side. changed color code from style.css but it does not work.
Hi, I’m wondering, have you purchased this theme? Please comment with the account you purchased this theme for faster support or please go to my helpdesk at http://support.g5plus.net/, create topic,our team support will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ . Thanks!
Hello, we are reseller, purchased your this theme from Evanto Elements. Can’t register with your site. It requires separate code. Can you please support either way. Thanks
Hi, if you haven’t yet bought my item on ThemeForest, i can’t support for you. With Elements download, support not included, here: http://prntscr.com/l161nl Hope you know and sympathy with me. Thanks
hi. Why are you next my account Did not write word PURCHASED I have to by template One month ago please answer
Hi, Sorry for reply quite too late at the weekend. Please go to my helpdesk at http://support.g5plus.net/, create topic & give me your account wordpress, ftp account, i will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Remember check “Set as private reply” here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ when send private information as account website or ftp. Thanks!
Hi,
We have a website done on your theme. SAWHNEYENGINEERING.COM.
Unfortunately the designing agency is not reachable and they have all the relevant purchase codes(for that I am sorry).
My SEO team is trying to setup the blog which is not there anymore. Can you let us know how to create a blog page and link with posts as we dont have the blog codes.
Thanks
Hi, Have you purchased this theme? Please comment with the account you purchased this theme for faster support or please go to my helpdesk at http://support.g5plus.net/, create topic,our team support will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ . Thanks!
One Click Demo Import of this theme was very good, thanks a lot
Hi, Sorry for reply quite too late at the weekend. Thanks for your comment. Thanks bro 
hi. Why are you next my account Did not write word PURCHASED I have to by template One month ago please answer
Hi, please check with Envato for that, i don’t know and i can’t check because your account depend on Envato. Thanks
I am getting an error on the styling when clicking ‘Save and Generate CSS’, it shows ‘Operation on an invalid type’. I saw this issue was reported before, please let me know the solution. Thanks.
Hi, Did you bought this theme? Please comment with the account you purchased this theme and your case I need login to check. Please go to my helpdesk at http://support.g5plus.net/, create topic & give me your account wordpress, ftp account, i will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Remember check “Set as private reply” here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ when send private information as account website or ftp. Thanks!
Hello guys, are u fine? Look, i change my URL for HTTPS, but before <head> we got http://facebook and I cant find where I do can change that, could you guys can help me with that please? Thank you
Hi, please go to my helpdesk at http://support.g5plus.net/, create topic & Give me pictures of what you mention, there for further support, i will check and guide you in details. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ . Thanks
but my support has expired, can I open the ticket?
Yes, you can open normal but the priority reply will lower a bit. Sorry very much.
NO problem and thank you =)
Hi, is there a way to put the logo in the middle of the page and the menu below, all centered? Thanks in advance!
Hi, thanks for your interest in our theme. This theme currently provides 3 header layouts like here: http://prntscr.com/kguwrt .I’m so sorry,haven’t header layout as you want. Thanks!
How can I remove the footer background image? I could not manage that within the theme options.
Hi, Please go to Pages -> Edit page -> Meta Options area -> Page Footer tab and change logo there. Thanks!
Is the only way to change colors through CSS? I see through “Theme Options” this can be done for a few things, but I see no way to make changes to theme logo header for example. Can you please help. Thanks!!! Great Theme.
Yes, it’s but i need to check your option so please go to my helpdesk at http://support.g5plus.net/, create topic & give me your account wordpress, ftp(if can) there for further support, i will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Remember check “Set as private reply” here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ when send private information as account website or ftp. Thanks
the visual editor does not work – the pages can not be edited with the last update. – page to download latest version VC doesn’t exist.
Hi, your visual editor does not work – the pages can not be edited with the last update because you are using the old version of VC. Please update VC to lastest version. Also, you must register to see page to download latest version VC work. Please do follow and let me know if you still need help. Thanks!
where I need to register? your last update is: Version 1.1.6 – 2017-04-25 and there is Visual Composer 5.1.1.(I have that version on my www).
where is the newer version?
Hi, you can go to http://support.g5plus.net/forums/topic/download-revolution-slider-visual-composer/ then download there. But you have to register account(register link here: http://support.g5plus.net/wp-login.php?action=register ) on my help desk before open above link. Thanks
Please go to this link: http://support.g5plus.net/forums/topic/download-revolution-slider-visual-composer/ you can download latest version and update. Let me know & thanks so much!
the visual editor does not work – the pages can not be edited with the last update.
this theme has never worked for me and has been broken for years http://prntscr.com/j7mm9t as you can see it never updates all the colors.. even after updating to the latest theme version
Hi, Please comment with your account which purchased my theme for support. Or go to my help desk at http://support.g5plus.net for further suppoer. Thanks!
i tired to make a new topic on your support forum but the site just times out
Description about error: as you can see i have set the main color to hex code #d98d2a but this never changes correctly on the home page, i have style.css and style.min.css set to 666 CHMOD but still the color never changes this has never worked since i purchased the theme 
the color stays yellow never goes orange
Hi, Please check that you are using the cache or not? If your site uses cache, please remove or deactivate temporary to check. I’m sorry for what has happened on the support page, it is working now and I see your topic have created here: http://prntscr.com/j7w11y . If you not use cache, please go to our help desk, give me your account website to check, that is fastest. Remember check “Set as private reply” here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ when send private information as account website or ftp. Or you can add my skype account : g5theme01@gmail.com. (Official hour: Mon-Fri/8:30am – 5:30pm(GMT+7)).Thanks!
no cache being used, does not matter what the primary color is changed to it never changes in the actual website
Ok, please add our skype account : g5theme01@gmail.com. We will support via skype. (Official hour: Mon-Fri/8:30am – 5:30pm(GMT+7)).Thanks!
i try look for that email via skype but find nothing all i find is user called g5theme 02
i think its now fixed. the save and generate CSS button is now back and its working thank you so much
Hi, yes. I have checked and see it is working well. Also, I replied your topic 4 hours, 13 minutes ago: http://support.g5plus.net/forums/topic/color-not-changing-on-theme/#post-64946. Any issues, feel free let me know, we will find out solution for that. Thanks!
hi,
where can I change the portfolio category “all”? in which php?
thxx
Hi, you can change it in file po/mo file, guide here: http://support.g5plus.net/knowledge-base/how-to-change-languages-via-pomo-file/ Or change directly in php file, please provide image/screenshot where text “all” display, iwill show you how to change it. Thanks
hello,
thank you very much. i would like to change it in the php file. but i cant find it. where can I send you the screenshot?
thxxx
Hi, you can upload imgage here: http://prntscr.com/ or please go to my helpdesk at http://support.g5plus.net/, create topic and send screenshot. i will guide & support other issue (if you need). Thanks!
do you get the screenshot? i uploaded it here: http://prntscr.com/
Hi! I don’t get the screenshot. After you uploaded it here: http://prntscr.com/ you must get link and share it for me: http://prntscr.com/j46i7g . Thanks!
Hi, Please go to this path: ...\wp-content\plugins\darna-framework\includes\shortcodes\portfolio\templates\listing.php You can change in line 52 as image: http://prntscr.com/j4kelm . Let me know and thanks so much!
great! thank you very much! worked very well!
where can I translate the months of the portfolio publish date?
thxxx
Hi again! Do you want to talk about this: http://prntscr.com/j6zo5d? Let me know so that i can help you faster, thanks so much!
yes exactly! i want to translate the month july. in which php-file can i find this?
thxx
Hi, Edit file small-slider.php on path: \plugins\darna-framework\includes\shortcodes\portfolio\templates\single then change like this: http://prntscr.com/j79rqz .For more information, you can reference here: http://support.g5plus.net/knowledge-base/how-to-change-portfolio-fields-name-extra-attributes-on-backendfrontend/ Thanks!
hi,
no – i dont want to translate the portfolio extra “fields”. i want to translate the months in german (the date). example: july—> juli.
thxxx
Hi, Please go to small-slider.php file with path: ”\wp-content\plugins\darna-framework\includes\shortcodes\portfolio\templates\single\small-slider.php” and edit code : http://prntscr.com/j99s4i -> as here: http://prntscr.com/j99snw click save and back to fontend to check. Thanks!
hi,
now: the date I enter in the portfolio item isn’t the same with the displayed one.
https://prnt.sc/j9ciw8 https://prnt.sc/j9cimnthxxx
Hi, I will customize & check it on our website. I will reply back in the shortest time. Hope you wait. Thanks for you time. Best regards!!
hello,
okay – thank you!
Hi again! I’m sorry for a bit of confusion. Please edit small-slider.php file with path: ”\wp-content\plugins\darna-framework\includes\shortcodes\portfolio\templates\single\small-slider.php” line 66 and edit code ’ mysql2date’ by ‘date_i18n’ : http://prntscr.com/jabna1 -> as here: http://prntscr.com/jabnuk. Then click save and back to frontend to check. Thanks!
thank you very much! awesome!
Any issues, feel free let me know, we will find out solution for that. Thanks!!!
Hi,
Using the Darna theme, my team carousel is displaying at different heights. Do you know how to make all the team members the same height?
http://www.adivoconstruction.com/the-team/Thanks
Hi, i checked and saw all your images same height, can you show me where you talking difference? I will check and find a solution for you. Thanks
Hi thank you for the fast response. I changed all of the images to be the same height so that problem is fixed but now the top of the images are getting cropped. How do I adjust the height of the carousel so that my images are showing the full height (showing the full image)?
Hi, i need discussion with my developer with it, so i will reply/show you how to do it on tomorrow(my time zone GMT + 7, 28/Mar/2018). Sorry & hope you wait me a bit. Thanks
hi, any updates on this issue?
Hi, i have to update your code a bit, now is ok. Please check and let me know. I added content here: http://prntscr.com/ixtkjf on file name ourteam.php at path: \darna\theme-plugins\darna-framework\includes\shortcodes\ourteam\ourteam.php Thanks
It looks great now thank you!
Thanks, any issues let me know and pls vote for my item if like it. Regards.
I do have 1 more issue. I can’t seem to locate the “get-a-quote” button in the menu. I have it enabled on all of my pages, but it disappeared. Can you see what the bug is?
Please take screenshot on my demo to know exactly what you want. So i can show you how to do it. Thanks
I am not sure how to send a screenshot. There is no attach a file button here. It is the “get-a-quote” button in the header menu. In the demo it is a large yellow button or circle with a mail icon to the right of the menu
You mention here http://prntscr.com/ixyfr9 right?
yes
Hi, To enale “get-a-quote” button in the header menu. Please go to Theme Options -> Header tab and setting here: http://prntscr.com/iyaz21 .Let me know if you still need help. Thanks!
I fixed for you, now click Get A Quote button, the form displayed, here: http://prntscr.com/iyb0co Please check and let me know. Thanks
Thank you
Is there a way to add the quote button to the mobile menu? I see only search and shopping cart options for mobile, but not contact us or quote button options.
Hi, I’m sorry, but there is currently no option to add a quote button to the mobile menu. Maybe you should add contact us or quote to menu on mobile. Thanks!
The bars of the installation are frozen and stay 0% for about 20 min..
Our server is in usa, and our office is in China. Maybe there are some network lagging, but I did the same demo installation before, the situation is the same. Its nothing like today.
Could you coach me some other way to install the demo?
I got this fixed in http://support.g5plus.net/knowledge-base/why-one-click-install-demo-data-not-completed/ Thanks.
Hi,
Glad to hear that
Any issues, feel free let me know, we will find out solution for that.
And please vote for my item on Theme Forest(View guide here: http://i.imgur.com/NWG5jQn.png).Thanks!
Hi! I must update WP to ver. 4.9.4. is this theme compatibile with this version?
Hi, yes, theme is compatibile with WP version 4.9.4. Thanks!
I have a re-sales question: I noticed that you have not updated this theme since April 2017. Are you planning on updating it soon?
Hi, Thank for your interest in our theme. We not update theme yet because current it is working stability, don’t worry when need to fix a bug or add a new feature, we will update theme. Thanks!
Hi, I’m the webmaster of the site: http://www.restrutturazionecase.com/, I wanted to know how to do and delete this code: http://www.restrutturazionecase.com/?custom-page=header-custom-css¤t_page_id=106 , where can I find it?
Hi, url website you gave me can’t be reached: http://prntscr.com/hysf5s. And please comment with account has purchased the item to get support. Thanks!
Hi, i cant find the XML importer Demo , theme Darna
Your question is repeat, we answered in above topic. Thank you very much!
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