Hello there,

Thank you for purchasing our theme and for reaching us. Can you please clarify with a screenshot with cart logo you are referring to ?

Thanks, Ibrahim

Hello there,

Thank you for your clarification. You can use the theme in catalog mode. Tokoo > Shop > Catalog Mode. This will remove all shopping cart features and allows the shop to be used only as a catalog.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. WooZone works independent of the theme and my require minor CSS changes to display “effective date” and other information.

The theme is compatible with WooZone and there are no known compatibility issues. You may require minor CSS changes, if required please do not hesitate to reach us and we’ll help you out.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Please email our support from here and we’ll setup a trial for you : https://themeforest.net/item/tokoo-electronics-store-woocommerce-theme-for-affiliates-dropship-and-multivendor-websites/22359036/support

Thanks, Ibrahim

Thank you. Please do not hesitate to reach us if you have any questions related to our theme.

I have new question for you today I already set mode List for “Product archive views” but it does not work, it still show grid mode?!

Hello again,

Thank you for reaching us. Let me check this and get back to you.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Algolia branding can be removed if you opt for one of their paid plans. Free plans must display “Search by algolia”. https://www.algolia.com/pricing

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hope you will add this feature soon

Hello brother

When can we expect seperate Mobile homepage for tokoo???

Thanks, Iman

Hello Iman,

We are currently working on new home pages. We have not included mobile home pages. We do not have an expected data for this feature.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Yes, every part of the theme can be built with Elementor and yes it comes with one click demo install.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Only home pages are built using elementor. We’ve included the instructions for importing home pages built using Elementor. You’ll have to add the separately. Here is the instruction for importing Home v1 : https://docs.madrasthemes.com/tokoo/topics/set-up-pages/home-v1/home-v1-via-elementor/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thanks you for support, I want AJAX SEARCH.But cant find guide. Can U help me

Hello there,

Thank you for getting back. I suggest you to use Algolia which is a much faster and relevant search engine than the default WooCommerce one. You can simply create an account with http://algolia.com/ and use their WordPress plugin.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

I analysed your website and this is coming from sw_woocommerce plugin that you are using. Please de-activate it.

thanks that is solved I appreciate it. pleas kindly let me know if there other plugins I need to deactivate to ensure I maximize your theme. I have other plugins this is because I was using a theme first and the support was not good so I had to buy yours. so let me know if there is anything I need to remove again. Thanks

Hello there,

Thank you for getting back. Glad your issue is resolved. If you face any issues or conflicts with any plugins, I can suggest de-activation. If there are no conflicts, you can continue using the theme.

Some conflicts can be resolved with simple compatibility update.

I do not have the list of plugins you’ve activated. If you are facing any issues, you can reach us and we’ll resolve the issue for you as soon as possible.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Here is our Dokan demo : https://try.chethemes.com/tokoo-dokan/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Please reset your WordPress installation using Reset WP plugin. Now you should activate Tokoo again, activate all recommended plugins. After that please add this code to your child theme’s functions.php : https://gist.github.com/ibndawood/0b5c82f3273a3e9a71360a11a7ff745c

Now you can do one click demo import from Appearance > One Click Demo Import.

It will not import all demo content images.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Great! I have your images. Many thanks.

Hello there,

Thank you for your interest in our theme. Unfortunately we are not available on skype and are unavailable for customisation requests. I am sincerely sorry.

Thanks, Ibrahim

Also my cart isn’t showing on the top menu.

Hello there,

Thank you for purchasing our theme and for reaching us. Please make sure you’ve disabled catalog mode in Tokoo > Shop > Catalog Mode. When enabled, the catalog mode will remove all shopping cart features.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Yes, it can be done via custom coding.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

You can email our support from here : https://themeforest.net/item/tokoo-electronics-store-woocommerce-theme-for-affiliates-dropship-and-multivendor-websites/22359036/support You will get an confirmation email. You can send attachments to that email or upload your screenshots to a image sharing service and share the link with us.

Hi i have been able to fix many of the issues i commented on but i have a problem with the mobile view. 1. The slider menu does not show fully 2. The images on the mobile view is not static. it wobbles and move from left to right. when scrolled. how an it be fixed so that it doesn’t shift to the corners

Hello again,

The slider is a user-generated content. The theme does not modify the style or CSS of the slider generated. The slider works independently based on how the user builds it. Hence it is upon the user to make sure the slider built is responsive. You can check the responsiveness within the Slider Revolution itself and make sure the it is responsive on all screens.

Ref : https://drive.google.com/file/d/0BxmC16gQK81fVzdmLU10SVFDM00/view?usp=sharing

Can you please clarify the mobile view issue with a video screenshot ?

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Wishlist and cart icon are present already in navigation menu. Can you please clarify where is it missing with a screenshot ?

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Are you using WPML ? If yes, it has a multi-currency. If not you can try using this plugin : https://wordpress.org/plugins/woocommerce-currency-switcher/ or any other third-party plugins.

If you need help with integration please let us know, we are happy to help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. WordPress is not multi-lingual by default, you can use WPML for multi-lingual websites. WPML also provides mutliple currencies.

Alternatively you can use PolyLang and there are lots of third-party plugins that provides multi-currency for WooCommerce, you can use them without any issues with the theme.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. The theme has a “Before Shop Jumbotron” and “After Shop Jumbotron” options. Jumbotron are essentially static contents that you can add to the bottom and top of shop and category pages.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Please email our support and let us know your WP admin details and FTP ( or cPanel ) details. I will take a look into the issue.

Thanks, Ibrahim