121 comments found.
Hi can you tell me where I can change the title : Our address, Our Phones, Our Email on the contact page? thanks
Hello,
You can change mentioned titles using language file and theme translation: https://ancorathemes.ticksy.com/article/9673/Best regards
Hi, I want to do one page on this topic. Can I remove links from icons? Will I get help in removing links from the icons?
Hello,
Such logic of services shortcode: it displays icon+title of service posts from specific category and each item is linked to corresponding post.
But we have found a workaround on how to remove links (using CSS). We can provide you with that.
Best regards
Hello,
Is the theme compatible with Elementor if i install it? I dont think it is but im asking anyway to be sure.
Thank you.
Hello,
We appreciate your interest in our theme.
Theme is fully compatible with WPBakery Page builder.
Also we’ll add compatibility with Gutenberg builder.
We have not tested mentioned plugin with the theme. You may try using Elementor with the theme. In case some additional customization is needed for its full compliance with the theme, our Customization studio can create them for you.
Thank you for understanding.
Hello,
Thank you for choosing our theme!
For homepage logo is specified separately for page.
You are able to select logo for Home page in Pages> Homepage> Edit> Theme options> Header> Logo:
https://ticksy_attachments.s3.amazonaws.com/6857632421.png https://ticksy_attachments.s3.amazonaws.com/9751770352.pngIn case you have any further questions, please submit a support ticket at https://ancorathemes.ticksy.com/ – and get qualified assistance.
Thank you!
Hi I would like to purchase the theme, but the booking function is very important for me, does it give à price when someone booked a taxi ? if yes how does it calculate the price ? Can we do by distance ?
Hello,
Thank you for your interest in our theme!
Theme has standard WordPress functionality and request form with custom fields (Contact form 7) for users to order taxi online. So all info can be found in email address specified in form settings.
For more advanced functionality like taxi application you may need third-party plugins or customization.
Thank you for understanding.
Hello,
Is it possible to modify the copyright area? (AncoraThemes © 2018. All Rights Reserved.)
Is it possible to translate the calendar into French?
Best regards
Hello,
We appreciate your interest in our theme!
1) Of course, you can change text for copyright: http://prntscr.com/lfj08t
2) Do you mean date picker in booking form on slider? The Date Picker plugin is already translated to French and if French is specified as Site language in Settings> General calendar will also be displayed in this language:
http://prntscr.com/lfmddyBest regards.
Hello,
Perfect, thanks for your answer.
Last question, is it possible to change the yellow color of the menu to another color?
Or the button book now?
Best regards
Is it possible to add a location for an email to the booking?
Hello,
Sure, theme colors are customizable. There is color scheme editor in theme: http://getcab.ancorathemes.com/doc/images/color_scheme_smpl_def.png
Book now button text and color can be changed in Revolution slider settings.
Form is implemented using Contact form 7 plugin, so you can add any form field and form-tags: https://contactform7.com/tag-syntax/
Have a nice weekend!
Hello,
I downloaded the theme. He is super good! By cons I can not change the logo on the home page and I can not find change social links at the bottom of the page. Can you tell me the way ? Here is my website: www.altidriver.com
Best regards
Hello,
Thank you for choosing our theme! Hope you enjoy it 
For whole website logo is specified in Appearance> Customize> Header> Logo
For homepage logo is specified separately for page.
You are able to select logo for Home page in Pages> Homepage> Edit> Theme options> Header> Logo:
http://prntscr.com/li7myk http://prntscr.com/li7n28Socials can be adjusted in Appearance> ThemeREX Addons> Socials
If you have any further questions – feel free to submit your request at https://ancorathemes.ticksy.com/ . Our support team will be mire than glad to assist you.
Best regards.
Hello,
Thank you for your reply
I contacted the support but I still have no answer.
The site appears as on the demo in mobile version but on computer it is blocked on the slide show.
The settings are the same as in the online documentation.
How to change the display to make the page complete again?
I did not delete anything.
Best regards
Hello,
You’ve submitted a ticket under Paid Customization category, which leads to misunderstanding since you need official free support for your theme.
I would really appreciate if you submit tickets for support under theme’s category:
http://prntscr.com/lipgnaThere are two contact forms added on website: below slider (row with this form is displaying only on tablets and mobiles) and form over slider for desktop version.
Please submit a ticket under theme’s category, providing us with your WordPress username and password, so we’ll check the settings and make content visible on desktop.
Thank you in advance.
Hi,
I want to see all bookings done on the site and only admin should have access to see that. Also I should be able to search/sort for a particular booking based on any fields in the booking form.
How can I do this?
Thanks
Hello,
Thank you for your question.
Theme has standard WordPress functionality and request form with custom fields for users to order taxi online. So all info can be found in email address specified in form settings.
For more advanced functionality like taxi application you may need third-party plugins or customization.
Thank you for understanding.
Hi, How can I disable booking form from the homepage slider ?
What is the best plugin for registration, login and having member profile for this theme? I also want custom menu to show to users when they are logged in.
I tried ultimate member but there seems to be some conflict with this themes plugins and it didnt work.
Could you advice?
Hi I want to remove contact form from the slider. i removed the contact form from database. But now it displays [contact-form-7 404 “Not Found”] How can I fix this?
Any update on these issues please?
Hello,
1) You can remove shortcode of Contact form in Slider revolution> Slider 1> Edit> Static/Global layers:
http://prntscr.com/jl5au4 http://prntscr.com/jl5bhg2) Unfortunately we haven’t tested such member’s plugins with theme. You may try using third-party plugin with the theme. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you.
Thank you for understanding.
Also my website logo doesn’t look good on mobile device. how can I fix that?
Updated: I have fixed this with custom css styles!
Hello,
Thank you for your reply. Glad to hear that you were managed to figure out the case.
In case you have any further questions, please submit a support ticket at https://ancorathemes.ticksy.com/ – and get qualified assistance.
Warm regards.
Hi Can you look at my website homepage is getting darker (blurred) after some seconds. https://melbournecabsbooking.com.au/
any update on this?
Hello,
Sorry for delayed reply. We don’t work on weekends.
Please check our reply to your ticket.
Thank you in advance.
Do you have HTML template for this ?
Hello,
We appreciate your interest in our theme! This is the theme for Wordpress CMS. HTML files are not included in the package.
However, our Customization studio may create the HTML version of the theme for you. To get a quote, please submit your request to category “Request paid Customization” at https://ancorathemes.ticksy.com/. Thank you!
Regards
Hello, I’m trying to change the color of the menubar (not the sticky menubar) but it’s either transparent or white. I don’t see any option to edit this.
Hello,
Transparent background color for Header position: Over is default.
You can change background color by adding this code in Appearance> Customize> Additional CSS: .header_position_over:not(.top_panel_fixed) .top_panel_navi { background-color: #000000 !important; }
replace #000000 with needed color code.
In case you have any further questions, please submit a support ticket at https://ancorathemes.ticksy.com/ – and get qualiied assistance. Thank you!
Okay. Thank you.
Hello,
You’re welcome.
Have a nice one!
I have import the theme but there is no theme options? please help me
hello … waiting for your reply
hellooooooooooooooooo.. reply please
Hello,
Take our apologies for the delay. All the theme options are located in Appearance -> Customize. In case you have any further questions, please submit a support ticket at https://ancorathemes.ticksy.com/ – and get qualiied assistance. Thank you!
Regards
Hi,
Tried setting up the theme on my website and importing the demo content but it fails. Here’s the error I get: http://prntscr.com/kt792g
I followed the documentation and downloaded the demo file from your server and extracted to the theme root directory and tried the import again. Came back with the same error.
Please how do I make use of the demo content through the manual method as the automatic option isnt working.
Thank you.
Hello,
Please provide your website details in the support ticket at https://ancorathemes.ticksy.com – our Support team take a look and assist you.
Thank you in advance.
Please i want to buy your theme, but i need to be sure it can do seat reservation to enable people in the same community but different location to reserve seat and converge at a pick point, so they can travel together!
Hello,
We appreciate your interest in our theme! The theme content can be easily customized in a user-friendly Visual Page Builder to meet the needs of your website. Booking form you see on the demo works as a contact form – the message will be sent to the email address. By default, the theme does not include any additional seat reservation functionality you described. Additional plugin will be needed to facilitate that. If there is a need, our Customization studio can create additional stylesheets for plugin full compliance.
Regards
hi I am interested to buy this theme please guide me can get these all in this templete Booking system with google map select car Baggage passenger details like name ,contact ,address, paypal or cash options
Hello,
Thank you for your interest in our theme!
Theme has standard WordPress functionality and request form with custom fields for users to order taxi online or rent a car. Request form is implemented via Contact form 7 plugin, so you can add any additional fields.
All selling features are implemented via WooCommerce plugin.
For more advanced functionality (like full taxi-application) you may need third-party plugins or apps.
Best regards.
Hello I have some pre-sales query 1. Can i make advance booking ? 2. Can the theme say that out of stock if all the taxis are booked on that day ? 3. Can i change the product from taxi to any other product ? 4. Suppose if I am taxi aggregator like Uber , will it send notification to all the driver regarding pre booking status and only if someone accept then only booking will be confirmed 5. How shall I receive taxi booking in back-end (will it be like woocomerce booking)
Thanks
Hello,
Thank you for your interest in our theme!
Theme has standard WordPress functionality and request form with custom fields for users to order taxi online or rent a car.
Also all selling features are implemented via WooCommerce plugin.
For more advanced functionality (like full taxi-application) you may need third-party plugins or apps.
Thank you for understanding.
Hello, there are not a few pictures after import, please install the pictures that were not imported. My ticket #1601532
Hello,
Please check the support ticket reply. Thank you!
Regards
hello how do i remve the contact form from the slider?
Hello,
You can make layer with form invisible n Static/Global layers:
http://prntscr.com/j6ig03or remove whole code for form:
http://prntscr.com/j6igf9Best regards.
how can i get zip for rev slider?
with contact form?
Hello,
You can simply re-import demo sliders. Please navigate to Appearance> Install demo data> and choose only Revolution Sliders: http://prntscr.com/ibtw8x
Regards
Does this theme supports Search Engine Optimization (SEO)?
Hello,
Thank you for your interest in our theme.
In order to see and update SEO info for the page, you should install a plugin like All in One seo pack or Yoast SEO.
Best regards.
Good afternoon, I liked your topic. Questions- which plugins are included? Can I make an online payment?
Hello,
Thank you for your interest in our theme.
Available plugins:
Contact Form 7
Contact Form 7 Datepicker
Essential Grid
Mailchimp for WordPress
Slider Revolution
ThemeREX Addons
WooCommerce
WPBakery Visual Composer
They come bundled with our theme.
Standalone (or separately purchased) plugins come with their own individual license, while bundled plugins purchased as part of a theme can only be used under the same license as the theme they came with.
Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
Please take a look on this article about Bundled plugins for more details: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-PluginsSorry, not really sure if I got you properly regarding online payment. Please explain in more details.
Thank you.
hi, i did buy the theme, and now i needd cutomize the data, i’m selecting the “edit with visual composer” the change is on the data, but the site is not showing any of my changes, what’s the problem?! thanks in advance
Hello,
Thank you for choosing our theme.
Please submit a private ticket https://ancorathemes.ticksy.com/, providing us with your website URL, username and password, so we’ll look into the issue and assist you.
Thank you in advance.
Il tema è fantastico
Hello,
Thank you for your nice words! Much appreciated.
Best regards.
