117 comments found.
Hi, I wanted to know how to change the background image for the homepage 1?
hi
Which bg image you are talking about ?
Please open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
It was the beauty slider element in elementor. Have been able to figure it out. Thank you.
There are no Beauty elements.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I have 2 questions. First there is a margin top on the nav bar that I am not sure how to remove. And second when clicking the donate now button on the 4th option of the header bar it opens a form and I am not sure where to edit this form. Here is a link to my build let me know. http://newhopeoklahoma.org?bypass=demoview
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Clarification before buying the theme! Is there a calendar within the theme to show the events in the form of calendar? Or any compatible plugin to get a clendar view to events?
Hi
No calendar available with our theme. You can use any others plugin without any issue.
Thanks
When will you be able to do the rtl template?
We will update the with RTL soon.
Thanks
When will about RTL support be important to me
Hi
Sorry for late. RTL support will be added within 15th of this month.
What’s going on? It has already passed 15.3 and still does not have RTL
?
What a bad service! Promise you will have RTL support in a short time since you buy the template and then do not answer, and when you ask what happens delete you the message, do not recommend to download the template!
Hi meir22001,
One of our employee who did this out of office due to sick and we are waiting to come back and we will add RTL features after he back into office.
Sorry for the delay
Well … Your employee came back? I’m still waiting for RTL
We have already added RTL version with our theme last update.
Update our theme and use Any RTL language. it will automatically detect RTL.
Thanks
I did not show up on the control panel and upgraded to the template (I entered the template to check and was not) the site is not yet RTL
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I do not understand what needs to be done and I get mistakes, why is it so complicated?
If you have basic knowledge in WordPress you can easily do so.
Make sure you are using latest version of the theme.. latest version 2.2
And after update go to settings-> general select your RTL language.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I can not put a token, do not update, and I do not have RTL yet, I tried to contact support but I ended up having support time (until you took care of me it took several months) I would be happy if you can give me help on this matter,
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I’m just sorry I bought your service template from you the worst I’ve ever encountered!
nice theme, can we use campaign plugin without woocommerce? we are using Magento for our donation system. We just need nice theme and crwodfunding plugin.
Hi
Campaign plugin Required Woocommerce for payment solution.
Thanks
Love the theme. Just a few questions:
1. When the website loads up there is an “shade” type loader – how do I change the color for the loader.
2. How do I change the colors for the Events.
3. On the homepage slider the “left/right arrow” buttons – how do I change the color.
Thanks.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I am waiting of reply ticket # 29256 can you let me know how much time you need to check and resolve ??
Hi
Please be patient our support will reply within 24 hours.
Thanks
hello, i purchased the item, though i have a wordpress sidebar which am unable to remove, kindly help me.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
do we have the option to use Paypal with your Donation Page
Hi
Yes, you can use any payment gateway you want.
Thanks
One more question. – For the Volunteers…I see how you can add a photo and their names but it would be great if we could click on the photo or name and it take to another page to show more information/bio. I guess I could create a separate page or post for each and then link but it would be great if this was built in as I see in some other Charity themes. thanks.
Same with the “Our Team”
Otherwise I love your theme!
One more thing..Can we label the portfolio groups. In your example I see 6 different groups but no name for each group of photos
You should create a separate page with details.. and into the link on the page.
Portfolio: Currenlty No Name option but next update we will add to add Name.
Thanks
Great thanks
Just wondering why you did not choose to bundle these plugins as per other Charity themes.
https://en-au.wordpress.org/plugins/give/ https://en-au.wordpress.org/plugins/charitable/Have you guys tested these? Is there a reason why you wouldn’t use them?
Hi
We have developed in house develop plugin so which will more suitable with our theme. And if need any fix we don’t need to wait third party plugin developer to fix this.. we fixed and release soon.
Thats why we don’t used those plugins with our theme.
Thanks
my logo looks small how do I enlarge it www.15temmuzder.org
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
hello please can you help me
why i am seen this error Your API key may be invalid, or you’ve attempted to access the wrong datacenter.! when i i am buy this theme
Hi
Use your own Mailchimp API key in your site. If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
i cannot find demo content please check my website
and your support not working
please try to help me to setup your theme
Hi
I just check our support desk there are No support ticket you have opend in our support desk. Please open support ticket so our support team will help you.
Demo content will found in Tools-> demo content install
i didnot see anything in demo content install option
Demo content is not available on the provided path. Please get the matter resolved at the top priority.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi. How can I disable the preloader please? I do not see a way in options. Thanks
Did you check. appearance-> customise ?
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Yes, I checked there. Can you be more specific where to find it. Thanks
I do not see any purchase badge in your profile.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I can’t sort out how to change colors in some areas of the theme. It doesn’t do it in the page builder. I want to change those bright reds and blues and things that came this way in the theme. https://testsite.goodshepherdcollective.org/
When I go to change the default color scheme and the primary and secondary colors, it does not change.
This is a just general inquiry comment section. All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi! I bought the “Charitious – NonProfit Fundraising Charity WordPress Theme” template on September 1st but I can not install it because the style.css style sheet is missing
I’m waiting for an answer and a solution since I’ve paid! thank you!
Hi
Check this https://support.xpeedstudio.com/knowledgebase/the-theme-is-missing-the-style-css-stylesheet-error/
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
hi. I had just bought the theme. I would like to find out how can I enable/disable the social icon in the footer area?
You can remove social icon from apperanace-> widgets
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Are the demo data fully included? There will be demo data after installation to match completely with what I see on the page livepreview?
Hi
Yes We have Demo data same like demo.. Just install demo data and you are one the way to customise according to your need.
Let us know if you need more info.
Thanks
I changed the banner for the Blog and it does not change … I activate the Breadcrump for pages and it does not show me .. The name of the article is pasted to the category on the bradcrumb Blog Detail …. I desactiove the donations button on the header but it remains …. A lot of bugs … How to change the default banner? Or not even have one? Why is the phone number only in the header 4? Why is the visual of the header 4 the same as the header 2? Why the Topbar Color does not work? .... I’ll stop there for the day
1. Are you using our latest version ? We have check any everything work fine https://cl.ly/2G3K3w0I041d
2. Menu style are predefined according to PSD design.. If you need more option you can contact our support team. We will add this in our next update.
We are listening If you need Any update or need any option we are happy to include according to our policy.
If you found any issue don’t forget to contact our support team. If you need any more help Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Thank you for the video, it helped me, I did not see the options in the pages. I look forward to the next update for the other functions
Glad to know Its helped you 
All Option are available in pages-> all pages-> and your desired page name
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
It says on offer for 29 dollars but shows 39? Why
Its 39$ https://cl.ly/2L0s3k2J2G0R
Install Demo Content only shows the first Home pagee version. I would like to try the others as well.
All home page version available inside the demo. After install demo content go to pages > all pages> you will see all home there.
If you need any help open support ticket with your URL. So we can take a look: http://support.xpeedstudio.com/
Thanks!
