61 comments found.
Hi, Is the Mining Pool theme fully RTL compatible like Arabic language?
Hello,
Thank you for your interest in our topic. It is fully compatible. You can check the demo http://hn.arrowpress.net/cryptcio/home-2/?d=rtl
Best Regards!
ArrowPress Team.
I have sent another email. the response did not tackle the issue that the demo import is not perfect. I have share login credentials and did not even have any decent answer.
- – just wanted to say they did not fix the – they just installed and had a different home page set, which caused more trouble. We’ll just try to put back the home page first. Please reply back to the email.
Hello,
You can send information to website and account admin to email arrowpress@arrowhitech.com We will check it for you.
ArrowPress Team!
BADLY need help – WEBSITE DEMO FILES seem missing, The license rar file does not contain numbers, just bunch of txt file. Need Help ASAP
Hello,
Thank you for purchasing our theme. You can create a ticket on https://arrowhitech.ticksy.com/ we will support you.
Can you provide an admin account info so I can check for your problem?
Best Regards!
Arrowpress Team.
I got the information I need, I will send ticket through the account that bought this
the client did not use the theme right away. Can you send us your support email, because it has expired and we need urgent help. we never asked for anything before because the theme was just installed – how do we connect. it’s very urgent.
thank you so much.
I did send. no reply
Hello,
You can send content that needs support we will support you. I have no checking your mail.
Best Regards!
Alex Vũ
i cannot submit to the support. because it’s past support period. but we never installed it yet. please email me. I sent to the email you sent, but no response. – please
No answer still.
Hello? The demo import is not complete. Pls.
still no reply. – even in email. what’s happening.
Can we just refund if we cannot use?
Hello,
I answered your email. You can send admin account information. I will check it for you.
ArrowPress Team!
I already answered the email too. pls check! Thanks!
My problem is this -> I bought your theme, I installed it 1 time on two domainname -> I deleted both domain name. Now I would like to reinstall it on another domain name and that’s what I get as a message -> The tracked link has expired. Try Again.
Hello,
You can create a ticket here: https://arrowhitech.ticksy.com/ we will support you.
Thanks!
Arrowpress Team.
Hello, Thank you for the pragmatism of the Crypto theme. But I have a problem with the download, Let me explain: After putting the theme on two sites that I removed because more accommodation … -> I reinstalled on another host and he said -> The link is expired. Try Again.
Hello,
You can upload theme via FTP and active theme http://hn.arrowpress.net/cryptcio-gui/#9.1UpdateTheme
Best Regards!
Alex Vũ
Problem of installation of the theme -> request to the customer service how to reinstalled -> answer: there is an update so it is necessary to quibble in the code to get there .. why the other themes make updates without that we developerweb have to make ourselves a modification of the code
Can i use this theme for several pages or is the buy for one url?
Hello,
Yes. You can buy our theme and custom for your website.
Thanks!
ArrowPress Team.
Thank you for theme, just creating my new website!
Hello,
Thanks a lot! If you need support please let us know!
Thanks! ArrowPress Team.
hello, the scroll button experience doesn’t seems to be working>
Any solution to allow user to scroll instead of using the right scroll.
Hello,
You can create a ticket here: https://arrowhitech.ticksy.com/ we will support you.
Thanks! Arrowpress Team.
Hi
Niice theme i love it
I have a problem with the arrow press member module. When i use it to make team section it works perfectly, but when i want to make a partner section using layout 4, the description text not appear (i have to use Category text) and the floating window function does not work.
http://empoweredge.net#startupshow can I fix it?
Regards
Hello,
You can create a ticket here: https://arrowhitech.ticksy.com/ and can you explain in more detail to me? I do not understand?
Thanks! Arrowpress Team.
Hi there, For the Corporate Home version, can you incorporate a video into the main slide? Thank you.
Hello,
If you want custom video then you will have to pay custom code for us.
Regards,
ArrowPress Team
Follow up on my email issue with I sent a while ago. We could not complete demo installation. Pls reply its urgent.
Hello,
We are investigating and resolving that problem for you.
Regards,
ArrowPress Team
Hi, my slider (Slider rev.) is breaking the page content. Here is the link : http://mdjmirabel.marketingautonome.com/ any idea why?? Thanks
Hello,
You can send ticket in https://arrowhitech.ticksy.com/ I need the account admin information to be able to check that.
Regards,
ArrowPress Team
Hi
Nice theme. I have a question about it. How i can to edit the form [contact-form-7 id=”4” title=”Contact form 1”]?
This is the form that appears in the footer. But this form is not included in the list of contact forms 7. I need to edit it, changes colors and fonts.
thanks!!
Hello,
You can go to Contact -> Add New -> Paste code http://prntscr.com/k8b3os <label>contact us request Services </label> text* first-name class:first-name placeholder “First Name” email* your-email class:email placeholder “Enter your Email” [textarea your-message class:message placeholder “Message”][submit class:submit class:btn class:btn-primary “Submit”]
Regards,
ArrowPress
hello
Thank you for the answer . I’m sorry but I have not been able to prove your solution before because the project has been stopped.
Now I could try your solution , but this is the result:
http://empoweredge.net/contacto/I need something like this
http://empoweredge.net/contacto-2/how can I solve that ? What have I done wrong?
thanks very much
Documentation > DEMO Instalation > All-in-One WP Migration > Demo backup file. (Link is broken)
Hello,
I have checked and it still works normally. You can check again.
We have the latest version. You can download the ThemeForest and check the gui link.
ArrowPress,
Just redownloaded and I get 404 on this link in the 4.3 section step 2: https://www.dropbox.com/s/4mgizwg21o8ajv3/hn.arrowpress.net-cryptocio-sample-20180125-062918-372.wpress?dl=0
In one of the section. Where there is this block
Watch Video What and How it work
I inserted the video, but when I click played, it doesn’t load from the front page, any reason why?
Watch Video
What and How it work
Whats wrong with this code here? I removed the youtube link. The rest of other code is there any issue?
Hi, Step 1: You can go to link youtube -> Click share (http://prntscr.com/jxh8hg)
Step 2: Then, You can click Embed -> Copy URL video “https://www.youtube.com/embed/U9JIanRXsfU?autoplay=1 ” (http://prntscr.com/jxha70)
Step 3: You go to edit page and replace link youtube (http://prntscr.com/jxhc7f)
Thanks! ArrowPress,
How do i increase the particles on?
Hi,
You can edit the particles.json file: “value” : 25, in themes\cryptcio\ js\particles
“number”: { “value”: 25, “density”: { “enable”: true, “value_area”: 800 } },
Regards,
ArrowPress
noted
When I choose Homepage 8, the inside pages (like blog match the default). The inside pages are overriding the defaults I set in the theme options
Hello,
Thanks for your purchase.
Each page has their own options too so if you want only homepage has different header type, you can edit page and choose the header layout you want.
In the theme options, you should choose the default header type you want to use in all pages.
Regards,
ArrowPress
We can’t log in back office. We contacted to your support team, Ms. Anna, for helping us. Please kindly keep us posted the status. We are anxiously waiting for your reply. Thank you.
How to install theme Home 9 to be our homepage? We have tried to do so, still failed. Please help urgently. Thank you.
How to install theme Home 9 to be our homepage? We have tried to do so, still failed. Please help urgently. Thank you.
Hello,
Sorry for late reply.
Our support site got down right now so can you provide the site info to our email arrowpress@arrowhitech.com?
Look forward to hearing from you soon.
Regards,
ArrowPress
Hello the template is awesome. But i want to create new sites only with pricing tables and the mining calculator below. If i try to create a new site with content it’s just blank. What am i doing wrong? Thanks for your help. Greets Cemil
Hello,
Thanks for interesting our item.
If creating a new site without importing content, you will need to add your own content using existing shortcodes in the theme. For easier to use, I suggest to import demo content and build your page.
If you have any trouble, you can create a new ticket in our support site https://arrowhitech.ticksy.com.
Regards,
ArrowPress
Preview not working. Getting error: Error 503 Backend fetch failed Backend fetch failed
Guru Meditation: XID: 103317639
Varnish cache server
I am highly considering buying this theme but presently the demo preview is not working. Can fix that pls so I could check the theme?
It’s working now. Can you chech it again?
