347 comments found.
Hello, what widget did you use for the images with the white border in this page? http://tonda.select-themes.com/product-gallery/
Hello,
This section was created using the Product Category List shortcode. If you need further help, kindly open a ticket at https://select.ticksy.com/ and one of our support agents will assist you. Ticksy is our support platform.
Best, Select
I recently buy a theme but the import content doesnt work correctly help pls …
Hello,
Thank you for choosing Tonda! Please see this article of ours: https://select.ticksy.com/article/12623/ . If you need further help, kindly open a ticket at https://select.ticksy.com/ with your admin access and one of our support agents will assist you as soon as possible.
Best, Select
export is complete but the sliders dont exist and the css not work correctly , pls your help
Hello,
Please open a ticket at https://select.ticksy.com/ with your admin access and one of our support agents will assist you.
Best, Select
I was clicking around the YITH plugin and it broke the entire website. https://republicbarbers.com/
Hello,
Please open a ticket at https://select.ticksy.com/ with your admin access and one of our support agents will assist you.
Best, Select
While trying to activate Slider Revolution. Its showing wrong purchase code.
Hello,
We located and replied to your ticket. You can check Ticksy.
Best, Select
hi! i have some problems whit the demo content. you have some tutorial or something like that? 
Hello,
Yes, please see this article of ours: https://select.ticksy.com/article/12623/ . If you need further help, kindly open a ticket at https://select.ticksy.com/ with your admin access and one of our support agents will assist you as soon as possible.
Best, Select
Ok, i have another issue. The Visual Composer pluging ask me for a license: It seems you don’t have a valid purchase of Ultimate Addons for WPBakery Page Builder I see the document whit the license but i dont know how put in the web
Hello,
For theme support, please open a ticket at https://select.ticksy.com/ and our agents will respond. This dashboard is for pre-purchase questions.
Thanks! Select
Hi,
I just bought the theme yesterday.While installing the theme its giving the below error message
“The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.”
Please let me know the solution
Hello,
Thank you for purchasing Tonda! This could be due to the wrong file being uploaded. Please see: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
If you need further help, please open a ticket at https://select.ticksy.com/ with your admin access and one of our support agents will assist you as soon as possible.
Best, Select
Hi, I have just installed the template and I am using WooCommerce 3.4.5 but it takes really long to load the page. Is there anything I can do about it? Are you planning an update? Many thanks!
Hello,
We located and replied to your ticket. You can check Ticksy.
Best, Select
Pre-purchase question: Is there different hover styles when scrolling over products. Like can I get rid of the quick view/wishlist/add to cart icons and just have it be a black overlay? Thanks.
Hello,
Thank you for your interest in Tonda! Yes, you can use different hover styles, including a black overlay.
Feel free to let us know if you have any other questions.
Best, Select
Bought the template. Tried to import demo in Wordpress under Tonya options -> Tonda imports. Import hangs at 90% and doesn’t move further, been trying for couple of hours. Any help please?
Hello,
Thank you for choosing Tonda! Please see this article of ours: https://select.ticksy.com/article/12623/ . If you need further help, kindly open a ticket at https://select.ticksy.com/ with your admin access and one of our support agents will assist you as soon as possible.
Best, Select
Can this theme be integrated with a menu plugin? I want to show some products or photos in the main menu on hover without changing the style
Hello,
Thank you for your interest in Tonda! Please note that you can add products and images to your menu. Here’s an example of an image: https://www.screencast.com/t/mhXrnjj7 . If you were referring to something else, please let us know.
Best, Select
Hi, I love the template style but I have some questions before purchasing. I know the template is translation ready, but:
1. does it mean I can have the layuot and the items in 3 different languages?
2. Can the user switch between the languages?
3. Will those languages appear depending on the user location? (i.e the user is in italy, the language by default would be italian)
Thanks!
Hello,
Thank you for your interest in Tonda! For multi-language sites, our theme is compatible with the WPML plugin (not included with theme purchase). If using WPML, you can have a language switcher on your site so that users can switch between languages. This plugin can provide a language redirect based on the browser’s language itself.
Feel free to let us know if you have any other questions.
Best, Select
Hi how to change the top bar content im not able to change it or even if disable the top bar it is showing the topbar
Hello,
You can modify content in the top bar in Appearance > Widgets: https://www.screencast.com/t/k5ZVo9SlNBmw . It can be disabled in Tonda Options > Header > Header Options > Top Bar. If you need further help, kindly open a ticket at https://select.ticksy.com/ and one of our support agents will assist you.
Best, Select
Can i change the peach color without touching the code?
Hello,
Thank you for your interest in Tonda! Yes, you can customize this colour within theme options.
Best, Select
Hi, I’m looking to buy this template but my client would like to see the user-dashboard and account related pages on the demo. Is there a way to access this area?
Hello,
Thank you for your interest! You can register and view the user dashboard at the following link: http://tonda.select-themes.com/user-dashboard/ .
Feel free to let us know if you have any other questions.
Best, Select
Hi Tonda, I’m having a problem trying to import the demo – can you please assist? It is only loading up to 90%
Hello,
Please see this article of ours: https://select.ticksy.com/article/12623/ . If you need further help, kindly open a ticket at https://select.ticksy.com/ with your admin access and one of our support agents will assist you.
Best, Select
Can I use this theme on bluehost? They have the woocommerce plug in… I usually use Shopify for everything but i want to get this theme.
Hello,
Thank you for your interest in Tonda! Our theme is suitable for WordPress only, so as long as your host can run WordPress sites, it should be fine. Please see: https://wordpress.org/about/requirements/ .
Best, Select
Hello,
Please, never do the update of WooCommerce before we release theme update where compatibility for that version is added. Until then, feel free to reach our support team at https://select.ticksy.com/ and include your site URL with wp-admin access so our agent could investigate and try to help you there.
Best, Select
Hey. I have just two quick questions: First, can I also run the site in German, can I adapt it? and second, is the site compatible with “woocommerce germanized”?
Cheers, K
Hello,
Thank you for your interest in Tonda! Yes, our theme is fully translatable. We haven’t tested it with the plugin “woocommerce germanized.”
Feel free to let us know if you have any other questions.
Best, Select
Hi i have 2 issues .
First in the quick preview : when you click the images below the main image it takes you to a “dead page” with the image so you have to go back the page
and second is in the single product page the small preview images (thumbnails) of a product are changing size according to the main image, so if i upload 200×300 px main image and upload an image in thumbnails 300×300 it will resize the image not correctly
is that a bug, or is there a solution ?
Hello,
Please open a ticket at https://select.ticksy.com/ with your site link and one of our support agents will assist you.
Thanks, Select
I have a pre-sale question. Does this theme support font kits, i.e. —typekit and MyFonts?
Hello,
Thank you for your interest in Tonda! Yes, you can integrate your custom fonts into the theme.
Feel free to let us know if you have any other questions.
Best, Select
