83 comments found.
Hello,
My purchase code is: e1e37935-91ac-4611-afe3-c48c47f9b361
I’m trying to increase the width (CSS) of the header’s navbar-right login and signup button as it not supporting my text fields when I change the text to something bigger. Can you assist? Thanks.
Hello jserper,
You will need to adjust the padding for ”.navbar-light .navbar-nav” to accommodate the larger buttons.
Thanks Protechtheme
Hy
I purchased your template , i think there us problem because loading pages is very slow
Hi Lysia68180,
We have optimize the template as per theme-forest standards, But if you need further optimization you can try reducing image sizes and minimizing CSS and JS files, also server performance matters in loading the resources.
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Hello @khalid,
That is just a preview landing page, so it’s not included with main files. so we will send all files through via mail.
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Hello. How can I change the delay between slides in the banner slider?
Hello @asoft99
Please adjust the speed attribute “speed: 1500” in banner carousel declaration written in custom.js file.
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Can you send me the preview page to josephwatson1026@gmail.com?
Hello @Cloudbullindia
We have emailed the files including default preview page to you. It was a pleasure to help you.
Thanks Protechtheme
Are you planning to release an update to this template? Looks like it has not been updated in last few months.
Hi ajaychadha,
We do have plans for updating the project in future, But our teams are busy on the new projects currently.
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I have purchased, can you please send me the http://protechtheme.com/saas/index.html page as the download package has that file missing in it.
Hello @ajaychadha
Could you please share your email address. We can send the files.
Thanks Protechtheme
Hello @ajaychadha
We have emailed the files including default preview page to you. It was a pleasure to help you.
Thanks Protechtheme
Thanks, can you please supply the PSD files used so that we can replace the UI layout designs in the mockups screens with our layout?
Can you please supply the PSD files used for mockup screens so that we can replace your screenshot with our application’s screenshot?
Hellow @ajaychadha,
Apologies, PSD Files are not available.
Thanks Protechtheme
If you can just tell me where to buy those PSD mockups, it would be of great help.
Hello @ajaychadha,
We have not prepared the PSD files as a product, if you still want the PSD mock ups please contact us through email ‘protechtheme@gmail.com’.
Thanks Protechtheme
Thank You! Just sent the email. Please check.
Can you please reply back to my email ajaychadha@gmail.com? I have not received the PSD mockup files yet?
Hello @ajaychadha,
Please excuse us for the delayed response. We have replied to your email, Please check it.
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How do I install this? Secondly, please share the images or any other resources you share only via email to cloudbullindia@gmail.com
Hi,
This just an HTML Template. There is no installation process. The demo images has copyright so we are not able to share it. Please excuse us.
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Hello, i want to buy the Protech SAAS websit template as an end user. I sell licenses for a breastcancer application and want to use the login for entrance to my application. I choose the regular license. Is that correct?
Hi Totalcoaching,
If you are using our theme in a product for sale to many end users, you will need to buy the extended license (Ie if you are selling entire application to each users it will need extended license ). But if the users will be just logging into your application where our theme will be used, then only regular license is required.
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How do we get the index4.html form to work? Thanks.
Hi adwizin,
The index4.html is just an html form no functionality added . The contact form on contact.html is the form with functionality added. Please refer that form.
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Hi… Got the contact form to work… but i need this form to work too in a similar way. Can you please help? I noticed the and tried to tweak the code as per the contact page form, but it doesn’t work. Thanks.
Hi adwizin
Please share your website URL ,so our dev team can assist you
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Hi… The forms are on two pages
http://adwiz.in/webcon/index.html http://adwiz.in/webcon/support-services.htmlHi Adwizin
the above URL is showing 403 for us .
For the form to work
you need provide the form tag an id=ContactForm then make sure thses 2 js are on the page <script src=”js/validate.min.js”></script> <script src=”js/custom.js”></script> also please make sure that all input fields have the same NAME as in contact.html page form
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Hi.. Here is the URL again… I had already tried this. Still no joy.
http://adwiz.in/webcon/Hi Adwizin
We have investigated the page . We found a few problems
It seems like you have loaded custom.js twice on footer . remove one of it . Also we need to load jquery validate.min.js before calling custom js . so please call that script too in footer.
So that should resolve your problem. If you still have trouble with this please mail a temporary access to our email or share your files so we can work out for you .
Thanks Protechtheme
Hi… Thank you for your help. I’ve made those changes, but still no joy 
I’m mailing across the ftp credentials. Thank you again.
Hi… I hope you’ve received my email. Thanks.
Hi adwizin,
We have got your email. It has been assigned to Dev team. Since this requirement does not cover under regular Themeforest support policy, Our support team will not be following your request in Themeforest. So you can follow up the requirement with dev team by email.
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Hi adwizin,
Our Dev team has emailed you. Please check and followup the instructions in the email
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Are payment systems such as stripe, Paypal and Credit card payments integrated in this webpage?
Hi atemdedut,
This is just an HTML template. It does not have any payment integrations on it.
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Hi! thanks for this great template. I tried to set up a contact form and looked for help in the documentation and found a line about a contact.php file in contact_form folder but it isn’t there. Ajax and js files are there but cannot get an example on how to use it. Thanks a lot!
Hi sdobke,
To use the contact form edit the ajax-contact.php file . You can change the email address which form sent to and edit the HTML format etc on there .If you need further assistance share demo url or email us protechtheme@gmail.com.
Thanks Protechtheme
Hello, I downloaded this theme and there are no sass files included. I need this desperately. Please provide. Thank you!
Hi Tribbles,
If you meant the scss files, that would not be available since the theme styles are not developed using scss.
Thanks Protechtheme
So where do I globally change the color theme for example. The description says it’s developed using sass. I only have css files..
Hi Tribbles,
We are extremely sorry that we could not help you with your requirement. The SAAS category means software as a service, means these themes are mainly developed focusing websites for saas products and services not the scss technology.
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Very good template. May I get the original images please?
Hi
The demo images has copyright so we are not able to share it. Please excuse us.
Thanks Protechtheme
Hi sblack0531,
Could you please share your URL ? so our team can further investigate this.
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When using the video banner on my index page, the video won’t load on chrome or safari (but works on firefox). It WILL work after the logo is clicked though. Any clue?
Hi I bought this template today. Two problems ;
1. All images and videos have gone .Now eery page shows only placeholder. How do I correct this.
2. I actually bought it for the page that is on themeforst site http://preview.themeforest.net/item/protech-saas-saas-software-webapp-template/full_screen_preview/21243044?_ga=2.50978473.1073532073.1527770115-921852018.1527770115
But that is also missing.
Hi vaibhavjoshi2005
1. The images are used for demo only. Since it has copyright issues, we only provide placeholder images with the item.
2. The landing page is added for preview of theme elements. It’s not provided along with the theme. If you need the landing page also please share your email address, so we can send you the files.
Thanks Protechtheme
Hi please send me the page to Vaibhavjoshi@recruitedge.com.sg
Also one suggestion, include images. Problem is If I get my images icons etc and if they dont gel with colour theme of the tempalte then it will not look nice.
Hi, Can you also give me the original image files. I will not use it in my site, but then its easy at least to identify the image files where they appear and replace them. Otherwise identifying from 2000X 716 the file is very difficult.
Hi vaibhavjoshi2005
We have emailed you the files including default preview page, please check your email.
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Hello, I want to buy this theme, but is there any WordPress, Joomla or drupal cms software version of this theme?
I look forward to buying the CMS version directly. My hope is shared at the nearest time.
Hello @HaritaGYM
The CMS version will be available soon . We will updating the CMS version in following week and it will available for sale after Themeforest review .
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Is the CMS version not yet released? I am waiting 
Hello @HaritaGYM
The CMS version is currently under review by Themeforest. It will be available for sale after Themeforest review
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Hi, this is how the CMS version has been examined for how many days. Is it normal for it to take so long, I’m still waiting. I bought the HTML version but I’m waiting for the CMS version to buy it.
Hello @HaritaGYM
We are very much sorry for the inconvenience, we are doing our best from our end to speed up the review. The item is under second review and hopefully it will be available soon.
Thanks Protechtheme
?
Hello @HaritaGYM
Our Wordpress version will not be available on Themeforest, since theme reviewing policies of Themeforest have been changed. So according to the review team this HTML theme design does not meet new policies. We are very much sorry for the inconvenience caused. But if you are still interested on the wordpress version please email us protechtheme@gmail.com
Thanks Protechtheme
I saw in the comments that you could supply the default preview page that shows, as it is not in the zip. Could you mail me that preview page?
Hello @cloverhitch
Sure, Please share your email address. We can send the files through via mail.
Thanks Protechtheme
Hello @cloverhitch
We have emailed the files including default preview page to you .It was a pleasure to help you.
Thanks Protechtheme
Hi,
We implemented the theme and the dynamics “about us numbers” does not work well, it changes and shows sometimes totally different numbers just when I scroll down or up the web page. What to do please ? Thanks for your prompt response. Olivier T
Hello @olivier_trupiano
We are looking in to it, We will update it ASAP.
Thanks Protechtheme
Hello @olivier_trupiano
The about us and components page numbers issue fixed, Please download our updated files on Theme Forest.
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Sent you a query from your page pls respond ASAP. thanks
Hello @kjkumar
We are extremely sorry for the delayed response . We have sent an email about your query to your email address . Please write back to us if you need any further assistance.
Thanks Protechtheme