72 comments found.
Hi neuronthemes,
I love the minimalism of this theme. I have two questions. I’m using the theme as a photography page. Here is the website: jnthnvng.com
1. When I set the home page as the portfolio, how do I take off the hover effect where it dims the image white and has writing on it? I would just like it to do nothing when you hover over, no writing either.
2. I’ve been uploading about 14mb photo files, but the webpage takes a long time to load, is there anything I can do to help with this?
Thank you in advance,
Jonathan
Hi Jonathan,
I am sorry for the late reply, we could not have replied earlier.
1) Add the following style in custom CSS.
.portfolio-holder .portfolio .selector .item-holder .item .overlay-background,
.portfolio-holder .portfolio .selector .item-holder .item .overlay {
display: none !important;
}
2) Huh, that’s way too much. Please compress and resize your images, because it kills the page loading time(no one wants a slow page loading time right).
For example, in your home page, the first image resolution is only 360×540 but you’re downloading a full 1912×2866 image – http://prntscr.com/k541oh
That’s not correct, your image should be around 400-500 to stay in good resolution and have an amazing load time, higher size than that won’t affect the resolution.
Also, the loading time of upload depends on the server, not the theme itself.
Feel free to ask for anything you need.
Kind Regards
Hi neuronthemes,
No worries about the response. I was on vacation too! I added your custom CSS. Everything looks great.
I’m still struggling with the images. I scaled all images to about 600×400 or so. But when you click on them, only a 600×400 image appears. Is there a way so that when clicked, a larger image appears? Sorry, I’m new to all this.
Thank you in advance,
Jonathan
Well Jonathan,
The original size of the image will appear when the lightbox is clicked, there is no option to have a thumbnail then the original size on the lightbox.
Kind Regards
No problem. Thank you for the help!
You are welcome anytime 
Hey there, NeuronThemes! I have another issue, my blog page doesn’t seem to be responding to how I adjust the Blog Settings in Customize. The blog page doesn’t change at all such as the Blog Post Type: Full Width, Classic, Grid, amount of columns. Also, I need help in entirely removing the sidebar as I have no use for it. I would like to remove it and let the blog posts take up the whole width of the site fully. Thank you. 
Hi Putsy,
Actually, Blog on Crate is a bit different, to create a blog page. Please create a page with ‘Blog’ as template. http://prntscr.com/js015y
After that everything will work as you’re looking.
Feel free to ask for anything you need.
Kind Regards
Hey there NeuronThemes, I am in need of another help on how to hide Site Title and Page Publish Date on individual pages. For an example, I’d like to remove the “LEGAL” and “6 June 2018”. Please assist me in this issue. Thank you.
Best Regards, PUTSY
Hey Putsy,
You can hide them easily by adding this custom style at Appearance > Customizer > Additional CSS.
.blog .post .post-meta {
display: none !important;
}
Feel free to ask for anything you need.
Kind Regards,
NeuronThemes
Thank you! It works great! Greatly appreciate your help!
You are welcome anytime, feel free to ask fot anything you need.
If you like our theme, please leave us a rate with 5 stars, that would help us a lot.
Kind Regards
Sure, will do!
I would like to change the portfolio’s slug. Can you help do that?
Like for example, I’d like to change “https://putsy.net/portfolio/post-name” to “https://putsy.net/stories/post-name”.
Kind regards, PUTSY.
Hi Putsy,
Please add the following code in Crate > functions.php
add_filter('portfolioposttype_args', 'crate_change_portfolio_labels');
function crate_change_portfolio_labels(array $args) {
$args['rewrite'] = array('slug' => 'stories');
return $args;
}
Let me know if it worked, feel free to ask for anything you need.
Kind Regards,
NeuronThemes
Hey there! Not to worry, I’ve fixed the issue by buying a plugin that handles all the slug customization and it works flawlessly. Yes, it may cost my money but I don’t mind. It made things much easier to control plus, I don’t really wish to mess around with the functions.php as I’m afraid I might break the site.
Here’s the plugin that I purchased: https://permalinkmanager.pro/?utm_source=plugin
Thank you for your help though! It’s greatly appreciated! Amazing theme by the way! Loving it!
Hey Putsy, I am sorry to hear that you to paid extra money, we’ll here to assist for anything you need. Please let me know if you need something else.
Kind Regards
Is this woocommerce compatible?
No it is not, I’m sorry.
You can check our other themes, which are compatible with WooCommerce.
Proton – https://themeforest.net/item/proton-minimal-portfolio-theme/16565981
Mango – https://themeforest.net/item/mango-portfolio-for-creatives/16757233
Soma – https://themeforest.net/item/soma-creative-woocommerce-theme/21643339
Kind Regards
Damn that sucks, I absolutely love this theme 
Please add it in the future…
Sure, we will
Hi – beautiful theme. Is it possible to change the number of columns in the blog grid layout? Up to 3, say? (Also there seems to be a little bug with the 2-column blog layout – when the window is narrow enough to switch to a smaller size, the second row is split over two rows. On a mac. Is that a theme or demo iframe issue?) Also – can the font be changed if wanted? Many thanks!
Hello,
The columns can be changed from 1 column to 4. http://prntscr.com/jevrdp
Also, that is an iframe issue, you can check it directly. - http://neuronthemes.com/crate/blog-grid/
Feel free to ask for anything you need.
Kind Regards,
NeuronThemes
Thanks for the speedy reply! That’s great news about the columns. (On that link you sent to the blog grid, I still see the issue. Screenshot: https://prnt.sc/jevx3z)
Hey AEGP,
Thank you really much for reporting this issue, I have released a new update, check it now and let me know if it’s working or not.
Kind Regards,
NeuronThemes
HI – thanks. It’s strange – that seems to fix it for a new width, but the old width is still an issue i.e there were 3 width levels: full, smaller (with the issue) and phone size – but there is now a fourth width: full, small (no issue), even smaller (where the issue still is) and phone size. Image attached. https://prnt.sc/jf0ytf
(The issue seems to be created when the words “fashion lifestyle travel” under the ROCKHEAD heading get moved to a second line, making that square taller and so not leaving space for DRAWING GIRL immediately under it).
Hello Aegp,
That issue is still caching in your cookies, please clear the cache and remove cookies, after that you’ll be able to see the website without an error. We have added an calculation over there, it works alright. http://prntscr.com/jf5xqw
Feel free to ask for anything you need.
Kind Regards
Yes – the cookies were the issue. Very cool. Thank you.
You are welcome anytime.
Hello, I imported the demo content and dor some reason the filters wont work. Somebody any idea about this?
Add: I deleted all categories, added new ones, and now the portfolio items disappeared from the homepage.
Got it solved. Important to look at the settings in the “home” page.
Hello,
I am glad that you have solved your issue, feel free to ask for anything you need.
Kind Regards
Hello, I want to buy this theme but when I go to Demo page I just see a blank page. Please fix the Demo, I want to see it before purchasing! Thank you.
Hey,
Please try the theme directly, envato uses an iframe which is blocked by our host somehow, I still don’t know why this is happening, sorry.
http://www.neuronthemes.com/crateKind Regards
Hi. I am facing some issue with the theme… None of the external plugins are working with your theme. I have installed the theme and trying to work with Media Grid, but it is not getting displayed even when it is active. URL: www.windmillfilms.in… Same is happening with other third party plugins…
Hi,
I have tested many third-party plugins, all of them worked without any issue. If it’s possible please provide me with your wordpress admin info at our email and I’ll see what I can do and what’s not working.
Feel free to ask for anything you need.
Kind Regards
Your mail id please?
Our email is neuronthemes@gmail.com
Hi, is it possible to set it up with the photo gallery as the home page instead of portfolio links? If so, I’m buying this theme.
Hey,
Yes, any page can be assigned as front page. Feel free to ask for anything you need.
Kind Regards
Love this theme but have another question. On my iPhone I notice when I click on an image and a new page launches…it doesn’t go to the top of the page. Instead goes in the middle of the page. Then I have to scroll up to the top. Is this the way it is? Normally you’d want to a new page to start at the top. On my desktop it goes to the top of the page. Thanks!
Hey,
I have found why is that happening, we use an iframe to display the websites(to make the switcher work). If you test the Crate directly you won’t experience this issue, or remove the frame http://prntscr.com/hn0qrl.
http://www.neuronthemes.com/crate/Feel free to ask for anything you need.
Kind Regards
Another question…can the text block have more text (be longer) and have different sizes and fonts? Thanks!
Sure, it can be easily changed, I have explained in the other comment that the text blocks come from the page editor.
Great to hear. Thanks for the super speedy response!
You’re welcome anytime
Great theme! Can the text block on the home page be left justified or is it only center justified as in the demo? Thanks!
Hey,
It can easily be changed, the text comes from the page content. You can align the content wherever you like.
Kind Regards
Hello, really nice theme. I am also missing Woocommerce support. With this I am in! 
Hey Nekuda,
I am sorry but at this version Crate does not support WooCommerce, we’ll include it on the upcoming version, I can’t give any exact date, I’m sorry.
Kind Regards
Good job, can you put in the portfolio photo in vertical format? or does it handle only square photos?
thank you
Hi,
Thanks, the width of images can be changed from 1 to 4 columns, as for the height, it all depends on the image height, in other words the height is auto.
Feel free to ask for anything you need.
Kind Regards
Hi, does Crate support and embed video files from sites such as Vimeo. I would like to use this theme for showcasing a film portfolio. All the examples on the live preview are stills. Many thanks.
Hey MrDavidW,
You can watch a simple example of the embed video here: http://neuronthemes.com/crate/portfolio/inspiration-quote/
Feel free to ask for anythign you need.
Kind Regards,
NeuronThemes
Support woocommerce?
Hi,
I am sorry but Crate in this version does not support woocommerce, I highly believe that we’ll include it on the upcoming version.
Regards
hi, i was wondering if its possible for the portfolio items to not do the image flip
where its a thumbnail first and then its the title of the portfolio, i just want it to show the title of the portfolio item right off without the image swap
please let me know how to accomplish this
Hi,
Can you please explain what image swap do you mean, any screenshot would be really helpful in this case. I can help you much easier on that way.
Regards,
NeuronThemes
Great theme! Love it.
Just wondering, I cant seem to get all the categories to feature on a portfolio? It says not to click on any categories to show all. However, I can’t unclick one thats already clicked? What am I doing wrong?
Hi,
Thanks, we highly appreciate that you like it.
Try pressing control(ctrl) and click to the existing one, let me know if that one works.
Cheers
This worked! Thanks for you quick response.
Hi,
I am really glad that it worked, feel free to ask for anything you need.
If you liked our theme, please leave us a rate with 5 stars, it would help us a lot.
Cheers,
NeuronThemes
I definitely will, thanks again!
Thank you really much
Looks great! Could I have the logo header convert into a static header when scrolling down the page with social media widgets in it? Is a log in page also possible?
Kind regards, Patty van Wijk
Hi Patty,
I am sorry, but Crate does not support social media widgets in header, also header is static by default.
Cheers,
NeuronThemes
