72 comments found.
Just wanted to let potential customers know that this theme is minimalistic in every sense, there are very minimal customisation options including the inability to select font sizes, font family’s anything. Can’t say im overly impressed with the price for this theme. Will not be buying from neuron again.
Hi,
Thank you for sharing your feedback. We’re sorry to hear that the theme didn’t meet your expectations. Crate was designed with a minimalistic approach to provide a clean and simple foundation, which sometimes limits customization options like font selection and sizing.
If you’re not satisfied with the theme, we’re happy to provide a refund. Your feedback is valuable and will help us consider more flexibility in future updates.
Kind Regards
Hi,
I’d like to buy the Crate theme. I do need a masonry grid with 6 columns for my portfolio, however. Is it possible to change the number of columns shown in the theme? Or is the maximum number 4 as on the demo?
Thanks, M.
Hi Mari-Sch,
Unfortunately, the theme’s limit layout is 4 items per row, so there’s no theme option that allows you to select 6 columns per row, we’re sorry for that.
Feel free to ask for anything you need.
Kind Regards
Hi Mari-Sch,
I wanted to touch base regarding your inquiry about the layout options for the Crate theme. While the default limit is indeed set to 4 items per row, I wanted to inform you that we can achieve the 6-column layout you’re looking for with some custom CSS code.
If you’re interested, I can provide you with the necessary code to implement this layout on your website. Just let me know, and I’ll be happy to assist you further.
Feel free to ask for anything you need.
Kind Regards
Hi, is your theme compatible with third party display ads HTML code like Adsense, Mediavine, Azoic. Thankyou.
Hi,
The theme is compatible with third-party display ads HTML code, including popular ad platforms like Adsense, Mediavine, and Azoic. You can seamlessly integrate and display ads within the sidebars of your website.
Feel free to ask for anything you need.
Kind Regards
Hi Neuron themes, I chose the dark color of the body but can’t find how to set the rest of the text in the website to white color?
Hi,
Can you please reach us via the contact form in our profile as we use comments more for pre-sale questions?
Feel free to ask for anything you need.
Kind Regards
Hello, is it possible to align text so it isn’t on the left side on startpage?
Hi,
Please go to the Homepage > Edit Page > Text, and click on the align-left icon as shown in the attached screenshot.
- https://prnt.sc/qhft3OrBb7SC
If you need help with anything else, please get in touch with us via our profile’s contact form as we use comments more for pre-sale questions.
Feel free to ask for anything you need.
Kind Regards
Hello,
since I got the last update of WP, some navigation arrows popped up in the homepage above the footer, without any kind of setting by me.
You can move in: .../page/1/ to infinity number of page, but the homepage is still the same.
Could be a WP bug? Do I wait new release to fix this? Or maybe is there any conflict with custom css?
Thank you so much in advance for your reply.
Regards
Hi,
Can you please reach us via the contact form in our profile as we use comments more for pre sale questions?
Feel free to ask for anything you need.
Kind Regards
Hi there, will there be a new update of the template for Wordpress 6.x? Can I use this latest version for Wordpress 6.x?
Hi,
The theme is fully compatible with WordPress 6.X, so you can freely install the Crate theme on the latest version of WordPress.
Feel free to ask for anything you need.
Kind Regards
Do you do custom work?
Hi,
Sorry for the late reply, somehow we missed your comment.
We’re sorry but we don’t provide custom works, we can help you through our support system if you have any difficulty using the theme or if you face any issues.
Feel free to ask for anything you need.
Kind Regards
Hi, could you tell me if it is possible to show brief descriptions on each project when hovered? And can I add more than 1 tags to each project? Thanks.
Hi,
There’s not any custom theme option that allows you to add the description on project hover, but our support agents can help you to achieve that by implementing some code.
Feel free to ask for anything you need.
Kind Regards
Hi neuronthemes, I defined a masonry-style portfolio-grid site as my homepage. After reloading the site or adding new portfolio-items the masonry-style look like masonry with a lot of space between the pictures. The pictures don’t appear mithin the grid. Is this a bug. How can I solve this problem?
Regards … Peter
Hi Peter,
Can you please reach us via the contact form in our profile, we can help you from there.
Feel free to ask for anything you need.
Kind Regards
Cool looking but definitely not worth the 69$...
Hi,
It is a compact theme, it contains fully constructed and beautiful demo content that you can import and use, it is a complete theme that also comes with professional support that can help you with anything you need.
The decision is up to you.
Great theme! How to change fonts? Also, how to add custom fonts? Sorry if I missed your answer regarding this issue. Thank you
Hi,
We’re so sorry for the late reply.
You can add custom fonts with a plugin, we can suggest you the following one:
- https://wordpress.org/plugins/custom-fonts/
If you struggle with adding fonts, you can ask for help at our support system.
- https://neuronthemes.ticksy.com/
Feel free to ask for anything you need.
Kind Regards
I created a page and gallery (from Wordpress) and how can I open these images in a lightbox?
When I use a plugin (WP Featherlight) I get the lightbox twice in the portfolios (but it works on the page with the Wordpress-gallery).
Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please reach us at our support system, or via the contact form in our profile?
- https://neuronthemes.ticksy.com/
Feel free to ask for anything you need.
Kind Regards
How do I move the sidebar to the left?
Hi,
I’m so sorry for the late reply,
Can you please add the following code at Appearance > Customize > Additional CSS?
.blog .row {
display: flex;
flex-direction: row-reverse;
}
Feel free to ask for anything you need.
Kind Regards
Demo content wont install. I’ve tried several times, no photos show. I also tried deleting all pages / posts / portoflios items and reinstalling demo content, now I get a 404 error. I tried to contacting support but since it was a free theme I don’t have an accepted purchase code.
Try the manual import, the demos are already included in the demo.
Kind Regards
The demo images are not importing. Manual importing the xml made the grid of blank images appear at least. How do I get the demo images in as well?
Hi,
The images are not included for copyright reasons, and I want to mention that the support isn’t included in free items.
Kind Regards
good
Thank you, however demo importer is located at Appearance > One Click Demo Importer, files are within the theme.
Hi neuronthemes,
My grid mode doesn’t work, why can that be? I tried deleting sidebar widgets too, but it stays in Classic mode, even if it’s set to grid mode.
Do you have any hints to the problem?
Thank you, Derien
Hi Derien,
Please go to Appearance > Customize > Blog Options > Style > set it to Grid and select grid columns, then go to the Blog page and make sure that you’ve set the Blog Settings to be inherited by the theme style.
- https://prnt.sc/1nwe3st
- https://prnt.sc/1nwed78
Note: Support isn’t included in the free download of the theme, but I’m helping you that also the others can get to know how the layout of the blog works
Feel free to ask for anything you need.
Kind Regards
Thanks a lot for the quick reply.
I forgot to mention that I’d like to set this as my homepage, so that the page opens with the latest posts. Can I do the grid style there?
Hi Darien,
I am very sorry for the late reply, we were not working on the weekend.
Please go to Dashboard > Settings > Reading > Home Page and select the page that you want to display as the home page, then you can apply the grid style to the posts on the page.
Feel free to ask for anything you need. Kind Regards
You are using WP Rocket Premium plugin and CDN That’s why website so fast show on GTmetrix but everyone not have this Premium plugin.
Also you given link show 0Secend website load but i retest and see not green mark show yellow
Result Link is.
https://gtmetrix.com/reports/neuronthemes.com/Xq9MS6OY/
Without plugin if possible then create this so faster
Thank You.
Hello,
Crate is destined to work fast, you can try it with a free Cache plugin it works without any issue and super fast. I’m sure it won’t cost you anything to give a try 
Kind Regards
Greetings, I recently purchased this theme and installed it on wordpress multisite. I imported the demo content and the Blog posts pages are not displaying as expected. The only type of post page layout that works is one with Sidebar. The Grid does not work. Can you help?
Hi,
Can you please reach us at our support system, we use coments more for pre-sale questions.
- https://neuronthemes.ticksy.com/
Feel free to ask for anything you need.
Kind Regards
Hello,
I would like to know if is possible to disable the fancybox only for mobile versions, and keeping it enable only for desktop.
Due to the pictures gallery organisation in 1 coloumn (for mobile versions), I think it’s useless for navigation.
Thank you so much in advance
Best Regards
Hi,
Sorry for the late reply, we were not working at the weekend.
Can you please add the following code at Appearance > Customize > Additional CSS.
@media (max-width: 768px) {
.portfolio-holder{
pointer-events: none !important;
}
}
Feel free to ask for anything you need.
Kind Regards
Thank you so much.
This is great and works good inside portfolio items. No fancybox if I click a picture, and just for mobile versions.
But in the homepage doesn’t work the white fade effect while appearing the title of portfolio items. Is it linked with the fancybox?
PS: For desktop everything works normally.
Thank you so much in advance
Best Regards
Hi,
Can you please provide me with the URL of your website, so I can check it?
Feel free to ask for anything you need.
Kind Regards
Hi,
https://www.drevstar.com/From mobile versions you can not entry inside portfolio items.
Let me know.
Thank you so much in advance
Regards
Hi,
Can you please add the following code at Appearance > Customize > Additional CSS?
@media (max-width: 768px) {
.portfolio-holder .portfolio .selector {
pointer-events: all !important;
}
}
Feel free to ask for anything you need.
Kind Regards
Hi,
I erase the previous code and added the new one, but the fancybox for mobile versions still enable.
I really don’t want to waste your time, so let me know if it will take lot of time to coding to fix my request.
Thank you so much
Regards
Hi,
The previous code that I’ve sent you needs to be updated, so there’s the full code that you have to add.
@media (max-width: 768px) {
.single-portfolio .portfolio-holder{
pointer-events: none !important;
}
}
@media (max-width: 768px) {
.page .portfolio-holder .portfolio .selector {
pointer-events: all !important;
}
}
Feel free to ask for anything you need.
Kind Regards
Sorry, a misunderstanding.
In any case, after update, fancybox is still enable.
Let me know.
Thank you so much
Regards
Hi,
Can you please provide me with your wp-admin at the contact form in our profile, so I can have a quick look to see what’s going on?
Feel free to ask for anything you need.
Kind Regards
Provided.
Hope that message is private and not visible to others.
Let me know.
Thank you so much
Regards
Hi,
I’ve already replied to your email.
Feel free to ask for anything you need.
Kind Regards
