100 comments found.
Thanks so much!
You’re welcome!
Hi guys, pre-sale question: Can one import ALL the home page demos? Thanks!
Hello,
Thank you for taking interest in our theme!
Yes, of course, you can only import entire demo content and just choose desired home layout from Settings > Reading.
Edge
Hello, Are you planning on supporting for RTL languages? please let me know, I’m considering buying your theme
Hello,
Thank you for taking interest in our theme!
Unfortunately we don’t support RTL languages, sorry about that.
Let us know if there’s anything else!
Edge
heya,
How easy would it be to change one of the images on the split-screen homepage to a form?
Also, is it easy to swap the sides of the text and images (i.e. have text on the right then the left?).
Thanks!
James
Hello James,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Edge
Hi there can’t see Size option on product page. Is it possible to add?
Hello,
Thank you for taking interest in our theme.
Size attribute is added by creating variable product type. Unfortunately, we didn’t showcase this specific product type, but it’s a default feature that comes with WooCommerce plugin, which is bundled inside every theme of ours.
So, basically, yes, you can add variations to your product with Kenozoik theme, we just didn’t include it in live preview.
Edge
RTL supported?
And another question 
Can I us your main page as a template for my site? http://preview.themeforest.net/item/kenozoik-a-vibrant-portfolio-theme-for-creatives-and-agencies/full_screen_preview/22226893?_ga=2.33956328.874220790.1538472392-1677273793.1471809409
Hello,
RTL is not supported, unfortunately, sorry about that.
Landing page is included in theme’s package and can be used for main home.
Edge
Are you guys working on RTL for the near future?
Hi again,
Sorry, but that isn’t planned for near future.
Edge
This theme looks terrible on any smartphone! I should have checked this out before I purchased…very disappointed.
Hello,
Our theme looks beautiful on every small device, perhaps you configured your website incorrectly, or failed to import demo content properly.
If you take a look at our live preview http://kenozoik.edge-themes.com/ you’d see that every page looks very neat. If you could let us know what is the problem, we’d be happy to help you out. Just please open a thread in our forum https://edge.ticksy.com/
Edge
Hi, I have bought the theme and it looks very nice and clean, I uploaded the entire demo, but I have a couple of issues. I’m using “portfolio-gallery” as a home page and when I edit that page, and edit “Portfolio list” in WPBakery options, as a default option in One-Category Portfolio List there is a “Category: Inspiration” preselected. So that way only posts of that category are visible on the homepage. If I remove that, there is no posts at all even though they exist, as far as the portfolio categories. Related to that is also this: http://kenozoik.edge-themes.com/portfolio-item/street-fashion/ When you open this page, click on the “Inspiration” in the upper right breadcrumb. You’ll see that there is no posts, but actually there’s 6 of them in that category. How to solve this? Thanks
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Edge
Is there a way to make the team members clickable? I like the hover effect of displaying their info, but would love to be able to click on it and it opens to a page with that team members full biography.
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Edge
Just purchased the theme and I’ve tried installing the Kenozoik.zip file a number of times on different browsers with no success. I’ve installed themes a number of times before with success, but having non currently with this theme. The issue keeps persisting and the only message I keep getting is “The link you followed has expired”.
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Edge
Do you have instructions how to change the menu fonts?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Edge
I was wondering if you can help me, Im interested in buying the Kenozoik template however Im not sure how interactive links showcase work. My understanding is that when you hover over a link you should see an image in the background, but it seems that on your demo it’s only underscoring the link and that’s all. Can you please advise?
Hello there,
Thank you for taking interest in our Kenozoik theme. Under Interactive Link Showcase element you are adding items, and for each you could add Title, Image and link like it is shown in this screenshot https://www.screencast.com/t/AFIKfArJ6L2x So, if you set any link, you’ll be redirected to it on click over the title.We hope it is what you’re looking for.
Best, Edge
Hello,
I bought the theme Kenozoik and I love it! But if I click the “Add to cart” button, it takes a long time before the button changes to “Show cart”. It’s also the case in your demo.
Can fix this big problem here, because the customer clicks on the button several times!
I look forward to your feedback, thank you
Hello,
Thank you for choosing Kenozoik. Please, note that we haven’t optimized our demo site speed-wise, because we wanted to show all the possible features theme offers – so there’s a lot of content. Our support team tests the site of each user on request, and provide individual tips for improvement. The good server configuration is always necessary, plus proper image and content optimization, caching usage…in order to achieve best possible performance. Please, submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our agent will investigate and assist you there.
Edge
Hi, is it possible to add the description of the photo to the gallery of the post? Is it provided for by the theme? Or is there a way to implement it?
Thank you
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Edge
I just bought a theme. When I import the DEMO, It doesn’t look like DEMO you showed(I’m not a coder). There is something error by Slider revolution. Do I need pay for plug-in a extra fee? If not, can’t use your theme what I expected?
Hello,
Thank you for reaching us!
You can find minimum server requirements for demo import here.
https://edge.ticksy.com/article/10241/
And here’s the helpful step-by-step guide on how to import demo content successfully.
https://edge.ticksy.com/article/12617/
If you still can’t handle this yourself, you could always submit a ticket to our support forum https://edge.ticksy.com and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Edge
Hi!
How much space does need my data base in my host for this Wps Theme?
Best!
Hello,
The entire database with imported demo content should be roughly about 6-10mb.
Edge
Pre-Purchase question…How do you differentiate between pages with the full image banner vs the gray bar and directory at the top? Can every page have a full banner image? Or can any page have the gray bar and directory?
Hello,
Thank you for taking interest in our themes.
You can either set global settings for every page and post from theme options and apply that to every page/post. Or you can go to page/post back-end and set specific options to display. It’s as flexible as that
Edge
While I have you…Can any page be inserted or linked from a portfolio grid/layout? I think I read any image within the grid can link out to any page. AND, is it possible to have a sidebar on a page (other than the Blog page)?
Hi,
Yes, sure, this can all be achieved with Kenozoik theme. Sidebar can also be added to any page as an element from WP Bakery.
Edge
I appreciate the quick response! Can’t wait to try this theme out. I’m sure you’ll hear from me again…
You’re welcome, wish you a happy purchase!
Edge
hi! Pre purchase question: Is the child theme already included in the package? Can i import individual pages already built for example?: can I import all the Home pages I saw on the demos? Or am I forced to import only a demo? Thank you
Hello,
Thank you for taking interest in Kenozoik.
Child theme is included in the package and import tool downloads all demo pages, posts, widgets, headers, everything you see in theme demo preview to your side, including images.
Edge
So I can install all the demo pages I saw and then decide? Does this apply to all your themes? thank you so much._)
Hi,
Yes, once you perform a one-click demo import tool, you will receive all pages and home pages on your side. Then you can choose desired home page for your website from Settings > Reading. This counts for all our themes.
Edge
Thanks a lot!
You’re welcome, wish you a happy purchase!
Congratulations from WPSelected
Your theme Kenozoik has been selected as one of the best WordPress themes on ThemeForest, for August 2018.
http://www.wpselected.com/wordpress-themes/portfolio/Keep up the good work!
Thank you very much!
Hi!
Great theme love it. My only question is that I have set up the menu and as I change the items I cannot use the default one where the items can be shown after clicking the icon in the upper right corner, because it won’t navigate me to the selected page instead it navigates me to the home page, and only the last item is usable. I would like to use that variation because it fit’s with my site the most. Do you guys have any solutions?
Thank you in advance!
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Edge
