Please update our newer version of theme VisaHub 1.0.3.

Thanks

okay

Hi softinfotechsolutions,

Please use thread comment.

please read our documentation all steps included. helpful screenshot : ( https://prnt.sc/l13w8w ). also clear your browser catch or check another browser.

logo size is : 160×45, please use this logo. CLICK HERE

Thanks -

Hi softinfotechsolutions,

Please use thread comment.

please read our documentation all steps included. helpful screenshot : ( https://prnt.sc/l13w8w ). also clear your browser catch or check another browser.

logo size is : 160×45, please use this logo. CLICK HERE

Thanks -

i understand the documentation has details. But when i change the image file and save. It returns to your old image.

can i hv your mail id or contact info. So i can brief you my issue with screenshots or a small video.

Sir,

You can check first your page has header image set by default ? If yes – please remove it.

Please check this article : Click Here.

Helpful screenshot : Click Here

Thanks -

Hi,

Give me your website link for this issue we check then help you.

Thanks -

Hi,

Please briefly explain what happen.

Thanks -

Hi,

1. you can add some of content then your problem is solve.

2. maybe you have less content so you can manage through css. such as padding and height.

Thanks -

Please check your last comment.

Hello khalid2day,

Please use thread comment. so we understood your all query in queue process.

please check this images height and width. ( Click Here ).

Slider image height and width is : 1905px X 775px.

Thanks

I am not talking about the internal banner. I am talking about the home page slider with the 3 images.. what is the difference between the slider’s image in your demo site and the image on my website right now which is already a demo image? I don’t understand what do you mean? The hight is 775px So.. what should I do? increase it?

As previously instruction you can download images and upload on your server so you have idea about image size. just demo purpose.

Yes – you can upload image size is 1905×775. then your problem is solved.

Thanks you -

Hello khalid2day,

Thank you for the comment and sharing your website link. please increase your slider height. please check both screenshot below.

Your website slider image ( https://prnt.sc/kznops ).

VisaHub Slider image : ( https://prnt.sc/kznore ).

Are you understood what i am say ?

Thanks -

Hi,

Are you working our newer version of theme ?

Yes, I downloaded it recently.

Please re-install WpOrganic – VisaHub Plugin then your problem is solved.

Thanks -

Hi,

I understood what you say. please add PRIFIX_ for fa- then your icon is display properly.

Please check this screenshots.

1 : https://prnt.sc/kyrvee

2 : https://prnt.sc/kyrvtg

Thank you for the feedback.

You did not understand what I mean. I know how to add the prefex fa- before the icon. But, the icon itself has 3 shapes.. I wanted to use the other shapes.. let’s say for example WhatsApp.. it has 2 shapes. One is whatsapp and the other one is whatsapp-square. So, when I enter the first one fa-whatsapp … it works. But, when I use the other shape like this way fa-whatsapp-square it does not work. Please see the following screenshot https://prnt.sc/kyrwjc

Yes – you are right.

Font Awesome newer version is available but not included in VisaHub. Before end of month we update newer version of Font Awesome Files in VisaHub.

Please check this article : Change Log for Font Awesome.

Thanks -

Hello khalid2day,

Thank you for the comment. please select header version one then your page header banner image display properly.

Thanks -

Make sure all required plugin install properly and activated. after these step you can import dummy content through one click demo import page.

Thanks -

The required plugins are activated. This is what I get: http://oi63.tinypic.com/ev9e2d.jpg

Please re-install WpOrganic – VisaHub plugin then your problem is solved.

Thanks -

Thanks you -

HI,

This is your browser catch issue please remove your browser catch or check another bowser.

Thanks -

I used different browser and also try to view by different PC, there’re still no banner. here is my web: http://www.horizonsnz.com.tw/contact/

Sir,

Please read our documentation, all step is included.

Tips : Read our theme option : header banner setting.

Thanks -

Hi,

You can add your custom css code in WordPress Css Editor.

Helpful link : Click Here

Thanks -

Hi,

We Provided KingComposer BackEnd Facility.

If you want to working with KingComposer Pro version please buy key here.

Thanks -

Hi,

Please read our theme compatible software. We can not provided visual Composer Page Builder facility in our theme.

Thanks -

Hi,

You can add your custom css code in WordPress Css Editor.

Helpful link : Click Here

Thanks -

Helllo wcsarahliu,

We provided only dummy content & placeholders. Also, we mention this notice in our product description page.

Please read about live preview images article : Click Here

Thanks -