740 comments found.
Hi, this theme support multi language?
Hi, you need use third-party app if you want have multilanguage 
Thanks
Will you be providing us the ability to edit sections within product pages in the near future?
What did you mean ? we already have a option which allows you to config the product page
But are we able to add more sections like the home page?
Unfortunately it’s impossible 
Thanks
Do you plan on updating the “select layer image / upload a file” within the nitro slider app to position user added or recently added images to the first page? It’s pretty inconvenient having to look through different sections to look for an image i recently uploaded.
Currently Nitro Slider doesn’t support but we will try find the solution to update this features
Thanks
Hi,
Why is the section (Image with text 4.0) not mobile friendly?
The font size is much too big and the padding left and right remains exactly the same as in the desktop version.
””Please for a quick solution I don’t have time to wait weeks for an answer.”“
We did follow and do it from WordPress version, may be it’s the designer’s purpose
Thanks
Hi Guys, is it possible to have a different categorie linklist collection on each collection page ?
Unfortunately it’s impossible, it can only show one menu link
Thanks
Hi,
How can i add owl carousel dots under the product images to navigate on mobile version ?
Thanks
Currently we doesn’t support it, I will discuss with my developer about update in next version
Thanks
Hi,
i’ve been waiting a few days for an answer. i don’t know why it takes so long for you to write me back.
i hope i’ll get an answer before christmas.
So sorry I didn’t understand, can you send me a question again ? I remember have answered your email in Jul 25
Thanks
It’s not my language, but I’m still trying to make it clear to you.
I really don’t know how you are organized but if you tell me that our last contact was in jul 25, then I guess you don’t want to hear the truth.
to these 2 email addresses i tried to contact you and i don’t get a decent, helpful answer and have to wait days.
jakjim@gmail.com the4studio.net@gmail.com Screenshot (Google Drive Link): https://drive.google.com/open?id=1A2ZkqX-jPbN3RfP-4iLrry0wT_k5mXRwThat’s very very sad.
How I can see your email ? I can only search the email by your Envato username. Please, please make more clear so we can assist
Thanks
The blog section on my home page is not lining up correctly. How can I fix this? It is under cloud9 magazine
https://cloud9smokeco-com.myshopify.comHi, please make more clear about the issue because I see the blog section show as normal below cloud9 magazine
Thanks
Hi. I need to increase the font size in the Top Bar, how can I do that?
Please add this code to Theme Setting > Custom CSS
.header-banner-display .header-banner p {
font-size: 20px;
}
Thanks
Thank you for your response, but i don’t want to change the Header Banner font. What I need is the Top Bar Menu font. The bar between the header banner and the main menu.
Please use this code
.top-bar-left, .top-bar-right ul li a {
font-size: 20px;
}
Thanks
Exactly what I was looking for. Works great, Thanks
Your welcome, Please rate us 5star if you like our work and support. You can rate us from below link
https://themeforest.net/downloadsBest Regards, jim
Hi, How can i edit letterspacing in the navigation font ?
Please use this custom css to Theme Setting > Custom CSS
.header-shop .main-nav .menu>li>a {
letter-spacing: 4px;
}
Thanks
Please help me make my homepage fast, it’s 12 mb in size – this is pathetic
Please make sure you have optimize all images and do not install a lot of app
Thanks
It’s Showing the code in the cart page also images are not getting changed while click on variations – please check screenshot
http://prntscr.com/ktty3uSeem it come from third-party app, plz provide your site
Thanks
Also while click on the product variation at that time product images are not getting changed and i have uninstalled all apps, re-installed theme but still the same issue
Please give me email and password to login so I can try. You can send details on jakjim@gmail.com
Please also mention the issue again in email
Mail done from urbanbannaofficial@gmail.com please check
MOre than 6 hours no response on emails, please do the needful
May we have the update please
Are you people able to perform the required task or not, I am not here to waste my time
Please check your site, it’s fixed
hello, where can I change the color of hyperlink in text because it take the same color as the normal text
Can you take a screenshot for me so I can provide the custom CSS for you
Thanks
Hi! Does it support langify, because gecko doesn’t quick shop asset breaks down, thanks
Gecko and Basel come from us and have same structure, the issue come fomr Langify and you need ask app owner check it. A lot of customers have used Langify for Basel
Thanks
What are the proper dimensions to use as an image for the background of the nitro slider?
Also, is there any way to download the demo content completely with images and everything?
Unfortunately, base on Envato policy we can not sell the product with image from demo. But for slider, you can import it from our package so image will be show
Thanks
hi, I can’t upload this zip. to shopify theme, It says: There is 1 error: zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid‘’
What can I do?
Hi,
Please extract the package you have downloaded from themeforest and upload theme files in Shopify panel.
Best Regards,
I EXACTLY downloaded from themeforest and upload theme files in shopify panel, anyhow it still don’t work. and You told me in email that you will check that for me. So I sent you my site access yesterday but still get no reply.
Hi there, exactly the package isn’t theme file so you need extract them and see theme file inside
Thanks
How can I make the default slideshow with this theme the width of the page and remove the top padding so that it blends with the header?
Hi, please provide your store url
Thanks
cloud9smokeco-com.myshopify.com
Please add this code to Theme Setting > Custom CSS
.template-index .main-header {
margin: 0;
}
For slider issue, plz use this option http://prntscr.com/kqe5h1
Thanks
Hello, I have added the CSS and it removed the padding as desired but I still have the white space on the side of the slider even after stretching the content. How can I correct this?
Please add this code
.gl_slide_show, .gl_slide_show .owl-carousel {
overflow: unset;
}
Thanks
Is there any way to hide the sku section on the product page?
Yes, here it is http://prntscr.com/kq9wdo
Thanks
Thanks!
Hi. It’s possible change the color of the category heading?
Yes, please add this code
body.template-collection .page-title-default {
background-color: red;
}
Hi. I added the code but nothing happened. I’ll show you on the image:
Plz try update
body.template-collection .page-title-default { background-color: red !important; }
Nothing happened. I tried with and without a point before but nothing happen. Maybe it’s faster if I give you admin access.
plz active my account
I have sent an email to the4studio.net@gmail.com, with the new staff account and another email remembering the changes that must be made in the menu.
Thanks!
Changed…! Thanks
Hi,
I’m strongly considering buying this product.
I would have one question, would it be possible to add autoplay background video on the homepage?
Similar to what those sites are doing: https://dreem.com/en https://plumelabs.com/en/Can this be done natively on the template? Or something we can do via custom development? (and how easy would this be?)
Thanks a lot! Nicolas
Yes we are using Nitro slider and it supported video auto play but on some browser like mobile or IE, it may be not working
Thanks
Did you made any decision?
Yep, we’re in!
Thanks for your quick answers.
Great, thanks for your trust