87 comments found.
you have theme for BOXBILLING ?
Hello,
Please update to the latest ver. WHMCS 8.1
Thanks
Are you still supporting this product?
Will it support whmcs 8?
please update to whmcs 7.10.2
It is OK with 7.10.2, that it is a maintenance release (no template changes).
Hi there I apologies for the inconvenience some users are experiencing I integrated this theme into blesta and listed it on the marketplace. On the marketplace it says our name “Blesta.store” as the authors.
However to buy the Blesta integration we require proof of purchase as stated on the marketplace.
It has no connection to the author of this fantastic template and if you have any questions feel free to contact us instead. Also I hope the review comments aren’t abuse because that’s the lowest you can go.
does this theme works on Blesta?
Hello, unfortunately no. Only with Whmcs
Then why advertised it on Blesta Marketplace? may i have a refund?
We are not the authors of this. As you can read in item description here in envato, we do not say a word about blesta. If you have not downloaded the item yes you can have a refund. Just send a refund request and we will take care of this.
Not understanding the statement you just made. It is listed on Blesta Marketplace and I clicked the link and it came to your item which I purchased. In every regards you owned the product which I think the right way to do this is to remove it from Blesta so that this doesn’t happened in the near future so as not to soil your business reputation.
I have downloaded the item to installed based on your advertisement on Blesta which now i don’t need so i will delete it
As i wrote before, we do not have any relation with the specific site and we do not advertise something there. Maybe it is an affiliate link? Maybe a buyer purchased our HTML template then convert it to Blesta template and sell it there? Really, i do not know.
There are procedures here in Envato. 1) send a refund request to us. Asx you downloaded the item, we will decline it. 2) After this, send a dispute to Envato and write your story on how you came here and purchased the item.
If you have any support request please do no use the comments but the contact form on our profile page.
Thanks.
I think that the things are clear.
Sorry, but it is strange that you do not read the description of the items before you purchased them.
1) in our item description here, it is clear that we do not advertise anything about Blesta integration.
2) in Blesta site the author says:
“Dataserv Blesta Integration is based on the Dataserv theme on ThemeForest.
You must purchase the Theme from Themeforest here.
You then want to download the License certificate (PDF), and purchase our integration from the button below for only $5.”
Sorry, but i expalined the situation with details in my previous comments. Follow the procedures that Envato has.
Also, there is a refund policy about the refund on downloaded items
“Items that have not been downloaded If you have not downloaded a purchased item within 3 months from the date of purchase, you may be eligible for a refund. You will be required to provide the author of that item your purchase code in order for the author to verify your claim that you have not downloaded an item. Although we think 3 months is a reasonable time, depending on where you are located, you might have a longer period to claim a refund if you have purchased for personal use and haven’t downloaded the item.”
https://themeforest.net/page/customer_refund_policyHello i updated the Whmcs to 7.8.3. i don’t have problem at the moment but if you could see if we need update, It would be nice. Thank you!
Hello, the WHMCS incliude template is compatible with 7.8.3 (is 7.8.2 but the update to 7.8.3 does not have any template changes is a core update)
The github link that you sent is a comparison betwwen 7.7.1 and 7.8,3.
Don’‘t worries.
Thnx.
Yes i saw that and for this reason i deleted. Thank you have a nice weekend!
i am interested in to your template. i like it. the problem is i see you don’t have recptcha on contact form. which lead to lot of spam emails. i will buy your template if you implement the recaptcha in contact form.
Hello, I just update the WHMS at the V7.7 then i have upload theme on templates/dataservwhmcs folder.
Also all the file from DATASERV-HTML. I have restore all the .html file
My problem now after update it’s: 1: The domain search dosen’t work 2: The old header and footer work fine for the .html file but on the .cart page or another WHMS dosen’t work. Are still the header and footer from your theme. I confirm you here that i have restore also the footer.tpl and header.tpl file.
Please let me know if you can help me, where it’s yhe mistake for header and footer ?
Hello,
for any support request please use the preferred method https://themeforest.net/item/dataserv-web-hosting-html-template/12707099/support
It seems that you didn’t upload all the files. From which WHMCS version did you update? The domain search does not have any issues as you can see here: http://whmcs.audemedia.com/index.php?systpl=dataservwhmcs
Also, upload to latest WHMCS version (not 7.7 but 7.7.1) and try to empty your WHMC installation templates_c folder (it is a template that caching the templates files).
Thanks.
- For any other support question please update your support period before.
Hello,
where i can writ you exact? on the forum from envato? I just send you one e-mail with the data about my website
Hello and happy new year! It would be great if we have css also for a table. I create table in KB but the table is without any css. Not big deal just saying.
Hello, Happy new year!!
KB= Knowledge Base in WHMCS?
I suppose that you created the table via the toolbar icon? If yes, you can assign to it a class of bootstrap tables (https://getbootstrap.com/docs/3.4/css/#tables) to have some styling.
Look here on how you can do it: https://imgur.com/a/UHObf6H
And this is the result: http://whmcs.audemedia.com/index.php?systpl=dataservwhmcs&rp=/knowledgebase/17/Changing-Password-Reset-Settings.html
Thanks!
Thank you very much for your help!!
Hello again! Template is compatible with last Whmcs 7.7 ?
OK, many thank’s Just let me know , i have the page /cart.php?a=add&pid=1 .. this i know that it’s a file that i can edit. any ideea what is the page?
Many regards.
It is in the WHMCS order template that you are using.
Please, have in mind that your support period is over. For any additional help just activate a new support period.
Thanks.
You have right.. That’s fine and i realy apreciate your best support!
Many regards
Hello,
Any ideea how i can edit the “Powered by WHMCompleteSolution” link? There are with tttp: and i need to change with https: because i have one SSL certificat but no work because of that!
Many regards.
Hello,
you can’t. You have to purchase a no branding WHMCS license in order for the powered by line not to show.
For sure, this is not the reason that your https not working.
Thanks.
I know i can’t to remove, No problem! But i must to change the link because i have one SSL certificat and i can’t use it..:(
Hello,
this is not a template issue the “powered by” line added there by WHMCS core.
Submit a ticket to WHMCS.
Thanks.
Hi Audemedia, can you tell me when 7.6 is to be released? i see a comment above said it was supposed to be 5 days ago? thanks
hello, just released. Sorry, it was on the queue for approvement.
No Problems. I have also sent you a message on here if you get a chance
may i know the next update with 7.6 whmcs template
Hello,
it will be available today
thnx.
Hi,
When will the next update?
Thank you
In 2-3 business days.
Hi,
Already 8 days ago, I’m waiting for the update
Thank you
hello, just released. Sorry, it was on the queue for approvement.
Hello, I have an Issue on whmcs 7.5 with the domain register page check out https://supremeservers.io/whmcs/cart.php?a=add&pid=13 the choose a domain page is broken
I replied via email. Please keep the conversation there. Thanks.
Any update on when the 7.5 whmcs bugs will be fixed?
Hello! is the current version compatible with latest WHMCS 7.5.1? Thanks.
Is it possible to make an update for 7.5 whmcs? thanks
Hi,
an update is available.
thanks!
thank you!