308 comments found.
Hello,
Pre purchase question.. i need the HTML version!
Thank you for your interest in our themes! We don’t do stand-alone HTML versions. Sorry. VamTam
beautiful theme! any chance of getting this as a “HTML only” version, too?
Thank you for your kind words! We don’t do stand alone HTML versions. Sorry. Regards: VamTam
Where is de demo content for the slider revolution?
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
Thanks so much! VamTam
Hello, i have purchased your theme, great work. As for the stock images where can i find them ?
Thank you for choosing our theme and for the kind words. Once you import the demo content, you will find the images in your media library. Please next time open e ticket here: support.vamtam.com
Best VamTam
Ok great, thank you.
Great theme, uploaded and running. But it is really slow. Fast internet connection and really long loading, where is the problem?
Thank you for choosing our theme! I just run a test on our Live Preview – nex.vamtam.com . It loads really fast.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
Thanks so much! VamTam
just bought this.. why don’t i see saved rows as an option in the beaver builder.. is this in the paid version only.. i saved a row and now want to reuse it??
Hi, thank you for choosing our theme! You should see the saved rows. You don’t need the Premium version.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
Thanks so much! VamTam
to add a saved row to a page.. it didn’t show up until I upgraded beaver builder to the paid version,.. now it is showing..
Hi there, saved row is part of the Beaver Builder Lite. You don’t need the paid version. Ask them for a refund. Regards: VamTam
Ok will reach out.. thx.. also do revisions work with saved rows.. I don’t see revisions with mine? is there a setting to enable that? thx for the support!
Nevermind just figured it just needed define(‘WP_POST_REVISIONS’, true); define(‘WP_POST_REVISIONS’, 3);
Pre purchase question:
I reinstalled Wordpress and loaded the theme to the server via ftp. After activating a HTTP 500 error appears.
What can I do?
Also, Windows indicates that the file is a virus; This is already the second theme of yours, the first one was great! https://www.jdvl.de/Hi there, 1. HTTP error – we would be happy to help you determine the cause of this issue. Please provide admin and FTP credentials. Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you. VamTam Solutions | | Log In
2. Virus – this is a known false positive. Simply ignore it.
Thanks so much! VamTam
I love the theme, I would suggest more compatibility with the Elementor plugin. There are so many themes that completely frown at Elementor, because they think of them as a competitor. I disabled the VamTam beaver builder and Elementor works perfectly besides for the footer. There’s an odd 40px white space at the bottom, which I could easily adjust the margin to cover it with Elementor, but the issue is once applied to the entire site the header vanishes.
Thank you for your kind words. When we chose Beaver Builder, Elementor did.t existed. Now it is more popular than BB and we are considering making all our themes compatible with it. Regards: VamTam
With the quality of your theme, I could see people flocking to this digital asset over many others if you make it Elementor compatible. Plus, Elementor is super friendly for developers that want to create their own elements (maybe VamTam elements?) for the builder. Right now there’s a few workarounds with the theme. For example, I can add the footer to each page individually, and make the footer a global element. Anyway, thanks for the response! I am looking forward to working on your theme, and hope others purchase to support it’s future development.
VamTam, I purchased the theme and enabled it on my server. I am not able to activate the theme though, it keeps coming up with an error code.
Never mind, it’s working now!
I am glad it is working now. Please next time open e ticket here – support.vamtam.com.
Regards: VamTam
Hello,
Pre purchase question.. Can I add video background on the header here https://nex.vamtam.com/home-modern/ ?
Also can I add video background on the header on secondary pages?
Thanks
Thank you for your interest in our themes! If you mean this area – https://www.awesomescreenshot.com/image/3632353/fb2fc775109da5545b689aa7f8e30526 , you can’t.
Regards: VamTam
The search is not indexing my products or product tags
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
Thanks so much! VamTam
The “Number Counter” Circle counter works fine, but “Bars Counter” shows the bar to 100% regardless of percentage.
http://dev.nicorlighting.com/sustainabilityHi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
Thanks so much! VamTam
What is the difference between Morz and Nex ? what is the new ?
Thank you for your interest in our themes. The design is the main difference. The Builder/ plugins and other functionality are more or less the same.
Regards: VamTam
Hi, when i click on plugin > add, i see this error : Notice: Undefined property: stdClass::$plugin in /var/www/vhosts/smpmaintenance.com/httpdocs/wp-includes/class-wp-list-util.php on line 150
What’s this ? how to fix ?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin and FTP credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
Thanks so much! VamTam
Hi there,
Got a problem on Nex theme, with “Number Counter” Circle counter works fine, but bars counter always show the bar to 100%, even if I put 85%.
Any solution please ? Thanks.
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
Thanks so much! VamTam
I am again finding difficulty in removing GET A QUOTE button from the main menu. There is no provision in the theme back-end to remove or customize that button. 
Very disappointed.
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
Thanks so much! VamTam
I am finding difficulties in:
1. Resizing the logo in the header. I cannot find the exact header.php file.
2. I am not able to see the footer edit option anywhere. This one:
© 2018 Industrial Theme by VamTam Themes ∙ Privacy ∙ Terms of Use ∙ Site Map
How am I suppose to replace this?
3. How can I increase or decrease the social media icons from the blue colored footer?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
Thanks so much! VamTam
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