117 comments found.
Hi, I just installed all the plugins, but the installation of Advanced Custom Fields Pro shows an error. The message is as follows: “Unable to decompress the package, the plugin has no files.” What should I do?
Hi,
Please, install the plugin again. If you have some troubles. Please, open the ticket to our support center. We will assist you.
Kind Regards, The JWSThemes Support Team
I tried out the theme but not satisfied. I asked for a refund. After 4 days, I still haven’t heard from author. Are you willing to refund my money or not?
How do we remove the social media share icons/links at the bottom of blog posts? I am unable to locate that info in the documentation
Hi,
Please, open the ticket to our support center: http://jwsthemes.ticksy.com We will check and assist you.
Best regards, The JWSThemes Support Team
| Support |
Hello, I can add fields to the filters and replace the fields as an example: New 2017 Automatic yellow 183mph with custom fields?
Are the car’s features standard or can I add additional features?
I can edit or add tabs on the car page
Thank you
I’m considering this theme. Just a couple of questions:
In the finance calculator are the fields customized? That is, suppose that I no longer require one of the fields that you put, is it possible to remove it without affecting the operation of the finance calculator?
What is wrong with the Live Preview? It does not show an Auto Dealer demo.
Thank you. I am looking for other options to replace Motors Theme for my project.
Are the features of each homepage switchable between them? for example if I wanted to use the “Colors Availabe” feature on different cars?
Hi juansegundo022,
You can edit product and then change images here. http://prntscr.com/mktb4hBest regards,
JWSTheme Support Team.
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Support |
Hi, in element Vehicle Slider Thumbnail how can I change the button “order now” instead of be linked to a form to the product page?
In the product page, I need to delete the button pricing calculator?
actually i found the button pricing calculator
Hi! Can I hide some vehicle details tabs in the single product detail page? Like I want to hide Safety tab
Hi! i want to upload the theme, but it said “The link you followed has expired” how to fix this?
Hi,
This is problem hosting. Please, let open the ticket to our support center: https://jwsthemes.ticksy.comand let us know your problem. We will assist you.
This article is useful: https://wordpress.org/support/topic/the-link-you-followed-has-expired/
Best regards, The JWSThemes Support Team
| Support |
Hi! How do I change the primary color in the theme?
Hi abduljalil94,
You can change the primary color in Theme Options.Please go to Theme Options -> Styling Options -> change color!
And please clear cache before checking again!
This is document of the Auto Pro theme. Please follow this to know more information.
http://docs.jwsuperthemes.com/autopro/
Best regards,
JWSTheme Support Team.
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Support |
I only see color when selected from the style box. When I disable the style box from the theme options the colors disappears and buttons become transparent.
Hi i am interested in your theme design and i am curious to know about some facts 1 : which filter plugin you used ? i need location wise product search 2 : do you have finance calculator 3 : do you have comparison 4 : do you provide customization support
JWSThemes Team is there filter or taxonomy plugin include in your theme , our plan is , user can search product around him location . if you clarify that we are going to buy your theme .
does it support Classified listing(selling old vehicle and parts in it) ?
does it support bikes and accessories selling ?
Great, another car dealership theme! I have a question, if I was to purchase your theme and utilize it for a car dealership website… how do I perform automated, nightly, imports of inventory?
Does your theme have a settings page where I would enter the necessary settings for an inventory import? The other issue is uploading photos, web designers do not upload car photos, sales staff usually do such tasks… does your theme offer a backend separate from Wordpress that sales can upload photos. Reason being, car sales staff members have ZERO business interacting with the Wordpress backend. They would break a site in a heartbeat.
Thank you for your time.
Hi,
Thank you for interesting. Our theme has 1-click import all demo data, you can use it, same 100% live site after use it.
It has demo data with automated, nightly, inventory but you must import manually it. You also can add a new field, but you need to know use plugins.
Best regards, The JWSThemes Support Team
| Support |
Hello, the fields of the car card are those visible in the demo or it is possible add more? We would need to have other fields also in the search advanced, is it possible?
Thank you
Hello, can you please help me? When im on the mobile and want to open a dropdown menu the menu once i click close itself but im unable to open the page i want so i need to click one more time to open the menu a then i can click on the selected page from dropdown. Please provide me a help with this.
Thank you.
Hi,
Please, open the ticket to our support center: https://jwsthemes.ticksy.com/ We will assist you.
Support services and guarantee to respond to all support topics within 24 hours on the weekday (a bit longer over the weekend).
Due to different timezone, you may get very fast response when we are available; our timezone is: GMT+7.
support services and guarantee to respond to all support topics within 24 hours on the weekday (a bit longer over the weekend).
Due to different timezone, you may get very fast response when we are available; our timezone is: GMT+7.
I want to test out the backend and how to manage the listings, can you give me a demo?
Hi,
Please, view our description item and live site carefully. We can’t send backend to you. We offer free installation. If you have some trouble after buying. We will assist you.
Best regards, The JWSThemes Support Team
| Support Center |
Hello, i have seen in the demo version that the vehicle Make is not relationship with vehicle model, is that correct? Regards
Hi,
Thank you for the feedback. This is a Car Dealer WordPress Theme. Demo only show some examples. You can change to your products.
Best regards, The JWSThemes Support Team
| Support Center |
Hello, i choose make mercedes, then only mercedes models has to view, not other makes, why also show other models of other brands? Best regards
Hi,
Please, explain your question. What links did you view? We convert from a design to WordPress. So, maybe don’t match to your requirement.
Best regards, The JWSThemes Support Team
| Support Center |
I do not know why, but somehow you do not want to understand my question or you do not want to answer it. I know that it is about one Car Dealer Wordpress Theme. I would like, when searching if i choose Mercedes brand, then only Mercedes models are displayed and not Audi, BMW and other Brands Models are displayed. And what about to import Make and Models as CSV? is it possible? Best Regards
Hi,
If you choose the Mercedes brand, then only Mercedes models are displayed and not Audi, BMW and other Brands Models are displayed. You can add some related product Upsells, Cross-sell: http://prntscr.com/l8spnwYou can’t import product via CSV from other sites to autopro WooCommerce.
Best regards, The JWSThemes Support Team
| Support Center |
Thank you Let me know, if you have sale. best Regards
Hi,
Thank you for interesting. I will let you know when our theme has sale.
Best regards, The JWSThemes Support Team
| Support Center |
Hi, i’ve just purchased licenses but i also got a problem. “Maximum execution time of 10 seconds exceeded in /home/demo/public_html/wp-includes/class-json.php on line 657”, this error appears when i try to install a demo content. Please help me to fix this. Thanks
hi , i want to purchase this template : i need a template to put my own cars and not to allow others to put thei,r own cars and i want it in french language last question ; is there a demo version ?
Hello, there is an issue with the compare button YITH even if i change the text it still shows Compare but once i click on the button and remove the item only after that it will star show the text i want, Please write how to fix this. Thank you.
