44 comments found.
Hi there i have recently bought you’re theme as it looks very nice but there is one issue while trying to upload it it gives me an error saying “zip does not contain a valid theme: missing template “layout/theme.liquid”” is there a fix to this? thanks
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
We are using the digital mart module, after loading the theme, the signin links on the top column is missing.
Our purchase liscence is 1e7be3f6-aabb-4428-935e-d782b6be6e40,
Please let us know how to reactive it.
Domain: https://steanny-com.myshopify.com/
thank you,
steve
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
the theme can’t be previewed.
please check the link:
http://preview.themeforest.net/item/midnight-responsive-shopify-theme/full_screen_preview/16079329?_ga=2.195621743.29770123.1635077771-2141674064.1618381826Hello. Is support still available for this theme? We’ve email engotheme@gmail.com, but have not received a response.
Hi mate,
What is your subject & email?
Also, please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
I am using https://themeforest.net/item/midnight-responsive-shopify-theme/16079329 in one of my store https://x6ky075hfl55a1zr-39532331174.shopifypreview.com , in this store, I see bugs in the theme such as bugs on Address page, the add new Address form is not working its showing error. There is bug of overflow x scroll is coming after adding product into cart, the js doesn’t work on some pages. Please provide me fixes to the bugs mentioned.
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
- The wish list doesn’t work, i set it up like in documentation…. - After the log in when i hover over the configuration icon it doesn’t appear that i have to logout. - In my account details the form doesn’t appear
I need help, pleas !!!!
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
Hello, another problem that i encountered is that the sortiing bar from the collection dosent work.
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
Hello, i have a lot of problem with the them that i just purchased. I need to use the midnight index 1 and it doesn’t look the same with the one from live preview.
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
Hello, i’m waiting for the update to bootstrap 4. When do you think to update it
Hi mate,
Thank you so much!
Everything is still working fine with Bootstrap v3.x!
We have no intention of updating it on Bootstrap v4.x
However, we can update Midnight with Bootstrap 4.x for your own. Please send your support request via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
you theme is not working its not uploading in shopify . Error message showing when i upload the midnight theme .This is so disappoint me.Help me ASAP.
The error message showing by shopify
zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website.
Kind regards!
thank you so much for helping me
Hi mate,
That is our responsibility.
If you are satisfied with our products and customer support. Please submit a 5 star vote to support our work 
We would appreciate it :3
To vote go to http://themeforest.net/downloads then follow that link : https://prnt.sc/fsma7q
Thanks and have a nice day 
Hope that your business more and more develop 
Kind regards!
Hey Team! I am currently using your theme and have two questions.
1- How can I make a product recommended/related to another product so that when viewing 1 item the recommended products which i select list on the bottom?
2- are there any other options for the gallery, currently when i hover over an image it zooms in, instead when we hover over an image perhaps it can show the reverse side of the image? Just curious if we have any other options.
Hi mate,
1) It auto displays the products in the same collection as your current product.
If not, so it can display as you want (recommended products which you select list), that feature is not available in the Midnight theme. However, we are willing to support to customize for your own website.
Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
2) Currently, the Midnight theme has no feature you want! However, we are willing to support to customize for your own website.
Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
Hi,
I am facing a couple of weird bugs and layout problems. The password page is broken.
When I downloaded the zip file(Midnight_v1.0.1) and uploaded my desired layout “midnight_index_1”, in theme info on shopify customisation panel, it says that the theme version is 1.0.0. However, the change logs on themeforest’s page show that the latest version is 1.0.1, which has all the bug and style fixes.
I may be wrong and it may be some other issue, but it seems to me that folder name is v1.0.1 but the content in it is of v1.0.0.
Hi mate,
We have responded quickly via email! Please check your email!
- Password page: You can remove password.liquid file: http://prntscr.com/mx3tvc http://prntscr.com/mx3ds5It will display the default Shopify password page.
Or, please tell us the password page you want. We will check it for you quickly!
- Version Midnight theme: It is a mistake to type the version in the theme. We checked it and Midnight on ThemeForest is the latest version!
You’re having any problems with Midnight Shopify, please let us know. We will check it for you quickly!
Kind regards!
yes i’m having alot of issues. I’ll share my store login details with you so that you can check the issues
Hi mate,
We answered and guided you quickly via email. Please check your email! Thanks so much!
Kind regards!
Hi,
I am facing a couple of weird bugs and layout problems. The password page is broken.
When I downloaded the zip file(Midnight_v1.0.1) and uploaded my desired layout “midnight_index_1”, in theme info on shopify customisation panel, it says that the theme version is 1.0.0. However, the change logs on themeforest’s page show that the latest version is 1.0.1, which has all the bug and style fixes.
I may be wrong and it may be some other issue, but it seems to me that folder name is v1.0.1 but the content in it is of v1.0.0.
Hi mate,
We have responded quickly via email! Please check your email!
- Password page: You can remove password.liquid file: http://prntscr.com/mx3tvc http://prntscr.com/mx3ds5It will display the default Shopify password page.
Or, please tell us the password page you want. We will check it for you quickly!
- Version Midnight theme: It is a mistake to type the version in the theme. We checked it and Midnight on ThemeForest is the latest version!
You’re having any problems with Midnight Shopify, please let us know. We will check it for you quickly!
Kind regards!
Hello Sir I’ve purchased your theme and installed it on my shopify. Now i’m facing some issues. 1) I’m unable to add nested menu. like i can only add it to one level (page1->page2) but i want nested level like page1->page2->page3.
2) The password page is totally crashed.
Hi mate,
1) Midnight theme does not support lv3 menu dropdown. You can use Megamenu,
2) Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
thanks for reply. but the midnight for magento have the lv3 dropdown.
Hi mate,
We are Midnight Shopify theme developer. Midnight Shopify theme does not support lv3 menu dropdown. You can use Megamenu. Or, If you want any feature, not available in Midnight Shopify theme. Please send your support request with some images, demo link and short video via: engotheme@gmail.com We will check it for you quickly!
If you encounter any problems with Midnight Magento theme, please contact Midnight Magento theme developer, they will support you best!
Kind regards!
Hellp i’ve email you the details but got no reply. plz reply soon and one more thing i purchased the latest version of your theme but when i install it to my store it is not the latest one. the latest version is 1.0.1 but in theme info it is showing me 1.0.0. thats look weird also. help plz
Hi mate,
We have responded quickly via email! Please check your email!
- Password page: You can remove password.liquid file: http://prntscr.com/mx3tvc http://prntscr.com/mx3ds5It will display the default Shopify password page.
Or, please tell us the password page you want. We will check it for you quickly!
- Version Midnight theme: It is a mistake to type the version in the theme. We checked it and Midnight on ThemeForest is the latest version!
You’re having any problems with Midnight Shopify, please let us know. We will check it for you quickly!
Kind regards!
Hello,
We are having wishlist errors
1. On ANY category page https://www.accakappa.us/collections/fragrances Clicking the wishlist icon on the grid view, adds to wishlist for first item but doesn’t work if you try it again
2. On any product page – clicking wishlist leads to this page https://www.accakappa.us/pages/wish-list which is a 404 error
Hi mate,
1) Wishlist only works when the customer has logged in. Please allow customers to log in to your store: http://prntscr.com/mw5zkg 2) Please create a page wishlist with handle is wish-list: http://prntscr.com/mw5zyyKind regards!
The customer setting was already enabled. I created the wish-list page. Now when you try to add a product to the wishlist, an empty wishlist page appears and the product is not added.
Hi mate,
Shopify has updated and wishlist function works incorrectly. You can use the Wishlist app: https://apps.shopify.com/search?q=wishlistOr, Please send to us your admin accounts or invite us by email: engotheme@gmail.com We will check it for you quickly!
- Guide for Add a new staff account: https://help.shopify.com/manual/your-account/staff-accounts/create-staff-accounts#add-a-new-staff-accountKind regards!
We added a staff account for you but have not heard from you. Can you let us know what the next step is to resolve?
Hi Mate,
Please let us know your website domain name!
Kind regards!
Hi mate,
Wishlist function is working well: http://prntscr.com/n0skmjHowever, Shopify has updated and the Wishlist function isn’t stable. You can only add 1 product to the wishlist.
- You can use the Wishlist app you want: https://apps.shopify.com/search?q=wishlistKind regards!
Are you planning on fixing your theme’s issue due to the Shopofy update? Other shopify sites allow us to add more than one product to the wishlist.
We just paid for renewed support and we don’t feel you have fixed our issue.
Hi mate,
We can update it so you can add more than 1 product to the Wishlist. However, every time you add more than 1 product to Wishlist, you will have to go through Google captcha, which is Shopify’s rule. (Example: add 10 products to the Wish List -> 10 pass Captcha Google)
This is very annoying, however, that is the rule of Shopify and we can’t remove that captcha. So we have recommended using the Wishlist app!
Kind regards!
Hi there, I have purchased the midnight theme and when i try to upload to shopify it is telling me that the .liquid template is missing. Please help me!
Its ok I found it. Guys you need to upload the zip file from the source. Not the actual zip file you download from the purchase. There is another zip file in the source file
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website 
Kind regards!
Hi!
I purchased your Theme Midnight and uploaded it to my shop developer… Every files are missing in the editor, so I am not able to work with the zip-file.
Anything I should consider by uploading the template?
Thanks & Best
Alex
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website 
Kind regards!
Hi!
Thanks … found the mistake. 
But… Now I have some other queries… At some points, when I change something, nothing happens… For example: I would like to change the backgound of the menu and also change the color of the text of the menu… nothing happens…
Whats wrong? Thanks a lot for your help…
Alex
some mistakes I found:
1) fixed header: it´s fixed, when the checkbox is empty and its NOT fixed, when it is checked…
2) when I check “TOPBAR”, nothing happens
3) Some colors do not change in the theme, when I change them…
4) CURRENCY: when I disable “Currency” it is still displayed in the theme… It should be completely disabled…
5) HEADER DEFAULT: Color changing is not possible… nothing happens… and Menu csn not be changed…
6) FOOTER: color in the newsletter-box can not be changed
7) Slideshow on HOME-Page is on every page… even on products page… thats really a pitty! :/
Changing the style at Tabs collection on the home page does not change anything… also the text does not center on the buttons… and the text is overwriting the border of the buttons… looks very bad on the screen …
=> In addition: the pictures looks very small… and they are not the same as they are in your demo, because the texxt is beside the pic and nothing is happening by moving the cursor over the picture…
there are so many more problems…
How do we fix it?
Thanks for your help …
Best Alex
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com We want to understand exactly your requirements.
We will check it for you quickly!
Kind regards!
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com We want to understand exactly your requirements.
And, Please reapply all your requests and send us a single mail. So we will support you better!
Kind regards!
Hi.
I will make a video and send it directly to your mail.
Thankis a lot for your help. 
Best Alex
I Send you an Email via Wetransfer because the video was a little bit too big. Hope you can see everything and can understand me…
Just a few seconds ago I found the possibility where I can change the background of the menu … it´s doubled in your theme, and the first one is not working.
A little bit confusing… 
Hi mate,
Thank you for sending us the video Regarding your question,
Midnight Shopify theme only works on the Shopify platform. It won’t work smoothly on other platforms or similar platforms like Shopify.
Kind regards!
Thanks for your reply. As I said before and also in the video… Same problems on shopify … All the same.
Thanks…
and in addition: you are not answering my questions regarding:
- switch off the currency display in the header menu - problems the mega menu - problems with the display of the Blog articles - ...
Hi mate,
Please upload our theme to your Shopify store.
And, Please send to us your admin accounts or invite us by email: engotheme@gmail.com We will check it for you quickly!
- Guide for Add a new staff account: https://help.shopify.com/manual/your-account/staff-accounts/create-staff-accounts#add-a-new-staff-accountKind regards!
Hello, I have tried to make contact in the past. I am trying to get this theme to properly work on my shopify store. I have had to fix several things by myself but I have one issue I can’t fix. This is the mobile menu. If you could somehow help me out I would greatly appreciate it.
Purchase Code: 8a3ffbdd-c51c-4391-94c6-a9747db94806
Hi Mate,
Thanks for using our theme.
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers 
Kind regards!
Love the theme. Looks great! I am trying to upload it to Shopify but I am getting this message:
zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”
How can I remedy this?
Hi Mate,
Thanks so much for using our theme 
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website 
Kind regards!
Hi, I just downloaded your theme (Midnight) for shopify but I have got a problem with upload this theme to shopify. Please contact me as soon as possible.
Thank you, Mark
Hi Mate,
Thanks so much for using our theme 
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website 
Kind regards!