114 comments found.
Hello, I am following up on a question about the Noren theme. Do you have an updated version that is compatible with Shopify 2.0? Also, I have hired several contractors to fix the template, but it still does not appear the way it does on the preview. Does this company freelance work, if so, I would like to get an estimate on your pricing to fix the template since it is your creation. Outside web designers have not been able to place my products on the correct page or assign pages correctly, stating that it is not a Shopify theme. This is nerve-racking given that I love the theme and we go live at the end of this month.
Thank you for your time and consideration.
Josette
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hello there,
I have purchased this theme but everytime I upload it to my shopify store it says that the liquid theme is missing, Can you please help. Thanks!
Email: hersheyhilado@gmail.com
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
Is There a trial version for noren theme in Shopify. If yes, how do I get it?
Hi mate,
Thank you for your interested in our theme.
Noren theme has no trial version.
However, you can experience it right in our demo: https://noren-demo.myshopify.com/ - Landing page: http://landing.engocreative.com/shopify/noren/Noren really is a very wonderful theme. Hope you will buy Noren theme and become a our dear client.
We believe you will be satisfied!
Kind regards!
I am writing because this theme is not uploading to Shopify. When I contacted Shopify, they advised me to contact the creator of the theme. So I did. Further, the error message that I am receiving is as follows: “zip does not contain a valid theme: missing template “layout/theme.liquid” Please help me resolve this issue. Best, Josette
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
I purchsed the Noren Shopify theme and it will not upload to our website: Error code:
zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”
Please advise how we rectify this.
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
Hi, found 2 bugs in your theme v1.0.0.3.
1st, the link to checkout in the header-minicart.liquid is relative to the current path. It should be ”/checkout”, not “checkout”. You can even reproduce this bug in your demo app.
2nd, the CloudZoom js plugin blows up if you have a 1 or more variants for a product with a featured-image. Offending code is in product.liquid:249,
if (variant.featured_image) {
$('#ProductPhotoImg').attr('src',variant.featured_image.src);
$('.cloud-zoom').attr('href',variant.featured_image.src);
$(".cloud-zoom").CloudZoom();
}
The selector $(”.cloud-zoom”) does not appear to exist on the page?
This breaks other js on the page, such as clicking on the cart in the menu to be able to checkout.
I’m surprised these bugs havent been picked up before, they are pretty serious issues for a live site. Our analytics show people abandoning carts.
Can you fix this as a priority please?
Hi mate,
We are having a long holiday.
Please send your issues and inquiries to email us: engotheme@gmail.com
We will reply you as soon as possible.
Note: Don’t forget to send us your purchase code and your Themeforest account name 
Kind regards!
hi, my client had purchased your theme and we have installed it on clients Shopify store. joyari.myshopify.com. we are facing a bug while login on mobile devices. as soon as we try to enter email id the login popup disappears. please, can you resolve this bug in your responsive theme which we had installed in our store? joyari.myshopify.com. kindly do let me know if you require collaborator access and share an email id
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
We need to verify that you have purchased a license to use our theme!
And, Please use the ThemeForest account you used to purchase Hosoren Theme to contact us.
Then our technical team will assist you in the best way!
Kind regards, EngoTheme
Hi, We just bought your Theme (Noren – Shopify) but there are few missing files. Can you please help me these missing files.
zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”
Hope to hear from you soon.
Regards, Numit Salian numit.salian@gmail.comHi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website 
Kind regards!
Hello. Buyers are not able to checkout on mobile if they add more than three items to their cart. How can this be fixed?
Hi mate,
We checked carefully and everything worked fine. Please check that your item is in stock or out of stock.
Or, Please send your support request with some images, demo link and short video via: engotheme@gmail.com We want to understand exactly your requirements.
Then, Please send to us your admin accounts or invite us by email: engotheme@gmail.com We will check it for you quickly!
- Guide for Add a new staff account: https://help.shopify.com/manual/your-account/staff-accounts/create-staff-accounts#add-a-new-staff-accountKind regards!
Hi, I purchased the theme a while ago, and now I just need to know where to change the “logo url link location”. I need it to link to another home page. Where in the css is this?
Thanks.
Hello, I have sent you an email, please respond. Thank you!
Hey Guys, im wondering if you could help me with a little issue. I would like to overlay the header (navigation and logo) over the main content. Could you let me know how i do this via css?
Thanks
Hi mate,
Your request has reached the ability to customize the Noren Theme.
Please send your support request with some images, demo link or short video via: engotheme@gmail.com.
We will check it for you quickly!
Kind regards!
Hi,
I have purchased the Noren Theme. I can supply the purchase code for proof if requested on this question.
I am just wanting to know where I go to add the blog section in the main menu as well as ensure the links to the areas such as Faqs, Blog and Shop can also be seen in the main menu on the home page.
I can edit the content on these pages but cannot see them in the menu tap on the home page for Index 1.
Thank you, Luke
Hi mate,
Thanks for using our theme 
Please send your support request with some pictures, demo link or short video via: engotheme@gmail.com.
And, Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it for you quickly!
Kind regards!
Hi, Just purchased the Noren Theme. I tried uploading the zip as per Shopify’s instructions and it says that its not a Shopify theme like the description in the Noren write up says. it comes up with :
zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”
Please resolve this. I have the code available to prove my purchase.
Kind Regards, Luke
Never mind I fixed it
Hi,
I’m having an issue with the pagination on the Noren theme. The site is loaded with products; however, the item total at the top isn’t giving me a proper total. iI simply reads “Item 1 to of items”.
Because of this, there is no pagination and creates a large scroll of products that eventually cut off. Can you please advise on this issue?
Thank you
I was able to correct the pagination problem; however, there is still an issue where the items don’t refresh when I go to the next page.
So, for example, if there are three pages of items and the first page shows “Item 1 to 12 of 424 items” at the top, when I click the second page and it scrolls up and loads the next set of products, it still remains as Item “1 to 12 of 424 items”. It will not refresh the quantity until the page is physically reloaded.
Is there anyway for the items count to be reloaded on the next page click?
Thank you
Hi mate,
Please send your support request with some pictures, demo link or short video via: engotheme@gmail.com.
And, Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it for you quickly!
Kind regards!
Hi! I’m having an issue with the pagination on the Noren theme. The site is loaded with products; however, the item total at the top isn’t giving me a proper total. it simply reads “Item 1 to of items”.
Because of this, there is no pagination and creates a large scroll of products that eventually cut off. Can you please advise on this issue?
I am a developer working for a client and I have the purchase code available upon request. I just need to know where to send it.
Hi mate,
Please use the ThemeForest account you used to purchase Noren Theme to contact us.
Then our technical team will assist you in the best way!
Sorry for the inconvenience.
Kind regards!
Hi, I just purchased the theme, when I go to upload it I get the following errors from shopify:
zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”
Nevermind, I got it fixed, I was uploading the general zip folder instead of the ones in the Source folder. One more question, can I use this theme across multiple stores of mine?
Hi mate,
That isn’t possible, each license is only used for a single website.
If you want to use Noren Theme for another website you need to buy more licenses for it!
Thanks for your purchase 
Kind regards!
You mean once I upload it it is done and I cant use it on another shop? I uploaded it as a test on a curtrent shopify store which I plan on closing, and was gonna open another, so I have to buy another license? Anyway to revoke that one so I can use it on my new shop?
Hi mate,
In fact, we can’t prevent you from using Noren theme for many different websites. This only depends on your respect for copyright 
You can completely install testing for a demo store. But when you use the official, you only use a license for an official website 
If you have a need for another website you need to buy additional licenses for it 
Kind regards!
I understand. Would it be okay with you if I use it on multiple shops and as soon as I make profit I then purchase additional licenses? Its because I have multiple store ideas and a limited budget for everything (ads, themes, and other costs needed to spend). So like I use it on multiple stores, then once I make the $56 in my 2nd, 3rd, etc store (not first since ive already paid for that) as profit I purchase a license for that store?
Hi mate,
That is possible.
Hope you will be satisfied with our product 
If you like our theme, do not forget to vote it 5 stars. We are really appreciate your vote 
Thanks and have a nice day 
Hope that your business more and more develop 
Kind regards!
Thank you my friend, I appreciate the kind words.
Hi There,
I purchased this theme and tried to customize it and came across this theme does not support the Shopify section features. Please explain..How do i customize then?
Thanks.
Hi mate,
Thank you for purchase our theme 
Noren theme support custom sections on the Homepage, instructions below: - Step 1: In Customize theme, click Homepage: http://prntscr.com/hvctct - Step 2: Select sections for Homepage: http://prntscr.com/hvctq8 - Step 3: Customize selected sections: http://prntscr.com/hvctzz
Let us know if you have any questions, we will assist you promptly.
Kind regards!
Hi! I’m using your template now and I cant seem to know how to work(edit) with the About us and FAQs page. Thank you!
Hi mate,
You can customize it in Customize theme: http://prntscr.com/hnot9f http://prntscr.com/hnosycKind regards!
Hi, I am using Noren Index 3 and I noticed that in the quick view of my product theres an ‘Add to Cart’ button which gives you a ‘successful’ pop up once you’ve added the item to the cart. I am trying to replicate a similar thing on my ‘collections’ page, is this achievable? I can only seem to get the ‘Add to Cart’ button on the ‘collections’ page to go to the Cart page but all I’d like to do is give an indicator to the user that the ‘Add to Cart’ function was a success. Thanks!
Hi mate,
Thanks so much for using our theme :)
We have not really understood your request. Please clarify your mean with a few short pictures or videos …
Kind regards!
Sure so there is a pop up when I click ‘Add to cart’ from this page… https://noren-demo.myshopify.com/collections/all/products/briefcase
And I’d like to achieve the same pop up when I click ‘add to cart’ from this page… https://marienberg.myshopify.com/collections/all (to log in you can use ‘fruila’)Are you able to provide support?
Hi mate,
Your request has reached the ability to customize the Noren Theme. Sorry because we are unable to assist free for you.
Please contact us by email: engotheme@gmail.com if you want to do that function on the collection page.
Kind regards!