230 comments found.
My Global Settings for Post Sidebars doesn’t seem to be working? I have nothing selected on the Post page but in Theme Options I have Right Sidebar selected.
Also are there any plans to come up with more styles for Posts and Blog listing page? This theme is very limited in alternative layouts.
Hi, yes we will be updating our products with new demos and new layouts.
Regarding the issue, please do open a ticket at support.anpsthemes.com so our support staff can help you out.
Thank you and best regards
Thanks I have run out of support so don’t want to pay for support for something that should be working.
When will you be releasing updated layouts?
We will recheck the settings you mention and get back to you on this, if it’s indeed a bug we will issue an update. Regarding the layouts I cannot give you any ETA in this moment.
I would like to take this moment to mention that support gives you access to our help more efficiently. For example if a bug is reported it takes more time to upload it and make it available for downloads, since it goes trough approval process here on TF, which can take some time.
If a client for example finds a bug and need it to be fixed asap, we usually fix it and send the necessary file trough our support ticket with the instructions what to change, so you do not need to wait.
This is just one of the many benefits.
Thank you for your understanding and best regards
Hello. I installed the dummy 4 content in the theme. But everything seems triple and distorted. You can see from pictures. How can I solve?
https://i.imgur.com/undefined.png https://i.imgur.com/BkI4vOg.pngIt seems that you imported demo content multiple times. Please open a ticket at https://anpsthemes.freshdesk.com so our support staff can help you sort this out. Thank you and best regards
Thanks for reply. Demo content only installed once. Already opened a ticket: https://anpsthemes.freshdesk.com/support/tickets/7693
Wait for help. Thanks.
Hi. Thank you. On weekends we do not support so our staff will be on it tomorrow morning. Best regards
Dear reader,
Slider Revolution is deactivated by the provider because I couldn’t log on to WordPress.
Slider Revolution – Premium responsive slider Versie: 5.2.6 | By ThemePunch
I installed all the updates at WordPress and I tried to activated it again but I got this message:
Fatal error: Uncaught Error: [] operator not supported for strings in /home/public/sites/www.ponittransport.nl/wp-content/plugins/_revslider/includes/framework/base-admin.class.php:71 Stack trace: #0 /home/public/sites/www.ponittransport.nl/wp-content/plugins/_revslider/admin/revslider-admin.class.php(572): RevSliderBaseAdmin::addMetaBox(‘Revolution Slid…’, ’’, Array, NULL) #1 /home/public/sites/www.ponittransport.nl/wp-content/plugins/_revslider/admin/revslider-admin.class.php(73): RevSliderAdmin->addSliderMetaBox() #2 /home/public/sites/www.ponittransport.nl/wp-content/plugins/_revslider/admin/revslider-admin.class.php(44): RevSliderAdmin->init() #3 /home/public/sites/www.ponittransport.nl/wp-content/plugins/_revslider/revslider.php(162): RevSliderAdmin->__construct(’/home/public/si…’) #4 /home/public/sites/www.ponittransport.nl/wp-admin/includes/plugin.php(1909): include(’/home/public/si…’) #5 /home/public/sites/www.ponittransport.nl/wp-admin/plugins.php(172): plugin_sandbox_scrape(‘_revslider/revs…’) #6 {main} in /home/public/sites/www.ponittransport.nl/wp-content/plugins/_revslider/includes/framework/base-admin.class.php on line 71
The PHP version at the provider is 7.1
This is the website: http://www.ponittransport.nl/I hope you can help me, Ton de koning
Hi,
Thank you for contacting.
From this error I can say that you are using very old version of Revolution Slider (which probably doesn’t support php version 7.1). I suggest you to update Revolution Slider to the latest version.
For further support please extend it on theme page.
Thank you and Best regards
Hi,
As soon as I update the ANPS theme should it not update the Revolution Slider since it is a part of the theme? I don’t have the option to update the slider separate and I just update the Forrest theme!
Thank you and best regards
I got it! I had to go to display/themedetails and then to the “Instal Plugins” tab. There I had to install the plug-in again. Strange that it wasn’t possible at the “Installed Plug-ins” in the sidebar. Now I got the old ( and the old one Version: 5.2.6 – deactivated and the new one: Version: 5.4.8 Activated). This took so much time to find. 
Hola! Why when you import the demo data is not imported pictures? screenshot – https://yadi.sk/i/rN6Dxx3FrprsVw
Hi,
thank you for contacting us.
Please note that original images are not included and instead of them there are grey images.
If you have any questions, do not hesitate to contact us.
Best regards
How can I reduce the height/space on the homepage between the slider and the main menu? Thank you
Hi, do you have any link to see the issue. I am not sure if its a space between or on the slider or menu. Thank you and best regards
Thank you! http://fsew.com/wp2/
Hi, is this revolution slider you are using? In any case you should either change the rows padding/margin values which you can do on the rows edit button (little pen icon) or you should have a remove top marking on the right side of the page.
I suggest opening a ticket at https://anpsthemes.freshdesk.com so our staff can help you in more detail.
Thank you and best regards
Hi. Do you support Gutenberg in WP 5.0?
Hi. No but you can use wp bakeries page builder. Thank you and best regards
Showing following error what should we do Revolution Slider Error: Slider with alias main-slider not found.
Hi,
thank you for contacting us.
We already replied on your support ticket. Please keep conversation there.
Thank you and Best regards
Hi, Is there a way to make row background images have an opacity?
Hi,
thank you for contacting us.
You can save image with opacity as .png with softwere like is Photoshop and then set them as row background. At this moment WPBakery plugin doesn’t have any other option.
For further support please extend it: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best regards
I thought that might be the case. Parallax background images seem to be alined to the top of the image. Is there a way to have a parallax background image aligned from the centre?
Unfortunately it is not possible. This is WPBakery plugin option and they don’t have such feature.
If you have any questions, do not hesitate to contact us.
Best regards
Hi,
I liked your theme and wanted to purchase today, but the review link is broken. May I know when the review link would be up again?
Hi,
thank you for contacting us.
I checked Transport demo and it seems everything is working. Could you please check again?
Thank you and Best regards
Any update coming for woocommerce 3.5?
Hi, yes, later this week we will start submitting updates our products. Thank you for your patience and best regards
Hello, is the template is compatible with WPML ? i try to translate in theme options, the menu button and menu button url for FR and EN but always the same url and text thanks
Hi, yes it is, please do open a ticket at https.//anpsthemes.freshdesk.com so our support staff can help you out. Thank you and best regards
How do I change the background color of the nav bar? There doesn’t appear to be an option for it in the theme options.
Nevermind – I found it under ‘Page Setup’. Thanks!
Hi, I am sorry about the late reply. What seems to be the issue, I am checking the site and everything seems to be in order?
Hi, yes When I compared both English and French version. I found out that some classes were not applied on English version of the website. Which is due to new update in template I guess. So I have added some css accordingly and seems to be ok now
Thank you for giving us the heads up. Best regards
How to completly remove sidebar on Posts? (Full width)
Hi,
thank you for contacting us.
You can add/remove a sidebar on a single page (edit this page). On single post, there is also a global option to add/remove the sidebar.
Hope this will help you.
For further support please open a support ticket: https://anpsthemes.freshdesk.com
Thank you and Best regards
i want to remove sidebar area on Post. Full Width Post without sidebar
Did you try to edit this post and remove sidebar there? Can you please give us direct url to this post and we will check it?
For further support please open a support ticket: https://anpsthemes.freshdesk.com
Thank you and Best regards
Hi, All RTL 100% Completed?
Hi, yes it is. Thank you and best regards. If you find any issues do open a ticket at https://anpsthemes.freshdesk.com and our support staff will help you out. Thank you and best regards
order complete. thanks alot for your clear/direct answer
You are welcome and again if you run into any issues, do not hesitate to open a ticket and ask for help. Cheers
Hmm is not RTL. also support too slow Please advise. and also dummy demo not have any pictures at all.
Hi. During weekends support does not work. Are you sure you activated rtl? If you opened the ticket, support will be with you forst thing monday morning. Thank you for your understanding and patience. Best regards
Yes i sure. i re-install all again in english. still no images. seems images + RTL is my problem
Please approve refund.
1- Theme not RTL 2- no images or ready content demo as said in deception
Your friends reply :
1- You friends said that theme forest have notice about images not include which is not true also. 2- need access to fix my RTL problem !! not have problem theme have is not RTL. my wordpress already in arabic also we know that 100% is theme not fully RTL. so why give access to fix small code which back again after any future tr installation.
RIGHT TO LEFT SUPPORT We have added RTL specific stylesheets, that add support for right to left languages(Arabic, Hebrew, etc.). WHAT YOU GET: 6 install ready demos WPBakery Page Builder (formerly Visual Composer) Revolution slider Unlimited sidebars Unlimited colors Easy one click update WooCommerce support Advanced admin panel Contact Form 7 WPML compatible Codestyle localization compatible Wide and Boxed version 4 predefined color chemese 100% Responsive Font awesome icons integrated Extended documentation 3 blog types And much more! Changelog:
down is what you advertise on themeforest. sorry forget to say that
Hello all well ?
I tried to change the logo but it does not change: /
Since you are using the transparent header option, please do check the bottom of the home page in WordPress, there you will find additional setting for the logo. I presume it works on other pages.
Hope that helped. If not please do open a ticket at https://anpsthemes.freshdesk.com so our support can help you out.
Thank you and best regards
hi how to make a menu like demo4 & GET A QUOTE
my website is www.nb-everything.com // thks
Hi,
thank you for contacting us.
You need to enable menu button option in appearance -> theme options -> page setup.
For further support please open support ticket: https://anpsthemes.freshdesk.com
Thank you and best regards
Do you know why my Portfolio items would disappear from my Dashboard? The thumbnails load here but are broken if clicked on. https://patricktransportation.com/photo-gallery/
I bought this theme a few years ago and latest update caused this issue.
Hi,
thank you for contacting us.
We are sorry to hear this. Please open a support ticket: https://anpsthemes.freshdesk.com and include site URL and wp-admin login data.
Kind regards
Thanks for the response. I think it is the Anps theme plugin – I am troubleshooting now and may be able to fix myself. Will let you know.
Please let us know if you will need any help.
I was out of space on my server, but increased it and now the Portfolio items are there, but 404s – submitted a ticket.
Our support staff already answered you and as I heard helped you to solve your issue. If you Have time please rate our item, 5-star rating really help us to improve our product and services. Thank you and best regards
Thanks for the help! Re-saving Permalinks helped! 5-stars!
You are very welcome!
All AnpsThemes Text & Icon widgets now do not allow for HTML code in the text area….. This is breaking the look of our website after the latest theme update.
Hello, we will post an update shortly to Themeforest. Contact us on https://anpsthemes.freshdesk.com and we will send you the fixed file right away.
We apologize for the inconvenience.
