103 comments found.
Hi there,
I am wondering if it’s possible to change the email recipient of the “New offline payment #15639 is pending for donation”.
Thanks!
Hello, thank you for contacting!
CMSMasters Donations plugin sends e-mails concerning offline donations to e-mail address of blog administrator. You can set desired e-mail address in “Email Address” field of Settings -> General tab of the admin panel.
Should you have other questions please contact our support team at http://cmsmasters.net/support/
Thank you.
Thank you!
You are always welcome!:)
Hi! I want to add a Favicon, it´s posssible to do it with this theme? Can you explain to me how to do it, please? Thank you.
Hello, thank you for contacting!
To add a Favicon please proceed to the Appearance -> Customize and click on Site Identity:http://screencast.com/t/9pct5hT2B
http://screencast.com/t/oTfRfmXe9I
Should you have other questions please contact our support team at http://cmsmasters.net/support/
Thank you.
Thank you so much
You are always welcome!:)
Presales question: Does the theme have a child? Can the events be displayed in a calendar format? on the home page demo, there is a circular photo in the donate/orange section. Am I able to set up circular photos instead of square? Thank you.
Hello, thank you for contacting and for your interest to our end!
1) Yes, child theme is included to the theme archive.
2) Events view on our demo site is provided by The Events Calendar PRO. Here you can read about The Events Calendar and The Events Calendar PRO plugins’ options and abilities.
3) Desired result can be achieved with help of a custom code – our developers will gladly help you with it.
Should you have other questions please contact our support team at http://cmsmasters.net/support/
Thank you.
Hi. Id like to know if you are still giving support for this theme and if its Wordpress 5.0 compatible. Thanks
Hello, thanks for contacting and for your interest to our theme!
Sure, the theme is supported and is compatible with current WordPress version.
Should you have other questions please contact our support team at http://cmsmasters.net/support
Thank you!
When will support start for wordpress v5.x? Support is not yet included as it seems ..
Hello, thanks for contacting!
Theme version that is available for download at the moment is compatible with WordPress 5.x.
Should you have other questions please contact our support team at http://cmsmasters.net/support
Thank you!
We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.
Thanx! I’ve bought the theme but i am wondering where to find the documentation …
Hello!
Theme documentation can be found at the DOCS folder you downloaded from Themeforest together with the theme archive. (open index.html file in any browser).
Please contact our support team in case you need our further assistance.
Thank you.
Hi! How can i config footer columns? i’ve tried selecting the number in “personalize” your theme, but it doesn’t work: if i choose 4 columns for footer, it manage widgets in one column and the content is always on the left by default…how can i fix it?
Thank you!
Hello, thanks for contacting!
Bottom sidebar layout by default can be set here
We should note that this setting will be applied to newly created pages only while on pages that are already added there is a need to set Bottom sidebar layout manually on a page settings.
Should you have other questions please contact our support team at http://cmsmasters.net/support
Thank you!
We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.
how you configure the footer to find all the links in the website, like in the example, with the logo in the left side, other question is how you leave the dropdown menu that is not a page only have the name in the menu but it doesnt open thank for the answers
Hello, thanks for contacting!
Mentioned part of content is created with help of widgets added to a Bottom sidebar. Here are settings used on our demo site.
As for a menu – we recommend you to add a menu item as a custom link for a purpose.
Should you have other questions please contact our support team at http://cmsmasters.net/support
Thank you!
Is this theme compatible with WordPress 5?
Hello, thanks for contacting!
At the moment we are working on updates for WordPress 5.x and Gutenberg and strongly recommend to use 4.9.x WordPress version in the meanwhile.
If you updated WordPress to 5.x please install and activate the Classic Editor plugin and choose it here https://www.screencast.com/t/c6hH5OaiaR Thus there will be an opportunity to edit pages using CMSMasters Content Composer plugin. Classic Editor plugin can be downloaded here https://wordpress.org/plugins/classic-editor/
Appreciate your patience and understanding.
Hi, wanted to let you know that version 1.0.4 is available for download now, and it is compatible to WordPress 5.0.2. Please feel free to download and update, should you require any assistance please contact our support at http://cmsmasters.net/support
Thank you!
I uploaded the theme as well and Content composer does not open. When I try to click Edit any page. CONTENT COMPOSER button opens in middle and clicking it, it just updates the page. It does not show any sections. Need immediate assistance pls. thanks.
Hello, thanks for contacting!
At the moment we are working on updates for WordPress 5.x and Gutenberg and strongly recommend to use 4.9.x WordPress version in the meanwhile.
If you updated WordPress to 5.x please install and activate the Classic Editor plugin and choose it here https://www.screencast.com/t/c6hH5OaiaR Thus there will be an opportunity to edit pages using CMSMasters Content Composer plugin. Classic Editor plugin can be downloaded here https://wordpress.org/plugins/classic-editor/
Thank you for your patience and understanding.
Hi, wanted to let you know that version 1.0.4 is available for download now, and it is compatible to WordPress 5.0.2. Please feel free to download and update, should you require any assistance please contact our support at http://cmsmasters.net/support
Thank you!
hi! All the times I try to use the CMSMasters Content Composer it just does not work. For example, I open a page, I click to edit in Content Composer and it does not open the menu, he just saves. I cant edit. Can you help?
Hi, thanks for contacting!
At the moment we are working on updates for WordPress 5.x and Gutenberg and strongly recommend to use 4.9.x WordPress version in the meanwhile.
If you updated WordPress to 5.x please install and activate the Classic Editor plugin and choose it here https://www.screencast.com/t/c6hH5OaiaR Thus there will be an opportunity to edit pages using CMSMasters Content Composer plugin. Classic Editor plugin can be downloaded here https://wordpress.org/plugins/classic-editor/
Appreciate your patience and understanding.
Thanks 
You are always welcome!:)
Please don’t hesitate to contact our support team at http://cmsmasters.net/support/ in case you have further questions.
Thank you!
Hi, wanted to let you know that version 1.0.4 is available for download now, and it is compatible to WordPress 5.0.2. Please feel free to download and update, should you require any assistance please contact our support at http://cmsmasters.net/support
Thank you!
Is there a way to link the donate button to a custom page that does not have the form? I created a donate page with information on how to donate etc and I would like to link to that page instead and not have the form.
Hi, thanks for contacting!
Header Donations Button links to donate confirmation page with corresponding form by default. In case you want to use a page without a form I recommend you to create a button with needed link using Header Custom HTML field on a Theme settings/General/Header tab settings.
Should you have other questions please contact us at http://cmsmasters.net/support/
Thank you.
I can’t put pictures under the text.——“You must be the change you wish to see in the world”
Hi, thanks for contacting!
To set this image: https://www.screencast.com/t/APbdcA8V please edit the column: https://www.screencast.com/t/Rcf2RSQJpb and add the Background Image here: https://www.screencast.com/t/mp4ADqizdI .
If you still experience any problems, please submit us a personal request at http://cmsmasters.net/support/ with relevant WordPress credentials and our support agents will be happy to help you with the theme set up.
Thank you!
Hi there,
How can I get a price for custom work on this theme?
I would like to add a feature on posts for the blog. I would like to have the option to choose if to add the authors’ picture next to their name (above the main image of the post). On your theme Top Magazine under the title of the article, the author’s image plus name and the sharing buttons is perfect – I would like to have something like that but also have the option of choosing if I want to show the author’s image or not.
Please let me know what I need to do in order to get a price from you. Thank you!
Hi again, thanks for contacting!
Please note that we don’t provide paid services, and as much as we’d love to help, adding author image and moving sharing buttons to the top of the post on the Green planet theme requires significant modifications, that are beyond our support policy.
Our support acts in measures of item support policy: https://themeforest.net/page/item_support_policy . Appreciate your understanding.
Thank you!
Thank you
Hi, presale question, it is possible to improve/customize or edit the top menu so we can add other items like social icons and other small details, something similar to this https://www.projectaware.org/ ?
Hi, thanks for the question!
Sure, you can enable the Top Line and add the Top Donations Button, Top Short Info (using HTML tags if you need), and Top Additional Content as Top Line Social Icons or Top Line Navigation: https://www.screencast.com/t/VAAoPRKR48c .
Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!
Hi,
You had built a very nice theme and I want to buy it but is there also a demo import of the sample to work on it.
Hope to hear from you!
Hi, thanks for being interested in our theme!
Sure, the theme comes with an .xml import file that will instantly bring most of content to your site. Yet please note that all the images in demo content are replaced with placehoders, as the license does not allow us redistribute them.
Demo content can be imported in 3 steps: content import, settings import, sliders import, but it can be done really fast – please see the video tutorials here. Besides, we provide our customers with detailed documentation and our support team is always ready to assist you if any help is required.
Please don’t hesitate to ask further questions. Thank you!
Hi there,
I have a pre-sale question. Is there a way to choose the main image that we can see throughout the site on an author’s page?
Hi, thanks for contacting!
Sure, the info about author can be edited in the Users tab: https://www.screencast.com/t/07cUYkl9zOH .
Please don’t hesitate to ask further questions. Thank you!
Hi,
I actually meant the main image on the top, not the profile picture: https://ibb.co/jgxsBLThanks for the clarification!
The Heading image can be easily changed in the Theme Settings – Content tab: https://www.screencast.com/t/mFsH5Bs0gkmw .
Thank you!
I know about the default image, I just meant if I have the option to change it for each author? Meaning, if I can – it won’t be in the default section. Basically like a regular page where I can choose which image will be on each page. Is it possible?
The matter is that the author page is the archive page and cannot have the heading image that will be differ from other archive pages. So this image will be default for all authors. Appreciate your understanding.
Thank you!
Thank you
Hello, Is it possible play a video on main home slider rather than a photo?
Hello, thanks for contacting!
Sure, its absolutely possible! The main slider on our demo is made with the help of the Revolution slider plugin, it comes bundled with the theme, you can use it for free. You can easily add needed video to the slide’s background: https://www.screencast.com/t/Yq7Eqwukd5oI . Here you can find more info about this plugin: https://www.themepunch.com/revslider-doc/slider-revolution-documentation/ .
Thank you, should there be anything else you wanted to ask please do so!
Hi there,
Before I go ahead and purchase this theme, I have a question. On a post page, is there an option to have an author bio box?
Hi, thanks for contacting!
Sure, to see the author box please add the Biographical Info to the User profile: https://www.screencast.com/t/bidNLCrEaZ and it will be displayed on each post.
Please don’t hesitate to ask further questions. Thank you!
I didn’t buy the theme just yet so I can’t check, do you have a demo where I can see how it will look like?
Please check it here: http://green-planet.cmsmasters.net/2017/06/06/complete-depackaging-and-composting-liquids/ .
Thank you!
Thanks!
Hi, I am ready to buy your pretty modern nice theme. But, I´m a bit concerned about future updates, because there wasn´t any update since the first version. Will you guarantee me that this theme will get any updates soon? Thanks for reply
Hi, thanks for the question!
Current theme version that is available on the Themeforest is 1.0.1, and it was uploaded on May,9th 2018: https://www.screencast.com/t/g2N6KYX7i . Once the theme is purchased you will receive theme updates till the theme is available for sale on the Themeforest.
Thank you, should there be anything else you wanted to ask please do so!
Hi,
How can I change the colour (which setting is it) of the hamburger menu and the magnifying glass that are displayed on small screen ?
Thanks a lot !
Hi, thanks for contacting!
To change this color please proceed to the Theme Settings – Colors – Header and change the Header Middle Links Font Color: https://www.screencast.com/t/EyEgCrjNTeg .
Kindly let us know if you have any further questions or any assistance is required. Thank you!
