616 comments found.
I am having issues updating the PRIORITY theme. I can make the edits, and when I click Update, it doesn’t update.
Also, one of the plugins “WPBakery Visual Composer” needs an update, but it won’t allow it to be updated.
I get the error message “an error occurred while updating WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer.”
I am using Priority version 2.0.1542110064 and Word Press version 4.9.8
Here’s my purchase code: 39cbd154-6a2c-406d-af7a-2815a049fdbc
Hi.,
Thank you for contacting us.
Kindly note : We do not provide license to any of the Plugins that come along with the theme. We just provide the copy of the licensed plug-in. You can just ignore that message in your dashboard. That message appears in your dashboard, you can get the latest version of plug-in files from us when there is an update.
Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest version of plug-in files.
Regards., BuddhaThemes Support.
this didn’t answer the big question of not being able to edit the site. I appears to be able to make edits… but when click UPDATE… the changes go away.
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/buddhathemes .So that, we will check and have a clear look from our end.
Regards., BuddhaThemes Support.
Hi I have created a one page website and it works perfect on all search engine websites except for google chrome. It used to work fine on google chrome but not working now. On all other search engines safari, etc.. works fine
https://lastsqueak.com/Hi.,
Get into the file path /wp-content/themes/priority/framework/js/ and replace the jsplugins.js file using the below file ,
File : https://www.dropbox.com/s/iwcvwic0icqmwhm/jsplugins.js?dl=0
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end 
Regards., BuddhaThemes Support.
Hi!
A few questions about the preloader image: -It seems to be getting “stuck” and not moving off of the preloaded image when opening website. -we would only like the image to appear when you first go to the website not on clicking on every page.
For the theme color: we would like it to be our custom color: #8c2131. Please advise.
Please visit: http://allentaterealtorraleigh.com/ and advise. Thank you!
Theme skin color is what we would like to be custom. #8c2131
Hi.,
1 ) We have checked your site , it loads fine.
Ref : http://recordit.co/JscxKSx1I1
2 ) Sorry you can’t enable like that. You will disable the loader globally . ( Under Admin Panel > Appearance > Priority Option )
Ref : http://prntscr.com/ljgt80
3 ) You can change the color under Admin Panel > Appearance > Priority Option > Colors ,
Ref : http://prntscr.com/ljgtlb
Regards., BuddhaThemes Support.
An error occurred while updating Ultimate Addons for WPBakery Page Builder: Click here to activate license of Ultimate Addons for WPBakery Page Builder to receive automatic updates.
Hi.,
That is not an error message. Your Plugins are already active. No need to enter the license key to activate the plugin files.
Note : We do not provide license to any of the Plugins that come along with the theme. We just provide the copy of the licensed plug-in. You can just ignore that message in your dashboard. That message appears in your dashboard, you can get the latest version of plug-in files from us when there is an update.
Kindly, Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest version of plug-in files.
Regards., BuddhaThemes Support.
Hello. I do not see the Shop Fashion Demo as an option on the Buddha Panel Importer. How do I get this?
Hi.,
Thank you for contacting us.
Please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can install the theme for you.
I emailed yesterday still waiting for the theme to be installed.Thanks.
Hi.,
Thank you.
It seems that you forget to send us the following details, WordPress admin login- Domain Name, and FTP access login details – FTP Host name
You have send only the Username and Password for the both logins.
Regards., BuddhaThemes Support.
Hi.,
We have imported all the dummy data and make the required settings. Please have a look at your site.
https://itsjazzy.com/If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., BuddhaThemes Support.
Hi. help to understand the menu put a single page, but the anchors in the menu do not work in crome and mozilla. https://ppr.proekt-montag.su
Hi SetNet.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will check the issue.
Regards., BuddhaThemes Support.
sent, thanks for Your prompt reply
Hi.,
The issue has been resolved. Please have a look.
Please don’t forget to place your worthy ratings Your 5 stars has a crucial part in our overall rating!
Regards., BuddhaThemes Support.
This is very good, everything works, but now stopped working Recent Gallery))
Hi.,
Kindly send us some screenshot about your issue , so that we will help you better.
Regards., BuddhaThemes Support.
Hi.,
The issue has been resolved. Please have a look.
Please don’t forget to place your worthy ratings Your 5 stars has a crucial part in our overall rating!
Regards., BuddhaThemes Support.
Boa tarde!
Ao selecionar uma categoria no widget de seleção de categorias no menu do site, não deveria mostrar as páginas correspondentes? Ao selecionar não acontece nada. www.enovirtua.com
No aguardo.
Hi ENOVIRTUA.,
We tried to select the category links from your main menu and the page shows the corresponding blog items. Please have a look at the video taken from your site http://recordit.co/CTdSOCAqWb
Regards., BuddhaThemes Support
Qual navegador foi gravado o vídeo? Só funciona no Firefox. Não funciona no chrome, Internet Explorer e Opera. Favor gravar vídeo nos quatro navegadores. No aguardo.
Hi.,
Thank you for contacting us.
Please refer the attached screenshot : http://prntscr.com/lftdp7
Just add this css code in Dashboard > Appearance > Priority Options > Layout > Custom Css & Js > Enable Css > Yes > Paste the css code inside the text area > Save All.
@media screen and (-webkit-min-device-pixel-ratio:0) { #main-menu > ul > li.menu-item-simple-parent:hover > ul, #main-menu > ul > li.menu-item-simple-parent > ul > li:hover > ul { overflow: visible !important; } }
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end.
Boa tarde!
Como corrigir a home do site italiano https://www.enovirtua.com/it/ que antes aparecia como a home do site inglês https://www.enovirtua.com/en/ ? Não alterei nada e de repente o site italiano ficou com o código fonte na tela.
No aguardo.
Hi ENOVIRTUA.,
Can you send us the backend url of your italian home page so that we can check and let you know. We cannot find that page in the list of pages.
Regards., BuddhaThemes Support
Vocês precisam do acesso ao back-end? Solicite por e-mail o usuário e senha do site italiano. No aguardo.
Hi ENOVIRTUA.,
Please mail us the details to support@wedesignthemes.com
Boa tarde!
Problema com o menu no navegador chrome, ópera e internet explorer, não aparece o sub-menu, conforme abaixo:
Navegador Chrome, opção Enocultura: Não aparece sub-menu
Navegador Firefox, opção Enocultura: Aparece sub-menu
Navegador Internet Explorer, opção Enocultura: Não aparece sub-menu
*Navegador Ópera, opção Enocultura: Não aparece sub-menu *
www.enovirtua.com
No aguardo.
We have replied your mail. Please check.
Hi.,
Thank you for contacting us.
Please refer the attached screenshot : http://prntscr.com/lftdp7
Just add this css code in Dashboard > Appearance > Priority Options > Layout > Custom Css & Js > Enable Css > Yes > Paste the css code inside the text area > Save All.
@media screen and (-webkit-min-device-pixel-ratio:0) { #main-menu > ul > li.menu-item-simple-parent:hover > ul, #main-menu > ul > li.menu-item-simple-parent > ul > li:hover > ul { overflow: visible !important; } }
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end.
Resolvido
Thank you
Boa tarde!
Preciso do seguinte plugin atualizado:
Ultimate Addons for WPBakery Page Builder Você possui a versão 3.16.26 instalada. Atualize para versão 3.17.0. Ver detalhes da versão 3.17.0. Compatibilidade com o WordPress 4.9.8: 100% (de acordo com o autor) Please activate your license to receive automatic updates.
No aguardo.
We have replied your mail. Please check.
Não recebi resposta dessa situação. Não recebi o e-mail ainda.
Hi.,
Please, send us a message through the right bottom form located@ http://themeforest.net/user/buddhathemes so that we will send you the latest updated plugin files.
or
Please mail us the details to support@wedesignthemes.com
Boa tarde!
Como atualizar itens no woocommerce?
priority/woocommerce/cart/cart.php versão 3.4.3 está desatualizado. A versão do core é 3.5.0, priority/woocommerce/checkout/payment-method.php versão 3.4.3 está desatualizado. A versão do core é 3.5.0,
No aguardo.
Hi ENOVIRTUA.,
It seems that you have disabled the woocommerce plugin in your site and hence the notice is not shown in your site. Can we install the woocommerce plugin and check the issue?
Regards., DesignThemes Support.
Problema já resolvido.
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Thank you, we look forward to helping you!
Boa tarde!
Cadastrei 3 áreas diferentes para entrega, com suas respectivas opções, porém no carrinho não está aparecendo. Na minha cidade eu cadastrei motoboy e retirada no local, porém não aparece e está aparecendo PAC e SEDEX. Onde devo procurar o erro.
No aguardo.
Hello,
Loving your theme! Working on a few different things, but would like your help. Is it possible on header 6 to make the right side font smaller? Please see: www.allentaterealtor.com. Please advise on coding to do so.
Also, is it possible to eliminate white space below slider revolution before the first element. Please see: www.allentaterealtor.com. Please advise on coding to do so.
Thank you!
Hi.,
We can’t login to your site, it causes the “URL Not Found” issue.,
Please refer the attached screenshot : http://recordit.co/PDHakpzBYN
Hi so sorry I gave you the wrong URL! I was able to eliminate the white space from a previous template, but still would like the first issue of making the text smaller resolved.
URL: http://allentaterealtorraleigh.com
Thanks!
Hi.,
Sorry for the inconvenience,
We have checked your site. We cannot find your issue.,
Kindly, help us to have a better understanding on it by getting back with some screenshots like references. So that, we can have a clear look at your issue.
Hi..
Please help us have a better understanding on it by getting back with any screenshot like references and also issues and along with WordPress and FTP credentials through the bottom right form @ http://themeforest.net/user/buddhathemes . We will have a look at your issue and fix it ASAP!
Hi! I’m receiving a message in my wordpress telling me that the woocommerce files of the priority template are not updated and I’m also seeing some strange things in my cart (messages like:
Notice: WC_Cart::get_item_data ha quedado obsoleto desde la versión 3.3. Utiliza wc_get_formatted_cart_item_data en su lugar. in /home/animalesxt/www/wp-includes/functions.php on line 3853
I have the latest Woocoommerce version, the latest wordpress version and I think it is something with the priority.
The domain is animalesdepoder.com
Thanks!
Marga
Hi.,
Make sure you have been using our updated version 2.9 , if not kindly update the theme and check out the issue. Else Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/buddhathemes .So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
Hi, after updating theme to latest version i got this fatal error message:
Fatal error: Uncaught Error: Call to undefined function priority_mailchimp_list_ids() in /var/www/vhosts/pantareimilano.it/httpdocs/wp-content/themes/priority/framework/theme-widgets/widget-mailchimp.php:32 Stack trace: #0 /var/www/vhosts/pantareimilano.it/httpdocs/wp-content/plugins/buddhathemes-core-features/page-builder/pagebuilder.php(151): DT_Mailchimp->form(Array) #1 /var/www/vhosts/pantareimilano.it/httpdocs/wp-includes/class-wp-hook.php(286): DTPageBuilder->dtthemes_modules_init('') #2 /var/www/vhosts/pantareimilano.it/httpdocs/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /var/www/vhosts/pantareimilano.it/httpdocs/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #4 /var/www/vhosts/pantareimilano.it/httpdocs/wp-admin/admin.php(156): do_action('admin_init') #5 /var/www/vhosts/pantareimilano.it/httpdocs/wp-admin/plugins.php(10): require_once('/var/www/vhosts...') #6 {main} thrown in /var/www/vhosts/pantareimilano.it/httpdocs/wp-content/themes/priority/framework/theme-widgets/widget-mailchimp.php on line 32
This error prevent me to access to dashboard. Plugin buddha core and feature are updated and active. The only other plugin activated is for maintenance mode (as is now). It’s urgent. I sent FTP credentials Thanks.
Hi.,
It sound like you have not updated the Core Plugin. kindly get into the file path /wp-content/plugins/ and rename our “buddhathemes-core-features” to “buddhathemes-core-features-old” .
Now you can login to your backend, now you can install the update “buddhathemes-core-features” plugin.
Don’t activate that renamed plugin, if you have made any changes in old buddhathemes-core-features-old plugin kindly rewrite those files in the buddhathemes-core-features plugin folder, after that you can delete that old ( buddhathemes-core-features-old ) plugin file.
Regards., BuddhaThemes Support.
I sent you FTP credentials.
Hi.,
Please get back to us with your WordPress Login Credentials. So, that we will check your issue and fix it ASAP!
Regards., BuddhaThemes Support.
I meant plugin buddha core and for property
Hi.,
Yes , no need to rename property plugin . Just follow the steps for buddha core pluign.
Regards., BuddhaThemes Support.
/var/www/vhosts/pantareimilano.it/httpdocs/wp-content/themes/priority-child/framework/plugins/buddhathemes-core-features.zip…
What i have to do?
The plugins folders are all in the framework folder in the priority folder
Any news?
Why updating process registered such plugin path (in the priority-child folder) instead of the right one (priority folder)?
Sorry, i meant instead of content folder
Hi.,
Kindly, send us your WordPress admin login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
Sent. Thanks
Hi.,
You have already pasted the plugin folder inside your child theme and activated the updated version. In our next update we will fix this child theme path issue.
Let us know if you need anything else!!
Regards., BuddhaThemes Support.
thanks
Hi pantareimilano.,
You are always welcome to ask us your queries and we are ready answer it with pleasure.
You can help us out greatly by rating our theme for us, give us a nice 5 star rating!!
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance.
Regards., BuddhaThemes Support.
Good Morning,
I recieved some mistakes from the Google Search Console where it tells me the “location” and “Summary” spaces are missing. However the spaces are correctly filled (I send screenshot), do you have any news about a similar query or you know what might be the problem? Thanks!
https://1drv.ms/u/s!Ah8RHWmm4B0o7CSzzLcgQ8lL-swfHi.,
Sorry for the inconvenience , here before we have not met this kind of issue . So , we are not sure which causes this kind of issue.
Kindly send us some more details ( When and where do you met this issue ) about your issue along with site link so that we will check from our end.
Regards., DesignThemes Support.
Yesterday we received the notification, the web address is technaid.com
Thanks!
Hi.,
Can you ask google search team for the exact fix that needs to be done for this issue and let us know so that we can help you better.
Regards., DesignThemes Support.
Hello!,
After waiting for a response from Google on this aspect and seeing that we have not received it, nor know any other way to contact them, I answer with a screenshot of the flaws in question. (https://1drv.ms/u/s!Ah8RHWmm4B0o7VvLpHS0WiwL99PG)
In another order of things, I would also like to be able to update the plugins that are included with the theme: Slider, WP bakery ….
Thank you!
Hi.,
1 ) Kindly try to find where the error occurs via hover or click the text error , and also kindly send us the screenshot with English text along with video . So that we will have a clear look from our end.
2 ) Send us a message through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will send you the latest version of plug-in files.
Regards., BuddhaThemes Support.
Hello ! I have some questions to ask. Hope you help. 1. In the product details. If you want to enter the “Specifications” then you have to edit it yourself. 2. How do I create a layout of the service page? And in which section? 3. I want to create the Event page is the same as the Demo page that you send, but I import the link broken to 404 error, please guide yourself. Thanks Very Much
Hi.,
1 & 2 ) Kindly send us some more details about your query with some screenshot / video so that we will help you better.
3 ) Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/buddhathemes .So that, we will check and have a clear look from our end.
Regards., BuddhaThemes Support.
Hi, I’ve just installed the Priority Theme v2.8 and there seem to be a good many glitches. The controls for the page builder are acting very strange and a few of the controls are not working. Gradients not working, font colors not changing. Is there an update needed with this?
Hi.,
Sorry for the inconvenience cause ,
Kindly, send us your WordPress admin login and FTP login credentials ( along with some screenshot where you have the issue )through the right bottom form located @http://themeforest.net/user/buddhathemes .So that, we will check and have a clear look from our end.
Regards., BuddhaThemes Support.
Hi DesignThemes Support I have Themes Priority 2016.07.01 – version 2.4 BuddhaThemes Not updated wordpress 4.9.8
Please help me Thank you very much
Hi.,
Sorry for the inconvenience ,
Our theme is compatible with wordpress 4.9.8 , If you have any issue, let us know .
Regards., BuddhaThemes Support.
