591 comments found.
Hello, my Betheme Item Purchase Code doesn’t work. Where can I get help with this?
This is an HTML template not a WordPress theme
I am getting this error message in Rev slider area – “Vimeo Froogaloop Api Could not be loaded !” It had worked fine previously. I did re-download the plugins folder, so all plugins have been updated.
Please open a ticket on our support forum: http://support.beantownthemes.com
Actually i am building new wordpress builder, i like to use all your templates in my plugin to look more attractive to sell my product, is this possible with Extended licence and is there any rules after we purchase the license.
No that’s not allowed.
Ok, then what is use of extended license
Please contact Themeforest support if you need more details, they are in charge of the legal stuff, thanks.
If I want to have 5 users paying for creating their website, i really need to pay 1100 Dollars? 
No offer or something like that?
No, purchase 5 separate regular licenses 
Hi i buy you template but to up by filezila says me after stay a long time waiting says is not instaled because dont have the stylessheet can u help me?
This is an HTML template not a WordPress theme
ok so the muilti template how i can use? i drop the file in my hosting and i can see de template
Hello, Your template looks really cool! I am considering to buy your template. I have some questions.
- Is all your pre-built templates are compatible to modify as boxed/wide layout?
- is it possible to change between header styles?(Classic to split etc.)
- Do they all support dropdown menus? (Does it require too much CSS experience to modify?)
I bought this html theme a long time ago. now I use it but the contactform doesn’t works. what should I do?
Please open a ticket on our support forum: http://support.beantownthemes.com
hello. I bought this template long time ago but I use it now. the contactform doesn’t works. Con you help me?
i wouldlike to use the lawyer template but the folder content/lawyer dont exists, also every image on the page, and the index-lawyer show lots of errors…
Try using either WinRAR or http://www.7-zip.org to open the zip, the default zip opener on some Windows installations causes issues, thanks.
Hi, Do you have any embedded particles script within your templates? Thanks)
Hello, we don’t use that effect.. thanks!
Do your templates support RTL?
No RTL support thanks for your interest
Hi! the new template “cakes” is not working fine as the demo, the background does not cover the screen. Could you review it? thank you!
Please insert this CSS code at the end of cakes.css
@media only screen and (min-width:1240px) {
#Wrapper {
max-width: 100% !important;
}
}
Great template! will this template package come with demo images?
Not all images are included because of image licenses, thanks. You can find free images to use here: https://unsplash.com
can i use video in the portfolio section? (instead of photo)
You should be able to embed YouTube videos, etc
Hi, I think there may be an issue with the breakpoints on the LIFESTYLE template as at some points there is a big whitespace gap on the right hand side. This is true for the iPad and even if you drag your browser window smaller you will see at certain breakpoints it is no longer responsive and filling the screen, but there is a gap. Is there a quick fix for this?
Please insert this CSS code at the end of lifestyle.css.
@media only screen and (max-width: 1239px) and (min-width: 960px){
#Wrapper {
max-width: 100%;
}
}
Great, thank you!
Is this just a static, basic html, css, js template(not use framework like Wordpress, react, vue, ....)? I need static html pages template for my study.
This is an HTML template, another author sells the WordPress version, thanks
if i buy then u will give me images
Not all images are included because of image licenses, thanks. You can find free images to use here: https://unsplash.com
provide me images then i buy
I’ve downloaded the theme but …. I can’t find the golf demo. It seems the zip file does not include all the demo you show in the preview May I have all the demo ? than you in advance
Try using either WinRAR or http://www.7-zip.org to open the zip, the default zip opener on some Windows installations causes issues, thanks.
Could you please fix it? thank you so much
We just released an update with the fix for this. Please re-download and update your minimal2.css file.
great! thank you very much. I will do it
I’m sorry but the problem was not fixed. The issue still concerns the menu. As you can see now when you click on the menu icon the div slides from right without the menu item list. Moreover the header is not fixed like in the home page I hope u can fix it all soon
I’m not sure what you mean, did you check our demo again (clear your cache)? The interior menu works like the home menu.
Hi, the support documentation does not include the basic steps. Sorry for my lack of knowledge, but once I have chosen a theme, how do I organize the files and folders to work together? Everything is separated once dowloaded: index in one folder, content in another folder, images in another folder, etc. I placed all the relevant folders and files into one unique folder and nothing is working…? I am sure there is a very simple solution that I am just not thinking of… Thank you for your help, and again, apologies for my lack of knowledge.
Hello, as mentioned in the documentation:
The main homepages are located in the root (main) folder of the template and the interior pages and content are located within the content folder. You can either leave the files here or move them to the root of the website if you prefer (make sure to edit the paths of items if you move them to avoid broken links).
If you move any files you need to update the path on these files (CSS, JS, images etc).
Thanks and if you need any help you can start a post on our support forum: http://support.beantownthemes.com
Thank you for the response, I will try to organize them appropriately.
The downloaded file is missing many themes in the content folder!! (css, js, etc..)
Try using either WinRAR or http://www.7-zip.org to open the zip, the default zip opener on some Windows installations causes issues, thanks
