3674 comments found.
Dear Author, I have purchased Job Monster theme and using it for my website. I would like to know how to update the Frequently asked questions. I am able to add or delete the FAQ s the “Noo FAQ” element but I am not able to update the content of each FAQ, Please help me on how to do that. Thank you
Hi.
Thank you for contacting us.
We use the Noo FAQ shortcode for the FAQ content, please go to edit the page and edit this shortcode, we will see the option to change that content. https://prnt.sc/lg5c64
Please check it again.
Thanks.
Hi Thanks for your quick response. I really appreciate it
I have another question. I recently faced a lot of issue as my site was hacked by Hex guys. Some how restored it. Now I see that the big update 4.5 has a fix is it true ? Then I need clear cut instructions on how to upgrade my theme without loosing my customizations please. Kindly send me the process. Thanks in advance
Dear Author, I have been getting a strange problem. I am unable to post the jobs as it is giving me “404 page not found error” after posting the job. Please check this screenrecording of the error : http://www.screencast.com/t/1pJLxwwB
Kindly help me, by solving this error as I am unable to post any jobs
Hi again.
Yes, we have found the issue from the upload file on the application form – where the hacker can attach to the site. If you have the custom on the theme, you need to use the child theme. All the custom in the parent theme will be lost when the updating.
We see your ticket on our support, we will check and let you know soon.
Thanks.
hi can you tell me how to reply privately please, I dont see any check box
Hi author, Did you check the problem.
Yes, our staff have checked and replied to the ticket. Please check it again.
Thanks.
Hello, The last responese I got is “to reply privately”
but I dont get any option to reply privately.. Also you can send me the instructions itself to my mail id , about how to solve 404 problem with “Post a job ” issue
On the reply box, you will see the private checkbox option.
https://prnt.sc/lhnzwq
Thanks.
I have valid licence but not able to reply to you
From nootheme
Yes, I see you have registered the license with that email venu.pgi@tech-tale…..in. Please login with that account and reply the ticket again.
Thanks.
hi , I dont see the reply box with tool bar at all and the checkbox also not visible to mark as private. I get a simple text box when I try to reply: please clarify how I can contact the support directly as I am loosing time here. .http://www.screencast.com/t/119kaDYcEo
It wont allow me to login with my email id it says special charecters are not allowed. Also, in the noothems I am unable to update my purchase code..it says the purchase code is already registered by another user. I am totally confused as I am unable to liverage the 12months support I paid. Kindly help me to solve my post a job issue that is giving 404 error http://www.screencast.com/t/51EqcCOM5
Hi again.
Yes, as I said, we found your purchase code registered under venu.p..@tech-ta… email. https://prnt.sc/li3f8j
If that is your account, please login with that account info, then you can access to our support site.
Please check it again.
Thanks.
hi thanks for your response.. I already logged in with the above email id…still cant see the private message option..
can you please give me your mail id , so that I can provide the access to my wordpress admin…I need to fix this issue of ‘getting 404 error Post a Job problem”. It has become very critical and we are loosing business please on www.corptrainerjobs.com portal
Hi author while i am trying to give reply from noothem it is asking ‘You must have valid license to reply to this topic’ and I entered purchase code but it is showing ‘purchase code is already registered by another user’. How can I verify my purchase in nootheme.
I am able to login to the nootheme..will send you a message privately..please check ur message. Thank you
Yes, we have checked your ticket and check the post a job function on your site. We need the FTP account to debug the source code. Please check it and let us know again.
Thanks.
Dear NooTheme Author, I have given you the ftp access . So far I did not receive any response from you regarding “my post a job 404 problem”
Please send me email update regarding the same. I appreciate your quick response. Thanks
Also I am unable to login the nootheme site my password does not work though its the right password and when I try to reset the password it is giving this error: “The e-mail could not be sent. Possible reason: your host may have disabled the mail() function.”
Hi again.
We have checked and fixed the email issue on our support site.
Please check it again.
Thanks.
Reporting:
It’s always glitching when creating a new user account through WP control panel. Refer to the SS: https://prnt.sc/lfft37
Hi.
Thank you for contacting us and sorry for the late response.
We have checked our site, tried to create the use, it still works fine. I think the issue from your site config.
Please give us your site URL, admin account via contact@nootheme.com email or submit a ticket to our support site. We will help you check the issue soon.
Thanks.
I updated the theme to the latest update and translated it to fit another purpose. However ever since the update the action control feature is not working, everyone can see all the posts whether registered paid up or not. Please help, my support expired. What must I do, I am losing money.
I assumed it was because of the translation but I have the theme installed on a sub-folder without the translation and still the action control doesn’t work. Plus I have been experiencing spam registrations after the update.
Hi.
Thank you for contacting us.
Please contact us via the contact@nootheme.com email. Give us your purchase code, site URL and account info. We will help you check the issue again.
Thanks.
Hello! I like your theme. Tell me please how I can translate the text “All Job locations” in a pop-up window of new job notifications. The Loco translate plugin cannot handle this.
https://cdn1.savepice.ru/uploads/2018/11/6/2a2cb84f9872e9342f330efd90b75c8f-full.jpgHi.
Thank you for contacting us.
With the custom field, you can change the field label in the custom field management, and translate the All keyword by change the string “All %s”.
If you want to use for multi-language, you need to use the WPML to translate the dynamic field.
Thanks.
presale question : Can i make the whole site don’t need any registration ? i nee employer to post job without registering and the employee don’t have to register to apply
Hi.
Thank you for contacting us.
Yes, you can disable the registration features on your site with our theme. The candidate can apply to the jobs without register, but if you want to post a job, you need to register with Employer account or post the job via the back-end.
Please check it and let we know again if you still have the question.
Thanks.
Hi, On your theme demos are 9 options but when I import the demo is just one demo? Could you advise how to get all 9 demos installed. Thanks Alin
Hi.
Thank you for contacting us.
All our home page demo imported to your site when you importing the demo. Please check the pages management, you will see another page.
Thanks.
Hi, Automatic Update has stopped working and wordpress doesn’t find new versions of Jobmonster. It was working fine some weeks before. My purchase code is correct. Could you please give me any clue to fix this? Thanks.
Hi.
Thank you for contacting us.
Yes, we have the issue with auto-updated from our server, it can’t verify the purchase code with Envato. Please copy/paste the purchase code to our setting and recheck again. It can help you get the update working.
Thanks.
I have deleted and reset purchase code whit no luck. This issue is important. I was hacked yesterday because i culdn’t make the update in time. Is it possible to update manually?
https://www.wpbeginner.com/wp-tutorials/how-to-manually-update-wordpress-using-ftp/
Thanks.
Hi, I would like to know how to make the headers to not get cropped when viewing in mobile version. Thanks!
Hi.
Thank you for contacting us.
Sorry, we must use the mobile menu to make the header display fine on the mobile. Because it can’t display full menu item as the desktop on the mobile view. It will break your site display.
Thanks.
Hello
1. My website got hacked by HEX hacker, please provide an update to prevent this.
2. Are we able to send email (backend & frontend) to non registered candidates following up with their job applications?
Thanks!
Hi.
Thank you for contacting us.
Please updated our latest version, we have fixed the Vulnerability issue. Or you can contact us via the contact@nootheme.com email. We will help you fix the issue soon.
With the non-registration candidate, they can’t access to front-end dashboard to manage their job application. The just can get the notice from the employer via the email.
Thanks.
Thank you. So is there way to send emails directly to their email ids from the backend? Like just want to update comments so that they can get it on their emails.
No, you can’t send the email directly to their email id from the backend. On the backend, you can manage the Job Application, see the email, but it doesn’t have the email action. You can get the notification email when the user applying for the jobs. Then you can reply it via the email.
Please check it again.
Thanks.
Hi, is Arabic and RTL fully supported? can you provide a demo? and does it support candidate packages (subscription) Do you plan to have android/iOS app for this theme?
Hi.
Thank you for contacting us.
Yes, our theme fully RTL supported. We don’t have the RTL demo, we will add the demo link later.
With the candidate package, you can check on this link http://wp.nootheme.com/jobmonster/resume-packages/
Yes, we have a plan to build the iOS app in the next time.
Thanks.
Hello,
I would like to ask: 1. About shortcodes on “Manage Application” pages. Is it possible to add some clickable shortcodes on “Actions” field? 2. As well as “Jobs” and “Jobs listing home” pages to inform, that suitable candidate has been found. 3. Can I change Resume page with WPBakery just add some other features?
Thanks
Hi.
Thank you for contacting us.
1. Our member page used the shortcode [noo_member_account], not only the Manage Application page. If you want to custom the manage application page, you can check the code at file /wp-content/themes/noo-jobmonster/layouts/dashboard/manage-application.php
3. The resumes are the archived page, so you can’t change the page via the WPBackery.
Thanks.
Hello,
And thank you for your answer.
I see that this template has a lot of opportunities. I need a stat for an candidates who had already done several jobs. In jobmonster template there is a counter of works, candidates, and so on. We met on other boards the number of works completed by the candidate as their rating detail. I would like to have such on resume page. It will enrich resume. Does the site give such functionality? How it’s possible to do? Could you please help?
Thanks
Hi again.
Sorry for the late response.
We don’t have the counter info for the resume submit, we just have the skill, awards, work experience, education and the custom field.
You can use the skill as the counter as you want.
Please check it again.
On the next version, we will consider the counter info for the candidate.
Thanks.
Hello again!
Thank you for your answer!
I would like to start multi language site construction. Which version is better for us to use subdomens or subfolders?
Thanks
Hi again.
With subdomain and subfolder, you can follow the article https://www.searchenginejournal.com/subdomains-vs-subfolders-seo/239795/
Thanks.
Hi Author, If I am charging employer to post the ad then how much how to pay for this theme?
Hi.
Thank you for contacting us.
You just need to use the regular license in that case. This is the theme features, you don’t need to pay for that feature.
Thanks.
Hi, Thank you for your prompt reply, I just want to know with which license i have to go i.e. Regular or Extended. If I will be charging employer to post the jobs. If I have to go with extended license then frankly speaking I have to go with some other templates.
No, you just need to have the regular license.
Thanks.
Please I want your email to contact you..
Hi.
Thank you for contacting us.
Yes, you can contact us via the contact@nootheme.com email.
Thanks.
Currently, an employer viewing resumes can see the resumes from other candidates not linked to any jobs they have posted. How do we prevent this so that an employer can only see applications for jobs they have posted?
Thank you for contacting us.
To view the resume listing for the jobs they have posted, we have the resume suggestion under the user menu. The resume suggest base on your job posting.
https://i.imgur.com/d7Xvnan.png
Please check it again.
Thanks.
Hi there, I have three things in Jobmonster theme I would love if someone could help me in:
Last update is not supporting auto resize of logo picture, that means once I submit picture it should be in specific height and width. In the resume once user try to write his education and experience period he should type it, I want it to be date-picker instead of typing. Users can upload file up to 64 MP which is not acceptable, how could I restrict the site to accept up to 3 MP for example.
Thank you for your cooperation.
Hi.
Thank you for contacting us.
1. With the logo upload, we have the image height option – where to change the height of the logo if you want.
2. Sorry, we can’t change the text field to date-picker, because some people need that is the text field.
3. To reduce the file upload, please change your PHP max_upload_file value, it will help you limit the file upload as you want.
Please check it again.
Thanks.
Actually i install theme but my email verification not working or not shown could u please tell me how to do email verfication please.
Hi.
Thank you for contacting us.
Maybe you should check the email function on your site and sever again. Some hosting block the email function. You also can use the WP Easy SMTP plugin to setup your email on your site.
Please check it again.
Thanks.
Hi guys,
Is there a demo website where I can login and see the admin options ?
So my Idea is – to have only one Employer and that employer to be the Admin.
He will be able to create, edit, delete jobs. Review job applications and send mass emaiils See who applied for which job from the admin dashboard
Candidates – will be able to craete profiles , log-in add info , apply for jobs, sign-up for job alerts when a job type is avaliable.
This can be done with your theme right without 3rd party plugins?
Hi.
Thank you for contacting us.
Sorry, we don’t support the admin demo account for the demo site.
Yes, with the admin account you can create/ edit/ delete the job via the admin dashboard. They also can review the application via the dashboard https://prnt.sc/lci1s1
With the candidate account, they can able to create a profile, apply for the job, create a job alert. you can log in to our site to see the features.
Yes, you don’t need the 3rd plugin, all our features include in the theme.
Thanks.
Тhanks. And if I want to change the words job,employer and candidate I can use poedit or which other plugin ?
Yes, If you want to translate the theme, you can use the Poedit or 3rd plugin as Loco Translate. You also can use the WPML to translate the dynamic content as the custom field.
Thanks.
The theme will be in English, just some words will be different like – job will be campaign and so on.
Yes. You also can translate/ change the text in the English language.
Cool thanks a lot!
Hey guys I bought the theme and I have a little problem.
When I change the jobs page permalink to something else the page is blank no jobs are showing how to fix it?
Nvm I found it – > Job Archive base (slug)
Yes, after changing the archive slug, you need to save the permalink config again.
Thanks.
Hi… How come I did not received an auto update alert … no alert after version 4.5.1.8.3
Hi.
Thank you for contacting us.
With that issue, please add the purchase to the quick setup again and check the dashboard/updates again.
Sometimes the issue from the purchase code.
Thanks.
actually i want to add otp activation functionality after registration how to do that please help
any update
Hi.
Thank you for contacting us.
Sorry, we don’t support the OTP activation function for registration form. We just have the email verification on the registration form.
Thanks.
Logout button not display
Thank you for contacting us.
Please go to the JobMonster/ Settings/ Member Menu and add the Sign out button to the menu as you want.
https://prnt.sc/lbmdpe
Please check it again.
Thanks.
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