232 comments found.
Hello AUTHOR , I want support in getting the demo installed, I have been sending you support requests for two days, writing here in the comments but sadly no reply ! not mentioning that I have purchase the 12 months support
Support provided by mail 5 days ago. Please check your mail.
thnx
Hi! Why are not responding neither on comment section nor via your support system, I am one of your customer who has bought the theme, please respond to my support ticket.
Support provided by mail 5 days ago. Please check your mail.
Hello. The team page template has a spelling mistake of word ‘Details’ on pic hover. The spelling it shows is ‘Deatils’ How can this be changed? Also, how does the Solonik Google Map icon description be changed? It always shows ‘Our Office – New york City’ and I dont see any option of changing it.
Use our last updated theme file. After install new version remove Solonick plugin and reinstall again from our required plugin notification. Team element issue will be fixed.
Did you checked All option from Solonick Google map element?
Awesome. Thanks. Excuse me as I forgot to remove and reinstall the plug-in. That fixed it. Double thumbs up. Finally I can make it live.
I will search for the Solonick Google Map element option for the text. I tried the fields but it might be that I didn’t try the correct one. Shall revert with update on that too in a bit.
Please check your mail.
I need help with the demo and i found ou u tell people :”””Send us a mail by using our item support form with your WP admin login details. I will setup you site like our demo. ””“what is WP admin login details and i would like to get support in gettting the demo
Support provided by mail 5 days ago. Please check your mail.
Hi There, This is beautiful. Is there any way you can send psds also when purchased? This would be great – and happy to pay more for them.
PSD not available.
thats a big shame. can i ask why not?
We are not offered PSD in our purchase.
Hi! The theme looks good and will buy it after your responses on my pre-sale questions. I am asking questions on this demo: http://solonick.webredox.net/fullscreen-slider/ 1. Can I add the custom icons like; Address, Phone & etc instead of social media at navigation bar at left side. 2. Can I edit the Get in Touch box which is at extremely top right with my custom text and link ? 3. Can I link multi pages in navigation ?
Thanks
need support ‘d sent 3 emails no one has answer.
hello, more than 4 days and not answer? please need support with my site.
Hello. I sent a reply back to your mail with the screenshots of the areas you had asked for in your support mail about 8 days back. Awaiting a response please. (Edited for a typo error)
Hi,
where I can translate button “view project” from Fullscreen carousel?
Thank you.
Hallo
is gutemberg compatibile via visual composer?
the demo is build with visual composer?
Regards
Hello webRedox, I have been working on the Team page and and I just cannot figure out how the setup has to be done to be able to show the page as your preview has it for ‘Team’ section. Could you please help.
I have also sent a support email
Replied by mail.
Thank you for quick response. I have replied back with the information as you suggested.
The logo is always shown very small
I’ve mailed you via: rishabh6845@yahoo.com for support. It has quite sometime since I’ve not heard from you. Kindly help Ass soon as possible.
Replied by mail.
I just love your support! <3 Thumbs Up!
I bought the template a month a go and i really like it but the media library just doesn’t work properly and the support hast been able to give me any solutions for may days now. The answer is ( Can you send your mail via your main envato account. means the account used for purchasing this theme. Thanks ) When thats the way i have done it a few times now already so hopefully i get some answer or help soon to fix this issue so that i can carry on with my project.
Please check your mail.
Kindly solve my problem too! I’ve mailed you with my Purchase Code too! 
Check your mail.
Kindly mention your working hours. I’m facing so much delay 
Our support team provide support full time but we maintain serial. Last time you provided wrong details. That why made some delay.
I just checked your site. You already imported dummy data. Late me know if you need more help.
Not everything is same. Could you re-import it?
Please check again.
Thanks for the help. Also, ow can the font of the website be changed? It’s not readable.
Solonick Google map element not working.
We even cant find a place to instert the Google Maps API key? No options in theme options.
Hi,
Use our last updated theme file. API issue will be fixed.
Thanks
We already have 1.5 latest – not working
Send us a mail by using our item support form with your WP admin login details. Support team will check that.
Hi! I bought the solonic theme and i really like it awesome job guys keep it up. this is just once problem i am having with the theme i want to add rev slider full with which will have a youtube video on my home page, but it does not appear in full width because of the predefined row settings.
Right now i am using the MP4 demo version of the theme but it doesn’t work for the mobile so that’s why i wanted to shift to the rev slider. do you think is there any way that you can configure it or tell me how to configure so i can also have the video on the mobile and tablet version?
Replied by mail.
Please reply to my emails last week. The theme is great but I’m not happy as your support is non existent.
Hi,
Sorry about that. But we have not got any mail from you. Please try to resend a new support request.
Thanks
Hi, I’ve sent my third support request and received the confirmation “your email has been sent”. This is the content of my request in case:
Please help with the following:
1. the first main picture doesn’t show up properly, how to remove pixels from the bottom?
2. how do you change the number of carousel items? I couldn’t find this option in your template.
3. please advise also how it’s possible to edit rolloever text on contact google map. I couldn’t find this option in the webuilder either
My website adriankurek.org, Thanks for your help.
Replied by mail.
Actually….. really awesome support. They took care of my problem within 30 mins. I was tired and cranky when installing, lost my patience.. Awesome theme with great support. The webRedox team is first-class.
Thank You
I would like to change blog page header as looks like comingsoon page main looks… how i will do that? could you please let me know? is it possible?