Hello there,

Thank you for purchasing our theme and for reaching us. Can you please clarify if you are using the latest version of the theme ? v2.2.3 is currently the latest version of the theme.

Kindest Regards, Ibrahim

Hello there,

Thank you for reaching us. Please add this custom CSS to Appearance > Customize > Additional CSS :

.header-logo-link { width: 150px; }

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. There are no theme options to make single product tabs sticky. You’ll have to rely on custom coding to achieve that. Same goes for adding/editing tabs in WooCommerce.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You can disable the adblock from page settings in the “General” tab : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-page-template/#general

You can then add Google Adsense code via WP Bakery Page Builder. If you are trying to edit Visual Composer in home pages and the changes do not reflect, please check the home page options and make sure that you’ve enabled “Page Content”. Ref : https://docs.madrasthemes.com/electro/topics/troubleshooting/home-pages/visual-composer-does-not-work-with-home-pages/

You can uncheck the other blocks if do not wish to load them as well.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. If you are using variable product please make sure you’ve set the inventory for all the variations.

Please note the theme does not do the calculation in inventory. It only styles the output. It is most unlikely due to the theme.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Cross sell products show in cart page. Are you looking at cart page ?

The “Related Products” in single product page are actually random products selected by WooCommerce based on tags. Ref : https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Sorry for troubling you. I have found solution. I shouldn’t creatted new template. I deleted it and edited one that already existed. Regards, Robert

Hello Robert,

Glad your issue is resolved. Please do not hesitate to reach us if you have any questions related to our theme.

The theme is translatable and we have included all the strings with the pot file. You can use a plugin like loco translate to translate the theme into your language. You can find instructions here : https://docs.woocommerce.com/document/woocommerce-localization/#creating-custom-translations-with-loco-translate

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. I do not see this issue. Can you please clarify which URL has this issue ?

Thanks, Ibrahim

Linkedin. Its your demo.

Hello again,

Thank you for pointing this out. I think we’ve made a mistake while migrating from font awesome 4.x to 5.x. We’ll correct this.

Once again thank you for pointing this.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Please use this custom CSS to remove border color :

.mobile-header-v1 .site-search .widget.widget_product_search form input.search-field { border-color: transparent; }

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Currency converters are provided by many third-party plugins. You can use any plugin of your choice. We do not have any specific recommendations.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Can you please give us your current URL ? I will take a look and suggest a CSS.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. You’ll have to uncheck “Automatically generate password” from WooCommerce > Settings > Accounts. Ref : https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thanks, man, you’re perfect

You are welcome

Hello there,

Thank you for purchasing our theme and for reaching us. “Recommended Products” is a static block used as a jumbotron. A shop page jumbotron is assigned via Electro > Shop > Shop Page Jumbotron. You can simple de-assign it to remove the block.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. To setup brands,

1. You will have to create an attribute and call it “Brand”.

2. Once you’ve done that you need to assign this attribute as a brand attribute in Electro > Shop > Brand Attribute : https://www.youtube.com/watch?v=siGBnK73EGM&index=9&list=PLYq0ehQTXpCROmA2eVQ8s7oHJRpp6Ul30

3. You can now add logos to the attribute that you’ve chosen as brand.

4. Once you’ve added your brand logos you can enable brands slider from Electro > Footer > Enable Brands Slider.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

thanks a million dear !! it worked perfectly ..

Hello there,

Thank you for purchasing our theme and for reaching us. Here is a list of all the available icons to use in Electro :

1. Electro Icons : https://transvelo.github.io/electro-html/fonts/index.html 2. Font Awesome Icons : https://fontawesome.com/icons

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Would like them in line on both mobile and desktop

Hello again,

Thank you for your clarification. The misalignment is due to 2 things :

1. You have an additional badge “New” which occupies the space causing misalignment.

2. Image sizes. If you are not using same image sizes ( cropped ) then your images will be of different sizes and hence cause misalignment.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You can find the Visual Composer code for Home v7 here : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v7/home-v7-via-visual-composer/#home-v7-vc-code

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thanks!

Hello there,

Thank you for your interest in our theme. The theme is a WooCommerce theme and supports all features of WooCommerce. WooCommerce allows you to add affiliate links and products. Ref : https://woocommerce.com/videos/woocommerce-external-affiliate-product-overview/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Great thanx! well done! how to add .pot file to electro theme?

great! thank you

Glad your issue is resolved. Please do not hesitate to reach us if you have any questions related to our theme.