Discussion on Electro Electronics Store WooCommerce Theme

Discussion on Electro Electronics Store WooCommerce Theme

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7316 comments found.

Hello,

Just a small question:

Does the theme supports the Gif or animated logos, because we want to add an animated logo.

Many thanks in advance

Hello there,

Thank you for purchasing our theme and for reaching us. Site logo is a WooCommerce feature and has been removed from theme options. You should be able to upload animated logos using gif files. Let us know if you run into any issues.

Kindest Regards, Ibrahim

iam not eble to see changes that i made on the electro dashboard

Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support with screenshots of the issue and we’ll help resolve.

do u use like some code or plugin that save the cache on this theme?

Our theme does not cache the settings. It is outside of theme’s scope. If you’d like us to take a look into the issue please let us know through the support.

after installing and activating childthemes , WooCommerce and YITH WooCommerce Wishlist unable to install

why only the first (v1)demo content is working, ?? others doesn’t activate, it keeps on showing the first (v1) first demo.

and to avoid multiple demo content activation or congestion how do i remove an already installed demo without using WP reset plugin??

Thank you for getting back. The theme is a WooCommerce theme and supports all features of WooCommerce. Please follow WooCommerce documentation to setup shop and manage products: https://woocommerce.com/documentation/plugins/woocommerce/getting-started/setup-products/

Our theme’s one click demo import includes all demos. Please check “Pages” in your admin panel for all the pages imported. To set a page as a home page please navigate to Settings > Reading > Front Page.

Please note there is no way to remove demo content that are imported as the plugin does not track the content after import.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

tipoghid

tipoghid Purchased

Hi there! Quick question: How can I show Brand name in Shop page? From Documentation page I don’t understand. I know my support subscription expired but please help me, it’s a small request. Thank you!

Hello there,

Thank you for purchasing our theme and for reaching us. Do not worry about the support status. We are always happy to help as best as we can.

As for brands, here is the custom code to display brand name in product loop:

https://gist.github.com/ibndawood/105fbb4797bc1e10395bf1bd105e0f0c

Please copy functions.php into your child theme’s functions.php. Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

I installed demo content with Home v12. Bu I could not edit “Brands Block”. Where can I find “Brand Blocks” content?

Hello there,

Thank you for purchasing our theme and for reaching us. Can you please clarify what is the issue you are facing with the brands block?

Kindest Regards, MadrasThemes

I installed demo content with Home v12. Bu I could not edit ”Brands Block”. Where can I find ”Brand Blocks” content?

Our latest version of the theme uses MAS Brands for WooCommerce plugin for managing brands. We’ve documented how to setup brands here: https://www.youtube.com/watch?v=9KTYwoiX2is

Once you’ve done that you need to assign this attribute as a brand attribute in Electro > Shop > Brand Attribute : https://www.youtube.com/watch?v=siGBnK73EGM&index=9&list=PLYq0ehQTXpCROmA2eVQ8s7oHJRpp6Ul3

Lucasnr1

Lucasnr1 Purchased

This comment is currently being reviewed.

Lucasnr1

Lucasnr1 Purchased

Hi, I’ve been waiting since yesterday for help since I got an email in response to my ticket that I will get express help.Well today has ended a two day wait. No response to my tickets. No help has been granted. Wasted time. Please help as soon as possible. Thanks.

Hello there,

Thank you for purchasing our theme and for reaching us. We are sorry about the delay in response. August 15 is a statutory holiday in our country and hence our support was offline. We’ve stated this in our support auto response as well as have included this in Envato’s support tab.

We’ve responded to your ticket with the required information. Should you have more questions or have issues please do not hesitate to reach us.

Kindest Regards, Ibrahim

Lucasnr1

Lucasnr1 Purchased

Terrible experience!

Hello there,

Thank you for purchasing our theme and for reaching us. We are sorry about your experience. Our demo import uses industry standard one click demo import. We’ve do not have any major or known issues with our one click demo import.

We are not sure why you are facing issues with the import. Fortunately, our support team is skilled to handle any issues that you may face with our theme. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support with additional details and we’ll help resolve.

Kindest Regards, MadrasThemes

Lucasnr1

Lucasnr1 Purchased

I;’ve tried importing several demos and non of them work. Nothing changes!

Thank you for purchasing our theme and for reaching us. Our demo import uses industry standard one click demo import. We’ve do not have any major or known issues with our one click demo import.

We are not sure why you are facing issues with the import. Fortunately, our support team is skilled to handle any issues that you may face with our theme. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support with additional details and we’ll help resolve.

Lucasnr1

Lucasnr1 Purchased

do you have a support forum?

Hello there,

Thank you for purchasing our theme and for reaching us. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support with the issues that you are facing during one click demo import. We’ll resolve the issues. Please include screenshots, URL and website details if possible.

Kindest Regards, MadrasThemes

Lucasnr1

Lucasnr1 Purchased

Guys I just bought your theme and downloaded the dummy content. It looks nothing like the one you are advertising. It’s completely broken up, the dummy content didn’t load, the typography is’nt the same. In fact it’s broken as well. There’s also missing demos that you are advertising on themeforest. What the hell you guys????

Lucasnr1

Lucasnr1 Purchased

I am also unable to use elementor. Please help me fix all of the above.

Hello there,

Thank you for purchasing our theme and for reaching us. We are sorry about your experience. All our demos listed in TF and shown in our preview are included with our theme. There is no reason why we’d not have it for our customers.

We understand that the imported demo content does not match what you see in our demos. Please do let us know your website URL after the imported demo content. We’ll take a look and see what went wrong.

Kindest Regards, MadrasThemes

This comment is currently being reviewed.

Hello, I have some pre sales queries. 1) Is there any option to change the image on the product hover on home page or product carousels sections? 2) Does your theme has Slider Revolution? 3) Does your theme has colour options for products? 4) Is there any option to display Mega menu with images in Mobile version? 5) Is there any option for product carousel? 6) Is there any option to insert product videos on the home page? 7) Is there any option to share product on social media on product details single page?

Hello there,

Thank you for your interest in our theme. In general, the theme is a WooCommerce theme and supports all features of WooCommerce.To answer your questions :

1. There is no option to change image on product hover.

2. Yes, Slider Revolution is included with the theme. WP Bakery Page Builder is distributed as part of the theme under “In-Stock License” which means you do not need a separate license. However this in-stock license only allows you to use the plugin but not update automatically or activate it. Activation is only required for automatic updates and support access.

We provide support for WP Bakery Page Builder and whenever an update is available, we will download the latest version test it against our theme and bundle it as a theme update. So updating the theme will get you the latest version of WP Bakery Page Builder.

Once you had updated your theme, you will have to navigate to Appearance > Plugins > WP Bakery Page Builder and de-activate and delete the existing version. Once you have deleted all the VIsual Composer files, you will be prompted again to install WP Bakery Page Builder. This time you can install the latest version from the theme.

The same applies for Slider Revolution too.

3. You can use WooCommerce’s variations for creating color variations for your products. You’ll have to rely on third-party plugins if you wish to use swatches.

4. Mobile and Desktop have different menus. The megamenu is displayed differently in mobile. Please refer to our demo to check how they are displayed.

5. Product carousel has carousel options and they are provided by the page builder that you wish to use. For WP Bakery Page Builder ref: https://docs.madrasthemes.com/electro/topics/visual-composer-elements/electro-products-carousel/

6. You can insert videos separately on home page but not on single product page. You’ll have to rely on third-party plugins if you wish to add videos to products.

7. Yes, you can use any of the popular third-party plugin for social sharing.

Hope this answers your questions. Let us know if you have any other questions.

Thanks, Ibrahim

Thanks for your reply. Product hover image is must nowadays. I hope you include this in your next update. Most of the features i need requires a third party plugin and that is a bit risky to do so. Hope you include this too in your next update. Thanks.

Thank you for your feedback. I appreciate it.

The reason to not include the product hover image is a technical one. I understand the importance of product hover image. However, these features are better achieved through a plugin than the theme as it allows for more robust options and allows for layered implementation.

If you like help with an implementation please reach out to our support and we’ll try our best to help.

i imported v8, but nothing happened, like no menu similar to v8, No carousel etc, any one any idea?

Hello there,

We are sorry about your experience. Our support response time is 1 business day and it’s been 14 hours since you’ve reached us. Our support staff had already responded to your issue.

Your latest ticket was raised 2 hours ago. Our support will respond shortly.

Thanks, Ibrahim

ok kindly tell me where i can find option of carousel autoplay in theme, i want to autoplay right to left all the carousel available on my website home page please see the link www.xyzhobby.com/last.

Hello again,

Thank you for getting back. I checked your website and noticed that the Home v8 is built using templates.

If you are using templates, you should be able to edit the sections via options. For carousel, you can find the option like documented here: https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v8/home-v8-via-page-template/#products-carousel-%E2%80%93-1

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

This electro theme doesn’t provide any option to customise the header and footer colours to my choice. How do I do that? I also have “Template Library and Redux Framework” plugin installed and active on my site. I use WP bakery page builder.

Hello there,

Thank you for purchasing our theme and for reaching us. The header and footer options available here: https://docs.madrasthemes.com/electro/topics/theme-options/

The header follows the global primary color option which you can set in Electro > Styling. Ref: https://docs.madrasthemes.com/electro/topics/theme-options/styling/

If you’d need to use custom colors, you can achieve using simple CSS. Please email our support and we’ll provide the required custom CSS.

Kindest Regards, Ibrahim

Would you mind sharing the required custom CSS.

Sure. We are glad to help. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support with your requirement and we’ll provide you with the custom CSS.

upl4you

upl4you Purchased

Hey, there is big problem with your theme about performance of page speed I tried 2 weeks worked to optimize google insights to optimize your theme with wp-rocket and other opimizsation methods still your theme score low compared to recommended score

I test your website I find it very low score too

https://pagespeed.web.dev/report?url=https%3A%2F%2Felectro.madrasthemes.com%2Fproduct-category%2Fsmart-phones-tablets%2F

I fixed almost all required stuff but the annoying problems that can’t fix them are

- Avoid an excessive DOM size 3,969 elements - First Contentful Paint (3G)

Hello there,

Thank you for purchasing our theme and for reaching us. A theme plays a very minimal role in a site’s performance and most of the diagnosis to improve a site’s speed are outside of theme’s scope.

Having said that Google PageSpeed or GTMetrix is not a measure of speed but a measure of factors that could affect speed. A website can have a low rating and be very fast. Here is an explanation about it in detail: https://wp-rocket.me/blog/the-truth-about-google-pagespeed-insights/ and this: https://docs.wp-rocket.me/article/85-google-page-speed-grade-does-not-improve

Here is the correct way to measure speed: https://wp-rocket.me/blog/correctly-measure-websites-page-load-time/

The single product page is generated from WooCommerce templates. The excessive DOM size is most likely due to megamenu. You can disable the megamenu and use only top level menu items from Appearance > Menus.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Will this theme work with the App My Site plugin for Wordpress that can wrap the mobile layout into an app which will be published on the app stores for customers to download and use? Kindly advise before I purchase this theme

Hello there,

Thank you for your interest in our theme. We are not sure if our theme is compatible with AppMySite plugin or not as we’ve not used the plugin.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

How to Display Category Description in Electore Blog Page?

Hello there,

Thank you for purchasing our theme and for reaching us. You can add description to blog category and should be displayed without any issues. Are you facing any difficulties? Please clarify.

Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support with screenshots of your issue and our support team will resolve it for you.

leveltgp

leveltgp Purchased

Hello i want to buy your theme but I need the search to be in ajax function so when you type 3 letters from a product to present results with products , images etc. Does your theme have live search results in ajax dropdown results and no by pressing search button or Enter? Thank you.

Hello there,

Thank you for your interest in our theme. Our theme does have a live search feature. You can enable this feature from the theme options.

The search feature used in our theme is WooCommerce’s default search which is built on WordPress’s default search. WordPress’ search is very basic and it searches only product titles and description. It does not search through attributes or SKU. You’ll have to rely on third-party plugins for advanced product search. My favourite search plugin for WooCommerce is Advanced Woo Search ( https://wordpress.org/plugins/advanced-woo-search/ ) . It returns relevant and faster search results than any other plugin I’ve used.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

leveltgp

leveltgp Purchased

Hello, thank you very much. I will buy your theme today.

Thank you. Please do not hesitate to reach us if you have any questions related to our theme.

foxvape

foxvape Purchased

HOw to get rid of the “”accessories“” table on the product page before the product description? I cannot find a place to remove it.

Hello there,

Thank you for purchasing our theme and for reaching us. The “Accessories” tab is generated because the given product has accessories assigned. If you do not assign any accessories in the product edit screen, the tab should not appear.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, MadrasThemes

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