90 comments found.
Hi. Does it works with Loco Translate? WPML?
Hello, This theme works with Loco Translate.
If I add images with the alt tag to Project gallery and details the images were resized to 750×450 and they loose their alt tag. SEO is complaining…. Do you have a workaround for this issue? Best gerhard
Please send us an email to team.themedraft@gmail.ccom with few screenshot. And we will take care about it from there. Thank you.
All the cudos to ThemeDraft. Thanks a lot. The service speed an quality is amazing.
Where can I find the images which are in the banner?
You did not purchased our theme. Maybe you are asking question in wrong place.
Does the theme work with woocommerce?
No.. Not yet.
Hi! Is theme already updated with new WPBakery for WP 5.0.1 ?
Yes.. Theme already updated with wpBakery latest version and when wpbakery update there version we will update our theme too with new version of wpbakery.
Hi! the slides are too dark, Can we make them a bit brighter?
thanks shvan
Yes, you can. When you create or edit a slide item you will find an option Slid Overlay. If you don’t need a dark black overlay, turn off overlay. If you need different color overlay change color from overlay color option. If you need a brighter overlay color change the value of overlay opacity box(give a value between .1-1). https://prnt.sc/lsoud0 Thank You.
The theme features shows that “Visual Composer Page Builder Save 45$”. I believe that the visual composer is WPBakery. Kindly advise how I activate the WPBakery Page Builder
After installing visual composer go to your page and click -> Backend / Frontend editor .. If you talk about activation license code then, “We are not authorized to share license code with anyone. We have extended license so all of our theme users can use it for free. And when visual composer is updated we will also update our theme with an updated version of visual composer. Please see this article for more details. https://help.market.envato.com/hc/en-us/articles/115005593643-How-do-licenses-work-for-any-plugins-that-are-bundled-with-the-theme-I-bought- Thank You.
Hi I am trying to import the demo content but it just keeps loading, can you please assist?
Hello, Thank you for contact with us. Do you follow all the steps properly as we describe in our documentation? How long it takes? It depends on hosting server speed (Not more than 3-5 minute). If not working yet can you please try it manually? For more details please contact us via email. You will find our email address in the theme documentation. And we just updated our theme. If possible please download and install the updated version. Thank you.
To be honest I am regretting purchasing this theme.
It has very limited options. It breaks when I install Visual Composer Add-on.
There are too many issues with related to SEO.
Example, how can you have a slider with an H1 tag for each slider title and child title? If there are 5 sliders on a page, so there are 10 H1 tags on a page. Having 10 H1 is definitely against Google rules.
You really need to improve this theme with regards to SEO and also provide good customization options.
hello, Thank you for point out our mistakes. we will fix h1 tag issue in our next update. please let us know which part of theme you are unable to customize? If you need support please feel free to contact us.Thank you.
Here are few customization I could not achieve:
1) I could not get the service box of equal height 2) Text with Border Image – I can’t position the images to come to the right and text to the left. 3) I can’t add the social media icons next to the call for enquriy and opening hours section. OR via-s-versa I can’t add the enquriy and opening hours to the left of social icons..
Hello… We just updated our theme. fix service equal height issue, add an option for image position change on Text with Border Image VC add-on. And you can change social icons, inquiry and opening hours icons, but you can’t add the social media icons next to the call for the inquiry and opening hours section because we didn’t design our theme like that. inquiry, opening hours section and social icons section are two different section. Thank you.
Hi!
i have a question!! how to remove Read More in wordpress posts!!
many thanks Shvan
Hello, do you want to remove read more button or just want to remove read more text and set another text? If you want to remove button then you have to remove it manually. If you want to change text then this text is translatable so you can change it like other text. thank you
Hello!
i dont need read more or can you make option for me when i need it i can active with the new post!!
Please navigate to Please navigate to Appearance -> xzopro options -> Layout and options -> Single Post and you will find an option called ‘Show Post Read More Button?’. Take a look now. Is it ok? is this what you want?
OMG. Thanks alot, thanks for your support 
Hi, I am using this theme for my website. However the slider images are not responsive. I tried a few css fixes but it didn’t help, and I am sure this is not a CSS issue but Fusion Slider should be responsive by default. Please help asap.
Hello, See our demo website, Slider images are responsive. And you download exactly the same files as our demo. So if you didn’t edit anything your slider images are already fully responsive. Whatever, can you please send your website link to team.themedraft@gmail.com or paste here. So we can take a look and find out what’s wrong to your slider images.
Thank you.
Hi, Please check it on envairpro (dot) com. Also, I don’t see slider options on each of the slides pages. There definitely is a problem.
As we see there is lots of problem in your slider now. And you already change the slider content. My question is if you don’t see slider options on each of the slides pages how you give this content. You already messed up with the slider.
Please send this information via email.. 1. Send us wp-login details. 2. Create FTP user and send us FTP details too. 3. If possible mention the file names you edited.
Slider autoplay is turned off now.
None of the slider files are edited now, they are all original files as they came with the theme.
Have emailed the details, kindly look into this asap.
Hello there! i’d like to know how to customize the icon of the “Top right text” part.
Hello, Please Navigate to appearance -> Xzopro options ->Header Options -> Header Top and you will see an option called Top Social Icons.
Thank You.
Of course i saw that option, but when i press the “add icon” button, i’d like to add my own icon instead of the existing icon list.
so,what happen when you click ” add icon”.. can you please send a screenshot to team.themedraft@gmail.com
Are you trying to add your own custom iconset? That’s a customization work. You have to add icon fonts and write extra code for that.
Hi, i’v sent the mail to you. pls check tks!
My website – http://lamya.project4.webfactional.com/ password June200ps
When I scroll down the slider images disappear. Can’t figure out exactly what the problem is. Kindy assist.
Hello, Did you edit slider code? Can you please turn off autoplay option for few moments so we can see it properly.
How do you turn off the autoplay? Yes, I edited -> assets -> css—> main.css find line number 1313. reduced the slider height
Go to page and open slider addon settings you will find an option for turn off autoplay. Editing hight is not a problem. Turn off autoplay and we will try to find out the issue.
I have disabled it
Found the reason for slider images disappear. See the screenshot, Look at the blue line… 1> https://prnt.sc/lirdtl 2> https://prnt.sc/lircja When you scroll down it set opacity 0, That’s why slider disappears.
Maybe you activate parallax for slider from vc row. Can you please Check it.
Thank you very much! I actually disabled parallax somewhere and it worked
Happy to hear that If you think our support is good enough to solve your issue and if you have enough time to give a rating then you can give us a 5star rating for customer support. We really appreciate your good rating.
Thank you.
Hello, a question, How to hide a category in Post or blog!!!???
Navigate to Appearance -> xzopro options -> Layout and Options -> Single post and you will find option for show/hide post category.
its not working for me!! what is your email i can send user and psw
please send it to team.themedraft@gmail.com also send a screenshot of what are you want to hide. Thank you.
thanks i send
Hello! The contact form from my website is not delivering emails even though it is configured correctly with the right email address. Please help
Thanks,
It’s hard to solve this kind of issues without seeing it. Please send login details via email.
Ok, can you provide the email address to send the info to? Thanks,
I want to buy this theme, but first I have one question. There is cycle effect when load pages. Look like cycle of mouse cusour. Can this effect removed?
If you want to remove it then you can deactivate it from theme option . But right now there is no option to use another effect. we are thinking about add few more loading effect in next update. thank you
I would like to reduce the height of the slider of the theme but can’t figure out a way to do it either in WP Bakery or in the stylesheet. Kindly advise how this can be done.
You have to edit css file for that. Please go to theme folder -> assets -> css—> main.css find line number 1313 and set height as you want.
Thank you very much!
I have purchased this theme a month ago. I have almost created my site using this theme. But I am not able to customize the testimonial section. Especially I am looking to change 3 column testimonial style to 2 column. How can I make that change? I think your testimonial module has an error. Because it’s functionality of showing an arrow on mouseover is also not working. Can you please assist me with these issues? Thanks.
Hello, Thank you for notifying us. Can you please send us a mail so we can replay your mail include correction files.
Thank you.
Themeforest Files are updated you. You can download it from themeforest. Fix slider arrow issue. Add option for testimonial slider as you want
Thanks. But do you mean do i need to download entire WP package again? I am afraid that I will lose all my customized changes.
On which email address, can I share you the screenshots and my website credentials?
If you are afraid of loose your customization then please contact us via email. we will give you proper direction. our email address is team.themedraft@gmail.com
email us and we will get back to you as soon as possible.
thank you.
I want to purchase this theme but Im unsure about what I will be getting for $29
You will get a premium plugin ( visual composer) , All elements, custom addons, get everything you see in our demo.
You can ask specific question to make sure, is this theme can full fill what you want or not.
thank you.
Can you send me link of the demo, that will demonstrate everything theme is capable of?
You will get and capable to do everything as same as you see in this link.
http://preview.themeforest.net/item/xzopro-finance-and-business-consulting-wordpress-theme/full_screen_preview/22303166?_ga=2.176803425.578176462.1539684586-1602425813.1517827485How do I install this zipped file, so I can update theme to my website?
please at first go through our theme documentation. we cover almost everything include how to instal, how to impiort demo data.. how to create or edit page. how to use addons.. how to change content and many more.
I did not receive any documentation with instructions. Can you please send documentation?
unzip the folder you just download from themefofest. Inside that folder you will find a folder called main_files.zip. Unzip main_files.zip too and you will see a folder called documentation.
Ok I will take a look
ok I unzip main file I see xzopro, licensing,store and xzopro child. l opened everyone of the folder but there was no folder that say documentation. what I’m suppose to do here?
Sorry for my mistake. The folder name is ‘docs’.
Please checkout my website @ mellyaccounting.com. I thought once I upload the theme everything I see on the demo would just populate….after which I would just make the relevant changes. Can you please advise?
1. You have to select a static page as frontpage and a page for blog page ( in this theme you can select home-1 or home-2 as front page and blog as blog page)
2. Go to Appearance—> menus and select a menu as primary menu / main menu and save it.
3. Go to apperance -> Xzopro Options -> header settings and set your own information.
then reload your website. you will get as you see in demo.
we highly recommended to read our documentation step by step. we already cover all this things in our documentation.
Let us know if you have more questions.
Thank You.
Or you can send us login details via email. so we can do it for you.
How do I change the wording on the slide? Was this mentioned in your documentation?
I also need to know how to change my menu to Uppercase. I didn’t see that option in Zxopro options
How do I change the wording on the slide? Was this mentioned in your documentation?
I also need to know how to change my menu to Uppercase. I didn’t see that option in Zxopro options
There is no option for uppercase menu. You have to change css file for that. we will add this option in next update.
please send us an email with details about wording. What you exactly want to do.
we saw you commented here 6 hr ago. we always recommend to email us for supoort. because its really hard to find or check if there is new comment. For fast supoort please email us with details.
Thank you
what’s the email address should I email you at? when I replied to your do-not =reply email it failed
what’s the email address should I email you at? when I replied to your do-not =reply email it failed
you can simply use themeforest author contact form.
We also provided our email address in documentation file. ( first section). team.themedraft@gmail.comI purchased this theme and when tried to install, it giving me following error:
The link you followed has expired.
Please try again.
Please suggest what should i do and why its giving me this error. I am uploading xzopro.zip file as per instructions.
Thanks R Johnson
Answered by email.
