130 comments found.
Hi, I love this theme!
Does it come with a way for parents to register their kids for camp, and a way to charge for camp? If not, can you please recommend a good plugin that will go good with this theme?
Thanks!
Hello,
We appreciate your interest in our theme!
Booked appointments plugin comes bundled with theme.
So you can add appointments for different camps and enable Register option.
Once visitor (parent) click on appointment, there will be option to register:
http://summercamp.ancorathemes.com/appointments/You can check more info regarding plugin functionality here: https://boxystudio.ticksy.com/articles/7827/
Thank you
Good turn, I have another problem with the theme. I have installed the contact form 7 but I can not show the checkbox, it is probably white and is confused with the background. Can you help me? I attach a screen to get you better. Thanks
http://prnt.sc/muhzcuHello,
Try adding this code in Appearance> Customize> Additional CSS:
.wpcf7-acceptance input[type=”checkbox”] { display: inline-block !important; }
If you still have any issues or questions, please submit your request at: https://ancorathemes.ticksy.com/ – our Support team will be glad to assist you.
Thank you.
Perfect! Thanks!
You’re welcome 
Hi, how do i change the color of the transparent header (where the main navigation is) please?
Hello,
Try adding this code in Appearance> Customize> Additional CSS:
.top_panel_top, .top_panel_middle { background-color: rgba(36,42,52,0.9) !important; }
replacing rgba color with needed color code.
If you still have any issues or questions, please submit your request at: https://ancorathemes.ticksy.com/ – our Support team will be glad to assist you.
Thank you.
Perfect – thank you 
You’re welcome
Have a nice weekend!
With regards to the transparent header, which i have changed the color using css you suggested, can you explain how to resolve a problem i have with it please? On the home page, when you scroll down, the header turns into a solid color (no longer transparent). On the other pages I have, when i scroll down, the header keeps the same level of transparency. I want the header color to keep its transparency on the home page as it does on the other pages. Please can you explain how this can be resolved? Thank you.
Hello,
Please provide us with your website URL in support ticket at: https://ancorathemes.ticksy.com/ – our Support team take a look and assist you.
Thank you.
Hi, the transparent header on mobile is not the same color as the desktop site. Can you help me make the mobile header the same color please?
Hi just purchased your theme. How do i do the one click demo install please?
Never mind – I found the install!
Hello,
Sorry for delayed reply.
Glad to hear you were managed to figure this out.
Have a nice one!
Hello,
Please provide us with your website URL, username and password at https://ancorathemes.ticksy.com/ – our Support team take a look and assist you.
Thank you in advance.
Where can I change the icon for the HotSpot items? When I cahnge them they are always overridden bei a map marker.
Hello,
Please provide us with your website URL, username and password at https://ancorathemes.ticksy.com/ – our Support team check this for your and assist you.
Thank you in advance.
Hi – There an error now showing up on several pages: Warning: A non-numeric value encountered in /home/xyz/public_html/wp-content/themes/sevenhills/fw/core/core.reviews.php on line 210 We have PHP 7.1 and we tried 7.2 as per one of the post. Didn’t solve the issue.
Hello,
Please provide us with your website URL at https://ancorathemes.ticksy.com/ – our Support team look into the issue and assist you.
Thank you in advance.
Trx_countdown language
I love the countdown used in the slider but I would like to translate it because it always appear in English ? “Days/Hours/Minutes/Seconds” How I can do that ? Thks
Hello,
You can translate mentioned strings using Poedit software: https://ancorathemes.ticksy.com/article/9673/
Best regards
Do you plan to support higher version of PHP ? (7.1 or 7.2) ? My hoster is telling me that the support of PHP7 has ended in Dec 2018 so I’ve tried to upgrade to 7.2 but I go several errors with the theme in the “sevenhills_reviews_marks_to_display” function in core_reviews.php
Thks for your help
Hello,
Please provide your Purchase code and website details in the ticket at https://ancorathemes.ticksy.com/ to category “Pre-sales Questions’ – our Support team check and provide you with fix.
Thank you in advance.
Hi, i’m sorry but I’ve 1.6 version of Sevenhills installed which is supposed to work with PHP 7+ but unfortunately is fails when I use 7.1 or 7.2 I don’t want to pay support for a product which is supposed to work Can you please provide the changes required to fix this problem ? Thks a lot
Hello,
“Pre-sales” ticket category doesn’t require support renewal. Purchase code is specified in ticket as text to confirm your purchase.
Please submit “Pre-sales Questions” ticket, so we’ll provide you with files to fix the issue.
Thank you.
Hello,
Thank you for choosing our theme!
You can disable showing Follow us in Appearance> Theme options> Header> User’s menu area components > Show Social icons – NO
If you still have any further questions or issues, please submit a ticket at https://ancorathemes.ticksy.com/ – our Support team will be more than glad to assist you.
Best regards
Done! Thanks!
Hello,
Thank you for cooperation!
Regards
Excuse me if I write you another time. I would like to see how I can change the background of the footer. In the ‘footer’ section of the control panel, I can not find everything to change the background. Can you help me?
Hello,
This image is implemented using css code in style.css file.
Please add this code in Appearance> Customize> Additional CSS: .contacts_wrap_inner, .footer_wrap_inner.widget_area_inner { background-image: url(“images/bg/bg_footer.jpg”) !important; }
replacing images/bg/bg_footer.jpg with full path to your image on your server.
Best regards
Hello,
I have tested this code on demo.
Please provide us with your website URL at https://ancorathemes.ticksy.com/ – our Support team re-check and provide with code for your website.
Thank you in advance.
Ok thank’s!
You’re welcome!
Please HELP…..I updated Wordpress and the Theme and there’s a Problem with the Editor and the view in the Frontend: http://prntscr.com/m24fo7
Hello,
This issue with Frontend is caused by outdated ThemeREX Utilities plugin
Please navigate to WP Dashboard > Plugins > Installed Plugins.
Update ThemeREX Utilities plugin. You can click on “Update” button (if available in a particular theme) or deactivate and delete this plugin. Then follow the prompt to install it again. This will load a new plugin version on the site.
Also navigate to WPBakery Page builder> General settings and disable Gutenberg, so you’ll be able to edit pages using WPBakery as usual.
Best regards.
Thanks a lot!
You’re welcome
Hi there I am editing Home 1 but when i click on the Backend Editor it doesnt show the normal editor. Its show this -> http://prntscr.com/lwb66x When i try update the plugin WPBakery show me a page to put Login -> http://prntscr.com/lwb6gl
Best Regards
Hello,
Please submit your request at https://ancorathemes.ticksy.com/ – providing your WordPress access details, so our Support team update plugin for you and disable Gutenberg editor.
Thank you in advance.
Thanks for your reply. I will do that
Hello,
Thank you for cooperation!
Regards
For those having issues with the SummerCamp theme, WP 5.01 & WPBakery, installing (and enabling) the Classic Editor theme to disable Gutenberg seems to restore WPBakery functionality.
Hello,
Thank you for this info. It’s true.
Also you can update WPBakery Page builder to version 5.6 and disable Gutenberg in WPBakery page builder> General settings
Best regards
Hello! Is it compatible with Poly Lang Plugin? Please let me know asap. Thank you.
Hello,
Sorry for delayed reply – we don’t work on weekends.
We recommend WPML plugin for creating multi-language website: https://wpml.org
It’s fully compatible with theme.
You may try using Polylang. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you.
Thank you for understanding.
And how much for that?
Please check price plans for WPML here: https://wpml.org/purchase/
If you asked regarding customization, to get a quote, please submit a ticket to category “Request Paid Customization” at https://ancorathemes.ticksy.com/.
Thank you for understanding.
Best regards
Hi!
I posted before at the support forum of woocommerce because I’m having a 503 error and @themerex kindly told me to submit a ticket to check if it’s a theme issue. Here is the post link: https://wordpress.org/support/topic/503-error-and-critical-uncaught-error/#post-10902986
I believe the error just shows up when many people are visiting the page. Also the status report of woocomerce shows this error:
“CRITICAL Uncaught Error: Call to undefined function submit_button() in …”
Hello,
Thank you for contacting us!
This error means that WordPress is having limited permission for making changes in the folder that it was installed.
Try adding the following to wp-config.php file on your server right before /* That’s all, stop editing! Happy blogging. */ line:
define( ‘FS_METHOD’, ‘direct’ ); define(‘FS_CHMOD_DIR’, 0770); define(‘FS_CHMOD_FILE’, 0660);
Please let us know if that was/wasn’t helpful.
Thank you.
we updated the theme via the enavto plugin but now everything is messed up, i believe we need the updated wp bakery but its not letting us update it without cost…
Hello,
You can receive new plugin versions whenever you need them contacting our Support team. Please submit your request to category “Pre-sales Questions” at https://ancorathemes.ticksy.com/ and provide your purchase code. This does not require support renewal.
We don’t guarantee that theme update will be implemented properly using third-party assets.
If WPbakery update won’t fix the issue, try to recover website from backup and install update according to this instruction:
http://summercamp.ancorathemes.com/doc/#theme_updateBest regards.
.scheme_original .sc_services_style_services-2 > .sc_columns > .column-1_3:nth-child(3n+1) > .sc_services_item { background-color: #9abe29; }
For some reason this color green does not show up on different computers/ browsers—any idea why? Also, its not coming up in the color blocks when I goto change it
Hello,
Please make sure that you cleared browser’s cache and plugin’s cache (if you have caching plugins installed).
If you still have issues, please provide us with your website details in ticket to category “Pre-sales Questions” at https://ancorathemes.ticksy.com/ , so we’ll check.
Thank you.
Footer Logo, need changed…
Hello,
Please navigate to Appearance> Widgets> Footer sidebar> Sevenhills: Show logo and social links
Best regards.
Footer Background just turns grey when I do this .footer_wrap_inner.widget_area_inner { background-image: url(“images/bg/bg_footer.jpg”); }
Hello,
Try adding the following code in Appearance> Customize> Additional CSS: .footer_wrap_inner.widget_area_inner { background-image: url(“images/bg/bg_footer.jpg”) !important; }
replacing images/bg/bg_footer.jpg with full path to your image on server.
Regards.
Map not working – just installed fresh google api still no luck…http://campatara.com/contacts/
Hello,
Thank you for contacting us!
As I can see, there is Google Maps JavaScript API error: InvalidKeyMapError in website console and InvalidKey Warning: http://prntscr.com/kl44la
These errors mean that the API key included in the script element that loads the API does not look correct. Please make sure you are using a correct API key. You can generate a new API key on the Google Cloud Platform Console.
Best regards.
Hello…I’ve recently move my site over to a new server where I can login once and gain access to all of my Wordpress sites. For some reason, this site has a redirect on it directing me to the /wp-admin page that I should already be logged into. I was wondering if this redirect can be removed.
Hello,
Such redirect cannot be connected with the theme. We recommend using Duplicator plugin to migrate the website.
Regards
When the theme is disabled, there is no more redirect so it has to be connected with the theme. Any ideas?
Hello,
Please provide your website details in the support ticket at https://ancorathemes.ticksy.com/ – and get qualified assistance.
Regards
