496 comments found.
Dear team, the “Related Products” section the website is not working. Regardless of which item i select the “Related Products” remains the same. Please view at www.jamparts.net
Sir you’ve asked this thing multiple times and we’ve replied multiple times that it isn’t the case. Kindly clear your cache and then check or ask someone else to check it for you. The bottom line is that there is no such issue. You may be feeling it because you might have same images for your products or very limit number of products in your relevant collection.
How to add the BUY IT NOW logo on the product page
Hi It is not currently available but can be added through customization. We’ve also plan to include it in our next update which is coming in few weeks.
I’m 2 days in still waiting for your support by email
Hi Sorry for delayed response. I’ve responded through support email.
I writed you an email the last week. I need you support. Can you answer me please? Thank you
Hi I’ve responded to your email sent through support.
Me too. I wait your answer
responded.
Payment done this morning
Need assistance, theme has some bugs.
Kindly share your issues with screenshots on support@masstechnologist.com and we’ll reach out to you. Note: It also highlights that your support term has expired.
Hello! I required some help with the theme, the background color of the theme is black but for some reason when goign to the collections page the body of the theme goes white (#fff). Could you help me find the collection page background body CSS? The entire page gets a white background (except the header).
Thanks! And my purchase code is: 7e8f7171-92a5-4202-9fc8-c793ebcf9be2
background-color: #14151b;
That fixed the footer, the center body part of the collections page (between header and footer) is still white! Could you give me a hand with that? Also, I have added the main menu and two levels of dropdowns (Menu 1-> Drop Down 1 -> Drop down 2). This is the max allowed on shopify’s admin end but the last level is not appearing. How could I get it to show?
Thanks!
Kindly invite support@masstechnologist.com as an admin user in order to inspect the issue for you.
Done! Just have the drop downs setup and the drop-down menu problems. Thanks! 
Hi
You’ve not added the megamenu links. Kindly follow the youtube tutorial to setup the mega menu.
https://www.youtube.com/watch?v=UOnLJzlEByE&list=PLvJCnPMUAdwrSvIt6G6Rmoc7f5x6Vv2p0&index=7&t=0sNote that the main point is to have a main menu link text and a mega menu name text the same to show the menu.
Okay i will do that but the body of the collections page is still white instead of #14151b.
Thanks!
Also, i have set it up exactly as the youtube video did but nothing is showing on the menu. Thanks!
Hi still waiting on the help!
Hi The issue has been correct. Go through the screenshot, http://nimb.ws/Uhy4Vl , and keep this point in mind then there won’t be any issue.
Okay thank you! Last question though is that where would I edit the css so the white part is changed to the correct dark grey / black?
https://i.imgur.com/THNMpaC.jpgThanks!
I’d suggest you to go to the tutorial below in order to get you required css for the section that you want to change and then change it accordingly in the required css file.
https://zapier.com/blog/inspect-element-tutorial/ https://www.youtube.com/watch?v=fA45_9ZJYUINewsletter Popup Data address
Hi What does your message mean? Kindly elaborate.
I have added variants to my items in the store. The variant names are hidden and I can’t make them shown. Also, i can not make drop downs.
Hi
For setting up megamenu, kindly follow the tutorial, https://www.youtube.com/watch?v=UOnLJzlEByE&t=0s&list=PLvJCnPMUAdwrSvIt6G6Rmoc7f5x6Vv2p0&index=7
Once you’re done so then share your site link with us either here or on support@masstechnologist.com to check it further for you.
Hello, I got one serious problem is when I Using desktop mode ,the search bar works fine but when it turns to mobile mode by clicking nothing works ,seems the search bar on mobile mode totally dead.
Could you help me on solving it .Thanks!
Sure, share your site link and we’ll check it.
www.mycoolautostuff.com
Hi, when i use the mobile-phone opening my website ,the search bar can not work . Could you support to solve it .Thanks!
Hi We’re checking your issue. It is quite a wired issue and that is why taking some extra time but hopefully we’ll come with a solution for you.
is there any news about my issue ?when customers browsing web the search bar still can not work.
Hi
Kindly open custom.css file and add the below css. Hopefully your issue will be resolved.
@media(max-width: 991px){
.hd3 #search {
float: none;
}
}
is this theme customizable in Wordpress?
Unfortunately wordpress version isn’t available at the moment.
There is 1 error: zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”
Hi
Theme zip is within the main zip. You need to unzip the main folder first. Kindly check the video tutorials regarding upload and demos setup instructions from the link below
https://www.youtube.com/playlist?list=PLvJCnPMUAdwrSvIt6G6Rmoc7f5x6Vv2p0This file contains the following errors: Error: Invalid type value for block ‘1506089292967’. Type must be defined in schema Error: Invalid type value for block ‘1518196532741’. Type must be defined in schema
Kindly invite support@masstechnologist.com as admin user and we’ll check that for you. Also let us know which demo do you need to setup.
Thank you. I have solved it.
You’re welcome. Best of luck for your store.
Hi. I started to install your Aero theme. Some things don’t work, and others do something wrong that i can’t modify. For example, in the product page, the footer is white. The setting it’s the same for all pages. Black. But in the product pages are white, and it’s impossible to change it. In the service boxes, i set 4 boxes, but the 4th dont’ appear. Only 3 visible. Same thing for “Ad banner section” Only 3 it’s visible even if you set more. But this is a problem I have seen in other points. By setting a greater number of products per row, these do not change. On the Contact page, it has already been created previously, but accessing it appears that of dafault of theme… Can you help me?
Hi
If there is something wrong with demo setup then i’d suggest you to go through our tutorials, https://www.youtube.com/playlist?list=PLvJCnPMUAdwrSvIt6G6Rmoc7f5x6Vv2p0 . For the rest kindly invite support@masstechnologist.com as admin user and we’ll inspect and correct the issues for you on urgent basis.
Hi
Kindly find my response below
In the product page, the footer is white – corrected.
In the service boxes, i set 4 boxes, but the 4th dont’ appear. Only 3 visible – It is because it is designed to show 3. Alternatively what you can do is to create another section of service boxes in order to show 3 more.
Same thing for “Ad banner section” Only 3 it’s visible even if you set more – If you see the design layouts, it states that it is for showing 1 image, two or three. Like suggested above create another section of ad banner in order to show 3 more.
But this is a problem I have seen in other points. By setting a greater number of products per row, these do not change – It does change now. kindly check
On the Contact page, it has already been created previously, but accessing it appears that of default of theme… Can you help me?
It seems correct to me. What sort of help do you need.
If in the footer of product page is correct, how i can modify it? In home the footer is black and the writes are white, in the product page the background is white… Obviously all the writes white on white become impossible to read! No sense. Also on the product thumbnails, the mark “New” it’s green, like “Sold Out”. It would make sense to be able to change it in red, no? But I cant…
Kindly refresh your page or clear your cache as i’ve updated the code to make the inner pages footer black as well.
Now that works. Thanks a lot. For some other request i can write you on that mail adress?
Sure you can.
I wrote you an email with all the corrections I would need. Thank you.
Alright we’ll check it today.
Hi. I sent you the list of changes I need to get the site up and running. Thank you
Hi Sorry for delayed response. I’ve responded through support email.
Mail 
Replied.
Mail!
Replied.
Can you answer me? Thanks
Hi I’ve been communicating with you on support email. Kindly communicate on one channel.
Mr. Adil, I am waiting for the two situations to be resolved, please.
Sao Bug, because the Banner of the extra pages according to Shopify should behave the same as the Banner of the Home Page.
And the images of the Collections are reducing the resolution losing the quality to 360×360.
I already gave you emails.
Mr. Adil, I am waiting for the two situations to be resolved, please.
Sao Bug, because the Banner of the extra pages according to Shopify should behave the same as the Banner of the Home Page.
And the images of the Collections are reducing the resolution losing the quality to 360×360.
I already gave you emails.
sent email bugs
Gentlemen, Now I have problem that he even said that took the zoom effect of the banner categories page and asked me to test, I passed the correct measure of the banner, I did, but it did not work.
The banner is cutting the sides and in the mobile phone zoom was not disabled.
He does not want to answer me, he says he’s not obliged, he’s erasing my comments and I’ve paid 12 months of support for him.
I do not refuse to pay 20 or 25 dollars for correction, I’ve already told him.
I need your help, as I paid for another 6 months of support.
I have not even used it for 1 month.
Collections banners lose resolution, because the theme automatically reduces what makes the image horrible.
Thanks.
If need be I will mount the attachments with the images to demonstrate.
Sent email BUGS.
Mr.
Remember item 1.01 is bug i need support. Look Attached image mobile
01.1 – See the line that separates the menu is small. In mobile the line gets thick.Attached image
Mr. Adil, email sent with answers. I’m waiting. Thank you.
All your custom requests has been resolved. For your custom work kindly hire a freelancer.
Mr. Adil, did the senario disable the correct zoom? Did not work. I made the banner in the size you requested and I sent you by email to test.
This way I can pay you to do it for me without problems.
Please send me the request for the amount I will make the payment.
I’ve tried hiring freelancers that damage the site for lack of knowledge.
I’m already engaged with my theme development work so it won’t be possible for me to work on it anymore as it is taking quite a lot of time. I’ve given you everything completed uptil now so kindly move on.
Mr.
Remember item 1.01 is bug i need support. Look Attached image mobile
01.1 – See the line that separates the menu is small. In mobile the line gets thick.Attached image
Gentlemen, I’m having problems with the Aero Theme of the author masstechnologist. Mr. Adil began by attending very well, I paid some customizations for him. Now I have problem that he even said that took the zoom effect of the banner categories page and asked me to test, I passed the correct measure of the banner, I did, but it did not work.
The banner is cutting the sides and in the mobile phone zoom was not disabled.
He does not want to answer me, he says he’s not obliged, he’s erasing my comments and I’ve paid 12 months of support for him.
I do not refuse to pay 20 or 25 dollars for correction, I’ve already told him.
I need your help, as I paid for another 6 months of support.
I have not even used it for 1 month.
Collections banners lose resolution, because the theme automatically reduces what makes the image horrible.
Thanks.
If need be I will mount the attachments with the images to demonstrate.
Instead of having tabs for my collections on the home page, how do I change it to the main picture of the collection
Hi I’m unable to understand your point. Can you kindly explain your point through a screenshot?
Whats your email?
How do i post a screenshot?
Mr. Adil email sent now several tests
Ok I’ll check it.
ok thanks
Mr. Adil email sent (FOLLOWING ANSWERS)
Mr. Adil email sent (FOLLOWING ANSWERS)
Mr. Adil, email sent with answers. I’m waiting. Thank you.
Please, please complete this last work.
The zoom was not disabled according to the Lord’s response in the email.
I sent the email with the Banner exactly as you passed.
In mobile is also increasing the separation of the banner with the menu.
Having issues with making sub drop down menus work within the main drop down menu if that makes sense
Hi If you’re talking about the megamenu then you can set it up by following the below tutorial, https://www.youtube.com/watch?v=UOnLJzlEByE&list=PLvJCnPMUAdwrSvIt6G6Rmoc7f5x6Vv2p0&index=7&t=0s
No, i sent an email with photo included to help understand, im also having issues with showing a button to click on the slider like in homepage style 3
