69 comments found.
demo is not working
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Wow! You buy an expensive theme and expect that the developers keep it alive with updates and support, however you’ve decided to just let this one go. No longer provides updates or support the theme – no wonder my website is now broken. @AXXESSLOG I have the same issue with the main menu producing a black screen.
i recently updated the wordpress to version 5.8. i’m having a black screen. clicking anywhere whether it’s an image or a simple url from Main Menu or a normal link in my articles. An overlay box comes up and doesn’t let go anywhere. Also, I can’t close that box. Swipebox? any solution?
Hi! I picked up this theme as a freebie back in 9/11/2018. I am trying to use it now and am getting an error. Was there a time limit on when we are able to use the themes?
Hi, I’m here again. Unfortunately I just discover that the internet browser and of course Google, can not read the ALT Text in my images. I think someting wrong in some PHP functions or in the file rs_image_block.php because I use this often di block.
Thanks, Nicola.
Hello team, WPBakery Page Builder is not working in ANIMO wordpress theme. The plugin just doesn`t make or save the changes.
Can you tell me if support is still valid as I see that comments are from 3 years ago and last update was 18 months ago.
Hello,
Sorry we don’t give support to animo theme right now
Thanks
Hello, I received your Animo theme & license as part of Envato Themeforest’s “free theme of the month.” I am installing it, but when I go to import the demos I get mostly errors and the files don’t import. The server URL for the downloads doesn’t seem to resolve either. Also, when I try to import the widget settings I get “Sorry, this file type is not permitted for security reasons.” I appreciate any help. Thank you!
This theme is not recommended. Buyer beware. It is full of errors and seems to have been abandoned.
Theme does not work when downloaded via elements.envato 
Server to download demo content from is down and envato are looking into this
When i upload a header image it always disappears again after i safe the page. my uploaded logo wont show up either.
any ideas what the problem may be?
many thx
Open a ticket here along with your purchase code: https://gfxbucket.freshdesk.com/
Hi, I’ve just purchased this theme and tried to install the demos and widgets. The demos came up with several errors while importing and the widget setting import won’t allow me to import the widget.json file as it says “Sorry, this file type is not permitted for security reasons.” Can you please assist.
Hello,
Can you please open ticket at http://gfxbucket.freshdesk.com, our support team will assist you
Thanks
Already have – ticket #4232
Hello, after installing the demo, I have a white space down the left hand side of the whole page. How to remove this? On your demo it is ok. Thanks
Hello,
Can i have your purchase code please ? please mail me at relstudiosnx@gmail.com with your purchase code
Thanks
Hi, I got it as a freebie, so I dont own purchase code. Anyway I figured it out. Thanks for reply.
Cheers !
I am unable to import the demo content . I gives me below error during import
error Failed to import “portfolio20” (Media) error Failed to import “parallax-bg1” (Media) error Failed to import “portfolio24” (Media) error Failed to import “portfolio25” (Media) error Failed to import “portfolio26” (Media) error Failed to import “portfolio27” (Media) error Failed to import “portfolio28” (Media) error Failed to import “portfolio29” (Media)
Any help on this ?
Thanks Sanjeev
Please open ticket at http://gfxbucket.freshdesk.com, btw i cannot see your purchased tag ? did you purchased our item ?
Thanks
Sorry i had this as free offer. Later when i read others comments… i realized i am not subject to get support . But i appreciate your response . Thank you !!
Failed to import demo content…!!
Hi theme_bubble,
I have the free trial version that I offer envatomarket and I have installed it to evaluate it and decide if I buy a license.
Item ID: 16019051 Item Purchase Code: FREE
When you install the demo content, a vertical white line appears on the left across the entire web.
How can this be fixed?
regards Vicente Cid
I downloaded the theme for free, and I know this does not include any support from the devs. I’m sharing my comment for other folks.
The per-page “options” does not work. It shows up, and a message says “Settings have changed, you should save them!” but there is no save button.
I’m picking a different theme for my website because of this lack of page customisation, which is what I sought for my website.
Thas anyone know how can I upload the image same as the Portfolio page? I don´t know how to do it? Any help? Thank you.
Hi, I have downloaded this theme for free as well recently and I am experiencing the same issues as some other commenters here, most troubling the white line on the left of the slider on the homepage (it’s actually moving from side to side when you make your browser window smaller and bigger). I have been trying to figure out which version of this theme we were able to download and which is the current one, but wasn’t able to. It says this theme was last updated in July 2018, but the changelog says August 2016. I understand that you won’t offer support for free downloads and I am happy to purchase this theme IF you can assure me that these issues have been fixed in the latest version and the theme actually behaves like it does in your demo. Thank you.
Hello I am using this theme its clean & great but have some problem , actually breadcrumb is not showing on some pages.
Our customer verification process says, your account didn’t purchase any item.
yes you are right , but i got this theme by themeforest as monthly free bias on September month. so will you help. Thanks.