143 comments found.
Hi,
how can I translate some fixed strings of this theme? I tried searching them on WPML strings but cannot find anything. I want to translate things like “ALL” in product category filter, or even “AVAILABILITY: In stock” for example.
Is this theme “Translation-Ready” and I then have to use POEdit or is there some other way?
Thank you for contacting us.
1. We have checked our them language file, the “All” filter string in WooCommerce still appears in the language file. https://i.imgur.com/0G3hu0c.png
You can use the PoEdit, Loco translate or another plugin to translate that string.
2. For the “Availability: in stock”, you need to translate the label “Availability:” and the attribute “In Stock”. It doesn’t have the string “Availability: in stock”.
https://i.imgur.com/YMRIocS.png
https://i.imgur.com/RRqbABq.png
Please check it again.
Thanks.
Yes yes, of coure “Availability: in stock” is made of 2 separate strings, I just made a quick example.
So I can translate all these 3 words in POEdit? As said I use WPML and it cannot find them.
Yes, you can use Poedit. For the WPML issue, can you submit a ticket to our support site and give us your site info. We will help you check it again.
Thanks.
I’m sorry, should I open it here?
Yes, please open the ticket to that link. We will help you check it soon.
Thanks.
Thanks, while I open the ticket, I want to ask:
If I want to use POedit, I have to translate “yolo-motor.pot”, right? And ofcourse copy the folder “language” (containing this .pot) inside “yolo-motor-child” to avoid losing the .pot translated file with theme updates.
Right?
https://docs.easydigitaldownloads.com/article/1228-how-do-i-translate-my-theme-from-child-theme
Thanks.
I registered to your yolotheme.com to open a ticket but when I add purchase code it says it’s not valid… I copied it directly from the PDF you download on Envato…also I wrote it manually letter by letter…
Hi again.
Please give us your Envato purchase code to our contact@yolotheme.com email. We will help you add that code to your account on our site.
Thanks.
hi there got a pre sale question:
1- is it possible to with images an hover overlay, i mean when you go over the pics with your mouse you ll get an info about the pics(ex: like bull-it points?)...is possible with this template?
2- is there a single portfoilio details page ?
thanks in advance
Hi.
Thank you for contacting us.
1. For the single portfolio details page, yes we have the portfolio details page, please click to portfolio title, it will redirect to portfolio details.
2. For the hover product image, can you tell me know more about that question? What the info want to show? Maybe we can help you do the custom.
Thanks.
Hi there , thx for quick reply,,
I saw your homepage 5 and 7 has banner-overlay…so that will do it i think….
Yes, you can add text content to your banner as you want.
Thanks.
I activated nextend-social-login plugin. how to add social login on my-account page?
Hi.
Thank you for contacting us.
Please submit a ticket to our support site and give us your site info. We will help you check it on your site. Maybe it need to change the source code.
Thanks.
Hi i updated/renewed my support, but it has not updated on your yolotheme.com portal. I have a technical support question i was hoping to get help with.
Hi.
Thank you for contacting us.
Please add the Motor purchase code to your account. As I see, we just have BeStruct purchase code on your account.
Please check it again.
Thanks.
i re-entered my purchse code and have submitted question on yolotheme.com support. thank you
Yes, we will check and let you know soon.
Thanks.
We appreciate your prompt response. Thanks.
Hi.
Thank you for contacting us.
For that issue, please submit a ticket to our support site and give us your site info. We will help you check it soon.
Thanks.
Hi, got a problem with my menu … I have a drop down everywhere except on one page, and i don’t want a dropdown at all !! It appeared yesterday and i can’t erase it ! Dropdown showing : https://motorataf.com/magasin/ Dropdown not showing (and i want it like that, like it was before yesterday) : https://motorataf.com/accueil-motorataf/
Hi.
Thank you for contacting us.
Sorry, are you talking about toogle menu on the navigation or what? https://prnt.sc/q1jmeb
Please let us know again.
Thanks.
Yes ! Absolutly, this one… i don’t know why it appeared and how to remove it !
Yes, to disable that function, please go to file: wp-content/themes/yolo-motor/framework/includes/frontend-enqueue.php and comment the code at line: 97.
Please check it again.
Thanks.
It’s writtent : “wp_enqueue_script(‘greedy-menu’, get_template_directory_uri() . ’/assets/plugins/greedy-menu/greedy-menu.js’, array(‘bootstrap’), false, true);” What am i suppose to do ? false, false ?
Yes, you can remove that line to disable the Greedy library for menu.
Thanks.
It doesn’t work, it still have the greedy menu on some pages … maybe this line is hidden somewhere else ?
Please contact us via contact@yolotheme.com email. We will help you check it again.
Thanks.
Actually i just checked up just before writing you an email, and it disappeared … Maybe it was cache which fucked up the update ! Thanks for the help !!
Thanks. 
Why the last item menu always hide? See screenshot: https://nimb.ws/eNo1lZ
Hi.
Thank you for contacting us.
Because we use Greedy menu for responsive menu. If you don’t want to use the script, please go to wp-content/themes/yolo-motor/framework/includes/frontend-enqueue.php and comment the code line 97.
Thanks.
I have a legitimate license for this product but your theme will not allow me to use it.
https://pbs.twimg.com/media/EE85qIUWsAAZcBS?format=jpg&name=900x900
https://pbs.twimg.com/media/EE85qIbX4AANyCR?format=jpg&name=4096x4096
Hi.
Thank you for contacting us.
Please submit a ticket to our support site and give us your site info. We will access to your website and help you fix the issue soon.
Thanks.
Ticket? You do not have a ticketing system. You have a “forum” which is not at all the same thing. I just want this resolved. Why is the code not working? You getting into my back end to submit a dev code is not going to fix it. that’s a temporary bandaid.
For instance: What happens when I need to update the plugins you included and I don’t have the right code for it or you give me an expired one?
Sorry, just seems like this is plenty good enough for support as this is where I paid for the item and you asking for access to my back end is a security concern.
https://faq.miniorange.com/knowledgebase/enable-phpcurl-extension/
Thanks.
I have an active support license but the support forum on your website will not let me post.
Hi.
Thank you for contacting us.
As I see, your support has revalidated.
So you can access to our support site now.
Thanks.
Hi
My navigation can’t be the same as the home-lookbook-v3 demo.
It seems that my navigation is very strange!
Hi.
Thank you for contacting us.
Can you give us your site URL? We will help you check it again.
Thanks.
Hi
I am writing to you, but you have not responded to me.
Hi again.
Sorry for the late response.
We have checked and helped you fix the header issue.
Please check it again.
Thanks.
Hi
- Is there a theme option to set 2 columns layout on mobile shop page?
- Is there a option to always show the “add to cart” button on mobile shop page?
- does the theme have a “predictive” search functionality?
Thanks.
Hi.
Thank you for contacting us.
1. Sorry, we don’t have the option to set 2 column layout on the mobile shop page. But it can change the CSS to get 2 column on the mobile.
2. You can show the add to cart button on the mobile shop page by change the CSS.
3. We don’t support that feature for search function.
Thanks.
Hi, i’d like to customize the megamenu item… how can i find it in the wordpress backoffice ? Thks
Hi.
Thank you for contacting us.
Can you let us know more your question? With the menu config, submenu mega config, please check the option in Appearance/ Menus/ then edit the menu item. You will see the megamenu config https://prnt.sc/nje2r3
Thanks.
Hi ! In the “mega menu widget area”, i’d like to put the wishlist but there is only “mega menu tab 1-4” or some woocommerce widgets.. Like on this http://prntscr.com/nmtn6f . I’d like to personalize those elements.
If you want to add the woocommerce widget to that tab menu 4, please go to the widget and add the widget as you want. As you see, in our demo, we use the woocommerce widget for the tab menu.
Thanks.
Is there a way to change the rollover animation on product thumbnails to zoom instead? I know the question was already asked, but the custom css provided does not work. Is there an update?
Thanks, Jason
To remove the rollover animation on the product thumbnails, you can use the custom CSS below:
.woocommerce .product-thumb .product-thumb-primary img, .single-product .product-thumb .product-thumb-primary img, .woocommerce .product-thumb .product-thumb-one img, .single-product .product-thumb .product-thumb-one img { transform: translateX(0); }With zoom effect, you can use the custom CSS:
.woocommerce .product-item-wrap.active .product-thumb .product-thumb-primary img, .single-product .product-item-wrap.active .product-thumb .product-thumb-primary img, .woocommerce .product-item-wrap:hover .product-thumb .product-thumb-primary img, .single-product .product-item-wrap:hover .product-thumb .product-thumb-primary img, .woocommerce .product-item-wrap.active .product-thumb .product-thumb-one img, .single-product .product-item-wrap.active .product-thumb .product-thumb-one img, .woocommerce .product-item-wrap:hover .product-thumb .product-thumb-one img, .single-product .product-item-wrap:hover .product-thumb .product-thumb-one img { transform: scale(1.1); }
Please try it again.
Thanks.
Thanks for the quick response! I added the code to the custom css & script field under theme options, selected save changes and it looks like it didn’t change anything. The product thumbnails have the same original rollover animation. Is there a step that I’m missing? Thanks!
Yes, please give us your site info to our contact@yolotheme.com email. We will help you check it again.
Thanks.
Hi. I’ve 3 months of support left but i can’t get theme update(I have: “Purchase code verification failed” message). I also have few other problems but i can’t register on support page. I didn’t receive registration e-mail. Can you give me some help? Thanks.
Hi.
Thank you for contacting us.
1. With the purchase code verify the issue, we have only support 5 domain verify for each purchase code. I think your purchase activate times over 5.
2. Sorry, we can’t find your info on our support site. Can you give us your purchase code to our contact@yolotheme.com email? We will help you check it again.
Thanks.
i have Purchase an Extend of support how to activate it
Hi.
Thank you for contacting us.
We have checked our support site and your purchase, but the account doesn’t validate, please wait for the response from Envato maybe some hours. Or you can try to remove the purchase code and add it again on our site.
Thanks.
i can not remove the purchase code at your site and i have contact envato. but i see no problem with envato because the purchase appear here normally
Yes, the support has validated, now you can access to our support site.
Please check it again.
Thanks.
Hi there, just wanted to know whether the theme allows to add a background image on the home with the dark version especially for HOME Demo V4 ?
Hi.
Thank you for contacting us.
We just have support the background color for the page, not the background image. If you want to add the background image for the page, you can add the custom code. With the page builder, you can setup the background for the section.
Thanks.
Hi, i purchased yesterday your theme, but we do not have the demo content in the folder …. Only Theme files, Documentation, Dummy content, Licensing and Plugin files …
Another question, I absolutely cannot put my revolution slider on my homepage …
Hi.
Thank you for contacting us.
Our demo content in the dummy content folder.
Do you want to import the revolution slider? Can you submit a ticket to our support site and give us the site info. We will help you check the issue soon.
Thanks.
The problem is that we do not have the « yolo setting » on the left sidebar in our back office website, so we can’t import the demo data …
Can you give us your site info to our contact@yolotheme.com email? We will help you check that issue soon.
Thanks.
love the theme but I cannot seem to find out how to change the phone number and address at the top. Also I would like to change the chart to dollars. Thanks!
I figured it out. However, reading the documentation, the page settings menu doesn’t look like that. The last thing I’m trying to do is change the link color to black rather than yellow. I can’t seem to figure it out.
Hi.
Thank you for contacting us.
With the primary color, please go to theme options/ styling option/ primary color. After change color, you need click to Save & Generate CSS option. It needs to render the CSS to overwrite the current CSS.
Please check it again.
Thanks.
Hello. I am attempting to pick up where the previous webmaster left off, in a bad way, from http://www.krashindustries.com. Yes, I know the site is a mess! The theme is stuck on v1.0.8. They purchased it with support on 08 March 2017. Order # 54059347. I am unable to update the theme nor save the product code after adding it. Would you be able to provide me with a little direction to get this site back on track?
Thank you for contacting us.
We have supported the auto updated for the theme from the 1.1.0 version. So if you want to update the theme from the old version, you must update manual via the FTP or cPanel account.
Please check it again.
https://docs.presscustomizr.com/article/141-how-to-manually-install-or-update-a-wordpress-theme
Thanks.
Where do I find the update to upload?
Hello. Today the child theme is not working properly. I have set home page to ‘Static Page’, but the site displays the ‘latest posts’.
I had to upload a back-up of the theme and child theme as well as the database. The issue started after I updated the home page. I think/hope we need to update to the new version.
Hi.
Thank you for contacting us.
Can you submit a ticket to our support site and give us the site info? We will help you check it again. This is our support link https://yolotheme.com/forums/forum/product-support/motor/
Thanks.
Hi there. I have several problem with your theme.
1. https://bit.ly/2Kle4AS In “my account” page login and registration buttons do not work
2. https://bit.ly/2OTkAj1 reset password button does not work
3. https://bit.ly/2Q7UCgx singe product “add to cart” button does not work
Please can you help me?
Finally the problem caused by a plugin. Thank you anyway.
Thanks.