215 comments found.
Hi!
For sorting the repairs, currently there is only one layer? Is it possible to make multiple layers for example: Smartphone -> Apple -> iPhone 8 or Gameconsole -> Sony -> Playstation ? Now it’s kind of all mixed? Apple -> iPhone 8 or Gameconsole -> Playstation 4
We repair a very large number of different devices and want people to be able to select on “devicetype” then “Brand” then “model”.
Kind regards,
Hi! Thank you for your purchase. if you have other questions or need help we will support you at: https://linethemes.ticksy.com/
Regards, LineThemes.
hi, will there be an update for WP5 soon please?
Yes sure 
Regards, LineThemes.
Cheers, also on mobile is it possible to show cart in the header, as in the demo it only shows the logo and menu icon?
Hi, Yes, I can help you with custom css.
Regards, LineThemes.
CHEERS, just waiting then for the WP5 update to purchase.
Hello! We have released updates for WP5
Regards, LineThemes.
Is it possible to modify the various layout templates? Can the WooCommerce single product page be edited to match my needs?
Hi! Yes, you can 
Regards, LineThemes.
Hello, i can’t see gallery in the models pages. How can i open it? https://ibb.co/n7cGHq
Hello!
Please submit a ticket at http://linethemes.ticksy.com. Our support staff will help you to resolve the issues.
Regards, LineThemes.
Hello, I keep getting this message from woocommerce…
Your theme (smartfix Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Overrides smartfix/woocommerce/loop/loop-start.php version 2.0.0 is out of date. The core version is 3.3.0,
smartfix/woocommerce/single-product/product-image.php version 3.1.0 is out of date. The core version is 3.5.0,
smartfix/woocommerce/single-product/product-thumbnails.php version 3.1.0 is out of date. The core version is 3.3.2
Also, how can I get updated plugins? WPBakery and Custom Fields Pro?
Thank you!
Hello!
We’re preparing to release an update version for compatible with WooCommerce latest version. You will get notification after released.
Also, you can download the latest version of Visual Composer, Advanced Custom Fields at: - http://demo.linethemes.com/plugins/?id=js_composer - http://demo.linethemes.com/plugins/?id=acf
You can try to install plugin https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/ for update easier.
Regards, LineThemes.
hello, those links don’t work: Forbidden You don’t have permission to access /plugins/ on this server.
Hello! Please try:
1. Deactivate & Delete plugins Visual Composer, Advanced Custom Fields
2. Go to Appearance -> Install Plugins reinstall Visual Composer and Advanced Custom Fields
Regards, LineThemes.
Hi, please can you tell me how to change “nprojets” slug/permalink to “products” ?
I saw it in old comments with custom post type permalinks but the screenshot has expired.
Ty
Hello,
Please use Simple Post Type Permalinks plugin and go to Settings -> Permalinks setting nproject follow image
https://screenshotscdn.firefoxusercontent.com/images/420c7737-96e7-48f5-8e58-fbe1bf9a590d.pngRegards, LineThemes.
im about to buy your theme, but have a question after looking at the demos. Is it possible to make the layout boxed? as im not a big fan of full width sites.
Hello! Thank you for interest our theme. Yes you can make the layout boxed very easy. You can see screenshot: https://prnt.sc/l8miyx
Regards, LineThemes.
fantastic! thx for the fast reply
The Template is Completely responsive. When viewing the checkout page on the phone screen, the buttons overlap with the text and it looks very weird. Can the development team have a look at the web template on the mobile screens?
Hello! Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Hello, I keep getting this message from woocommerce…how can I fix this?
Your theme (smartfix Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Thank you!
Any help with this?? Your theme has a woocommerce.php file, you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides smartfix/woocommerce/loop/loop-start.php version 2.0.0 is out of date. The core version is 3.3.0, smartfix/woocommerce/single-product/product-image.php version 3.1.0 is out of date. The core version is 3.5.0, smartfix/woocommerce/single-product/product-thumbnails.php version 3.1.0 is out of date. The core version is 3.3.2
Hello!
We’re preparing to release an update version for compatible with WooCommerce latest version. You will get notification after released.
Regards, LineThemes.
Hello, I have updated to the latest version 1.06 and I am still getting this error: Your theme (smartfix Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Hello!
I’ve released an update version to fix your issues. Please try to update theme to version 1.0.7, let me know if you still get the current issues.
Regards, LineThemes.
Hello. We are using your theme and have come across an error when it comes to the map. “Geocoding Service: You have exceeded your daily request quota for this API. If you did not set a custom daily request quota, verify your project has an active billing account…” We’ve set up an API for this site and have that plugged in. Every morning we’ve checked and have received this error. Can you please send us in the right direction to get this fixed? Not sure if it’s an issue on our end or with the theme. Thanks a lot!
Hello! Please submit your issue to http://linethemes.ticksy.com (General Quesions) with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Waiting on a response for my support ticket. Please assist.
Regards, LineThemes.
i made complain no reply the themes making my website load slow i need solution please
Hello! Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Hello! Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
the themes making my website load slow …. i have to change back to default please i need help to make it load fast
Hello!
Could you please give me your admin information through our support system at http://linethemes.ticksy.com? I will help you to find the issue make your website slow.
Regards, LineThemes.
I purchased your template for use on my store, at one point i was looking for someone to help me as i was too busy, i contacted my repair POS company (www.repairdesk.co) who said they could help, i gave them access to my accounts so they could quote me.In the end I decided not to go ahead through them, but then one of my local competition (www.techrevive.com.au) about 4 weeks after i contacted Repairdesk started using the same template! I was naturally pissed as the only connection between me and this competitor was Repairdesk. I contacted them and they claim they didnt rip off my template and the customer had purchased and provided the template themselves. If this is the case why does it say at the bottom on the page “Website site designed by RepairDesk” when i know it wasent when i know the template wouldve orginally come from you? Can you confirm if a “RepairDesk or Techrevive” purchased the template? Otherwise they ripped off mine!!!
Hello!
Unfortunately, we don’t know who purchased our theme. We don’t have privileges to access the customer data. We’re sorry for this inconvenience.
Regards, LineThemes.
Is support not with this product anymore??
Hello, We support this product at: https://linethemes.ticksy.com/ Sorry for the inconvenience. Our support staff are handling a huge amount of work. So be calm, we will soon respond to your ticket.
Regards, LineThemes.
How long do you take to respond to a support ticket submitted?
Hello! Please send me ticket ID
Regards, LineThemes.
PRIVATE TICKET #1638295
Hi, Please check ticket
Regards, Linethemes.
You are the best thank you for your amazing and efficient support!!!!
can i find html version from smartfix?
Hi MMMMahmoud!
Sorry, we only provide wordpress version.
Regards, Linethemes.
Hello, I submitted Ticket #1579702 through your support site last week and have not even received confirmation or a reply, are you guys not monitoring the support site?
Hello, Crackmobile!
I’ve replied your ticket, please check it.
Regards, LineThemes.
Is this theme available in a white minimal look?
Hello!
This theme doesn’t support for white minimal look. I’m sorry for this inconvenience.
Regards, LineThemes.