740 comments found.
Where can I access the documentation for Basel theme?
You can check our video tutorial here https://www.youtube.com/watch?v=J_9Yx4Sx6l4&list=PLA7nTzZdSen2OakP6oPNkMQk6YK__Y5j4&index=1
It does not show all the settings available, it shows some specific settings. I need to see all the settings for the product page. Can you send me the screenshots for all product page settings?
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Thanks
Hello, I have some questions:
- Is it possible to active sticky “Add to Cart” for Basel theme?
- Is there an option to display Collection description below the products?
- Can we eextend the countdown timer to be fullwidth and display xxx items left message? https://prnt.sc/ln4tkp
- Can we display some text next to the countdown timer such as “Hurry, Sale Ends in…”?
Thanks,
Please find our comments below
- Is it possible to active sticky “Add to Cart” for Basel theme?
>> No, Basel doesn’t support it
- Is there an option to display Collection description below the products?
>> We have collection description in collection page http://prntscr.com/lnuhfk
- Can we eextend the countdown timer to be fullwidth and display xxx items left message? https://prnt.sc/ln4tkp
>> We have countdown but you have to use metafield to config
http://prntscr.com/lnuk1b
We also support to show available stock quantity if a product has 10 items left
- Can we display some text next to the countdown timer such as “Hurry, Sale Ends in…”?
>> Our theme doesn’t support this
Best Regards,
jim
Did you made any decision?
Hello, our instagram feed is not working anymore.
Hi, can you send me to email the4studio.net@gmail.com so I can check about this issue ? Thanks
Hi, you must publish Basel so you can see all page template
instagram stream seems to have stopped working, any idea?
looks like its back now. thanks.
Probably some issues with instagram api
Hi, we are checking the IG api and will get it work soon
Thanks
facing variant selection issue, when i am clicking on the variant color under the quick shop the product image isn’t changing, it is working from the product page.
Hi, can you give me the link which I can see the problem ? Thanks
Is it possible to use the light header text color on header and dark header text color on the sticky header?
Hi, you should add custom CSS for it, write a custom color for header and sticky header
Thanks
can you help me with some direction for this? I’m very new to CSS 
help please.
Please give me your site URL and I will check and give you code for that
is it possible to put transparency on the fixed header?
I did it using CSS, is that the correct way to do this?
.main-header.color-scheme-light.act-scroll, .main-header.act-scroll, .main-header.header-has-no-bg.act-scroll { background-color: rgba(255,255,255,.8);}
Hi yes…your custom code is correct
Thank you so much
Thank you so much.
I used the shortcode page and generated shortcode, it works on my blog but not on page, is there something I missed?
Hi, can you create staff account to the4studio.net@gmail.com and confirm your store url in next comment so I can check it
Thanks
Could you please help us to add css code for this? We want to increase the amount of shadow for the whole information box section.
https://prnt.sc/li1h2sHi, you can override our CSS by copy the class and increase the value, then paste to Theme Setting > Custom CSS
Thanks
Hello, thank you for your answer but I coulndt do it, thats why I asked from you guys. Could you please let me know the code to paste?
Please use this CSS and change the value
.basel-info-box.box-style-shadow:focus, .basel-info-box.box-style-shadow:hover, .basel-info-box2.box-style-shadow:focus, .basel-info-box2.box-style-shadow:hover {
box-shadow: 0 1px 9px rgba(0,0,0,.09) !important;
}
Thanks
is $56 a 1 time payment or is this per monthly?
It’s a one time payment
Hi guys, how can I add icons and labels to my subdropdown menu ? what is the code to add in navigation to get it appears as in your demo ? thanks
Hello, you need create the menu from Navigation with the tag in the end of menu link, like this http://prntscr.com/li4rh6
Let me know if you need any assist
Thanks
Hi,
I have a promo banner and I am trying to “Hide on Device” for medium 1199-992 but it’s not working. This function only works when I hide on mobile. Can you help me fix this, because I have a banner that should only show up on mobile and not desktop. Thanks!
Hi, can you take a screenshot to make more clear for me, please Thanks
Is it possible to use nitro short code in the product description?
We have not tested it yet, you can check but not sure it work properly
Thanks
I’m having problems on how to adjust the gap in rows between promo banners. I tried modifying margins individually but that’s just mess it up.
Hi, can you take a screenshot to make more clear for me ?
Thanks
I’m having problem to get video to show using metafield. I can get IG or description to show, but not video, so I do think I know how to get metafield to work on product. Is there some other setting i need in order to get video to work?
never-mind I figured it out
Great
How do I make a “Custom HTML” section full width on the home page?
Hi, currently our theme doesn’t support full width, we will try update this option in next version Thanks
It cant be overridden via css?
Unfortunately it can not because we need use js to do it, teh div outside is container so CSS can not change the width
Thanks
Variants are not hiding when not in stock. Here is an example: https://j3nvnvit9pbrrf3e-838342.shopifypreview.com/products/avex-freeflow-water-bottle
We have 3 variants of this product 1. 24oz in blue 2. 24oz in green 3. 40oz in blue
When you select the green color, the 40oz size doesn’t disappear. When you select the 40oz size, the blue color doesn’t disappear.
Another example is this tee shirt. We only have size S and XL in the blue variant. https://j3nvnvit9pbrrf3e-838342.shopifypreview.com/collections/tees/products/420-fest-2016-tee
Hi, can you let me know which version you are using ?
Thanks
We are on the latest release version 2. 17 October 18
Hi, so sorry for delay. please create staff account to my email the4studio.net@gmail.com and confirm again so we will check about the issue
Thanks
Hi, I love your theme. We have already purchased it and are using it on one store. If we want to open a second store and use the same theme, do we need to buy a separate licence? Or can we simply copy the theme files? Thanks!
You can copy the same theme files but you have to purchase second license to use it on second domain as per Envato rules
Im looking to buy this theme, but before I do that, please confirm if I can show my categories here or not in main menu – http://prntscr.com/lciv7m
Yes, you can. Kindly check this screenshot http://prntscr.com/lcjq5c
Thanks
but it shows page. I want specific 4-5 categories to show on top header with drop down mega menu. Possible ?
Yes, it just a config, you can show any link in Header, our theme only manage the layout of sub-megamenu, not menu link. You can use any link here
Thanks
