64 comments found.
Hello, I’m french and I’m sorry for my english.
I purchased your theme, very cool theme ! Great work. I would like to edit the £ by € in my food pages (with descriptions). How I could to do? and How I can edit the “Only X,XX€” ? I would like translate “Only” in french.
Thanks!
Hi,
Please open a submit ticket at:https://victorthemes.com/my-account/support/
and confirm your purchase details?
https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
I hope this helps! 
Regards,
VictorThemes
Hi, I’am stuck at version 1.2.1. how do we get update? We have entered the API key and username. Also tried to delete the Rodich plugin and reinstalled it. Still not able to see any update in the dashboard under upadtes for the theme. How do we solve it?
Hi,
Thanks for purchasing our theme!
Current versions:
Rodich Theme: 1.8
Rodich Core plugin: 1.7.1
===
Please download all source files from ThemeForest downloads page. And extract it to see a “rodich.zip” file.
So, delete our old theme and install this new theme.
Note: This will not affect your existing content and structure of your database. The theme only gets updates without any changes.
===
How to Update Rodich Core plugin?
Can you please update our Rodich Core plugin using the following steps. It’ll not show any update notice, so do what we did in that video. In the video, we’ve updated the WPBakery/Visual Composer plugin. Apply the same steps to the Rodich Core plugin. The latest version has these fixes.
I hope this helps!
Regards,
VictorThemes
Hi, We have done this and its working on PHP 7.4, but when we update to PHP 8.1 we get error about Rev Slider. We have updated all plugins, but the “Slider Revolution” plugin is not possible to update. I have also checked in the download folder and also under the Theme plugins. where we find Rodich core plugin etc. How can we solve that?
Sorry, I had to follow the process again. as I forgot to delete the plugin before checking for missing plugins under the theme. Now its all wokring again.
Ok, great.
I hope you found the solution and solved the issues.
Let me know if you still needs anything more.
i want to purchase this theme before purchase, i have question can i resize logo of main demo?
Hi,
Thanks for showing your interest in our theme!
Yes, you can able to control the logo width and height.
Regards,
VictorThemes
Hello – I love this theme. For some reason, all of a sudden, the gallery is not showing up and also the “stretch row and contents” is not working. Any suggestions?
Hi,
Please confirm your purchase details by providing a purchase code.https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Themeforest customers only get support.
Regards,
VictorThemes
How can i set sidebar in left side in shop page
How can i set sidebar in left side in shop page
Hi,
Can you please open a support ticket in https://victorthemes.com/my-account/support/
Also, share your live URL with temporary administrative login credentials.
Thanks.
How can I fix the video background is not playing below 768px? Thanks
Hi,
Thanks for purchasing our theme!
Hope you’re asking about Slider Revolution Background Video. If so, please read the following guide for it.
In that page heading of “Important Information about playing videos on Mobile devices.”https://www.themepunch.com/faq/video-content-mobile/
I hope this helps!
Regards,
VictorThemes
Thanks for the link!
Within “[vc_row” I have added—> css=”.vc_video-bg.vc_hidden-xs {display: block !important;}
Result on mobile: The image of the video is visible, but the play button is without function. Any idea how to activate it?
Hi,
Please share that page, we’ll check and let you know further.
Thanks.
Thanks for the fast reply. www.larrys-bar.de
Hi,
We checked with your site, from the official documentation please refer video background as a video layer.
So, it’ll work as they recommended.
Please read the paragraph, which they mentioned some of the settings clearly.
https://www.themepunch.com/faq/video-content-mobile/If you’d like to display a full-size background video for your Slide and sound is important, we recommend setting your Slide with a transparent background along with a Video Layer with “Cover” set as its size, and its “Layer Align” set to “Scene” as shown in this screenshot. Then the Video Layer can have regular default controls added which the user can then use to play the video at their discretion.
I hope this helps!
Regards,
VictorThemes
Hello, how can i change white background?
Hi,
Please explain more about your question.
Which area/section you want to change background color to white?
Regards,
VictorThemes
Hi Does the demo come exactly as you show here with images and everything like here? thanks
Hi,
Thanks for showing your interest in our theme!
You can check our message at the bottom of this item sales page.
“All images have been used for demonstration purposes only and are not included in the template.”
Which means, all the images are not in demo import. You can get all elements and pages exactly like a live demo site. But, images are changed from our live site to your demo import site.
Due to image licensing and recommending customers to use their business images.
Hope you understand!
Regards,
VictorThemes
[Pre-sale question] I just got to manage a website. They use Rodich Theme 1.2. However, the previous designer left, and did not activate the Envato API Key to update. Menu on Mobile / Tablet does not display. I just want to ask, does this error appear in version 1.2, or the error caused by the website owner? And if I buy Rodich Theme and update to the latest version. Errors can be solved? Screenshot: https://prnt.sc/nplieo
Hi,
We’ve not faced any issues like this with our any existing customers.
But for sure 1.2 is really older version. That released back in Aug 2017.
Latest version 1.6 which is updated recently Apr 2019. So, after purchase and updated let us know if you still have this issue exist.
We’ll help you at: https://victorthemes.com/my-account/support/
Hope you understand!
Regards,
VictorThemes
Hi, I purchased your theme and instlaled the demo. I added slider revolution 5 and selected the slider however the menu is being shown below the slider. How can I get the menu to show on the slider like th demo?
Hi,
Thanks for purchasing our theme!
Can you please share your site URL? So, we can confirm what causes your problem.
Also, please open this issue in our support centre, so our developers help you their directly.
https://victorthemes.com/my-account/support/I hope this helps!
Regards,
VictorThemes
Hello, i have installed the theme to tavernaperasmakos.com but when i changed the images from visual composer to home page nothing happens.
i also changed the 2 images with the f12 dimensions but if you inspect them they are the right dimension but the look like “shit”
the domain is tavernaperasmakos.com – Can you check it please?
Hi,
Thanks for purchasing our theme!
Please explain more about which image you changed in Visual Composer?
And also, please open a support ticket at : https://victorthemes.com/my-account/support/
So, our developers will help you there.
I hope this helps!
Regards,
VictorThemes
Hello, is there any option to add a background for the menu to appear before scrolling down? (to avoid menu appearing on the slider revolution) if there is any css style code or any option to do it please let us know Thank you
Hi,
Unfortunately, that option is not available. Also, it’s not easy to do with simple CSS codes.
We’ll consider this in our next updates.
Regards,
VictorThemes
Thank you
You’re Welcome!
check it please
http://www.hybridcafebar.com/demowebsite/
for any help, never hesitate to contact us
Ok Great.
Hello, will you continue updating the theme? It has a year without updating and still you support? I’m interested in buying it
Hi,
Last updated date is not a year ago. It’s updated just four months before.
Yes, we continuously do our updates and support.
I hope this helps!
Regards,
VictorThemes
I have purchased the template but it seems that the demo data does NOT match the content that is being presented on your website. Please provide the steps that needs to be taken to fix this. Otherwise I would like to ask for refund. Thank you.
Support ticket replied!
Thank you, but from your answer it seems that there is some work needed to make it look like in your demo and even when that is done there is some missing content in the export. You should state that in your theme description that what the customer is going to get will look different than in your demo. I have responded to the ticket so that we can sort this out.
Please use the ticket only. We’ll do our best.
I have answered. Please provide the export as it is in your demo that is being presented on Envato. Thank you.
Replied.
Thanks for the response, but the import is still broken. I have sent more details.
hello, the selector “Send to a different address” does not appear.
Hi,
Please explain us more clearly?
What you mean by “Send to a different address”?
Regards,
VictorThemes
With woocommerce, when you place an order, you can not select “send to another address”. the check selector does not appear and you must complete all the shipping and billing information in duplicate
.
Hi,
Please see your screenshot right side? “Ship to a different address?”
Check the following screenshot:https://i.imgur.com/1UuAL17.png
Regards,
VictorThemes
That is a screenshot of your demo. the next screenshot is from my web
https://www.amazon.es/clouddrive/share/xHLwsuux4ZxArGLWqlyuTXhpUq2AvVsVkILmshku9HGHi,
Send us your site URL and confirm your purchase details.
Open support ticket at : https://victorthemes.com/my-account/support/
Regards,
VictorThemes
Question, wich language is possible to have for this theme ?? Thanks
Hi,
Our theme is not comfortable with RTL. So, you can create any language website using this theme except RTL.
Hope this helps!
Regards,
VictorThemes
Why don’t my gallery items show up in the restaurant gallery section? There are no id’s associated with the gallery items so I’m unable to add specific items. Thanks. http://rmramen.mywebdevgirl.com/
Hi,
You can mention particular id’s easily.
Getting ID: https://i.imgur.com/QtKpxS1.png
Setting ID: https://i.imgur.com/56JamRY.png
Hope this helps!
Regards,
VictorThemes
Thank you for the easy instructions. I followed along exactly and the issue remains. Only two images show up in the gallery and I cleared the cookies. Please fix. http://rmramen.mywebdevgirl.com/
Hi,
Please share your site temporary administrative login credentials.
We’ll check and let you know the solution for it.
Open a ticket at: https://victorthemes.com/my-account/support/
Hope this helps!
Regards,
VictorThemes
I tried opening a ticket before and I wan’t able to login. Please send me an email address I can forward my login information to. Thank you. Feeling frustrated.
Also, I am sick of waiting 24 hours between our messages. This should have been fixed 4 days ago!
Hi,
You can email us at: info@victorthemes.com
If valid information provided means, you’ll get solution asap.
Hope this helps!
Regards,
VictorThemes
Hello and thank you for a wonderful theme. So easy to use and install. My one question is how do I get rid of the error found in the menu? Also the menu is not displaying the descriptions on some of the food items. How do I fix that too? Please see the site at the following link and scroll down to view the error message. http://rmramen.mywebdevgirl.com/
Thanks again!
Hi,
Please check the category you assigned to this item. Because problem comes from the category list, you’ve added in your each food list menus.
http://rmramen.mywebdevgirl.com/foodmenu/edamame-with-sea-salt/The description you mean here is the same as the category.
Hope this helps!
Regards,
VictorThemes
Thank you for the suggestion however that did not work. I went and checked the category for each A La Carte food item and now that’s the description on every menu item instead of the actual description. Please help.
Also, the error remains and is pushed to the next menu item. Error is below. See it on the website under Sushi Wraps.
Warning: Invalid argument supplied for foreach() in /home/ajewelb1/public_html/rmramen.mywebdevgirl.com/wp-content/plugins/rodich-core/visual-composer/shortcodes/food-list/food-list.php on line 148
Hi,
Please share your site temporary administrative login credentials.
We’ll check and let you know the solution for it.
Open a ticket at: https://victorthemes.com/my-account/support/
Hope this helps!
Regards,
VictorThemes
Hi, Pre-sale question – Are you using any plugin for gallery ? Can we change fonts, upload any fonts ? Is there a way to have gallery from Instagram rather than flicker ?
Thank you
Hi,
- No, we’ve built in gallery option from our theme.
- Yes, you can upload custom fonts.
- We’ve only Flickr as a build in feed. But, if you want instagram you can use any third party plugin that works for you.
Regards,
VictorThemes
The likes counter does not work in the posts and galleries. how can I activate it?. Thanks.
Hi,
Thanks for letting us to know about this. We’ll do this in our coming updates.
Regards,
VictorThemes
While there is no update, how can I use it? Thanks.
Please update our theme and Rodich Core plugin now?
It’s get 1.5 version update. And install Zilla likes from Appearance > Install Plugins.
Hope you understand!
Regards,
VictorThemes
I’ve made the update, but there’s no zilla likes
Hi,
Please download and install ZillaLikes from following link:
http://victorthemes.com/plugins/zilla-likes.zipPlugins > Add New > Upload.
Hope you understand!
Regards,
VictorThemes
Hi, it does not work well. I leave my web: http://quirocarne.com and look in the blog posts.
Hi,
Can you please update our Rodich theme and Rodich Core plugin?
It’ll fix the issue.
How to Update our theme?
https://www.youtube.com/watch?v=DwpG13TXUA0
How to Update our plugin?
Can you please update our Rodich Core plugin using following steps. It’ll not show any update notice, so just do what we did in that video. The video, we’ve updated the Visual Composer plugin. Apply the same steps to Rodich Core plugin. The latest version has this fixes.
Regards,
VictorThemes
