380 comments found.
PRE-SALES QUESTION: Hello, I have tried 2 different crowdfunding themes and am having little luck finding the functionality I need. Can you please let me know if your theme allows for the customer to support a campaign AND purchase an item from the shop in the same checkout process? Or are they 2 different checkouts?
And also – does the crowdfunding plug in allow the campaigns to feature rewards for donation amounts?
Hi there
BornToGive theme use WPCharitable plugin to manage the campaigns. I am not sure if the things you are asking for is available by default in the plugin but you may ask this from the plugin author here: https://www.wpcharitable.com/support/
Thanks
Hi there. An event going on today is no longer showing up. I have the theme set to display it until the end time. It’s not even the start time yet and it’s gone. I do have it set to “featured.” How can I get it to show up?
Hi there
Please open a support ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to check it for you.
Thanks
Our support expired but this is the first time I’m making a request for help. Events should remain visible until their end times, not disappear the day of. Are you able to assist me?
Our support expired, but this is the first time I’m asking for help. The event should remain visible until the set end time, but it’s disappearing on the day of. Can you assist me?
I have reported this problem to my developer, he will be checking it at his end and if any problem is found then I will surely update the theme as quick as possible. Thanks
I’ve updated to the most recent theme version and the problem is still occurring. Can this be fixed?
Turns out I had the wrong timezone set in WordPress settings. Fixing that fixed the issue. Thanks!
That’s Great! Thanks for notifying.
Is there any documentation I can review regarding the emails that get sent from event RSVPs?
There’s a field on the post-type edit page for an “Event Manager,” who I would expect to receive RSVP, however they seem to be going to the main email account associated with the WordPress installation. I would also expect that the attendees would receive some kind of confirmation email upon RSVPing.
Any information you can provide would be helpful. Thanks! Great theme.
Hi there
For every event you can add an email address to which event ticket booking info will be delivered. Also an email is sent to that registrants once the form is submitted.
If you are getting any problem with this please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
I’m having an issue with the latest version of the theme (gave me the white screen of death in the admin area) where do I find previous versions of the theme for download? I need to temporarily revert back to a previous version while I work on it. Thank you!
Hi there
Please open a support ticket here: https://support.imithemes.com/help/ticket/new as the new update work for you. If you need the older version then email me at envato[at]imithemes.com along with your purchase code.
Thanks
Hi, I opened a ticket about 10hrs ago. I need the previous version, because the latest update broke the admin area of my site, so I will email you.
You should get reply today, weekends support team remains unavailable. Thanks
theme will be gutenberg ready?
Hi there
As BornToGive works with page builder WP Bakery so your pages will work as is after the new update. https://kb.wpbakery.com/docs/faq/does-wpbakery-page-builder-works-with-the-gutenberg/
Thanks
have you tested it with 5.0? wp bakery need to be updated to work…
The current version of plugin in theme is also supported in WP 5.0. However we are also coming with a new update with the most recent version of WPBakery plugin in couple of days. Thanks
How can this form be duplicated?
https://demo.imithemes.com/born-to-give/create-campaign/Hi, by duplicating you mean using the same form in multiple pages? If so, then yes you can do it by putting this shortcode [charitable_submit_campaign] in any page you like.
Thanks
no, i mean make a copy and remove the image input. and make another one and put a video upload. the goal is to have 3 different forms. so people can upload an image to one. a video to one. and an image and video to the third form. Thanks for the quick response.
As this form is built using a paid/premium extension of the Charitable plugin so asking their support should give you correct reply. You may contact them here: https://www.wpcharitable.com/support/
Thanks
when adding a charity I want my urls to be like (mysite.com/charity) but this gives me urls like (mysite.com/campaigns). how can i change them?
Hi there
Yes, there is option to change the slug of any post type used in theme from Theme Options https://cl.ly/e08520
Thanks
Hi, please can you answer a few questions before we purchase your theme:
1. Is it possible for people to purchase tickets via the theme? Would it be possible to integrate TicketSource (similar to Eventbrite)?
2. Can the homepage be more generic? For example, does it have to show the events on the homepage? Is the layout quite flexible?
3. Would it be compatible with the TicketSource Events and Draw Attention plugins?
4. Can it integrate social media? It would be good to show the latest social media tweets/posts.
5. Does it have a form so people can sign up to our newsletter?
Thank you.
Hi there
Thank you for your interest in BornToGive Theme.
1. Yes, users can buy tickets for the events using the built in Event Manager in the theme. If you need to use any other event system then you may use it’s plugin. To link the register button to your outside events like from EventBrite you can add custom URL for the register button for your every event individually.
2. Yes, layout is flexible as built using the WPBakery Page Builder, you can remove/add elements there as per your need.
3. We have not checked the theme with these plugins and don’t officially claim the compatibility, however they should work as intended.
4. There are quite a lot of social media integration plugins out there which are freely available at wordpress.org which you can use to show your Facebook or Twitter feed on your website.
5. You can use any free plugin for newsletter or may add your mailchimp subscribe form using the official mailchimp plugin for WP.
Thanks
Hello! I have just noticed an issue in my website since I had never tested the SEARCH functionality myself before. In fact, when you search, within the results, some posts show with coding HTML inside of them. Any way to fix that? Please check the first result on this link for example: http://orderofmaltalebanon.org/?s=caravan&submit
Hi there
Generally search results use the excerpt for the content part of the results posts/pages. If you need to show the HTML there then a custom search results template can be placed in your child theme. For assistance about it please open a support ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to assist you.
Thanks
Hi there
Doesn’t seems to be a case with the demo website, as you can see on this demo page where we have both revolution slider and causes shortcode https://demo.imithemes.com/born-to-give/home3/
This needs to be checked on your website please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
pre-purchase question. I was looking at the demo and was wondering is there a way to change or duplicate the create a donation request form? i would like to have a couple different forms to direct people requesting a donation with different fields available to each type of donation request.
Hi there
Can you please share the page URL which you would like to duplicate? Use this demo URL: https://demo.imithemes.com/born-to-give/
Theme uses WPCharitable plugin for campaigns and also support Give plugin for multiple donations forms.
Thanks
Hello! The logo of my website using your theme is perfectly translatable on WPML. However the STICKY LOGO is not! It just does not show in the WPML String Translation page. This is a major bug and it is stopping me from turning my website into another language. Please help.
Hi there
Please email me at info[at]imithemes.com to get the updated wpml-config file or open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
Hi. Are there alternate layouts for the campaign page? Is it easy to change the “cause” verbiage to something else?
Hi there
The campaign layout is built in the theme with several options like to hide the campaign progress and other info. You may edit the template available in the theme for single campaign to change the layout to your liking by editing the code.
Cause word is used for the menu items and in the shortcodes only otherwise WPCharitable plugin use the word “Campaign” for the permalinks and menu item in the WP Dashboard which you can change from theme options https://cl.ly/e3fda3
Thanks
Hi. How do I prevent the featured image from showing up on the team page? For example, not having the KWW logo on this page:
https://challonerandfriends.com/team/kww-solicitors/But featured image needed for the grid when showcasing multiple members of the team.
Thank you!
Hi there
You can use custom css for this: .single-team #content-col .post-media{display:none}
For more questions and concerns on this please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
Anyone else having trouble with the mega menu since a recent update? I have lost the tickbox which says ‘enable mega menu’....? So can no longer choose event/post/page etc., or add separate menus to mega menu columns (M10 / M13 or whatever), or add featured videos/events etc.
Any ideas? and yes, I do have the mega menu box check in screen options….
Thanks in advance folks. 
Hi there
I just checked it at my end and found it there already. Please open a support ticket here: https://support.imithemes.com/help/ticket/new so that my team can check your website.
Thanks
after update from 1.9.4 to latest Fatal error: Cannot use object of type Closure as array in /home/borgetto/public_html/wp-content/themes/born-to-give/functions.php on line 45
i just comment this for now //add_action( ‘admin_init’, ‘disable_shop_redirect’, 0 );
and fixed
Hi, glad you got it fixed. For more questions and concerns please open a support ticket here: https://support.imithemes.com/help/ticket/new/
Thanks
Hello I’m very interested to buy this template but I need to know first if your template is compatible with charitable and give plugin
Hi there
Yes, BornToGive theme works with WPCharitable plugin for the causes/campaigns you see in the demo as well. To create a separate donation page you can use the Give plugin that is also compatible with this theme.
Thanks
Hi I have a couple of issues: My product reviews are not displaying on product pages and neither are my social sharing icons. FYI – Reviews are enabled in WooCommerce
Hi there
Please open a support ticket here: https://support.imithemes.com/help/ticket/new/ and my team would be happy to assist you.
Thanks
I am not able to see comments on campaigns, I have the Charitable Comments plugin and comments are enabled in the campaign.
Hi there
Please open a support ticket here: https://support.imithemes.com/help/ticket/new/ and my team would be happy to check it for you.
Thanks